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Hampton Inn and Suites Arundel Mills / Baltimore

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7027 Arundel Mills Circle, Hanover, MD 21076
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Hampton Inn and Suites Arundel Mills / Baltimore
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Hampton Inn and Suites Arundel Mills / Baltimore
Hampton Inn and Suites Arundel Mills / Baltimore
Hampton Inn and Suites Arundel Mills / Baltimore
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273 reviews from our community

Traveler rating
    153
    82
    26
    10
    2
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90
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53
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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pasadena, United States
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

This location was very clean and comfortable. Breakfast is always a plus at the Hampton Inn hotels but the food was very good. The staff is very friendly and accommodating willing to lend a hand if needed.

Review collected in partnership with Hampton

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1 review
5 of 5 stars Reviewed 1 week ago

The property is located steps away from Arundel Mills shopping and Live Casino. Free shuttle service and free breakfast is just one of the amenities. Indoor pool would be nice, but staff is very welcoming.

Review collected in partnership with Hampton

Was this review helpful? Yes
Chris B, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Thank you for taking the time to provide your feedback on your recent stay with us. It is always our goal to exceed our guests expectations, and I am pleased to see this was the case with your recent visit. We would love to host your next stay while visiting the Arundel Mills area, Thanks so much for staying with... More 

Baton Rouge, United States
2 reviews
4 of 5 stars Reviewed 2 weeks ago

pleaseant surroundings - Very handy to Arundel Mills Mall. Pleasant helpful staff. Excellent breakfast. Room a little crowded with furniture. Room was nice and comfortable and equipped with a refrigerator, counter with sink and a microwave. Water, fruit and cookies in lobby - a nice touch.

Review collected in partnership with Hampton

Was this review helpful? Yes
Chris B, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Thank you for taking the time to provide your feedback on your recent stay with us. It is always our goal to exceed our guests expectations, and I am pleased to see this was the case with your recent visit. We appreciate you staying with us and we anxiously await your next visit to our Hotel. Should you need anything... More 

St.Petersburg, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

staff was very welcoming for friends and guests arriving at different times. We had extra chairs delivered to our room within 5 minutes of requesting them. They handled several busloads of middle school kids without interfering with other guests. Very friendly and helpful staff.

Review collected in partnership with Hampton

Was this review helpful? Yes
Chris B, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Thank you for taking the time to provide your feedback on your recent stay with us. It is always our goal to exceed our guests expectations, and I am pleased to see this was the case with your recent visit. We try very hard to serve all of our guests in a timely manner and we appreciate your awareness of... More 

Bel Air, Maryland
Reviewer
5 reviews 5 reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here one night while attending a two-day board of directors meeting. Overall everything was handled very well. Check-in and check-out took mere seconds -- I think these folks hold the record for this across all my travels. The staff was helpful and worked to accommodate the needs of the group both individually and as a business meeting. My... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Chris B, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Thank you for taking the time to provide your feedback on your recent stay with us. It is always our goal to exceed our guests expectations, and I am pleased to see this was the case with your recent visit. I am excited to hear that our Front Desk team was able to assist you in a very efficient manner.... More 

Clifton Park, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Easy walk to the giant mall next door if you don't feel like driving or waiting for a shuttle.. Staff was friendly and helpful. My kids would have been happier if there was an indoor pool. Free shuttle was good, but required some patience.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Chris B, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Thank you for taking the time to provide your feedback on your recent stay with us. It is always our goal to exceed our guests expectations, and I am pleased to see this was the case with your recent visit. I am glad that you enjoyed the convenience of our location to the mall. I appreciate your understanding of the... More 

Woodlands TX
Contributor
15 reviews 15 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A very convenient location for a visit to Baltimore Area. Close to airport and access to all main Highways. Very close to airport but not noisy. Restaurants close by. Rental car return within 3 miles.

Was this review helpful? Yes
Chris B, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Thank you so much for sharing your recent experience with us! We always aim to exceed our guests expectations, and it appears this was the case with your recent stay. We look forward to welcoming you back to the Hampton Inn & Suites when your travels bring you back to Hanover. Thanks Again! More 

Upper Marlboro, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

We were given a room with handicapped access that we did not ask for. Taking a shower was terrible. The water went all over the bathroom floor when showering. We had to use to towels to clean up the mess all the water caused by not draining properly in the shower. Also, we could not close the drapes to block... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Chris B, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Thank you for taking the time to provide your feedback regarding your recent stay with us. It is always our goal to exceed our guests expectations, and I apologize this was not the case with your recent stay. I wanted to invite you to join our Hilton Honors Program where we can better select a room for you based upon... More 

Atlanta, Georgia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

It was an average hotel stay, I stayed there for a shopping trip at the mall. The staff wasn't very upbeat or informative unlike most Hamptons. The breakfast was so so, the room was okay nothing spectacular. If in the area there is a lot to do but don't expect any wows from the Hotel.

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Laura L, Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Thank you for taking the time to provide your feedback regarding your recent stay with us. Please accept my apologies for the lack of service you received, as this is not the type of service we pride ourselves on providing. We take all guests comments and feedback seriously, and use them as a training opportunity for our staff. It is... More 

Northport, NY
1 review
5 of 5 stars Reviewed 4 weeks ago

Hotel staff was helpful and accommodating. We had asked for a suite to sleep 6 girls and we all fit in one room comfortably! Shuttle is complimentary (including to and from the airport), but the drivers can be a little less than friendly.

Review collected in partnership with Hampton

Was this review helpful? Yes
Laura L, Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Thank you so much for taking the time to review our hotel-We very much appreciate the feedback we get from our guests. We strive to provide a stay that not only meets but exceeds expectations. I was very happy to see you were pleased with your stay! Thank you for choosing Hampton Inn and Suites for your travels to the... More 

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