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Residence Inn Arundel Mills BWI Airport

#10 of 14 Hotels in Hanover
Certificate of Excellence
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7035 Arundel Mills Circle, Hanover, MD 21076
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Best prices for: 1 room 1 guest
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Residence Inn Arundel Mills BWI Airport
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Residence Inn Arundel Mills BWI Airport
Residence Inn Arundel Mills BWI Airport
Residence Inn Arundel Mills BWI Airport
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101 reviews from our community

Traveler rating
    48
    32
    12
    5
    4
See reviews for
26
24
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31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Residence Inn Arundel Mills BWI Airport
See the most recent reviews
Washington DC, District of Columbia
2 reviews
5 of 5 stars Reviewed January 3, 2015

Me and my boyfriend work in the area. Our work is extremely demanding along with long hours. We both live outside the county and sometimes its very hard to get home because we are so tired. The Residence Inn by Marriott is simply marvelous! We love the rooms the breakfast the staff and the unmatchable customer service in all departments... More 

Was this review helpful? Yes
Shaune J, General Manager at Residence Inn Arundel Mills BWI Airport, responded to this review

Thank you for your review S B, I have gone ahead and shared your comments with both Carol and Adrian. They were both very excited to be recognized for providing excellent guest service. We look forward to having you again in the future. Many thanks, Shaune Johnson More 

Brooklyn, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 21, 2014

I have stayed at this hotel at least 7 times in the past 2 years. I always feel welcomed, rooms are always clean, service is great as well as the food. Everything that I love to do is here. The shopping Mall is directly across the street with lots of stores and outlet stores. Maryland Live Casino and any kind... More 

Was this review helpful? Yes 1
Shaune J, General Manager at Residence Inn Arundel Mills BWI Airport, responded to this review

Thank you for your review SJ8312, I'm glad you enjoy staying at the Residence Inn Arundel Mills. The location and restaurants as you've mentioned is part of what makes this hotel so special. We look forward to having you in the new year. Many thanks, Shaune Johnson More 

Lagos, Nigeria
Senior Contributor
38 reviews 38 reviews
19 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 20, 2014

Stayed here after checking out early from an Embassy Suites at Inner Harbor, Baltimore. It was a refreshing change! A 5 minute walk to the Arundel Mills Outlet Mall. Had a hob, Full size fridge, dishwasher, crockery and the wash cloths were replenished daily! They have a grocery shopping service which is fantastic, the staff were friendly and the breakfast... More 

Was this review helpful? Yes
Shaune J, General Manager at Residence Inn Arundel Mills BWI Airport, responded to this review

Thank you for your review Feyisola T, I'm glad you enjoyed your stay and everything that makes the Residence Inn Arundel Mills special. Many thanks, Shaune Johnson More 

Hollidaysburg, Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 4, 2014

I originally was booked at another hotel, but they over booked so they booked us a two bed suite . It was great, the staff was so helpful in every way, the rooms were large and very clean. I will be booking at the Residence Inn every time I'm in Hanover

Was this review helpful? Yes
Shaune J, General Manager at Residence Inn Arundel Mills BWI Airport, responded to this review

Thank you for your review, I'm glad the mixup worked in our favor. We look forward to having you stay with us in future visits to the area. Many thanks, Shaune Johnson More 

Pennsylvania
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed December 1, 2014

We had stayed at other Residence Inn before, but had never being assigned a handicap room (207). The cleanliness of the room was disappointing: urine stain on the toilet seat, black smudge on the toilet tank, what seems like a big snot on the TV screen and a dirty sofa and the carpet around it dirty as well. The first... More 

Was this review helpful? Yes
Shaune J, General Manager at Residence Inn Arundel Mills BWI Airport, responded to this review

Thank you for your feedback, I'm terribly sorry that your past stay was less than perfect. I will follow up with the housekeeping team to make sure future guests don't have similar issues. I'm glad we were able to recover your items, hopefully your experience won't detour you from future visits. Many thanks, Shaune Johnson More 

St. George, Utah
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 29, 2014

Marriott's Residence Inns have been a long-time favorite for me -- they are always spanking clean, roomy, in convenient locales, and comfortable. This property was no exception and is extremely convenient for return of rental cars to the Baltimore-Washington International Airport rental car return - that alone will probably prompt me to stay here again. However, the property is showing... More 

Was this review helpful? Yes
Shaune J, General Manager at Residence Inn Arundel Mills BWI Airport, responded to this review

Thank you for your review, I'm glad the Residence Inn Arundel Mills is one of your favorites. We look forward to having you stay again in the near future. Many thanks, Shaune Johnson More 

1 review
5 of 5 stars Reviewed October 30, 2014

It was an awesome experience and very pleaseant stay in Residence Inn, The staff was great - At the reception it was warm welcome by Maria and the procedure was simple. Veru calm place to get relaxed after a tiresome day and shuttle service available 24 hrs which is wonderful.

Was this review helpful? Yes
Shaune J, General Manager at Residence Inn Arundel Mills BWI Airport, responded to this review

Thank you for your review! I will share your comments with Maria and our team here at the Residence Inn Arundel Mills. We look forward to having you again in the future. Many thanks, Shaune Johnson More 

Contributor
15 reviews 15 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 29, 2014

Yet again another very pleasant and nice stay here. The only thing I missed this time was a bubble pool to use. The pool area was of season so it would be nice if the hotel had a nice bubbel pool under a roof out door for guest to enjoy and relax during stay. Otherwise our stay was as nice... More 

Was this review helpful? Yes
Shaune J, General Manager at Residence Inn Arundel Mills BWI Airport, responded to this review

Thank you for your review! I'm glad you enjoyed our amenities while staying with us, please come back after Memorial Day to enjoy our beautiful pool. Many thanks, Shaune Johnson More 

Farmville
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 20, 2014

I planned a weekend getaway for my husband and I, we are a middle age couple and need some time for ourselves. I always plan the trips for us seeing that our comfort needs are met. We live in Pa and were going to a wedding Friday evening and did not want to drive home, so I thought lets plan... More 

Was this review helpful? Yes 1
Shaune J, General Manager at Residence Inn Arundel Mills BWI Airport, responded to this review

Thank you for your review, I'm glad we were able to meet and exceed your expectations at the Residence Inn Arundel Mills. When you're in need of another weekend getaway, please don't look further than us. We would love to have you back. Many thanks, Shaune Johnson More 

1 review
5 of 5 stars Reviewed September 19, 2014

I stayed there for 2 months due to school in the local area. I enjoyed everything about the hotel. The Residence is in an awesome location, right next to everything; mall, movies, and casino. They had a great staff, Maria Razuri an amazing lady, were always very helpful and had excellent customer service. I loved the breakfast and dinners....plus wine... More 

Was this review helpful? Yes
Shaune J, General Manager at Residence Inn Arundel Mills BWI Airport, responded to this review

Thank you for your review Arian N, I'm glad you enjoyed yourself while staying at the Residence Inn Arundel mills for an extended stay. We're the perfect hotel in that area for long term stays, as well as, short reservations. I will share your awesome comments with Maria. Many thanks, Shaune Johnson More 

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