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All 13 Hanover hotels

Hampton Inn and Suites Arundel Mills / Baltimore

2.5 of 5 Hotel   |   7027 Arundel Mills Circle, Hanover, MD 21076
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86%
Ranked #3 of 13 hotels in Hanover
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Dan B Allen, Texas
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203 people have reviewed this hotel

Traveler rating
    114
    61
    17
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    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Spanish first
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  • Any
English first
Allen, Texas
Contributor
15 reviews 15 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We booked a group of rooms for family and wedding guests at a nearby venue and stayed in August. The hotel staff was great and very accommodating of our group. The rooms were excellent, very clean and probably recently remodeled. The only negative was there was very little drawer space for clothes since we stayed for 3 days. The location... More

Was this review helpful? Yes
Marietta, Georgia
Top Contributor
117 reviews 117 reviews
9 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Check in was fine and the room was OK as well. We'd just turned out the lights and the door handle was rattled but no one was around when I checked the door. But, after we'd been asleep for an hour or so the Front Desk person called and woke us up to ask if there had been anything left... More

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Baltimore-Arundel Mills/BWI, United States
1 review
4 of 5 stars Reviewed 1 week ago

Room was clean. Beds were comfortable. Pillows were very good. Wifi worked. good assortment of choices for a free Continental breakfast. Service was good. Met or exceeded all expectations. Very convenient Maryland Live! Casino and Mall.

Review collected in partnership with Hampton

Was this review helpful? Yes
Melissa B, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

We are so pleased to see that your recent experience with us was enjoyable. It is always our goal to exceed our guests expectations, and it appears this was the case. Thank you for taking the time to provide us with your feedback. We look forward to welcoming you back to the Hampton Inn & Suites when your travels bring... More

Manassas, Virginia
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Everything about my stay at this hotel was amazing! From the location being right next to the mall and casino to the fresh and clean smell right when you walk in. I received Extraordinary service from the front desk and the shuttle service was beyond convenient. I will definitely be returning to the hotel when in the area again. Thanks... More

Was this review helpful? Yes
Melissa B, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Thank you so much for sharing your recent experience with us! I am pleased to see you had such a wonderful time. We strive to exceed our guests expectations, and it appears this was the case with your stay. We look forward to welcoming you back to the Hampton Inn & Suites when your travels bring you back to Hanover.... More

Richmond, Va
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Our first time staying at a Hampton Inn, arrived later than expected, no problem checking in, staff very helpful. Room accommodations, with the mini microwave and refrigerator,were outstanding. The free breakfast buffet each morning was exceptionally good. Just a quarter mile from the hotel is the Arundel Mills Mall, with its 200 hundred plus retail stores, and the Maryland Live... More

Was this review helpful? Yes
Melissa B, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Thank you so much for taking the time to share your feedback on your recent stay with us. I was pleased to see that you enjoyed your stay. It is always our goal to exceed our guests expectations, and it appears this was the case. We look forward to welcoming you back to the hotel when your travels bring you... More

Yorktown, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

wait for shuttle was very long going and coming. asked for late check out after gambling late only to have house keeping walk right in room more than once. Even after calling down to front desk they did it again!!

Review collected in partnership with Hampton

Was this review helpful? Yes
Melissa B, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Thank you for taking the time to provide your feedback regarding your recent stay with us. It is always our goal to exceed our guests’ expectations, and it is apparent this was not the case with your stay. Please accept my apologies on behalf of the hotel, for the lengthy wait you endured while utilizing our shuttle service. It is... More

Linden
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Clean, comfortable beds; nice pool; nice people. Derek was especially helpful. There were a few sticky spots on the carpet that appeared to be gum that was never cleaned, & housekeeping skipped our room one day, as well as failing to change the sheets when asked, but the sheets were promptly changed when we alerted housekeeping that it hadn't been... More

Was this review helpful? Yes
Melissa B, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Thank you for taking the time to provide your feedback on your recent stay with us. I was pleased to see that you were satisfied with most aspects of your stay. We share our guests feedback with our team during our daily huddles, and use these comments as training opportunities. We hope that when your travels bring you back to... More

Pittsburgh, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Checked in for one very busy Friday night to a busy lobby. Check in was quick and prompt at a late hour. Clerk remembered I called earlier to confirm the reservation. The renovations of the property seem to be completed as the place looked much better than the last time we stayed there. As this was a last minute reservation,... More

Was this review helpful? Yes
Laura L, Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Thank you so much for taking the time to review our hotel-We very much appreciate the feedback we get from our guests. We strive to provide a stay that not only meets but exceeds expectations. I was very happy to see you were pleased with your stay! Thank you for choosing Hampton Inn and Suites for your travels to the... More

Harrisburg, Pennsylvania
Contributor
17 reviews 17 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I stay at this Hampton when I have business in Fort Meade. The location is perfect. There are a ton of restaurants in the area and it is within walking distance to a mall and the casino. While I don't think it is a new structure, the hotel has always been in good repair and clean when I have stayed.... More

Was this review helpful? Yes
Laura L, Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Thank you so much for taking the time to review our hotel-We very much appreciate the feedback we get from our guests. We strive to provide a stay that not only meets but exceeds expectations. I was very happy to see you were pleased with your stay! Thank you for choosing Hampton Inn and Suites for your travels to the... More

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 4 weeks ago

First off, I need to differentiate that the hotel property was rated a 5. My rating was due to the lack of professionalism and courtesy of the front desk staff. I arrived at the hotel at 9:35 pm after being on the road for nearly 7 hours. I brought my bag upstairs and immediately went downstairs, knowing that I only... More

Was this review helpful? Yes 1
Melissa B, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Thank you for taking the time to provide your feedback regarding your recent stay with us. Please accept my apologies for the lack of service you received, as this is not the type of service we pride ourselves on providing. We take all guests comments and feedback seriously, and use them as a training opportunity for our staff. It is... More

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Additional Information about Hampton Inn and Suites Arundel Mills / Baltimore

Address: 7027 Arundel Mills Circle, Hanover, MD 21076
Phone Number:
Location: United States > Maryland > Hanover
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn and Suites Arundel Mills / Baltimore 2.5*
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Also Known As:
Hampton Inn And Suites Arundel Mills / Baltimore Hotel Hanover
Hampton Inn Hanover
Hanover Hampton Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#2 Romantic Hotel in Hanover #3 Family Hotel in Hanover #6 Business Hotel in Hanover
Hotel Class
Number of rooms
131

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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