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Residence Inn Arundel Mills BWI Airport

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7035 Arundel Mills Circle, Hanover, MD 21076
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Residence Inn Arundel Mills BWI Airport
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Residence Inn Arundel Mills BWI Airport
Residence Inn Arundel Mills BWI Airport
Residence Inn Arundel Mills BWI Airport
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93 reviews from our community

Traveler rating
    46
    29
    10
    4
    4
See reviews for
25
21
7
27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston, Texas
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I have stayed 3-4 times a year for the last several years and will continue to return. The staff is unfailingly polite, helpful and friendly - even with midnight arrivals! Rooms are always clean, comfortable and quiet. Excellent location to airport, Baltimore and DC.

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Philadelphia, Pennsylvania
Top Contributor
55 reviews 55 reviews
51 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My wife and I stayed here on a Friday night using a free night as a quick overnight getaway. The hotel is easy to get to and right off the highway. The location is great as there are a ton of places to eat within walking distance or a simple 1-2 minute drive away. Not to mention the large mall,... More 

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Shaune J, General Manager at Residence Inn Arundel Mills BWI Airport, responded to this review

Hello, Thank you for taking the time to review your stay with us! I'm so happy you enjoyed your room, breakfast, and the location. Your feedback is much appreciated and we look forward to your next getaway weekend with us! Thank you, More 

Houston, Texas
Top Contributor
85 reviews 85 reviews
43 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed March 26, 2015

I stayed here 1 night recently and loved it! The room was very nice and clean and typical Residence Inn with lots of space.The front desk staff were very friendly. An added plus to this property is the mall about 1 mile from the front door (maybe less?) complete with a casino! I really enjoyed it here!

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Shaune J, General Manager at Residence Inn Arundel Mills BWI Airport, responded to this review

Hi there, Thank you for your review!! I'm happy to hear you found your room to be clean and spacious, and the staff to be friendly. I'm also glad you were able to advantage to the loaction, with the mall in walking distance. I will let the entire team know that you enjoyed your time with us, and hope to... More 

Augusta, Georgia
1 review
5 of 5 stars Reviewed March 25, 2015 via mobile

I must say, this is an amazing property. And the service! They make sure to address all needs of the guest and I would be remissed if I didn't thank Linwood, Maria, Adrian and Carol for all their help. Thank you and hope to see you soon!

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Shaune J, General Manager at Residence Inn Arundel Mills BWI Airport, responded to this review

Hello, Thank you so much for taking the time to review your stay. I'm so glad to hear you had a great experince with the hotel and the staff. I will make sure to pass on the kind words to all the staff mentioned. We look forward to your next visit. Thank you, More 

Peoria, Arizona
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 20, 2015

I always try to book at Residence Inn for my business travel. I had booked my travel through Omega travel per policy. After arriving in DC and arriving at the first Marriott was disappointed that the hotel had overbooked and my reservation at Residence Inn Capitol in Washington DC had no rooms available and placed me at the Residence Inn... More 

Was this review helpful? Yes 1
Shaune J, General Manager at Residence Inn Arundel Mills BWI Airport, responded to this review

Hi there, Thank you for you review and your feedback! I'm so glad to hear you enjoyed your stay with us! I will make sure to let Maria know how great she handled your situation and how thankful you are for it. I hope to see you again the next time you are in town. Thank you, More 

Hanover, Maryland
1 review
5 of 5 stars Reviewed March 19, 2015

My family and I stayed here because the pipes burst in our home. It was very clean and well kept. The staff was very friendly, accommodating and helpful. The shuttle bus service was pretty good. I would definitely recommend this hotel. Kudos to the exceptional staff: Melanie, Brandon, Jaime, Linwood, Reynoldo, Maria, Shyanne, Shaune and Carol.

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Shaune J, General Manager at Residence Inn Arundel Mills BWI Airport, responded to this review

Hello, Thank you so much for taking the time to review your stay with us. We are all happy to hear you enjoyed the visit although it was very unexpected. I hope all is well with the house, if you ever need us again we'll be here. I'll make sure to pass on the kind words to the staff, I... More 

Hanover, Maryland
1 review
5 of 5 stars Reviewed March 12, 2015

I stayed 67 nights at this hotel and was VERY impressed with the professional, friendly and helpful staff, the clean facilities, and their flexibility to meet my individual needs. It was my home away from home. Access to a cheap laundry room, a well-equipped gym, and complimentary breakfast and dinner made my life simple and convenient allowing me to spend... More 

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Shaune J, General Manager at Residence Inn Arundel Mills BWI Airport, responded to this review

Hi Ms. Irish, Thank you for your warm review! The staff loved having you and were all sad to see you go. They were very appreciative of the gifts you left for them on your way out. Please don't hesitate to contact me if I can be of further assistance to you in the future. Best wishes to you and... More 

Baltimore
2 reviews
3 of 5 stars Reviewed March 5, 2015 via mobile

I decided to get a room for the night after enjoying myself at the casino. After arriving at the hotel via shuttle bus, I checked in with no issues. The front desk representative was very helpful and friendly. The room, on the other hand, had a musky smell upon entering. I didn't complain about because it was late and I... More 

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Shaune J, General Manager at Residence Inn Arundel Mills BWI Airport, responded to this review

Thank you for your review Stacy B, I'd like to apologize that your room had an odor as that is not common here at the Residence Inn Arundel Mills. I will follow up with my housekeeping team and share your comments so another guest doesn't have a similar experience. I'm glad you enjoyed the rest of your stay. Many thanks,... More 

Connecticut
1 review
4 of 5 stars Reviewed February 11, 2015

Although not top of the line, this was a nice hotel at which to stay. My VERY clean, spacious suite more than met my needs. I only stayed 2 nights, but the kitchen was fully equipped with everything you would need for a longer stay. However, the decorating throughout the hotel was gaudy and looked cheap. The color palette was... More 

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Shaune J, General Manager at Residence Inn Arundel Mills BWI Airport, responded to this review

Hi delores 226, Thank you for your review! I'm glad you enjoyed your suite, every guest enjoys an upgrade. I'm sorry you didn't agree with our interior designer. Thanks for overlooking their taste, and writing a positive review. Many thanks, Shaune Johnson More 

Williamsburg, Virginia
Top Contributor
55 reviews 55 reviews
12 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed January 18, 2015

Located an easy walking distance to Arundel Mills Mall, Bass World, casino & multiple dining options. Also a short distance from BWI and Baltimore. Having lodged at this Residence Inn multiple times since it first opened, its time for a make-over. Most disappointing was the Manager's Reception, pretty lame and the breakfast offerings scant. Residence Inn by Marioot is my... More 

Was this review helpful? Yes 1
Shaune J, General Manager at Residence Inn Arundel Mills BWI Airport, responded to this review

Thank you for your review Magickayak, I'm terribly sorry you did not enjoy our evening social. As a brand, Residence Inn is making changes to the evening social. Stayed tuned as many exciting changes are on the way. Many thanks, Shaune Johnson More 

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