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Residence Inn Arundel Mills BWI Airport

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7035 Arundel Mills Circle, Hanover, MD 21076
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1 room 1 adult
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Residence Inn Arundel Mills BWI Airport
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126 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Arundel Mills BWI Airport
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New Orleans, Louisiana
Level Contributor
38 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 5, 2015

I did not actually stay at this hotel. There was a mix-up in my office and a reservation was made for me at this hotel but due to a miscommunication, the information got lost and having no idea which hotel the reservation was for or that a reservation was even made at all, another hotel was booked. Upon seeing the... More 

Helpful?
Thank ajw70131
Karen I, General Manager at Residence Inn Arundel Mills BWI Airport, responded to this review

Hi there, Thank you for your review. I really appreciate you taking the time to fill me in on your experience with us, without actually staying with us. I will make sure to thank Carol for you and pass on the kind words. We look forward to you staying with us the next time you visit the area. Thank you,... More 

Dallas, Texas
Level Contributor
21 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed May 4, 2015

Nice location across from Arundel Mills and Bass Pro Shop. The managers events are better than average for Residence Inn properties, so that's a definite plus. The staff was pleasant and very helpful. I've stayed at this property twice, and would not hesitate to do so again. Visit the NSA Cryprological Museum which is close by.

Helpful?
Thank David W
Karen I, General Manager at Residence Inn Arundel Mills BWI Airport, responded to this review

Hello, Thank you for taking the time to review your stay with us. I'm so happy to hear it was a great experience. I hope you visit us again the next time you are in the area. Thanks, Karen I. More 

Germany
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed May 4, 2015

I recently stayed here just shy of a month for a business trip after a previous 2-week work stay in July 2012. I was really looking forward to it for several reasons: the size of the rooms; the mini-kitchen, the proximity to the mall (it's physically across the parking lot); free laundry & detergent, parking, weeknight dinners; and overall really... More 

Helpful?
Thank swankyfandango
Karen I, General Manager at Residence Inn Arundel Mills BWI Airport, responded to this review

Hi there, Thank you so much for reviewing your stay with us. I truly appreciate all the time and detail you put into this and will definitely pass on the feedback to the staff. We rely on guests such as yourself to let us know what you think and use these reviews to improve our performance in all areas. I... More 

Houston, Texas
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed April 28, 2015

I have stayed 3-4 times a year for the last several years and will continue to return. The staff is unfailingly polite, helpful and friendly - even with midnight arrivals! Rooms are always clean, comfortable and quiet. Excellent location to airport, Baltimore and DC.

Helpful?
Thank Jennifer B
Karen I, General Manager at Residence Inn Arundel Mills BWI Airport, responded to this review

Hello, Thank you so much for the comments about your stay with us. We are so happy you have been a loyal guest over the years! We look forward to your next visit with us. Thank you, Karen I More 

Philadelphia, Pennsylvania
Level Contributor
56 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed April 4, 2015

My wife and I stayed here on a Friday night using a free night as a quick overnight getaway. The hotel is easy to get to and right off the highway. The location is great as there are a ton of places to eat within walking distance or a simple 1-2 minute drive away. Not to mention the large mall,... More 

Helpful?
Thank A K
Shaune J, General Manager at Residence Inn Arundel Mills BWI Airport, responded to this review

Hello, Thank you for taking the time to review your stay with us! I'm so happy you enjoyed your room, breakfast, and the location. Your feedback is much appreciated and we look forward to your next getaway weekend with us! Thank you, More 

Houston, Texas
Level Contributor
97 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed March 26, 2015

I stayed here 1 night recently and loved it! The room was very nice and clean and typical Residence Inn with lots of space.The front desk staff were very friendly. An added plus to this property is the mall about 1 mile from the front door (maybe less?) complete with a casino! I really enjoyed it here!

Helpful?
Thank nanceb4019
Shaune J, General Manager at Residence Inn Arundel Mills BWI Airport, responded to this review

Hi there, Thank you for your review!! I'm happy to hear you found your room to be clean and spacious, and the staff to be friendly. I'm also glad you were able to advantage to the loaction, with the mall in walking distance. I will let the entire team know that you enjoyed your time with us, and hope to... More 

Augusta, Georgia
1 review
5 of 5 stars Reviewed March 25, 2015 via mobile

I must say, this is an amazing property. And the service! They make sure to address all needs of the guest and I would be remissed if I didn't thank Linwood, Maria, Adrian and Carol for all their help. Thank you and hope to see you soon!

Helpful?
Thank jason l
Shaune J, General Manager at Residence Inn Arundel Mills BWI Airport, responded to this review

Hello, Thank you so much for taking the time to review your stay. I'm so glad to hear you had a great experince with the hotel and the staff. I will make sure to pass on the kind words to all the staff mentioned. We look forward to your next visit. Thank you, More 

Peoria, Arizona
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 20, 2015

I always try to book at Residence Inn for my business travel. I had booked my travel through Omega travel per policy. After arriving in DC and arriving at the first Marriott was disappointed that the hotel had overbooked and my reservation at Residence Inn Capitol in Washington DC had no rooms available and placed me at the Residence Inn... More 

Helpful?
1 Thank Michelle C
Shaune J, General Manager at Residence Inn Arundel Mills BWI Airport, responded to this review

Hi there, Thank you for you review and your feedback! I'm so glad to hear you enjoyed your stay with us! I will make sure to let Maria know how great she handled your situation and how thankful you are for it. I hope to see you again the next time you are in town. Thank you, More 

Hanover, Maryland
1 review
5 of 5 stars Reviewed March 19, 2015

My family and I stayed here because the pipes burst in our home. It was very clean and well kept. The staff was very friendly, accommodating and helpful. The shuttle bus service was pretty good. I would definitely recommend this hotel. Kudos to the exceptional staff: Melanie, Brandon, Jaime, Linwood, Reynoldo, Maria, Shyanne, Shaune and Carol.

Helpful?
Thank Candi G
Shaune J, General Manager at Residence Inn Arundel Mills BWI Airport, responded to this review

Hello, Thank you so much for taking the time to review your stay with us. We are all happy to hear you enjoyed the visit although it was very unexpected. I hope all is well with the house, if you ever need us again we'll be here. I'll make sure to pass on the kind words to the staff, I... More 

Hanover, Maryland
1 review
5 of 5 stars Reviewed March 12, 2015

I stayed 67 nights at this hotel and was VERY impressed with the professional, friendly and helpful staff, the clean facilities, and their flexibility to meet my individual needs. It was my home away from home. Access to a cheap laundry room, a well-equipped gym, and complimentary breakfast and dinner made my life simple and convenient allowing me to spend... More 

Helpful?
Thank Chelseairish
Shaune J, General Manager at Residence Inn Arundel Mills BWI Airport, responded to this review

Hi Ms. Irish, Thank you for your warm review! The staff loved having you and were all sad to see you go. They were very appreciative of the gifts you left for them on your way out. Please don't hesitate to contact me if I can be of further assistance to you in the future. Best wishes to you and... More 

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