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SpringHill Suites Arundel Mills BWI Airport

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7544 Teague Road, Hanover, MD 21076
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SpringHill Suites Arundel Mills BWI Airport
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SpringHill Suites Arundel Mills BWI Airport
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99 reviews from our community

Traveler rating
    40
    44
    9
    2
    4
See reviews for
43
14
5
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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    (99)
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    (19)
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Senior Contributor
25 reviews 25 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

I recently stayed at this hotel with my Grandmother and 2 children. The hotel was very comfortable and clean. The front desk staff was polite and helpful. Breakfast was wonderful and we couldn't have asked for a better location. This hotel is across the road from Arundell Mills Mall, Medieval Times, and The Casino. Super close to BWI airport.

Was this review helpful? Yes
Karen I, General Manager at SpringHill Suites Arundel Mills BWI Airport, responded to this review

Hi there, Thank you for reviewing your stay with us! I'm so grateful for all the kind words you have for our hotel and staff members. I'll make sure the staff knows they made a difference in your experience with us, they will truly appreciate it. I hope you are able to stay again the next time you are in... More 

Florida
Top Contributor
70 reviews 70 reviews
13 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed February 6, 2015

We stayed here when we had to fly out of town and love the park & fly package. The shuttle was prompt and the driver assisted us with our luggage. The free breakfast is a nice touch. Most of the rooms still have down pillows. There are a few feather free rooms but if you have severe allergies like I... More 

Was this review helpful? Yes
Karen I, General Manager at SpringHill Suites Arundel Mills BWI Airport, responded to this review

Hello, Thank you so much for staying with us! We appreciate your feedback! I'm glad you took advantage of our Park and Fly Package and it worked well for you. I'm sorry to hear about your trouble with our feather pillows. We do have a feather free option and take it seriously as we understand many have allergies. Please feel... More 

Lancaster, PA
Top Contributor
371 reviews 371 reviews
84 hotel reviews
371 helpful votes 371 helpful votes
5 of 5 stars Reviewed February 1, 2015

We stayed one night here before an early flight from BWI. All was as expected. Simple checkin. Clean room. Wake up call on time. Trouble free checkout. A few blocks from the casino so did not have any outside noise.

Was this review helpful? Yes
Karen I, General Manager at SpringHill Suites Arundel Mills BWI Airport, responded to this review

Hello, Thanks for taking the time to review your stay with us. I'm happy to hear your stay was worry-free, clean, and quiet. It's a great idea to stay before a flight, especially if you were able take advantage of our shuttle service to the airport. We look forward to you visiting again the next time you are headed out... More 

San Antonio, Texas
Contributor
12 reviews 12 reviews
5 hotel reviews
4 of 5 stars Reviewed January 24, 2015

Hotel staff was very friendly and accommodating, breakfast in the morning was delicious and hearty, room was clean and spacious. Only issues was the walls were very thin, bad timing cause there was a high school sporting event, many teenagers running the halls late into the night. Other than that, would recommend for a stay. Good family hotel!

Was this review helpful? Yes
Karen I, General Manager at SpringHill Suites Arundel Mills BWI Airport, responded to this review

Hello, Thank you for taking the time to review your stay with us! I'm glad to hear you found our staff to be friendly and accommodating, I’ll pass on the kind words! Also, I’m delighted you enjoyed our yummy breakfast, it is quite good! I'm so sorry that our other guests made your stay less than perfect. Hopefully your next... More 

New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 8, 2015

I stayed at this hotel for a weekend seminar, what a find! There was everything for a nice stay: clean room, helpful staff, good breakfast. The location is next to the mall, although I didn't have time to explore it. The front desk was very polite. Definitely recommend!

