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Holiday Inn Express Baltimore - BWI Airport West

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7481 Ridge Road, Hanover, MD 21076
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1 room 1 guest
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Holiday Inn Express Baltimore - BWI Airport West
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178 Reviews from our TripAdvisor Community

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Traveler rating
    81
    61
    20
    12
    4
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57
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brooklyn, New York
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

A group of four of us ended up at the Holiday Inn Express waiting on an early morning flight out of BWI. The hotel provides a complimentary shuttle that not only picks you up from and returns you to the airport - it shuttles you to various local spots in the area free of charge. We used the shuttle to... More 

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Level Contributor
5 reviews
3 of 5 stars Reviewed 1 week ago

I've stayed previously on the other side of the building which is the Homewood suites and definitely preferred it for $30 more/night. The one day I could sleep in was Saturday and I was wakened by banging. I waiting and it continued so I called the front desk. No answer, checked out in the hall to see where it was... More 

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Karl L, General Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Hello Jennifer B., Thank you for your feedback and we appreciate your business. I want to apologize on behalf of our staff for being a bit overzealous in trying to get some needed repairs done. Obviously we didn't pick the best time to start such a repair and I have shared your comments with our maintenance staff as a learning... More 

Edgewood
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Nicest Holiday Inn Express I have stayed in. Very courteous staff, even when checking in at 1 AM. Beautiful rooms and great location. Free breakfast a plus. I was weary of being near the airport but no noise associated with that at all. Would definitely recommend it.

Was this review helpful? Yes 1
Naugatuck, Connecticut
Level Contributor
67 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Overview: Honestly, the only thing wrong with this hotel is something beyond itself, but within its control: the Hotwire inflated expectation by grading this hotel at a star level which neither the hotel ITSELF, nor any other search engine applies to this HIE. This sets the guest up for disappointment, which is no fault of the Hotel; but the hotel... More 

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Williamstown, New Jersey
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Convenient Hotel to airport or Arundel Mills area. Casino/mall & restaurants are a short drive. Rooms are consistent and always clean. Not much amenities. A nice basic hotel with a free breakfast. I can't comment on the Denny's next door, too many choices nearby to eat there.

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Silver Spring, Maryland
2 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

We used this hotel for preflight stay and to park our car. The room was clean well appointed. We arrived late in the evening and Kevin wax very helpful and and answered all of our questions. Shuttle took us to the airport and picked us up on the return trip in a timely manner.

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1 review
5 of 5 stars Reviewed 3 weeks ago

I loved it here, the staff was great and I loved the breakfast. I think it was the best hotel I stayed at in my life and I would like to thank the whole staff for making my stay wonderful. There was 1 or 2 problems here and there but they were fixed!!!

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2 reviews
5 of 5 stars Reviewed 4 weeks ago

Very friendly staff rooms were comfortably theres a denny right next door so you don't have to travel far for food. Loved Loved LOVEE THIS PLACE. Good small gym breakfast is great strong wifi so I could do my reports daily and whenever I needed something the staff would make sure I had it. If your close to the airport... More 

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Philadelphia, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I stayed at your hotel about a week ago and it was a excellent stay and very clean hotel. The best part was the young lady at the front desk Keturah. She was so nice and helpful and went out of her way to help me with shuttle to Walmart and also looked up amtrak trains and call them for... More 

Was this review helpful? Yes 1
Karl L, General Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Hello John 1, Thanks for the kind words about our hotel and staff member Keturah. I will definitely relay your sentiments to Keturah and the rest of the team. Thanks again and we hope to see you soon. More 

Millsboro, Delaware
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed July 22, 2015

Very clean rooms and good staff. I use this hotel for Park and fly when leaving out of BWI. great price, car is always safe and have no fear of its security The hotel has A Denny's attached for lunch and dinner,, they do provide a very good free breakfast with your stay. it's a 15 min ride to the... More 

Was this review helpful? Yes 1
Karl L, General Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Hello David E., Thanks for making us your first choice when flying out of town. We're glad the Park, Stay n Go package is a benefit to you and you found the shuttle service to be efficient. We aim to please and hope to be of service to you far into the future. Thanks for your business, we truly appreciate... More 

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