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Holiday Inn Express Baltimore - BWI Airport West

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7481 Ridge Road, Hanover, MD 21076
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1 room 1 adult
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Holiday Inn Express Baltimore - BWI Airport West
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195 Reviews from our TripAdvisor Community

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Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed January 6, 2016

We left the car there for 10 nights, it worked out very well. I made a mistake and unknowingly booked on a third party site (should have known since the price was so low). Upon check in I paid an extra $25 for the 10days of parking but even then it was still a great deal. Good room, good service,... More 

Helpful?
Thank Bellbottom
TamikaBrown, Front Office Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Thank you for taking the time to give us your feedback. I'm glad everything worked out for you during you stay with us. It's great to see that we were able to meet all of your needs and provide you with great service. We hope you get the chance to take advantage of our Park and Fly package in the... More 

Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 11, 2015

Unlike other Holiday Inn Express locations I have stayed in previous, this location was extremely clean and the complimentary breakfast was well above average. Staff was friendly and accomodating to needs. Fitness center had much more equipment than others I have been to. Only immediate suggestion is to add more travel items to their small in hotel store.

Helpful?
Thank Dustin N
1 review
4 of 5 stars Reviewed November 3, 2015 via mobile

Our HS lacrosse team stayed here this past weekend (Oct 31/Nov 1) and were treated very well. The breakfast was nice as was the free wi-Fi. The hotel was very clean and quiet even with our boys staying there. The shuttle that runs 24 hrs a day is a nice touch and was used by everyone to go back and... More 

Helpful?
Thank Kevin K
Chesapeake, Virginia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 27, 2015

I was a guest of group of eight. I enjoyed my two night stay. Room very clean and comfortable. I asked for a blanket and it was delivered in a timely manner. The hotel had a shuttle to take you to Arundel Mills mall and casino (nice bonus). They need to have at least two drivers on the weekend so... More 

Helpful?
Thank brownsugar532014
New York
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed October 23, 2015

First class in every respect. All the usual expectations met, clean, friendly staff, etc. I also like that there is a Denny's in the parking lot. Stayed here to avoid the much higher prices in/around Annapolis, saved hundreds of dollars by doing so, and, found the hotel to be great!

Helpful?
Thank Oceandiver95
Karl L, General Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Oceandiver95, Thank you for taking the time to provide us with your much appreciated feedback. We are happy to hear that you enjoyed your stay with us and that our hotel and location was of significant value to you. Thanks again, we appreciate your business! More 

Scranton, Pennsylvania
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 17, 2015

I came in for a conference of my fan club and was very surprised at how well this hotel was, I was able to check in early the staff went out of there way to make my check in fast and easy, also since both myself and my roommate have to use breathing machines the staff gave us extra extension... More 

Helpful?
Thank Robert M
Karl L, General Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Robert M, Thank you for your feedback and we appreciate your business. We hope to have the opportunity to serve you again when your travels bring you back to the area. More 

rshkj
Level Contributor
55 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed October 10, 2015

This hotel is in a good location and is clean. It's close to the airport and Fort Meade. The rooms in the back are very quiet and the breakfast has a good selection. The staff at check in are friendly and helpful. It is close to the mall that has a lot of restaurants and a casino.

Helpful?
Thank rshkj
Karl L, General Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

rshkj, We appreciate your feedback and are pleased to hear you found our hotel to be comfortable and our location convenient. Thank you and we appreciate your business! More 

Herndon, Virginia, United States
Level Contributor
80 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed October 9, 2015

My wife and I unexpectedly had to stay overnight in Baltimore when our flight to Baltimore was delayed, causing us to miss our connecting flight. The 800 number provided by Southwest Airlines was useless; the only hotel they had that had any availability was a La Quinta, whose shuttle had stopped running at 2200. So I picked up the phone... More 

Helpful?
Thank CharlesGies
Karl L, General Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

CharlesGiess, We certainly appreciate you giving us the opportunity to serve you during a stressful travel time. We're delighted we were able to provide you with a memorable experience during an otherwise forgetful travel situation. We appreciate your business and thank you for choosing Holiday Inn Express. More 

Pueblo West, Colorado
Level Contributor
457 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
4 of 5 stars Reviewed October 8, 2015

We stayed here twice in September...close to the Airport...no noticed noise. We visited my Daughter and Family in Severn, MD...drove up to PA, then NJ, returned to Hanover. The rooms we had were clean and comfortable. We had a King and it included a small fridge and microwave. Many attractions are close. The staff was friendly and courteous and the... More 

Helpful?
Thank Jim N
Karl L, General Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Jim N, Thank you for taking the time to leave us your feedback, we truly appreciate it. We are pleased that we were able to meet your needs and that everything was to your liking. We hope to have you back as our guest whenever your travels bring you back to the area. Thank you for your business, we appreciate... More 

Princeton, New Jersey
Level Contributor
151 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed October 7, 2015

Very happy with this HIE. Comfy room, somehow A/C a bit quirky though. Quality fitness room. Good breakfast. Would like to see soy milk regularly at HIEs. Great location - walking distance to a strip mall with fantastic Indian and Thai restaurants, gas station/convenience store. A mile away from Arundel Mills mall area. WiFi very strong.

Helpful?
Thank NERoadWarrior53
Karl L, General Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

NERoadWarrior53, Thanks so much for taking the time to provide us with the awesome feedback. We take all suggestions seriously and will forward the suggestion in regards to the soy milk along to the brand standards department. I will also have our maintenance staff check the a/c unit and ensure it is working properly. Please accept our apologies for any... More 

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