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All 13 Hanover hotels

Holiday Inn Express Baltimore - BWI Airport West

2.5 of 5 Hotel   |   7481 Ridge Road, Hanover, MD 21076
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73%
Ranked #7 of 13 hotels in Hanover
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 6 days ago
Wes355 Shippensburg, Pennsylvania
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184 people have reviewed this hotel

Traveler rating
    72
    61
    25
    16
    10
See reviews for
38
36
22
64
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • German first
  • Any
English first
Shippensburg, Pennsylvania
Contributor
17 reviews 17 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My family and I used the park and stay option.The shuttle service was great and the hotel and staff were great! Rooms were clean and the Dennys restaurant next door is a nice touch.Overall there's nothing truly bad to say about anything.If your flying out of B.W.I. this is the place to stay.Do the park and stay package it saves... More

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KLyons-GM, General Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Thank you for staying with us here at the Holiday Inn Express BWI-West. We're glad we were able to accomodate all of your lodging needs. We hope you had a wonderful time on your vacation and maybe during your next visit with us you'll have the chance to visit some of our great local attractions as well. We really appreciate... More

Cumberland, Rhode Island
Contributor
20 reviews 20 reviews
19 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 1 week ago

We had a one night stay before an early morning flight. The room was nice and clean as well we had a good breakfast. The front staff when we checked was really rude. We had to go back down to the front desk three times to initially into the room as the front desk clerk could not correctly get our... More

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KLyons-GM, General Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

We sincerely apologize for all the inconvenience you've experienced during your stay at our hotel regarding the issues with your keys and the rudeness of the Guest Service Agent. We will definately forward your comments and feedback to the proper departments for review to ensure that this issue does not occur again. We will also like to apologize for not... More

Piney Point
Contributor
18 reviews 18 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

Used this hotel to spend one night prior to vacation and to leave the car. Everyone was friendly and helpful. The rooms and entire hotel were very clean. The breakfast was fresh and plenty to choose from. Shuttle service was timely and drivers helpful. The only reason I didn't rate it excellent was the walls were really thin and you... More

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KLyons-GM, General Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

We're glad you enjoyed your overall stay here at our hotel. We sincerely apologize for the noise level of the hotel regarding the thin walls. I hope you're having a wonderful time on your vaction! It's our pleasure to be able to secure your vehicle while you're away. We really appreciate you taking the time to give us your comments... More

Ada, Oklahoma
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

No worries about how to get to my hotel! I called the hotel and they sent someone to pick me up. This was great for me because my daughter and I were coming from different states to meet in Baltimore. She arrived early in the morning (1:05am) arrived at 1:30pm. A relief to me was that they were picking up... More

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KLyons-GM, General Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Thank you for staying with us here at the Holiday Inn Express BWI-West. Glad to see that you've really enjoyed your stay here at our hotel. It is always a pleasure to be able to accomodate all of our guest needs. We hope you had the chance to enjoy some of local attractions in the area such as Casino Live,... More

Sherborn, Massachusetts
1 review
5 of 5 stars Reviewed 2 weeks ago

My daughter is a college student in the area. She got bumped off a flight on her way to spring break and Jacob at the Holiday Inn helped save the day. She was able to get a great rate, dinner and a wake up call and she was on her way to Florida the next morning.

Was this review helpful? Yes
KLyons-GM, General Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Thank you for staying with us here at the Holiday Inn Express BWI-West. We're very happy that we were able to accomodate all of your lodging needs. Thank you so much for taking time to give us your comments and feedback, we really value your opinion. Thanks again for choosing our hotel and we look forward to seeing you again... More

Suffolk, Virginia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was I must say hands down the 'best Holiday Inn express that my husband and I have stayed in..' The staff was very polite and helpful and the rooms were nice,clean and comfy.. The shuttle driver was also polite but funny and Arundel Mills Mall and Live Casino were both minutes away. Overall it was time and money well... More

Was this review helpful? Yes 1
KLyons-GM, General Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Thank you for staying with us here at the Holiday Inn Express BWI-West. So glad we were able to accomodate all of your lodging needs. It's great to see that you've also had the chance to enjoy some of our local attractions during your stay with us. We really appreciate you taking the time to give us your comments and... More

Senior Contributor
47 reviews 47 reviews
24 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Came to Hanover for work and have been in and out this location several times and have to say that it isn't to shabby at all. The breakfast was good and for sure a good spread. The beds are very comfy for someone who needs a firmer bed to sleep. The only down fall is the ac units in the... More

Was this review helpful? Yes 1
KLyons-GM, General Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Thank you for staying with us here at the Holiday Inn Express BWI-West. We really appreciate your loyalty. We're really glad to have been able to accomodate all of your lodging needs with the exception of the A/C unit. We really do apologize for the unit not getting as cold as you would have liked it. We will be sure... More

Hanover
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 22, 2014

We often stay at Holiday Inn Express when we travel and we are always satisfied. Our stay at this hotel was what we expected; friendly, professional staff, clean rooms and halls. We don't have any complaints.

