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Quality Suites Hunt Valley

3.0 of 5
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10710 Beaver Dam Road, Hunt Valley, MD 21030 (Formerly Chase Suites Hotel Hunt Valley)
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Quality Suites Hunt Valley
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126 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Contributor
13 reviews 13 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The quality suites was a very nice facility, quite convenient to the Maryland State Fair in Timonium. The living room included a sofa with ottoman, a nice flat-screen television that swiveled so it could be viewed from the bed as well, a nice comfy easy chair, and a fireplace! The kitchen was fully equipped with a standard range, refrigerator with... More 

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Minneapolis, Minnesota
Top Contributor
57 reviews 57 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed April 16, 2015 via mobile

We stayed at the Quality Suites while passing through. We arrived late at night so did not really get much time to assess the hotel. What we did see was unimpressive. The bathroom in our suite did not have a door, an obvious problem. The room was very beat up with chipped paint throughout. The hotel has seen better days.... More 

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Alda P, Guest Relations Manager at Quality Suites Hunt Valley, responded to this review

I regret to discover that you weren't thoroughly impressed with us during your most recent stay. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. We thank you very much for letting us know... More 

Morgantown, West Virginia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 29, 2015

Quality Suites Hunt Valley was a great find of a hotel for a mini getaway. It was very easy to find off of I-83 and it was right in the middle of a business park with the woods behind the hotel. I love staying in hotels like this Quality Suites because it is a bunch of buildings which house the... More 

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Alda P, Guest Relations Manager at Quality Suites Hunt Valley, responded to this review

We are excited to learn of your five star experience at our hotel. I'm very glad that our location, accommodations, services, and amenities exceeded your expectations and hope that you will have the same comfortable and enjoyable five star experience during your next visit! We can't wait to see you soon! More 

Springfield, Virginia
Senior Contributor
49 reviews 49 reviews
27 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed March 28, 2015

Old hotel, previously independent. Scruffy around the edges in things like spots of peeling paint and stains on the bottom of the tub. Big negatives: no tv remote and when they brought one it didnt work. Hot water runs out quickly so shower fast and dont even try to fill the bathtub.Skimpy on towels. Pillows thin, needed two and it... More 

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Alda P, Guest Relations Manager at Quality Suites Hunt Valley, responded to this review

We appreciate the time you've taken to give us your honest review. We want to apologize for the issues that you experienced with the tv remote, hot water supply, beddings, and amenities, though we are very pleased to hear that you were very pleased with our accommodations and still able to enjoy your stay. We are working to take care... More 

State College, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 11, 2015

I enjoyed my stay here due to the fact that the room was more like a studio apartment, complete with a balcony, than a standard hotel room. I had a fireplace, full kitchen, and a bathroom that was somewhat removed from the rest of the room. I was pleasantly surprised by how quite it was, considering it was near a... More 

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Alda P, Manager at Quality Suites Hunt Valley, responded to this review

We are so pleased to hear that you enjoyed your stay! It is wonderful to hear of the great impression we made with our services and amenities. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. We appreciate how you have let us know what... More 

Florence, South Carolina
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed February 1, 2015

All of the staff (Alda - Manager, Lavinia - CSR, Beatrice and Carla – House keepers have done a great job and are a pleasure to work with. Arnold and Able – Maintenance Staff have done and amazing job with the upkeep of the facility. Keep up the good work. This hotel has a different room types. Studio (quite large),... More 

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Alda P, Manager at Quality Suites Hunt Valley, responded to this review

Our housekeeping (Beatrice and Carla) and maintenance staff (Arnold and Able), as well as all the staff (Alda-manager, Lavinia-CSR) is highly trained to give you an exceptional experience, and we are very pleased to learn that we achieved this goal during your recent stay. It is wonderful to hear of the great impression we made with our amenities and services... More 

Parrish, Florida
Contributor
14 reviews 14 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 22, 2014

Check in was very slow because the man at the desk at the time seemed not to speak English too well. His people skills were lacking a bit. The others that worked there spoke perfectly fine and there were no communication problems at all with them. The apartment was adorable and very clean. The toilet tank had no water in... More 

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Alda P, Manager at Quality Suites Hunt Valley, responded to this review

It means a lot to us that you’ve taken the time to share the many positive features of your most recent stay with us. I am glad that you enjoyed the value and the convenient location of our hotel! We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit. More 

NY
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed November 21, 2014

My stay here took years off of my life! What a HORRIBLE place. I generally don't write bad reviews, but this place needs to go away. IDK what it is about the "Quality" name, but the L time I stayed in one (6-8 yrs ago), it was more of the same (check out that review too - Ft Sill, OK).... More 

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Alda P, Manager at Quality Suites Hunt Valley, responded to this review

Your review is greatly appreciated, though it is very disappointing to learn of the bad impression we made with the state of our accommodations. We are deeply distressed to discover the lapse in service you experienced during your recent stay. Thank you for sharing your experience so that we can benefit from your perspective of our hospitality and services. More 

Travelers are raving about these Hunt Valley hotels

Washington DC, District of Columbia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 10, 2014

Very unpleasant experience that my partner and I had this past weekend at this Quality Inn & Suites This past weekend November 8, 2014 some friends of mine planned a gathering in Timonium, MD to have a reunion. My partner and I dove up to Hunt Valley Maryland from Washington, DC where we live to stay at this location. I... More 

Was this review helpful? Yes
Alda P, Manager at Quality Suites Hunt Valley, responded to this review

I am terribly sorry to hear of your disappointment with our hotel. It is disheartening to learn that you were not impressed with our accommodations, amenities and services. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We take all reports of lacking service and issues with amenities and accommodations seriously, particularly... More 

Pittsburgh
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 9, 2014

We were in town for a funeral service this weekend and a group of rooms was booked for family and friends and a reasonable price. We should have looked at some of the reviews first. We checked in late Friday night and had reserved a king, non-smoking suite. When we got to the room we found a double bed and... More 

Was this review helpful? Yes 1
Alda P, Manager at Quality Suites Hunt Valley, responded to this review

Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Thank you so much... More 

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