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All 13 Hanover hotels

Residence Inn Arundel Mills BWI Airport

3.0 of 5 Hotel   |   7035 Arundel Mills Circle, Hanover, MD 21076
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Ranked #11 of 13 Hotels in Hanover
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed September 3, 2013
Stephen H Severn, Maryland
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75 reviews from our community

Traveler rating
    37
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    7
    4
    4
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21
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Residence Inn Arundel Mills BWI Airport
See the most recent reviews
Severn, Maryland
Contributor
11 reviews 11 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 3, 2013

Staying here in extended stay for work. Comfortable room, complimentary breakfast, evening snack Monday thru Thursday, and washer and dryer. Free shuttle rides to Mall, Maryland Live Casino, and even BWI Airport, only a short drive away.

Was this review helpful? Yes 1
tad s, Manager at Residence Inn Arundel Mills BWI Airport, responded to this review

Thank you for staying with us! We appreciate your posting a complimentary comment regarding your long term stay with us. I hope you are enjoying the newly renovated public spaces, faster and easier to use internet and new stainless appliances in your suite kitchen. We strive to provide all of the convenience of the modern home. Thank you from the... More

Newark, Delaware
Top Contributor
75 reviews 75 reviews
31 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed August 5, 2013

I stayed here 1 night for business. The room was very nice and clean and the bed was comfortable. A nice little touch was their pool table although it is very old and has seen better days. It kept me and a co-worker busy for an hour. Location is great as there were many restaurants to choose from within the... More

Was this review helpful? Yes 2
tad s, Manager at Residence Inn Arundel Mills BWI Airport, responded to this review

We are glad you were able to stay with us, even if only for one night! Our Billiard Room is very popular and many a tournament has been played between guests there. I'll share your comments about the suite cleanliness with our Housekeeping team! Hopefully you can stay longer next time! Thanks! More

Harrisburg, Pennsylvania
Contributor
15 reviews 15 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 1, 2013

Highly impressed with this hotel. Very homey feeling, was quiet and completely relaxing. Room was absolutely perfect and by far lived up to what I had expected and booked. Very fun location with plenty to do for both adults and kids. Hotel staff was so friendly and smiley that I honestly felt very much at home. Breakfast in the morning... More

Was this review helpful? Yes 2
tad s, Manager at Residence Inn Arundel Mills BWI Airport, responded to this review

Thank you for the excellent review. Our team is thrilled that you found our hotel as friendly and comfortable as home should feel! We are all looking forward to your next visit! More

Seattle
Senior Contributor
36 reviews 36 reviews
36 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed July 31, 2013

I have to say that some of our time here (two weeks) was truly awful. We won't return but I doubt it would make a difference. This hotel has many negatives but a few shining pluses- -housekeeping staff was rude in the halls and had an attitude from the first day -they would glare at us and other guests while... More

Was this review helpful? Yes 1
tad s, Manager at Residence Inn Arundel Mills BWI Airport, responded to this review

I'm very sorry you had a mixed experience while staying at our hotel. We strive to connect and engage all of our guests and ensure they have a problem free stay. Please feel free to contact me at the hotel to further discuss your concerns. More

Norfolk, Virginia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 24, 2013

No complaints about the hotel itself. It's new-ish and has a nice lobby area. The location is excellent, close to the Arundel Mills Mall, with a free shuttle to get you there. Our problem was with room cleaning. They missed one day after we had specifically asked to have it done on our way out. Nothing worse than coming back... More

Was this review helpful? Yes 1
tad s, Manager at Residence Inn Arundel Mills BWI Airport, responded to this review

Thank you for your review. It is always helpful to see our service from the guest perspective. I'm very sorry about your concerns with the housekeeping service. I will address these with our Executive Housekeeper. There is no excuse for unfriendly service in the hospitality industry, it's just what we do! One of our key phrases here is "find creative... More

Adelaide, Australia
Contributor
12 reviews 12 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 14, 2013

I stayed here for 50 odd days and loved every minute of it. Being across the carpark for the Arundel Mills shopping mall was great. It meant I could walk over to the centre without trying to find a carpark as it can be quite difficult on weekends. There are plenty of restaurants that surround the shopping mall and within... More

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tad s, Manager at Residence Inn Arundel Mills BWI Airport, responded to this review

Thank you for choosing Residence Inn Arundel Mills as your "home away from home" while on extended travel! Our team works hard every day to make our extended stay guests feel at home and appreciated. I'm glad you were able to take advantage of our excellent location adjacent to Arundel Mills Mall and Maryland LIVE! Casino. We are already looking... More

Contributor
13 reviews 13 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 9, 2013

Stayed at the hotel with friends in June. The hotel is modern and clean. The rooms are spacious and have everything you need and more. Restaurants, a casino and mall are within walking distance. We will definitely book this hotel again.

Was this review helpful? Yes
tad s, Manager at Residence Inn Arundel Mills BWI Airport, responded to this review

Thank you for submitting a review of our award winning hotel! We love to hear from our guests! Our location on the grounds of Arundel Mills shopping, dining and entertainment complex and Maryland LIVE! Casino makes us the perfect choice for a fun and action packed trip. Thank you for choosing Residence Inn Arundel Mills! We'll see you next time! More

Nanjemoy, Maryland
Top Contributor
73 reviews 73 reviews
16 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed July 8, 2013

I stayed at the hotel on a Friday night after spending the evening at Maryland Live Casino. the location is very convenient to the casino and shopping. The room was very spacious, clean and cozy. There was a full kitchen. The only negative comment I have is that we went down to the free hot breakfast at 9:30. It ends... More

Was this review helpful? Yes
tad s, Manager at Residence Inn Arundel Mills BWI Airport, responded to this review

Thank you for your review! Glad you enjoyed your visit to our hotel and the awesome shopping and entertainment at the Arundel Mills Mall. We hope you were a BIG winner at Maryland LIVE! Casino! Please accept our apologies regarding the delay in food service at the complimentary breakfast. Our busiest time on the weekend is between 9am and 10am... More

New Haven, Michigan
Senior Contributor
48 reviews 48 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed June 27, 2013

I've stayed at over 34 Residence Inn by Marriotts in the past 10 years, and this by far is the best. This hotel is nestled in a secluded and beautiful location and is in walking distance from the Arundel Mills Mall and plenty of restaurants. The staff were great as well.

Was this review helpful? Yes
tad s, Manager at Residence Inn Arundel Mills BWI Airport, responded to this review

Thank you for taking the time to post a review! We are so happy that you enjoyed your stay and look forward to your next visit. More

Falmouth, MA
Top Contributor
394 reviews 394 reviews
24 hotel reviews
210 helpful votes 210 helpful votes
4 of 5 stars Reviewed April 16, 2013

When traveling by car, we like to stay in a Residence Inn. Having a kitchen and a free breakfast is convenient and the suite allows me to stay up late and read or watch a movie without disturbing my wife. Check in was easy and our room was clean and comfortable.

Was this review helpful? Yes 2
tad s, Manager at Residence Inn Arundel Mills BWI Airport, responded to this review

We are pleased that you prefer Residence Inn as your "home away from home"! Thank you for staying with us and come back soon! More

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Additional Information about Residence Inn Arundel Mills BWI Airport

Address: 7035 Arundel Mills Circle, Hanover, MD 21076
Location: United States > Maryland > Hanover
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Arundel Mills BWI Airport 3*
Number of rooms: 80
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Also Known As:
Residence Inn Arundel Mills Bwi Airport Hotel Hanover
Residence Inn Hanover
Hanover Residence Inn

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