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Residence Inn Arundel Mills BWI Airport

3.0 of 5 7035 Arundel Mills Circle, Hanover, MD 21076
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Certificate of Excellence 2014
Residence Inn Arundel Mills BWI Airport
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85 reviews from our community

Traveler rating
    41
    27
    9
    4
    4
See reviews for
24
20
5
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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    (12)
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    (29)
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    (22)
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Connecticut
1 review
4 of 5 stars Reviewed 3 weeks ago

Although not top of the line, this was a nice hotel at which to stay. My VERY clean, spacious suite more than met my needs. I only stayed 2 nights, but the kitchen was fully equipped with everything you would need for a longer stay. However, the decorating throughout the hotel was gaudy and looked cheap. The color palette was... More 

Was this review helpful? Yes
Shaune J, General Manager at Residence Inn Arundel Mills BWI Airport, responded to this review

Hi delores 226, Thank you for your review! I'm glad you enjoyed your suite, every guest enjoys an upgrade. I'm sorry you didn't agree with our interior designer. Thanks for overlooking their taste, and writing a positive review. Many thanks, Shaune Johnson More 

holland
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed January 18, 2015

Located an easy walking distance to Arundel Mills Mall, Bass World, casino & multiple dining options. Also a short distance from BWI and Baltimore. Having lodged at this Residence Inn multiple times since it first opened, its time for a make-over. Most disappointing was the Manager's Reception, pretty lame and the breakfast offerings scant. Residence Inn by Marioot is my... More 

Was this review helpful? Yes
Shaune J, General Manager at Residence Inn Arundel Mills BWI Airport, responded to this review

Thank you for your review Magickayak, I'm terribly sorry you did not enjoy our evening social. As a brand, Residence Inn is making changes to the evening social. Stayed tuned as many exciting changes are on the way. Many thanks, Shaune Johnson More 

Kaiserslautern, Germany
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed January 10, 2015

Beautiful room, exceptionally clean and up to date. Amazing breakfast included, clean tables and dining area. Allowed our two dogs to stay with us and had a pet friendly notice to put on our door so staff wouldn't open door and let them out. Super helpful and friendly staff. Would recommend this hotel again.

Was this review helpful? Yes
Shaune J, General Manager at Residence Inn Arundel Mills BWI Airport, responded to this review

Thank you for your review, I'm glad you enjoyed your stay at the Residence Inn Arundel Mills. You named all of the amenities that make this hotel a favorite of mine as well. We look forward to seeing you again in the future. Many thanks, Shaune Johnson More 

2 reviews
5 of 5 stars Reviewed January 7, 2015

My husband and I booked a two bedroom queen suite here for a small get together with some friends and it was great! The decor was simple yet stylish. The bed was very comfortable! The living room space and kitchen space was ample and the kitchen had generous counter space. We loved the fact that they offered a stove in... More 

Was this review helpful? Yes
Shaune J, General Manager at Residence Inn Arundel Mills BWI Airport, responded to this review

Thank you for your review Jamie S, I'm glad that our 2 bedroom suite worked for you and your husband. The Residence Inn Arundel Mills has the largest suites in the area and we are proud to meet and exceed all of your guest expectations. Looking forward to having you again in the future. Many thanks, Shaune Johnson More 

Washington DC, District of Columbia
2 reviews
5 of 5 stars Reviewed January 3, 2015

Me and my boyfriend work in the area. Our work is extremely demanding along with long hours. We both live outside the county and sometimes its very hard to get home because we are so tired. The Residence Inn by Marriott is simply marvelous! We love the rooms the breakfast the staff and the unmatchable customer service in all departments... More 

Was this review helpful? Yes
Shaune J, General Manager at Residence Inn Arundel Mills BWI Airport, responded to this review

Thank you for your review S B, I have gone ahead and shared your comments with both Carol and Adrian. They were both very excited to be recognized for providing excellent guest service. We look forward to having you again in the future. Many thanks, Shaune Johnson More 

Brooklyn, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 21, 2014

I have stayed at this hotel at least 7 times in the past 2 years. I always feel welcomed, rooms are always clean, service is great as well as the food. Everything that I love to do is here. The shopping Mall is directly across the street with lots of stores and outlet stores. Maryland Live Casino and any kind... More 

Was this review helpful? Yes 1
Shaune J, General Manager at Residence Inn Arundel Mills BWI Airport, responded to this review

Thank you for your review SJ8312, I'm glad you enjoy staying at the Residence Inn Arundel Mills. The location and restaurants as you've mentioned is part of what makes this hotel so special. We look forward to having you in the new year. Many thanks, Shaune Johnson More 

Lagos, Nigeria
Senior Contributor
38 reviews 38 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 20, 2014

Stayed here after checking out early from an Embassy Suites at Inner Harbor, Baltimore. It was a refreshing change! A 5 minute walk to the Arundel Mills Outlet Mall. Had a hob, Full size fridge, dishwasher, crockery and the wash cloths were replenished daily! They have a grocery shopping service which is fantastic, the staff were friendly and the breakfast... More 

Was this review helpful? Yes
Shaune J, General Manager at Residence Inn Arundel Mills BWI Airport, responded to this review

Thank you for your review Feyisola T, I'm glad you enjoyed your stay and everything that makes the Residence Inn Arundel Mills special. Many thanks, Shaune Johnson More 

Hollidaysburg, Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 4, 2014

I originally was booked at another hotel, but they over booked so they booked us a two bed suite . It was great, the staff was so helpful in every way, the rooms were large and very clean. I will be booking at the Residence Inn every time I'm in Hanover

Was this review helpful? Yes
Shaune J, General Manager at Residence Inn Arundel Mills BWI Airport, responded to this review

Thank you for your review, I'm glad the mixup worked in our favor. We look forward to having you stay with us in future visits to the area. Many thanks, Shaune Johnson More 

Pennsylvania
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed December 1, 2014

We had stayed at other Residence Inn before, but had never being assigned a handicap room (207). The cleanliness of the room was disappointing: urine stain on the toilet seat, black smudge on the toilet tank, what seems like a big snot on the TV screen and a dirty sofa and the carpet around it dirty as well. The first... More 

Was this review helpful? Yes
Shaune J, General Manager at Residence Inn Arundel Mills BWI Airport, responded to this review

Thank you for your feedback, I'm terribly sorry that your past stay was less than perfect. I will follow up with the housekeeping team to make sure future guests don't have similar issues. I'm glad we were able to recover your items, hopefully your experience won't detour you from future visits. Many thanks, Shaune Johnson More 

St. George, Utah
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 29, 2014

Marriott's Residence Inns have been a long-time favorite for me -- they are always spanking clean, roomy, in convenient locales, and comfortable. This property was no exception and is extremely convenient for return of rental cars to the Baltimore-Washington International Airport rental car return - that alone will probably prompt me to stay here again. However, the property is showing... More 

Was this review helpful? Yes
Shaune J, General Manager at Residence Inn Arundel Mills BWI Airport, responded to this review

Thank you for your review, I'm glad the Residence Inn Arundel Mills is one of your favorites. We look forward to having you stay again in the near future. Many thanks, Shaune Johnson More 

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Additional Information about Residence Inn Arundel Mills BWI Airport

Address: 7035 Arundel Mills Circle, Hanover, MD 21076
Location: United States > Maryland > Hanover
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Arundel Mills BWI Airport 3*
Number of rooms: 80
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Also Known As:
Residence Inn Arundel Mills Bwi Airport Hotel Hanover
Residence Inn Hanover
Hanover Residence Inn

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