Was this review helpful? Yes
Karen I, General Manager at SpringHill Suites Arundel Mills BWI Airport, responded to this review

Hi there, I'm so happy to hear you enjoyed your weekend with us. I will be sure to thank the staff taking such good care of you; making sure your room was clean, helpful at the front desk, and the breakfast was hot and delicious. Thank you for taking the time to review your stay with us, next time you'll... More 

Chesapeake Beach, Maryland
Top Contributor
50 reviews 50 reviews
14 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed December 29, 2014

Our kids have swim meets in the Baltimore area several times a year. We have spent many nights at the SpringHill suites and have been very happy with the service, sleep quality and cleanliness of the hotel. The rooms are great for a family there are two queen beds and a pull out bed, separate sink near the microwave and... More 

Was this review helpful? Yes 1
Karen I, General Manager at SpringHill Suites Arundel Mills BWI Airport, responded to this review

Hello, Thank you for taking the time to review your stays with us! I'm so glad to hear you visit regularly and enjoy you stay each time. I appreciate the feedback on the room layout, I agree it is great for families. It's too bad you haven't been able to enjoy our hot breakfast. We always have fruit in the... More 

South Carolina
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed December 3, 2014

We arrived at Springhill Suites after a long drive the day before Thanksgiving; the hotel staff got us right to our rooms with a very easy check in. Breakfast was provided downstairs every morning, the cheese omelets were very tasty and the oatmeal with fixins was great as well. I would definitely recommend this hotel anytime!!

Was this review helpful? Yes
Karen I, General Manager at SpringHill Suites Arundel Mills BWI Airport, responded to this review

Hello, Thank you for taking the time to review your stay with us, we are so happy you had a great time. We appreciate the breakfast feedback and glad you like the new SpringHill breakfast options!! We hope you choose us again when you are in the area in the future. Sincerely, Karen I. More 

The Villages, Florida
1 review
3 of 5 stars Reviewed November 25, 2014

We have stayed here before. Several days 3 months ago. My wife and i spend about 90 days a year in hotels traveling for business. We usually like separate beds as i move around a lot in my sleep and it keeps her awake. We always book third party and 90% of the time we are graciously accomodated when we... More 

Was this review helpful? Yes
Karen I, General Manager at SpringHill Suites Arundel Mills BWI Airport, responded to this review

Hi there, Thank you so much for informing me of the situation regarding your reservation. I'm glad to see we were able to get you the 2 beds as you requested, but am sorry the front desk was not able to help for the first night. As this is a policy to reduce third party billing issue, we are able... More 

Middletown, Rhode Island
Contributor
17 reviews 17 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 11, 2014 via mobile

I enjoyed the Springhill Suites for their relaxing art-inspired atmosphere and closeness to Arundel Malls and BWI. I was dissapointed that it took 25 mins for the shuttle to pick me up from BWI. For the $125.-spent, I wish I could've enjoyed their pool before checkout ! -(even tho it was tiny and displayed larger online! ) It doesn't open... More 

Was this review helpful? Yes
Karen I, General Manager at SpringHill Suites Arundel Mills BWI Airport, responded to this review

Hi there, I really appreciate your feedback from your stay this month. I'm glad you were able to take advantage of the shuttle service but apologize for the delay. I'm happy to hear the location worked for you, we do have quite a bit in the area. All your comments, positive and negative, are so useful and will help us... More 

washington, dc
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 of 5 stars Reviewed October 27, 2014

My family of 4 stayed for a quick one night stay during a nearby baseball tournament. The room was a great fit for us. It was nice and spacious with 2 beds and a pullout. Convenient to Arundel Mills mall. Breakfast was meh. Not great, not awful. Typical fare. It was my first time at a Springhill suites, and I... More 

Was this review helpful? Yes
Karen I, General Manager at SpringHill Suites Arundel Mills BWI Airport, responded to this review

Hello, Thank you for taking the time to review your stay! I'm glad you enjoyed the time with us and found the room to be spacious enough for the whole family. I hope you are able to stay with us the next time you are visiting the area. Thanks, Karen I More 

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