Spent two nights and we were delighted. Business trip and did not spent too much time in the hotel. Room was spacious, clean and comfortable. Heat pump turned on and off frequently but that is expected in hotels. I would rather stay at comfortable temperature. Breakfast was good, business center was adequate. Did not use fitness room but it looked... More

Only spent one night here before my flight out of BWI but was very happy. Shuttle to and from airport plus local attractions. Great mall right down the road with many good resturaunts and bars. Staff was very friendly and rooms were modern and clean. Really very happy with my stay

Some hotels will treat you like a second class citizen when you prepay through a secondary service like Hotwire. Not this place. I received great customer service from everyone from checkin to checkout. When they found out we were attending a game in Baltimore, they offered the shuttle to take us to the light rail station at the airport and... More

Good stop for our brief overnight stay. Staff courteous. Room clean and updated. First floor lobby smelled of smoking but our room was ok. Breakfast was nice but very crowded in a small room. Staff had a bit of trouble keeping food and supplies stocked during breakfast rush. We would return.

We stayed here at the end of a very long trip so we could get out to BWI in the morning for our flight home. It is in a great location, right by the rental car return and they have a terrific breakfast in the morning. The beds are very comfortable and the rooms are clean and new. It was... More

Our family stayed here for one night for an early morning flight out. We really enjoyed our stay. Front desk clerks very informative and helpful, and the shuttle driver was prompt and courteous. Rooms large and very clean. Only drawback was the LOUD airconditioner as someone previously had mentioned. Oh well...plenty of rest and relaxation in Jamaica. :0) Even though... More

I stayed in the HI Express for one night in August 2012, as I had an early morning flight the next morning. I got to the hotel an hour and a half before check in, and was fully expecting to have to wait in the lobby. However the very friendly receptionist advised me that my room was ready and they... More

Room was new and well appointed. check in was easy and friendly. A Denny's restaurant is conveniently located next door. Complimentary breakfast was ample and layed out well. Cons, bed not that comfortable and very loud air conditioning unit. With those two things combined sleep was difficult. So since getting a good nights rest is pretty important to me I... More

Ok, I got my pops a room here this week. I used HOTWIRE and paid in advance. I requested a high floor and got it. The elevator moves slowly and chimes rather loudly. The stairs on either end of the hotel are handy, however IF you elect to take them you will NOT be allowed to use your room key... More