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All 13 Hanover hotels

Hampton Inn and Suites Arundel Mills / Baltimore

2.5 of 5 Hotel   |   7027 Arundel Mills Circle, Hanover, MD 21076
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88%
Ranked #2 of 13 hotels in Hanover
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 5 days ago
Masami N tokyo, Japan
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170 people have reviewed this hotel

Traveler rating
    96
    55
    12
    6
    1
See reviews for
55
47
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39
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Spanish first
  • Swedish first
  • Any
English first
tokyo, Japan
1 review
4 of 5 stars Reviewed 5 days ago NEW

Good for business travel. For example,Hi-speedwifi, confortable business center, Many power plug for laptop computer. If laundry machine for self service was exist. I might be satisfied 100%. Thank you!

Review collected in partnership with Hampton

Was this review helpful? Yes
Melissa B, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Thank you so much for sharing your feedback during your recent stay with us. It is always our goal to ensure our guests are satisfied, and I am pleased to see this was the case. We look forward to welcoming you back to the hotel when your travels bring you back to Hanover. Take Care! More

Los Angeles, United States
1 review
5 of 5 stars Reviewed 1 week ago

This is an excellent and fun choice near the airport. Delightfully decorated and helpful, top quality service. Hampton Inns are my Hilton product of choice. I am never dissapointed. Airport is very close by. The mall across the highway from this facility has nice stores and a casino. I would stay there again.

Review collected in partnership with Hampton

Was this review helpful? Yes
Melissa B, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Thank you so much for taking the time to provide your feedback on your recent stay with us. I was delighted to see that the hotel met your expectations, and you enjoyed you stay. We look forward to welcoming you back when your travels bring you to Hanover! More

Milledgeville, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Hampton Inn was a very pleasant stay and great location. The mall is just walking distance and the casino is just down the street. Breakfast was great especially on my last day. My family really enjoyed the stay. The bathroom is very spacious which is a plus for my wife who needs plenty of room. This is the third Hampton... More

Review collected in partnership with Hampton

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Laura L, Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Thank you so much for taking the time to review our hotel-We very much appreciate the feedback we get from our guests. We strive to provide a stay that not only meets but exceeds expectations. I was very happy to see you were pleased with your stay! Thank you for choosing Hampton Inn and Suites for your travels to the... More

Union, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Clean, comfortable room with a relaxing king size bed. My room had a kitchen are with sink, mini fridge and microwave that was very useful. I LOVE the continental breakfast at Hampton Inns. It's always more than the bland dried bagel and cereal...wonderful tasty HOT items (bacon, sausage, eggs, omelets and waffles during my weekend stay) plus 5 different kinds... More

Review collected in partnership with Hampton

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Melissa B, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Thank you so much for sharing your feedback on your recent stay with us. I was happy to see that you enjoyed every aspect of your stay with us. We take great pride in our hotel and the service our staff provides, and I am happy to see this was what you experienced. We can't wait to welcome you back... More

Virginia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 4 weeks ago credit card Amex Card Member Review

If you are going to the Casino this is a great place to stay.. they also offer a complimentary shuttle to the casino and we received a coupon for a $10 free slot play. Rooms were clean and the breakfast was wonderful.. as usual for Hampton Inns

Was this review helpful? Yes 1
Melissa B, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

We are so happy to hear you enjoyed your recent stay with us at the Hampton! We certainly appreciate you sharing your positive feedback with us, and will be sure to share this with our team in our morning huddle. We look forward to welcoming you back to the Hampton when your travels bring you back to Hanover! More

fredericksburg, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

The person at the front desk at night (we checked in on the 15th of March) was very rude. When we called for the shuttle to come back to the hotel she had major attitude. When we came in we thanked the counter young lady for sending the shuttle and she just glared at us. We stopped to make a... More

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Melissa B, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Thank you so much for taking the time to speak with me this morning regarding your recent stay with us. As I mentioned on the phone, I would like to thank you for bringing the issues you experienced to our attention as this is not in any way acceptable service provided by our team members. We pride ourselves on our... More

HANOVER ARUNDEL MILLS MD, United States
1 review
5 of 5 stars Reviewed March 17, 2014

As with most Hampton inns I have experienced I was quite satified with every aspect of this hotel. I believe it is brand new hotel, which always makes things seem fresher/cleaner.... It is convenient to the mall and casino with a decent free breakfast included.

Review collected in partnership with Hampton

Was this review helpful? Yes
Melissa B, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Thank you so much for taking the time to share your recent experience at our hotel. I was very pleased to see that you enjoyed your stay with us. It is always our goal to exceed our guests expectations, and it appears this is the case with your recent stay. We look forward to welcoming you back to the Hampton... More

Waldorf, Maryland
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed March 15, 2014

This is where we usually stay when we go to the casino "Maryland live" great location, great shopping. The hotel has new furniture which was really nice it's a dark cherry wood that's a nice appeal to the room. Nice bathroom cabinets. One thumbs down was they were working on the heat so it did get a little chilly. This... More

Was this review helpful? Yes
Melissa B, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Thank you for taking the time to provide your feedback on your recent stay with us. I was very pleased to see you enjoyed your stay with us. We take great pride in our hotel and staff, and it is always wonderful to hear when our guests experience the service we strive to provide. We look forward to welcoming you... More

Port Republic, United States
1 review
1 of 5 stars Reviewed March 4, 2014

someone in my group was sexually assaulted, the heat in my room did not work, I could not log onto the internet because the couldn't spell my name correctly even after I wrote it down for them and the floor I was on was very noise!! I would not ever go to this property again!!

Review collected in partnership with Hampton

Was this review helpful? Yes
Melissa B, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Thank you for taking the time to share some feedback regarding your most recent stay at our property. After reviewing your comments, I was deeply concerned. At the Hampton Inn & Suites Arundel Mills / BWI, we take the safety and security of our guests very seriously taking every possible step to ensure all areas within our control are closely... More

Melbourne, United States
2 reviews
3 of 5 stars Reviewed March 3, 2014

Really?! I have to write at least 200 words or else it won't be accepted? Really?! I have to write at least 200 words or else it won't be accepted? Really?! I have to write at least 200 words or else it won't be accepted? Really?! I have to write at least 200 words or else it won't be accepted?... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Melissa B, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Thank you for taking the time to provide your feedback on your recent stay. I can see in the scoring section where you rated us low on Sleep Quality and Rooms, and I would welcome any additional feeback you have regarding these items. It is always our goal to ensure your satisfaction, and it is obvious this was not the... More

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Additional Information about Hampton Inn and Suites Arundel Mills / Baltimore

Also Known As:
Hampton Inn And Suites Arundel Mills / Baltimore Hotel Hanover
Hampton Inn And Suites Arundel Mills / Baltimore Hotel
Hampton Inn Hanover
Hanover Hampton Inn
Address: 7027 Arundel Mills Circle, Hanover, MD 21076
Phone Number:
Location: United States > Maryland > Hanover
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Hanover
#2 Romantic Hotel in Hanover
#3 Business Hotel in Hanover
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn and Suites Arundel Mills / Baltimore 2.5*
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