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Candlewood Suites Arundel Mills / BWI Airport

Certificate of Excellence
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1525 Dorsey Road, Hanover, MD 21076
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Candlewood Suites Arundel Mills / BWI Airport
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Candlewood Suites Arundel Mills / BWI Airport
Review This Hotel

85 reviews from our community

Traveler rating
    54
    19
    3
    4
    5
See reviews for
12
20
11
22
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (85)
  • Mar-May only
    (19)
  • Jun-Aug only
    (25)
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    (17)
  • Dec-Feb only
    (24)
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Chesapeake, Virginia, United States
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

1 night stay on a Saturday evening.. Friendly at front desk. Great for an extended stay, slightly off the beaten path, but within a mile or so to Arundel Mills, this is actually located in a residential area. Clean and beautiful room, queen bed with a work desk area that extended half of a long wall, with the kitchen area... More 

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Richmond, Virginia, United States
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

An easy and quick check-in, good customer service. He gave us a good rate for one night. Stayed in a one bedroom suite with kitchen, nice, and clean room. I liked that the casino and mall was only one minute away. Unfortunately at night it took longer to get back do to traffic.

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1 review
5 of 5 stars Reviewed February 18, 2015

I recently stayed at this hotel on Valentine's day and it was awesome!!...Francis I believe is his name was very courteous and was very attensive to my needs front desk staff was great as well I will recommend this hotel to anyone..

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Trenton, New Jersey
1 review
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 17, 2015

Before booking at Candlewood Suites I checked multiple hotels, and looked up reviews. The reviews for this hotel were really good, and the room looked great from what I could tell. I ended up booking the two queen suite extended stay since I was staying from Feb-Jun. The reason I am staying so long is because I am military and... More 

Was this review helpful? Yes 5
IHGCare, Guest Relations Manager at Candlewood Suites Arundel Mills / BWI Airport, responded to this review

Dear Jasmine D, We appreciate you taking the time to share your feedback regarding your stay with us. We take all feedback from our guests seriously. It helps us gauge what we are doing right and what we need to improve on. We appreciate your taking the time to make us aware of the customer service issues you encountered. Your... More 

New York
1 review
5 of 5 stars Reviewed February 6, 2015

I was very pleased with my stay!!!!!!!!!!!! The staff were super friendly and nice!!!!!!!!!!!!!!!! The room was clean and spacious!!!!!!!!!!!!!! I will definitely go back if I'm in the area!!!!!!!!!!!!

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cwsarundelmills, Manager at Candlewood Suites Arundel Mills / BWI Airport, responded to this review

Hi ghazal f, We truly appreciate your review. We know that there are tons of hotel options in the Arundel Mills / BWI Airport market and yet you choose to stay with us. Here at the Candlewood Suites Arundel Mills we take great pride in having a clean facility and nice, friendly staff. I am happy to hear that we... More 

Towson, Maryland
1 review
5 of 5 stars Reviewed February 6, 2015

The staff was excellent!!!!!!!!! The room clean and spacious!!!!!!!!! Military friendly!!!!!!!!! This is my go to hotel in the BWI area!!!!!!!!!--------------------------------------------------------

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cwsarundelmills, Manager at Candlewood Suites Arundel Mills / BWI Airport, responded to this review

Hi Justin, WOW! Thank you for your review on our hotel. We know that there are tons of hotel options in the Arundel Mills / BWI Airport market and yet you choose to stay with us. Here at the Candlewood Suites Arundel Mills we take great pride in having a clean facility and fun, friendly, accommodating staff. I am happy... More 

Princeton, New Jersey
Top Contributor
108 reviews 108 reviews
49 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed January 28, 2015

The staff at the front desk was excellent. The room clean and spacious as usual. A little disappointed in the completeness of the cupboard as I'd give that a "C, as it was missing fresh fruit and the selection of healthier choices, such as cereals designed for the kids rather than adults, were less than that of other Candelwoods. Fitness... More 

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Baltimore, Maryland
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 12, 2015

We arrived a little after 3:00pm Angela checked us in. She was very courteous. She told us about the hotel what it offered. The room was big more than we expected and clean, the room was a King Suite. There was a full kitchen , so we went out bought food and came back to the room. The price was... More 

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 3, 2015 via mobile

This is my go to hotel in the BWI area. In fact, I have stayed about 2 to 3 times a month on average since the hotel opened as my work requires me to be in this area often. The folks at the desk know me by name and this is a great value for the quality of the hotel.... More 

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Chambersburg, PA, United States
Senior Contributor
49 reviews 49 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed December 30, 2014

I wanted to stay at Hampton Inn because it is right across from Arundel Mills. However, that hotel was booked. So, we stayed at this hotel. It is very close to the mall, about five minutes away. This is a good alternative if closer hotels are booked. Check-in was quick and easy. The only thing I missed was the free... More 

Was this review helpful? Yes 1
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