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 1
KLyons-GM, General Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Thanks for staying with us here at the Holiday Inn Express BWI-West. We really appreciate your loyalty and glad that we were able to accomodate all of your lodging needs. I hope you've had the chance to enjoy some of our local attractions in our area such as the Casino, Arundel Mills Mall, Medevil Times, Dave and Busters, Baltimore Inner... More

Senior Contributor
22 reviews 22 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 23, 2014

We used the stay-park-ride pkg, and arrived back to 9 degree temperatures at 9 p.m. We were quite frozen standing on the curb when the van arrived beyond the advised time. However, while we were scrapping the snow and ice off the car, KEVIN arrived - scraper in hand, and proceeded to clean the car. He's the hotel engineer, and... More

Was this review helpful? Yes 1
KLyons-GM, General Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

We would like to start off by apologizing for any inconvenience we may have cause with our shuttle service. We inform our guest of a 20 minute time frame for all arrivals and departures. We really value your loyalty and was very glad that Kevin was able to take care you with clearing your vehicle of the snow. We really... More

Rancho Cordova, California
Top Contributor
104 reviews 104 reviews
67 hotel reviews
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed January 21, 2014

coming from California we had had a long day. Check in went so easy and the front desk staff were so nice. our room was great. Not just clean and big, but quiet and just relaxing to be in. We were a little worried because our room backed up to the elevator, but no it was quiet.. We had a... More

Was this review helpful? Yes
KLyons-GM, General Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Thank you for staying with us here at the Holiday Inn Express BWI-West. We're glad that you've had a great experience here at our hotel as it is our pleasure to be able to accomodate all of your lodging needs. We really appreciate you taking the time to give us your comments and feedback. We hope you enjoyed some of... More

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Additional Information about Holiday Inn Express Baltimore - BWI Airport West

Also Known As:
Holiday Inn Express Baltimore - Bwi Airport West Hotel Hanover
Holiday Inn Express Baltimore - Bwi Airport West Hotel
Holiday Inn Express Baltimore
Holiday Inn Hanover
Hanover Holiday Inn
Address: 7481 Ridge Road, Hanover, MD 21076
Phone Number:
Location: United States > Maryland > Hanover
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Hanover
#7 Business Hotel in Hanover
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Baltimore - BWI Airport West 2.5*
Official Description (provided by the hotel):
Holiday Inn Express BWI has heard your comments about the need to upgrade our hotel and are happy to report that we have just completed a 100% total renovation. From walls and cielings to carpet and furniture you will find we have thought of all your comments and needs. We eagerly look forward to your comments as you visit our location and see for yourself what a great product we have to compliment our staff that is eager to make your stay a great one. Hotel offers free shuttle service to BWI Airport & local attractions within 5 miles. Stay Smart at the Holiday Inn Express BWI Airport Hotel West! Conveniently located just 7 minutes from BWI Airport; and 3 minutes from Arundel Mills Mall featuring over 200 stores, Dave & Buster's and Medieval Times Dinner Theatre. The hotel is an 18 minute drive to the Baltimore Inner Harbor, Baltimore Orioles at Camden Yards, and the home of the Baltimore Ravens at M&T Bank Stadium. Other attractions include the Baltimore National Aquarium, Annapolis Naval Academy and Historic Annapolis, Six Flags, Timonium Fairgrounds and Washington DC points of interest. The hotel is minutes to Northrop Grumman, Daimler Chrysler, Siemens, John Hopkins, Ft. Meade and NSA. Enjoy the comfort and services you have come to expect from Holiday Inn Express, including the complimentary Express Start Breakfast Bar with our signature Cinnamon Rolls and Simply Smart bedding and bath initiative. The hotel offers free local phone calls, high-speed Internet and shuttle 24/7 to BWI Airport, MARC Commuter Train, MTA Light Rail, and Amtrak Station. Tired of paying expensive parking fees at BWI Airport? Our park and fly package is the perfect solution! Make the Smart Choice for a good night's sleep. ... more   less 
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