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All 13 Hanover hotels

Holiday Inn Express Baltimore - BWI Airport West

2.5 of 5 Hotel   |   7481 Ridge Road, Hanover, MD 21076
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80%
Ranked #8 of 13 hotels in Hanover
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed May 29, 2014
KeithLauer Baltimore, Maryland
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105 people have reviewed this hotel

Traveler rating
    48
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    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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There are newer reviews for Holiday Inn Express Baltimore - BWI Airport West
See the most recent reviews
Ohio
Top Contributor
134 reviews 134 reviews
37 hotel reviews
58 helpful votes 58 helpful votes
2 of 5 stars Reviewed May 30, 2014

Find somewhere else to stay! After a 4 hour flight delay flying into BWI, the only thing I wanted to do was to take a shower and fall into bed for an early AM meeting. Unfortunately that was not the case as I had to wait over an hour for the shuttle to pick me up at the airport. After... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Dear ZWERGLDAD, Thank you for taking the time to provide feedback on your stay. It is unfortunate issues with the shuttle prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in... More

Scottsdale, Arizona
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 29, 2014

I arrived after midnight and went straight to my room to get some sleep before my 8AM flight from BWI. There was a party in a room nearby, and the noise level was unbearable. I called the front desk but they didn't do anything. I could not sleep until after 2AM, and had to wake up at 6AM to go... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Dear M L, Thank you for staying with us during your business trip and for writing a candid review. We’re glad that our location was suitable to your business travel. On the other hand, we are sorry for the challenges you had with the noise. Your feedback regarding this is highly appreciated as this is our best resource for improvements... More

Baltimore, Maryland
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed May 29, 2014

I stay there almost every time I fly international from Baltimore Internation Airport. The park and fly option is really a ggreat deal. I stay the night before my 6am flight, they transport me, and my luggage, to and from the airport. I can leave my car for up to 14 days, for a dollar a day, with no problems.... More

Was this review helpful? Yes
KLyons-GM, General Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Thank you for choosing the Holiday Inn Express BWI-West. We're glad you've had the chance to take advantage of our Park Stay and Go Package. It is a great package which is also very convenient for our guest who need/want to leave their cars on our parking lot while on a business or leisure trip. We would like to thank... More

Albany NY
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 7, 2014

My husband and I stayed here for two nights -- Saturday and Sunday. While we had previously stayed numerous times at this hotel, this was the first in a while for us. We were very pleased with the stay and would recommend it to others. Our flight arrived at 7 in the morning. We picked up the rental car and... More

Was this review helpful? Yes
KLyons-GM, General Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Thank you for staying with us here at the Holiday Inn Express BWI-West. Glad to see that we were able to accommodate all of your lodging needs and that your stay was a pleasant one. We really appreciate your loyalty to our hotel and our brand. We also appreciate you taking the time to give us your comments and feedback... More

Fremont, Ohio
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed April 29, 2014

We stayed here last weekend for a family event. While it was used pretty much as a place to shower and sleep only, they did a good job. The room was clean and contained a dorm sized fridge and microwave that came in handy for our sandwich stuff we had packed for our 7 hr drive over. The lobby had... More

Was this review helpful? Yes
KLyons-GM, General Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Thank you for staying with us here at the Holiday Inn Express BWI-West. We're that we were able to fulfill all of your lodging needs. We're sorry you didn't have the chance to enjoy some of our local attractions. Maybe on your next visit with us you will have the time to visit some of our great local attractions such... More

Fremont, Ohio
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 29, 2014 via mobile

We checked into this hotel over the weekend to have a place to sleep during a family event. It was perfect for that. Everywhere we needed to be it was less than a 15 minute drive. There is a larger sized dorm room fridge and a microwave in each room. They serve infused water in the lobby at all times... More

Was this review helpful? Yes
KLyons-GM, General Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Thank you for choosing the Holiday Inn Express BWI-West. We're glad we were able to accomodate all of your lodging needs, We hope your family events was a success and that your next visit with us you'll get the chance to enjoy some of our local attractions. We really appreciate you taking the time to give us your comments and... More

Wayne County, NY
Top Contributor
57 reviews 57 reviews
22 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed April 26, 2014

We stayed here because the hotel is just down the road from the rental car return. The property was clean and in fine shape. Breakfast buffet included eggs and, if I remember right, ham. No problems with service. There is a 24-hour Denny's built onto the north side of the building.

