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SpringHill Suites Arundel Mills BWI Airport

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7544 Teague Road, Hanover, MD 21076
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SpringHill Suites Arundel Mills BWI Airport
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108 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Antonio, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

I'm a Marriott rewards member with a lot of nights around the country and have stayed here pre-casino times. Wow has this hotel fallen. Checked in for 2 week stay for work and couldn't get in as the electric card reader was broke. After trying multiple keys the host on duty let me in and said hotel maintenance would be... More 

Was this review helpful? Yes
Raelynn1, Manager at SpringHill Suites Arundel Mills BWI Airport, responded to this review

Josh H, Thank you for your loyalty to Marriott and I appreciate your feedback about the Hotel. I am truly sorry that our hotel failed to achieve the customer service that you are familiar with the Marriott brand. The feedback that we get from our guest is a very valuable tool we have so we can make adjustments and changes... More 

Richmond, Virginia, United States
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Stopped overnight to visit the new Maryland Live! Casino and this was a great hotel choice. Right across the highway and clean with super beds! Good breakfast the next morning and very reasonable! We will definitely do this trip again soon!

Was this review helpful? Yes
Raelynn1, Manager at SpringHill Suites Arundel Mills BWI Airport, responded to this review

Darlene B, I am so pleased to hear that your stay with us at the SpringHill Suites was a good one. We truly appreciate all the feedback we get from our guest. We hope to see you next time you are in the Hanover area, Kind Regards, Raelynn General Manager More 

Guatemala City, Guatemala
Level Contributor
109 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We wanted a hotel close to the BWI airport, and was a surprise to find that there was a huge mall near our hotel: Arundel Mall. There we found a Bass Pro Shop, Lego Store, Gap, nike, etc. even a Casino! The hotel had good beds, good space for the family, and had a small pool and a hot tube... More 

Was this review helpful? Yes
Raelynn1, Manager at SpringHill Suites Arundel Mills BWI Airport, responded to this review

Valentina2096, Thank you staying with while traveling to the Hanover area. I am so happy to hear that you were pleased with you accomidations at the SpringHill Suites and we hope to see you next time you are in the area. Kind Regards, Raelynn General Manager More 

Troy, Virginia
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 4, 2015

SpringHill Suites is our "go-to" hotel whenever we are in the Arundel Mills area. The property is great, quiet and comfortable rooms. Nice pool and exercise room. Breakfast is well done with added touches you don't get elsewhere.

Was this review helpful? Yes
Raelynn1, Manager at SpringHill Suites Arundel Mills BWI Airport, responded to this review

RonB50, Thank you for choosing to stay with us at the SpringHill Suites and I am very happy that your stay was a pleasant one. We hope to see you next time you are in the Hanover area. Kind Regards, Raelynn General Manager More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 1, 2015

Very neat and clean, as mentioned by other reviews there were a lot of kids at this hotel for a tournament however it didn't bother my fiancé and I at all. It made me nervous when we were checking in, because it was loud but then we realized the pool and gym are on the first floor. Once we got... More 

Was this review helpful? Yes
Raelynn1, Manager at SpringHill Suites Arundel Mills BWI Airport, responded to this review

Amy Y, Thank you for staying with us during your visit to Baltimore. I am so ver happy to hear that your family enjoyed there time and I would like to let you know that Marriott has changed the pillow standard that we have and our hotel will be implementing it next week. We hope to see you back next... More 

Winston Salem, North Carolina
Level Contributor
201 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed May 24, 2015

Great location to for us. We stay in the Arundel Mills area everytime we visit family in the area. Hotel is near plenty of shopping and restaurants and the casino. It is literally across the street from everything. I have only stayed at this Springhill one other time, but it hasn't disappointed. Plenty of Marriott proprrties in thr area to... More 

Was this review helpful? Yes
Raelynn1, General Manager at SpringHill Suites Arundel Mills BWI Airport, responded to this review

geepd36, Thank you for choosing to stay with us while you traveled to the Hanover area. I am glad to hear that our location is very accomodating for your needs. I hope to see you next time you travel to Maryland. Kind Regards Raelynn General Manager More 

Ocean City, Maryland
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed April 16, 2015

Clean Marriott property. Lots to do close by at the Arundel mills mall, plenty of food choices, casino, bass pro shops. room was fine, however we stayed in room facing the mall and there was really a lot of road noise.

Was this review helpful? Yes
Raelynn1, Manager at SpringHill Suites Arundel Mills BWI Airport, responded to this review

Thank you for choosing to stay at the SpringHill Suites Arundel Mills while visiting Hanover, MD. I hope that you try our hotel next time you are in the area. Kind Regards, Raelynn General Manager More 

Oak Bluffs, Massachusetts
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed April 8, 2015

This hotel was booked on priceline and I was very, very pleased. The beds were extremely comfortable. The room was very spacious and quiet. We enjoyed the complimentary breakfast each morning. My only complaint was the limited pool hours.

Was this review helpful? Yes
Karen I, Manager at SpringHill Suites Arundel Mills BWI Airport, responded to this review

DonaldMVH, I am glad that you enjoyed your stay at our Hotel and I apologize for the hours of the pool, unfortunatly the county in which our Hotel is does not allow to have the pool open without a life guard on duty. Unfortunatly with that law it does interfere with our guest needs. I appreciate your feed back and... More 

Battle Creek, Michigan
Level Contributor
50 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed April 6, 2015

I have traveled to many hotels and this ranks right up near the top! From check-in to check-out the experience was top notch! The room set-up is great, especially, for families. The cleanliness of the entire hotel is impeccable! I am very picky and I couldn't even find a smudge on the wall. The free breakfast was wonderful,something for everyone!... More 

Was this review helpful? Yes
Karen I, General Manager at SpringHill Suites Arundel Mills BWI Airport, responded to this review

Keno22, Thank you for choosing to stay with us while visiting the Hanover area. I will be sure to pass on your kind words to th staff and we hope to see you next time you are in the area Kind regards, Raelynn More 

Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed March 18, 2015

I recently stayed at this hotel with my Grandmother and 2 children. The hotel was very comfortable and clean. The front desk staff was polite and helpful. Breakfast was wonderful and we couldn't have asked for a better location. This hotel is across the road from Arundell Mills Mall, Medieval Times, and The Casino. Super close to BWI airport.

Was this review helpful? Yes
Karen I, General Manager at SpringHill Suites Arundel Mills BWI Airport, responded to this review

Hi there, Thank you for reviewing your stay with us! I'm so grateful for all the kind words you have for our hotel and staff members. I'll make sure the staff knows they made a difference in your experience with us, they will truly appreciate it. I hope you are able to stay again the next time you are in... More 

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