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Residence Inn Arundel Mills BWI Airport

#10 of 14 Hotels in Hanover
Certificate of Excellence
3.0 of 5
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7035 Arundel Mills Circle, Hanover, MD 21076
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1 room 1 adult
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Residence Inn Arundel Mills BWI Airport
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126 Reviews from our TripAdvisor Community

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Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I would love to tell you about my 8 days that I stayed here but it will be very long... I will tell you that I didn't want to stay here because I had dreams to stay at another hotel.... And Yes, one that was a bigger and fancier but I can tell you I AM GLAD THAT I DID... More 

Helpful?
Thank Ladi_Jai
KarenK-DOS, Director of Sales at Residence Inn Arundel Mills BWI Airport, responded to this review

Greetings Ladi Jai, Wow - thank you so much for your compliments and high praise not only of the Residence Inn Arundel Mills BWI Airport but the heart of our hotel as well - our team! We are so pleased that you recognized Maria, Adrian, Naomi, Linwood and Miguel. We can't imagine receiving a higher compliment than that of you... More 

Atlanta, Georgia
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 31, 2015

We had a view of the beautiful casino lights from our window! We were across the street from Arundel Mills Mall and only a few steps away from the airport. Genius location, great price & lovely staff. Rooms are decorated tastefully as well. Looking forward t coming back. :-)

Helpful?
Thank Nora R
KarenK-DOS, Director of Sales at Residence Inn Arundel Mills BWI Airport, responded to this review

Hi Nora, Thank you so much for taking the time to share your recent stay experience at the Residence Inn - Arundel Mills BWI Airport on TripAdvisor. We are so pleased to have received a perfect ranking from you and we look forward to earning that perfection on your return visit. You discovered what a lot of our guests have... More 

New York City, New York
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed December 9, 2015

i have to say with the execption of the one In Exton Pa. I enjoyed my stay. I had a two bedroom suite with a full kitchen. The staff was friendly and helpful. During Thanksgiving morning, they extended the breakfast hours. The hotel has modern decor which really helps the mood.

Helpful?
Thank MikeJ992
RIArundelMills, General Manager at Residence Inn Arundel Mills BWI Airport, responded to this review

Hi there, Thank you for reviewing your Holiday visit with us! I'm so happy you enjoyed the time you spent and found the team members to be friendly and helpful, I will make sure to pass on the kind words. I hope you are able to visit us the next time you are in the area. Thank you, Karen I. More 

Hanover, Maryland
1 review
2 of 5 stars Reviewed December 7, 2015

In general we LOVE Marriott. We have been staying here for about a month now while our home is being fixed. This is the first hotel we have stayed at where you can hear everything as the walls and and floors are very thin. So it's recommended you get the highest floor so you don't hear folks walking above you.... More 

Helpful?
Thank unhappywithmarriott
RIArundelMills, General Manager at Residence Inn Arundel Mills BWI Airport, responded to this review

Hello, Thank you for taking the time to review your stay with us. I’m very sorry to hear of the issues you experienced during your visit. Clearly, this is not okay, nor acceptable. I completely understand your frustration and will look into the noise and smoking issues. We are a smoke-free hotel and take it seriously. We’ll do our best... More 

The Hague, The Netherlands
Level Contributor
303 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 stars Reviewed November 8, 2015

I've been in this place before and it is very convenient visiting the BWI airport area for business. The room are nice and clean. Convenient as it should be for a night over. And also just across the Arundell Mill shopping Mall. Happy hour every night and complementary breadfast (including fruit, eggs, bacon, etc)

Helpful?
Thank Hans750
RIArundelMills, General Manager at Residence Inn Arundel Mills BWI Airport, responded to this review

Hi there, Thank you so much for taking the time to review your time with us! I truly appreciate the kind words and for your choosing us when you are in the area. See you next time! Thank you, Karen I. More 

North Aurora, Illinois
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 21, 2015

The hotel was very clean. The staff were extremely friendly and helpful. We did have some issues with the shuttle bus from the airport when we arrived and from the train station the following day. We had to take taxis from both locations but the hotel did reimburse us the cost of the rides. The daily breakfast was very good.... More 

Helpful?
Thank debsost
RIArundelMills, General Manager at Residence Inn Arundel Mills BWI Airport, responded to this review

Hi there, Thank you for staying with us! I'm so glad you enjoyed your visit. Thanks for the great comment on our cleanliness and friendly staff! I will pass on the kind words to the team; I know they will really appreciate it. I'm sorry for the issues you had with complimentary shuttle service but am glad we were able... More 

Philly
Level Contributor
34 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed October 20, 2015

This is a typical Residence Inn, meaning you get a full kitchen, separate living and sleeping quarters, and free breakfast in the morning - all very good. The staff was extremely accommodating to all requests (e.g. early check-in, additional kitchen utensils). Breakfast was well-done ( e.g. food levels were refreshed, tables were quickly cleaned). On the downside, the furniture, fixtures,... More 

Helpful?
Thank PhillyArtie
RIArundelMills, General Manager at Residence Inn Arundel Mills BWI Airport, responded to this review

Hello, Thank you for taking the time to review your stay with us. I appreciate the detail in your review and am happy to hear you enjoyed our complimentary breakfast and the staff was accommodating. In regards to your comments about our condition, I will let you know that we are scheduled to renovate all of the suites at the... More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 14, 2015 via mobile

Pros: Friendly, engaging staff. Clean, spacious room with a full kitchen. Hot breakfast is included in the price. Cons: To nitpick, a room divider between the "living" area and the bed would be a plus. Obviously, Marriott is catering to longer term stays; but, this hotel works fine for one nighters. Would recommend.

Helpful?
Thank Tom R
RIArundelMills, General Manager at Residence Inn Arundel Mills BWI Airport, responded to this review

Hi there, Thank you for staying with us!! I appreciate your review of your one night stay. I'm glad you enjoyed your experience. So you are aware, we do have one-bedroom suites that have a dividing wall so the bed is separate from the living area. I believe you were in our studio suite that has a more open concept.... More 

Yorba Linda, California
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 18, 2015 via mobile

This hotel is very clean and is appropriately priced. Very friendly staff. Location is perfect, right across a big parking lot from a great outlet mall and Bass pro shop. Great way to use up extra time if you've got it. Many dining choices very near by. Quick ride down to DC or into Baltimore without the city prices.

Helpful?
Thank SoCalDawn
RIArundelMills, General Manager at Residence Inn Arundel Mills BWI Airport, responded to this review

Hi there, Thank you for reviewing your stay with us! I appreciate the great comments about our cleanliness and staff service, I'll pass on the compliments to the team. I'm happy to hear you were able to take advantage of the mall and area restaurants. We look forward to being here for you the next time you are in the... More 

Pittsburgh, Pennsylvania
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed September 5, 2015

Returning from a shore vacation and wanted to explore the Arundel Mills Mall and the Maryland Live Casino. Decided to stay here overnight. This is an extended stay hotel in the Mariott chain. Found it to be clean, comfortable and quiet.The staff was very friendly and accommodating. We liked it so well we decided to stay a second night. The... More 

Helpful?
Thank Brooklynduke
RIArundelMills, General Manager at Residence Inn Arundel Mills BWI Airport, responded to this review

Hello, Thank you so much for your review!! I'm happy you were able to stay with us on your way home from the shore. That is a great idea for a little extra fun at the end of a vacation! I will let the team know you enjoyed your time with us and all the services we deliver. I truly... More 

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