Was this review helpful? Yes
KLyons-GM, General Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Thank you for staying with us here at the Holiday Inn Express BWI-West. We're happy to be able to provide all of your lodging needs. Glad to see you've had the chance to enjoy our wonderful hot breakfast along with our signature cinnamon rolls. We hope you've also had the chance to visit some of our great local attractions such... More

Shippensburg, Pennsylvania
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 10, 2014

My family and I used the park and stay option.The shuttle service was great and the hotel and staff were great! Rooms were clean and the Dennys restaurant next door is a nice touch.Overall there's nothing truly bad to say about anything.If your flying out of B.W.I. this is the place to stay.Do the park and stay package it saves... More

Was this review helpful? Yes
KLyons-GM, General Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Thank you for staying with us here at the Holiday Inn Express BWI-West. We're glad we were able to accomodate all of your lodging needs. We hope you had a wonderful time on your vacation and maybe during your next visit with us you'll have the chance to visit some of our great local attractions as well. We really appreciate... More

Cumberland, Rhode Island
Contributor
20 reviews 20 reviews
19 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed April 7, 2014

We had a one night stay before an early morning flight. The room was nice and clean as well we had a good breakfast. The front staff when we checked was really rude. We had to go back down to the front desk three times to initially into the room as the front desk clerk could not correctly get our... More

Was this review helpful? Yes
KLyons-GM, General Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

We sincerely apologize for all the inconvenience you've experienced during your stay at our hotel regarding the issues with your keys and the rudeness of the Guest Service Agent. We will definately forward your comments and feedback to the proper departments for review to ensure that this issue does not occur again. We will also like to apologize for not... More

Piney Point
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed April 4, 2014

Used this hotel to spend one night prior to vacation and to leave the car. Everyone was friendly and helpful. The rooms and entire hotel were very clean. The breakfast was fresh and plenty to choose from. Shuttle service was timely and drivers helpful. The only reason I didn't rate it excellent was the walls were really thin and you... More

Was this review helpful? Yes
KLyons-GM, General Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

We're glad you enjoyed your overall stay here at our hotel. We sincerely apologize for the noise level of the hotel regarding the thin walls. I hope you're having a wonderful time on your vaction! It's our pleasure to be able to secure your vehicle while you're away. We really appreciate you taking the time to give us your comments... More

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Additional Information about Holiday Inn Express Baltimore - BWI Airport West

Address: 7481 Ridge Road, Hanover, MD 21076
Phone Number:
Location: United States > Maryland > Hanover
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Baltimore - BWI Airport West 2.5*
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Also Known As:
Holiday Inn Express Baltimore - Bwi Airport West Hotel Hanover
Holiday Inn Hanover
Hanover Holiday Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#4 Family Hotel in Hanover
Hotel Class
Official Description (provided by the hotel)
Holiday Inn Express BWI has heard your comments about the need to upgrade our hotel and are happy to report that we have just completed a 100% total renovation. From walls and cielings to carpet and furniture you will find we have thought of all your comments and needs. We eagerly look forward to your comments as you visit our location and see for yourself what a great product we have to compliment our staff that is eager to make your stay a great one. Hotel offers free shuttle service to BWI Airport & local attractions within 5 miles. Stay Smart at the Holiday Inn Express BWI Airport Hotel West! Conveniently located just 7 minutes from BWI Airport; and 3 minutes from Arundel Mills Mall featuring over 200 stores, Dave & Buster's and Medieval Times Dinner Theatre. The hotel is an 18 minute drive to the Baltimore Inner Harbor, Baltimore Orioles at Camden Yards, and the home of the Baltimore Ravens at M&T Bank Stadium. Other attractions include the Baltimore National Aquarium, Annapolis Naval Academy and Historic Annapolis, Six Flags, Timonium Fairgrounds and Washington DC points of interest. The hotel is minutes to Northrop Grumman, Daimler Chrysler, Siemens, John Hopkins, Ft. Meade and NSA. Enjoy the comfort and services you have come to expect from Holiday Inn Express, including the complimentary Express Start Breakfast Bar with our signature Cinnamon Rolls and Simply Smart bedding and bath initiative. The hotel offers free local phone calls, high-speed Internet and shuttle 24/7 to BWI Airport, MARC Commuter Train, MTA Light Rail, and Amtrak Station. Tired of paying expensive parking fees at BWI Airport? Our park and fly package is the perfect solution! Make the Smart Choice for a good night's sleep. ... more   less 
Number of rooms
159

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