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Hampton Inn and Suites Arundel Mills / Baltimore

Certificate of Excellence
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7027 Arundel Mills Circle, Hanover, MD 21076
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Hampton Inn and Suites Arundel Mills / Baltimore
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Hampton Inn and Suites Arundel Mills / Baltimore
Hampton Inn and Suites Arundel Mills / Baltimore
Hampton Inn and Suites Arundel Mills / Baltimore
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290 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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  • Any
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  • All months
    (290)
  • Mar-May only
    (76)
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    (67)
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Bedford, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

Food, hotel cleanliness, 95% of staff are wonderful. Shades broke in our room, but were fixed. Front Desk offered to comp one of four nights we were staying. We inquired with different staff next day and were met with much criticism. Don't offer to do something if you don't have any intention of following through with it.

Review collected in partnership with Hampton

Was this review helpful? Yes
Hanover, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Lobby was beautiful. Rooms were nice and neat. Breakfast was convenient. This hotel is right next to the Arundel Mall and Maryland Live! Casino. I would definitely stay here again if I ever return to the area.

Review collected in partnership with Hampton

Was this review helpful? Yes
Chris B, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Thank you for taking the time to provide your feedback on your recent stay with us. It is always our goal to exceed our guests expectations, and I am pleased to see this was the case with your recent visit. We would love to host your next stay while visiting the Arundel Mills area, Thanks so much for staying with... More 

Myrtle Beach, South Carolina
Level Contributor
59 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were in the hotel for 5 nights and really enjoyed our stay. The hotel was clean, the workout room large and well equipped, breakfast was good though it got very busy on the weekends, and the staff friendly. We selected this hotel for it's central location to all of the activities we had planned and it worked out well.... More 

Was this review helpful? Yes
Chris B, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Thank you for taking the time to provide your feedback on your recent stay with us. It is always our goal to exceed our guests expectations, and I am pleased to see this was the case with your recent visit. We would love to host your next stay while visiting the Arundel Mills area, Thanks so much for staying with... More 

Arlington, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I came here for business, but was quite satisfied with the hotel. The room was quiet and clean. The gym was a good space and the equipment is in great repair. There isn't a scale, but that isn't a large detractor.

Review collected in partnership with Hampton

Was this review helpful? Yes
Chris B, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Thank you for taking the time to provide your feedback on your recent stay with us. It is always our goal to exceed our guests expectations, and I am pleased to see this was the case with your recent visit. I wanted to apologize for the absence of a scale in our fitness center. I will see to it, that... More 

St. Petersburg, Florida
Level Contributor
86 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The only thing holding me back from giving this property 5 stars is the shower. The water pressure was very low and the shower head was leaky with rogue sprays. Sounds simple but when I stay at a hotel I like shower pressure and a shower head that works correctly. The hotel room was well appointed, the staff was super... More 

Was this review helpful? Yes
Chris B, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Thank you for taking the time to provide your feedback on your recent stay with us. It is always our goal to exceed our guests expectations, and I am pleased to see this was the case with your recent visit. I am very sorry about the water pressure issue. I will have our maintenance team take care of that for... More 

Columbia, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The management staff is excellent and make every effort to ensure your stay was perfect! I left a personal item in my room, and it was located and forwarded to me within a day. I was surprisingly happy and amazed with their efficiency.

Review collected in partnership with Hampton

Was this review helpful? Yes
Chris B, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Thank you for taking the time to provide your feedback on your recent stay with us. It is always our goal to exceed our guests expectations, and I am pleased to see this was the case with your recent visit. We would love to host your next stay while visiting the Arundel Mills area, Thanks so much for staying with... More 

Baltimore, Maryland
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Booked this room for the location and was presently surprised at the accommodations. The room was clean, comfortable and large. The bathroom was also clean and well stocked with towels (which almost NEVER happens at hotels). I can't say enough about the breakfast, one of the best I've ever had with a hotel stay...and it was complimentary! I will definitely... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Chris B, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Thank you for taking the time to provide your feedback on your recent stay with us. It is always our goal to exceed our guests expectations, and I am pleased to see this was the case with your recent visit. We would love to host your next stay while visiting the Arundel Mills area, Thanks so much for staying with... More 

Asheville, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

This hotel is convenient to the Arundel Mills area. You can easily walk across the parking lot to a nice mall, several decent restaurants, and Bass Pro Shops. There is a casino within 1/2 mile and the hotel shuttle bus will pick up and deliver. The hotel is in need of a little TLC and reno work, but overall is... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Chris B, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Thank you for taking the time to provide your feedback on your recent stay with us. It is always our goal to exceed our guests expectations, and I am pleased to see this was the case with your recent visit. We would love to host your next stay while visiting the Arundel Mills area, Thanks so much for staying with... More 

knoxville, United States
1 review
4 of 5 stars Reviewed May 27, 2015

The hotel was very close to the Casino and Shopping. Overall, it was a really nice hotel. The complimentary breakfast was much nicer than other Hampton Hotels I've stayed at. The only issue was the bathroom..sink kept stopping up and the toilet leaked just enough to be annoying. For the most part I really liked this hotel.

Review collected in partnership with Hampton

Was this review helpful? Yes
Chris B, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Thank you for taking the time to provide your feedback on your recent stay with us. It is always our goal to exceed our guests expectations. I wanted to personally apologize for your less than perfect stay with us. We will work hard to get the issues resolved and we would love to host your next stay while visiting the... More 

Wilmington, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 19, 2015

This hotel is great for business travel as well as leisure. You can walk to Arundel Mills for shopping or take advantage of the complimentary shuttle. The staff was friendly and very helpful. My suite was roomy with all the amenities.

Review collected in partnership with Hampton

Was this review helpful? Yes
Chris B, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Thank you for taking the time to provide your feedback on your recent stay with us. It is always our goal to exceed our guests expectations, and I am pleased to see this was the case with your recent visit. We would love to host your next stay while visiting the Arundel Mills area, Thanks so much for staying with... More 

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