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Red Roof PLUS+ Baltimore - Washington DC/BW Parkway

7306 Parkway Drive South, Hanover, MD 21076
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1 room 1 guest
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Red Roof PLUS+ Baltimore - Washington DC\/BW Parkway
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132 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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Baltimore, Maryland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

The pictures on the internet can look nice compared to other practical hotels around the airport here in Baltimore, but as they gave me a room, I discovered how dirty, disgusting it was. When I lifted the bed (always do when going to a hotel, careful of bed bugs), it stunk as if they have never cleaned the rotten food... More 

Was this review helpful? Yes 1
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I didn't think I was going to enjoy my stay do to the reviews I read on here but this it a great hotel. I felt safe. It was very quite. The staff was very nice... They help me out a lot!!! Thank you again!!!!

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redroof107, General Manager at Red Roof PLUS+ Baltimore - Washington DC/BW Parkway, responded to this review

Thank you for taking the time to write a review about our property. I'm very happy to hear you gave a chance despite some of the negative reviews we recently had. All of our staff members go out of there way to make all guest feel welcome. I will be sharing your review with the staff to let them know... More 

Frederick, Maryland
1 review
5 of 5 stars Reviewed 2 weeks ago

I have been staying at this particular place for two years. The price is always within my range. The staff is very, very friendly! Chrystal always greets me at check in and is always very welcoming and helpful. Thank you, Red Roof Inn!

Was this review helpful? Yes
redroof107, General Manager at Red Roof PLUS+ Baltimore - Washington DC/BW Parkway, responded to this review

Thank you so much for your kind words about your experience here at our inn. It is such a pleasure to continue to serve our loyal guest. I'm so glad to hear you feel everyone on our staff gives you that special warm feeling and I will let Chrystal know she is one of the reasons you continue to come... More 

Virginia Beach, Virginia
Level Contributor
3 reviews
5 of 5 stars Reviewed July 26, 2015

My Husband and I decided on a quick get away and we stayed at the Red Roof+. BEAUTIFUL rooms!!! Customer service is very important to me. I want to say THANK YOU to Crystal for making my stay at the Red Roof pleasant, just by walking into the lobby to check in. Crystal, you have WONDERFUL customer service skills. Keep... More 

Was this review helpful? Yes
redroof107, General Manager at Red Roof PLUS+ Baltimore - Washington DC/BW Parkway, responded to this review

Patricia and John, I would like to take this time out to personally thank the both of you for your kind words about our property and the excellent care Crystal has given you at the time of check in. Crystal has been with our company for over twelve years and she takes pride in helping all of our guest. I... More 

2 reviews
2 of 5 stars Reviewed July 26, 2015

Room was dated, had musty smell upon arrival. AC unit was more noisy than usual, dead fly on floor, was still there when I left, was charged $1.59 a day for room safe, no mention of that charge when room was booked( I even had the deluxe room) Coffee maker in room not worth the extra money.

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redroof107, General Manager at Red Roof PLUS+ Baltimore - Washington DC/BW Parkway, responded to this review

Thank you for taking the time to write about your stay. I'm sorry the a/c unit was a little to loud, we do have some units that are a little older than others. At check in the form you sign explains that we do charge a safe charge each day for you to store your valuables, however the form also... More 

Santa Rosa, California
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed July 18, 2015

This budget hotel was a nice surprise. It seems like the management has recently updated the rooms and we benefited from the change. The nearby restaurants were not opened late which will require you to drive to get a meal. It worked well for a late landing at BWI and a place to put your head for a few hours.

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redroof107, General Manager at Red Roof PLUS+ Baltimore - Washington DC/BW Parkway, responded to this review

Thank you for taking time to write about your experience at our inn after a day of flying. As mentioned the hotel was updated about four years. If you are ever back this way please stop in and try our updated Premium style room, I think you will be very impressed. We look forward to your next visit. Safe travels. More 

Lusby, Maryland, United States
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 13, 2015

Condom found in bed... Dirty.. I mean absolutely disgusting.. Poorly managed.. Insufficient staff working at all times and extremely poor customer service.. My coworker and i have stayed here numerous times for work. The only plus i can say about this place is the rooms were updated and are modern.. But that had to be a few years ago now... More 

Was this review helpful? Yes 1
Level Contributor
60 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed July 4, 2015

I stayed about 12 nights over a month for work. The room was not very clean on any visit. Several nights the bathroom had hair in the tub from the previous guest. One visit there was someone elses used wash cloth on the shower. Not a comfortable hotel. I have since moved on to another chain. The air units are... More 

Was this review helpful? Yes
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 20, 2015

We checked in @ 4:30am... Upon opening the door the smell of mold smacked us in the face... The bed felt damp. The bathroom was so dirty, tub has dirt ring, toilet dirty inside & out. Used towel behind bathroom door. I will never stay there again

Was this review helpful? Yes 1
redroof107, General Manager at Red Roof PLUS+ Baltimore - Washington DC/BW Parkway, responded to this review

Thank you for taking the time to write about your stay at out Inn. Let me start of saying I do apologize for the smell of the room the situation of the bathroom. I will be sure to share these pictures with my staff in hopes that we will not disappoint any of future guest. I realize at the time... More 

Garner Nc
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 9, 2015

I have been a redi-card member for a couple of years now and Elizabeth is the first person to tell me that i can reserve rooms and they will hold them til 8pm and if I dont stay there, there is no penalty. Wow. Who knew? She is so nice and very knowledgable. I stay in alot of RRI hotels... More 

Was this review helpful? Yes 1
redroof107, General Manager at Red Roof PLUS+ Baltimore - Washington DC/BW Parkway, responded to this review

Thank you for taking the time to share your wonderful comments about our desk clerk Elizabeth. Elizabeth was so excited when she read your comments, she didn't realize how just giving basic information makes the difference to all of our guest. We are happy you enjoyed your stay and look forward to serving you in the future. More 

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