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All 13 Hanover hotels

SpringHill Suites Arundel Mills BWI Airport

2.5 of 5 Hotel   |   7544 Teague Road, Hanover, MD 21076
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82%
Ranked #7 of 13 hotels in Hanover
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
Needsumnow Virginia
  • Overview
  • Reviews (80)
  • Photos (42)
  • Amenities
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  • Room tips (12)
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80 people have reviewed this hotel

Traveler rating
    31
    35
    8
    2
    4
See reviews for
37
9
4
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
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English first
Virginia
Contributor
17 reviews 17 reviews
12 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We were 4 adults staying at this hotel last Sunday night for our first visit to Maryland Live Casino. Our first impression was “why were all those people hanging around the front entrance” – turns out they were a bus group getting ready to leave for an evening function. There were also folks hanging around the breakfast lobby area playing... More

Was this review helpful? Yes
Karen I, General Manager at SpringHill Suites Arundel Mills BWI Airport, responded to this review

Hello, Thank you so much for your detailed review of our hotel and of your stay. I'm glad you were able to take advantage of some of our amenities. I truly appreciate your feedback and hope to see you back with us again in the future. Thank you, Karen Inferrere More

NYC
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a good base for a longer term stay--the suite is about the same size of a normal hotel room, but there's a slight partition that creates a nice living room space. We used it for an early bedtime. Free internet and good free breakfast. The indoor pool is small--there is also a hot tub that wasn't working. I... More

Was this review helpful? Yes
Karen I, General Manager at SpringHill Suites Arundel Mills BWI Airport, responded to this review

Hello, Thank you so much for reviewing your stay! We are so happy to hear you enjoyed your time with us and truly appreciate the feedback. We hope to see you back with us again soon. Thank you, Karen Inferrere More

Boise, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Okay, first and foremost, I had to sign a statement indicating I would not have a party on their premises. No problem. I was travelling with my wife and three children. No parties going on there. Unfortunately, when we checked in, we had to make our way around a party that the staff allowed to go on until well after... More

Was this review helpful? Yes
Karen I, General Manager at SpringHill Suites Arundel Mills BWI Airport, responded to this review

Hello, Thank you so much for reviewing your stay with us. I'm very sorry to hear about the issues you had while visiting. As you stated, we do have a no party policy. This is primarily in place to prevent parties in rooms in which guests are most definitely affected and disturbed. We do try our best to keep guests... More

Fort Lauderdale, Florida
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My family of 5 stayed their recently as a rest stop before we flew out of BWI the next morning. The rate of the hotel was excellent and the room and amenities were very good. The front desk staff were very nice. The location in proximity to the airport is great, and the selection of restaurants close to the hotel... More

Was this review helpful? Yes
Karen I, General Manager at SpringHill Suites Arundel Mills BWI Airport, responded to this review

Hello, Thank you very much for taking the time to review your stay with us! We are so happy you enjoyed the hotel and the area. We appreciate you giving us a try and truly hope you stay with us the next time you are in the area. Sincerely, Karen Inferrere More

Newmarket, Canada
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Typical SpringHill Suites. Typical suites, good staff,warm welcome. However I encountered serious Internet connectivity issues for 2 out of 5 days of my stay. Furthermore, even when I reported the problem about 2AM, it was not fixed in the morning. On the other side - when it worked - it was great (speed about 20Mbps down and about 10Mbps up).... More

Was this review helpful? Yes
Karen I, General Manager at SpringHill Suites Arundel Mills BWI Airport, responded to this review

Hi there, Thank you so much for taking the time to review your stay with us. I'm so sorry for the issues you had with your suite. The internet issues are very frustrating and I'm happy to say they have been resolved. I apologize for having to deal with that. The other issues will be addressed with the appropriate staff... More

Washington DC, District of Columbia
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 9, 2014

The Maid left Dirty towels on the floor and when called to replace them it took 2 hrs. The day of check out the Maid kept knocking on the door rushing us out and when did leave not realizing we mistakenly left 3 $50.00 bills on the dresser. Went back to get the money and it was gone that quick...... More

Was this review helpful? Yes
Karen I, General Manager at SpringHill Suites Arundel Mills BWI Airport, responded to this review

Hello, Thank you for taking the time to review your stay. I'm so sorry your experience was not a good one. So you are aware, my staff spoke with your best friend about her missing necklace, it was at home, not at the hotel. I guess she hasn't had a chance to let you know that. I understand the housekeeping... More

Brooklyn
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 9, 2014

Stayed here June 6 - 8, 2014. Modern, clean and comfortable room. In the livingroom there is a desk, chair and sofa with chaise lounge. Kitchenette area has sink, microwave, small fridge & coffee maker. Bedding was lily white. Bed was comfortable and pillows were soft (which I hate) but there were six on the bed so able to stack... More

Was this review helpful? Yes
Karen I, General Manager at SpringHill Suites Arundel Mills BWI Airport, responded to this review

Hi there, Thank you so much for your detailed review of your stay and our hotel. I'm excited to hear you had such a great experience! Your feedack is greatly appreciated and we hope you stay with us the next time you are in the area! Sincerely, Karen Inferrere More

NY
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 9, 2014

Hotel and room was clean. Staff was pleasant and accomodating. I loved the fact that there was always hot coffee available along with fresh apples and other snacks. Hotel was directly across from mall, movies, restaurants and casino. Great location! Will return!

Was this review helpful? Yes
Karen I, General Manager at SpringHill Suites Arundel Mills BWI Airport, responded to this review

Hello, Thank you so much for taking the time to give us feedback. We are happy to hear your enjoyed your stay, services and the local area attractions. We hope to see you back soon!! Thanks, Karen Inferrere More

Cobourg, Canada
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 11, 2014

Perfect setup for 3 adults; enjoyed sitting area with lounger and couch. swivel tv so could be watched from bed or sitting area. microwave, coffeemaker, fridge was very useful. nice breakfast each morning and often cookies and coffee/tea for patrons later in the day. convenient to shopping, freeway access, casino and lots of sights to see within 45 minutes driving... More

Was this review helpful? Yes
Karen I, General Manager at SpringHill Suites Arundel Mills BWI Airport, responded to this review

Hi there, I'm so glad to hear you enjoyed your stay with us! We truly appreciate the feedback and hope to see you back again soon! Thank you, Karen Inferrere More

delaware
Top Contributor
84 reviews 84 reviews
34 hotel reviews
135 helpful votes 135 helpful votes
4 of 5 stars Reviewed April 2, 2014

I travel fairly frequently to the Fort Meade, MD area and have been on the search for a 'home' away from home. There are MANY options in the area and I have tried a few. So far, this one has been the best balance of rate, gym/pool and location. First, there is a microwave and small fridge but no 'kitchenette'.... More

Was this review helpful? Yes 1
Karen I, General Manager at SpringHill Suites Arundel Mills BWI Airport, responded to this review

Hello, Thank you so much for taking the time to review our hotel! We truly appreciate all feedback and value our guest perspective. I'm happy you enjoyed your stay with us and hope to see you back soon. Thank you, Karen Inferrere More

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Additional Information about SpringHill Suites Arundel Mills BWI Airport

Address: 7544 Teague Road, Hanover, MD 21076
Phone Number:
Location: United States > Maryland > Hanover
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — SpringHill Suites Arundel Mills BWI Airport 2.5*
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Also Known As:
Springhill Suites Arundel Mills Bwi Airport Hotel Hanover
Springhill Suites Hanover
Hanover Springhill Suites

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#6 Family Hotel in Hanover
Hotel Class
Number of rooms
80

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