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All 13 Hanover hotels

Holiday Inn Express Baltimore - BWI Airport West

2.5 of 5 Hotel   |   7481 Ridge Road, Hanover, MD 21076
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80%
Ranked #8 of 13 hotels in Hanover
Certificate of Excellence 2014
A recent review
  • Overview
  • Reviews (107)
  • Photos (54)
  • Amenities
  • Room tips (22)
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107 people have reviewed this hotel

Traveler rating
    50
    36
    11
    8
    2
See reviews for
31
16
7
32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
Baltimore, Maryland
2 reviews
5 of 5 stars Reviewed yesterday NEW

This hotel... where do I start.... well the staff is amazing!!! They are so helpful and accommodating. When the reunion committee contacted the hotel to make accommodations for our family reunion all of our questions were answered; calls where we left telephone messages were returned promptly and the hospitality coordinator was very professional and took great care of us during... More

Was this review helpful? Yes
Fresh Meadows, New York
1 review
5 of 5 stars Reviewed yesterday NEW

The Hotel was beautiful and the staff was OUTSTANDING! The rooms were clean and the bed was Awesome. The Group rate was Great. The staff was always at the front desk and very helpful. I loved the option of paying in cash when checking out. The parking was free and Denny's being right next door was and is very appealing.... More

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Washington DC, District of Columbia
Top Contributor
68 reviews 68 reviews
10 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The staff was friendly, the room was clean, and the bed was comfortable. The only "issue" I had was that the air conditioning was noisy. Every time it kicked on, I would have to turn the TV volume up and when it shut off, I would turn the volume down. I don't recall an a/c unit as noisy as this... More

Was this review helpful? Yes
Euclid, Ohio
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed at this hotel for our family reunion. The staff was exceptional. Very accommodating and pleasant. Group rate was very good. Only setbacks: front desk could have had more staff for check in. There was another family reunion and other groups checking it at same time. Also took too long for rooms to be cleaned. However, when cleaned they were... More

Was this review helpful? Yes 1
Washington DC, District of Columbia
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

If you stay a night here you can park you car for free for up to 30 days, possibly more if you make direct arrangements. It is a good HI Express, rooms are clean, linens are clean, beds comfortable, everything was in working order. If you are doing park and fly you won't get discounted rates, like military, senior and... More

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New Haven, Connecticut
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We held our 2014 Family Reunion at your facility and it could not have been a better choice. The staff at the front desk were professional, kind, courteous. The management staff (particularly Tawanna, Kim and Shawn) were excellent ... very professional but also very personable. There was not one request that we made (and we made many!!!) that they did... More

Was this review helpful? Yes 1
Huntsville, Alabama
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I was there for 3 nites for a family reunion. the staff and managers were all extremely helpful, professional, and accomodating. i definitely will recommend to others. (thanks Sean/Shawn///i forget how he spells his name!) The room was comfortable and clean. the hallways were kept up and brightly lit. the room we used for our events was clean and in... More

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Kansas City, Missouri
Top Contributor
52 reviews 52 reviews
36 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 2 weeks ago

First and foremost, the smoking station is right by the entrance. I mean seriously, the last thing I want walking into a hotel is walk through a cloud of someone's cigarette smoke. Not cool. The room was pretty comfortable and at least the coffee pot clean, however the shower had mold in the grout and on the caulking. I don't... More

Was this review helpful? Yes 1
Stafford, Virginia
1 review
1 of 5 stars Reviewed 4 weeks ago

The front office staff was incredibly rude and very inexperienced. Was charged $50 a day incidental fee without being notified of this. Upon checkout, they charged me an addditional $178.54 completely unauthorized, and refuse to refund my money. Tried contacting hotel and was told management would not get back to me for at least 2 days. They won't even provide... More

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KLyons-GM, Guest Relations Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

We would like to apologize for your unpleasant experienced during your stay at our hotel. Our hotel as well as many other hotels authorizes room and tax for your entire stay along with a $50 authorization for incidentals, which is a one time authorization not per night. When using a debit card it automatically places the total of your stay... More

Virginia Beach, Virginia
Contributor
12 reviews 12 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We stay here for Maryland live the hotel was nice and clean shutter service was excellent the staff was friendly and helpful we will stay again . Pool attendant was very friendly . I can't say enough about the great service we received while we thier we check in Friday after midnight and took shutter to casino then on Saturday... More

Was this review helpful? Yes 1
KLyons-GM, General Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Thank you for staying with us here at the Holiday Inn Express BWI-West. We're glad to see that you've had a wonderful experience here at our hotel as well as enjoying our great local attractions. It was our pleasure to be able to accommodate all of your lodging needs. We really appreciate you taking the time to give us your... More

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Additional Information about Holiday Inn Express Baltimore - BWI Airport West

Address: 7481 Ridge Road, Hanover, MD 21076
Phone Number:
Location: United States > Maryland > Hanover
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Baltimore - BWI Airport West 2.5*
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Also Known As:
Holiday Inn Express Baltimore - Bwi Airport West Hotel Hanover
Holiday Inn Hanover
Hanover Holiday Inn

54 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#4 Family Hotel in Hanover
Hotel Class
Official Description (provided by the hotel)
Holiday Inn Express BWI has heard your comments about the need to upgrade our hotel and are happy to report that we have just completed a 100% total renovation. From walls and cielings to carpet and furniture you will find we have thought of all your comments and needs. We eagerly look forward to your comments as you visit our location and see for yourself what a great product we have to compliment our staff that is eager to make your stay a great one. Hotel offers free shuttle service to BWI Airport & local attractions within 5 miles. Stay Smart at the Holiday Inn Express BWI Airport Hotel West! Conveniently located just 7 minutes from BWI Airport; and 3 minutes from Arundel Mills Mall featuring over 200 stores, Dave & Buster's and Medieval Times Dinner Theatre. The hotel is an 18 minute drive to the Baltimore Inner Harbor, Baltimore Orioles at Camden Yards, and the home of the Baltimore Ravens at M&T Bank Stadium. Other attractions include the Baltimore National Aquarium, Annapolis Naval Academy and Historic Annapolis, Six Flags, Timonium Fairgrounds and Washington DC points of interest. The hotel is minutes to Northrop Grumman, Daimler Chrysler, Siemens, John Hopkins, Ft. Meade and NSA. Enjoy the comfort and services you have come to expect from Holiday Inn Express, including the complimentary Express Start Breakfast Bar with our signature Cinnamon Rolls and Simply Smart bedding and bath initiative. The hotel offers free local phone calls, high-speed Internet and shuttle 24/7 to BWI Airport, MARC Commuter Train, MTA Light Rail, and Amtrak Station. Tired of paying expensive parking fees at BWI Airport? Our park and fly package is the perfect solution! Make the Smart Choice for a good night's sleep. ... more   less 
Number of rooms
159

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