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The Hotel at Arundel Preserve

3.5 of 5 7795 Arundel Mills Boulevard, Hanover, MD 21076
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Certificate of Excellence 2014
The Hotel at Arundel Preserve
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The Hotel at Arundel Preserve
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411 reviews from our community

Traveler rating
    308
    85
    15
    3
    0
See reviews for
80
128
24
101
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
Date | Rating
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    (411)
  • Mar-May only
    (86)
  • Jun-Aug only
    (119)
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    (131)
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    (75)
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There are newer reviews for The Hotel at Arundel Preserve
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Senior Contributor
25 reviews 25 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 29, 2012 via mobile

My family of 5 stayed in 2 rooms of a long weekend. The hotel has a great location! We made lots of trips in to Baltimore and also spent a day in Annapolis. The hotel is close to the the airport, has great shopping and a casino near by. We did have a problem with the air conditioner in one... More 

Was this review helpful? Yes
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Thank you for taking the time to write us about your most recent stay. I am glad to learn that you had a great time at the hotel and the area. I am sorry to learn about your noisy AC issue and I am glad our team responded fast to your request even though it was not totally repaired to... More 

Top Contributor
230 reviews 230 reviews
75 hotel reviews
102 helpful votes 102 helpful votes
5 of 5 stars Reviewed July 28, 2012 via mobile

My favorite place to stay in the Baltimore area! This is a very well managed hotel. Staff is always friendly and willing to please. Rooms are modern, clean, bright, have Keurig coffee pots(!), fluffy large towels, comfy beds, lots of plugs in the right places(!), nice flat screen tv..,just nicer than any other hotel room in its category! The lobby... More 

Was this review helpful? Yes
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Thank you so much for taking the time to let us know about your experience at the hotel and in Hanover MD. I am really glad to know that you have enjoyed yourself while with us. I am looking forward to seeing you come back and stay again in the future. Thank you Jeff Makhlouf General Manager More 

Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed July 27, 2012

I visited this hotel as a birthday celebration weekend to the new casino. I must say I was pleasantly surprised. The hotel is very clean and the beds are very comfortable. The value is excellent for this hotel. There is a discount if you are a federal employee. The service was outstanding. I left my iphone in the hotel room... More 

Was this review helpful? Yes
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

HAPPY BIRTHDAY! I am glad you were able to get away for your birthday and come stay with us and visit the newly opened Casino. Looking forward to hosting you and your family in 2 weeks! Sincerely, Jeff Makhlouf General Manager More 

Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 26, 2012

I work for a business nearby and stay in this hotel for probably at least 30 days a year. The duration of my average stay is over a week and I do the trip at least 4 times per year. I have found most of the hotels in the Howard/Arundel county area to be pretty dated for some reason. This... More 

Was this review helpful? Yes
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Thank you so much for your time and for sharing the great things about the hotel with other Tripadvisor users. A BIG Thank you to you and your company for all the business and recommendations! I It is heart warming to get feedback about our products and services! As far as your comments regarding the transportation, I sincerely apologize for... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 24, 2012 via mobile

A few pointers that maybe helpful. Any and all special request should be made over the phone and not via email. Please ask to see a copy of your charges bfore you swipe your cc otherwise you may get overcharged. See kimberly for excellent customer service. Breakfast is plentiful can be shared. The shuttle bus will take you just about... More 

Was this review helpful? Yes
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Thank you so much for taking the time to write about your experience. I am sorry to learn that we were not able to accomodate your early check in request. We have been very busy lately and most of the time are sold out which makes rooms availability for early check in hard. I appreciate your explanations and compliments about... More 

Denton, Texas
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 23, 2012

I looked for many hotels for a trip up to Maryland. This one for sure caught my eye. When my family had originally booked this hotel, we were given a military rate, because of my dad being a retired vet. He had ended up not going, due to medical problems. I had called the hotel the sunday before our stay,... More 

Was this review helpful? Yes
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Thank you so much for not only staying with us but for taking the time and writing in detail about your stay here at the HOTEL at Arundel Preserve. We strongly believe that a good first impression is achieved with the reservations process. Thank you for taking the time to share details about our amenities in the room and the... More 

Hamtramck, Michigan
1 review
5 of 5 stars Reviewed July 23, 2012

This is a beautiful hotel. The rooms are very fancy for the price. I love the additional seating (chair and couch besides the desk) and the bathroom is fantastic!. The in room Keurig is great for coffee and tea and has plenty of cream and sugar options. It is pitch black at night in the room which is also awesome.... More 

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Washington DC, District of Columbia
Contributor
12 reviews 12 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 20, 2012

I often accept any property which is just functional, especially for an overnight stay at an airport property when the purpose is to just fly out very early. However, in addition to the rave reviews online, two important things REALLY clinched the deal for me – 1) the Hotel @Arundel Preserve is locally-owned and operated and 2) they are very... More 

Was this review helpful? Yes 3
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Excellent question!! Thank you for taking the time to write a review. Not only you wrote in details and great care about our hotel, you also posted amazing pictures from your stay! Thank you so much! There is nothing more rewarding for a hotelier than to know that his or her efforts are a)noticeable and most importantly b)appreciated. We definitely... More 

Savannah, Georgia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 19, 2012

This hotel is simply amazing!! Beautiful and modern interior design paired with wonderful customer service, a great location and all the amenities anyone could wish for! It's luxurious but not over the top.The beds are soo comfortable, my husband and i slept like babies every night! The bathrooms are just marvelous!!! The rooms are super clean and the cleaning staff,... More 

Was this review helpful? Yes 2
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Thank you so much for taking the time to write us about your stay and most importantly thank you for selecting our hotel. I am glad you enjoyed your stay and that you had time to explore the area. Do not forget to visit the recently opened Maryland Live Casino next time you stay with us! Thank you Jeff Makhlouf... More 

NC
Top Contributor
125 reviews 125 reviews
29 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed July 15, 2012

Stayed at this property because that's where the business function was. I arrived about noon and got those dreaded words "We were full last night so won't have ANY rooms available until 3:00." And they were correct... No problem - the lobby/atrium is bright and airy, there is wi-fi, and also a table to work at. All in all, not... More 

Was this review helpful? Yes
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Thank you so much for taking the time to write us about your most recent stay. I am glad you enjoyed your stay and glad to know you would consider coming back. We do offer promotional rates and incentives on slower nights and some weekends for our leisure travelers. For your next trip to HAnover, MD you might want to... More 

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Additional Information about The Hotel at Arundel Preserve

Address: 7795 Arundel Mills Boulevard, Hanover, MD 21076
Location: United States > Maryland > Hanover
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Hotel at Arundel Preserve 3.5*
Number of rooms: 150
Reservation Options:
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Hotel Style:
#1 Romantic Hotel in Hanover
#1 Business Hotel in Hanover
#1 Family Hotel in Hanover

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