We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Hotel at Arundel Preserve

Certificate of Excellence
Hotel website
Hotel packages
7795 Arundel Mills Boulevard, Hanover, MD 21076
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
The Hotel at Arundel Preserve
Professional photos View all
Browse nearby
The Hotel at Arundel Preserve
Write a Review

446 reviews from our community

Traveler rating
    332
    94
    15
    5
    0
See reviews for
85
141
25
110
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (446)
  • Mar-May only
    (101)
  • Jun-Aug only
    (119)
  • Sep-Nov only
    (131)
  • Dec-Feb only
    (95)
All months
There are newer reviews for The Hotel at Arundel Preserve
See the most recent reviews
Islip, New York
1 review
5 of 5 stars Reviewed November 1, 2012

We were looking for a hotel in the DC area that was affordable and high quality. I stumbled on the Hotel at Arundel Preserve. The rooms looked too good to be true. They were even better than the website portrayed.We were ending a vacation where we stayed in 5 star hotels, from several of the most prominent hotel chains. This... More 

Was this review helpful? Yes
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Thank you so much for this amazing review. I liked it so much that I forwarded it to all my management team! It makes us so proud to know that you highly think of us especially after staying at 5 Star hotels that are part of the major brands. Please come back and see us again. Sincerely, Jeff Makhlouf General... More 

scottsdale, az
Senior Contributor
33 reviews 33 reviews
20 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed October 30, 2012 via mobile

We stayed at the hotel on the Sunday night before the hurricane when our flight was cancelled. Rooms are appointed very nicely, bathrooms are large and the lobby is well done. A bit of a walk to the mall but there is a Starbucks and other food places across the street.

Was this review helpful? Yes
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Thank you so much for your comments: they are greatly appreciated. I am glad you enjoyed your time with us and would like to remind you that we offer shuttle service to and from the mall, the casino, the airport and others within a 5 miles radius. Please come back and see us soon! Sincerely, Jeff Makhlouf, General Manager More 

Washington
Top Contributor
56 reviews 56 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed October 25, 2012

My group holds its fall meeting in this area. We were delighted by everything about this beautiful new property. From my first call to the hotel for general information, I encountered outstanding and helpful service. Unlike many properties near the airport, the Hotel knows how to handle shuttle transportation--guests know when to expect the shuttle, and ride in style in... More 

Was this review helpful? Yes
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Dr. Washington: Thank you so much for your wonderful review. I am glad that you enjoyed your stay while here attending your company's meeting. We definitely thrive to have a perfect experience for our guests staying here on leisure or business or both. Please come back and see us when you can. Sincerely, Jeff Makhlouf, General Manager More 

Greenville, South Carolina
Top Contributor
108 reviews 108 reviews
17 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed October 25, 2012

Our company had a nice meeting for the Clinical Leaders. The cost we were charged was very reasonable. What nice rooms. Nice tiled showers with rain head fixtures. The bedroom had a very modern classy couch. The furniture was nicely done with nice art. The bed was super comfy. I slept fine despite not having my wife with me. I... More 

Was this review helpful? Yes
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Dear Frank: Thank you so much for this beautifuly written survey. We have been actually seeing great successes with meetings with or without sleeping rooms. Our hotel's proximity to the Airport, the mall, the CASINO and other attractions make us the ideal place for a company meeting or get together. BWI Airport is actually a major hub for Southwest. Please... More 

Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed October 25, 2012

I was taken away by the decor of your lobby. My visit was a weekend getaway for my boyfriend and myself to celebrate his birthday. I am from the southern Maryland area and arrived earlier in the day to check in so that I could decorate the room. Everything was fast and the front desk staff was very nice. I... More 

Was this review helpful? Yes
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Happy Birthday to your boyfriend! Thank you for staying with us for this special occasion. He must be lucky! You definitely picked the perfect package for such an occasion. The 7th floor although it is furnished the same way as the rest of the hotel offers additional upgraded amenities. Please come back and see us more often! Sincerely, Jeff Makhlouf,... More 

New York
Senior Contributor
42 reviews 42 reviews
14 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed October 25, 2012

The reviews of this hotel are incredible and rightly so. We had a wonderful experience, the location is outstanding, and the staff is warm and ever so friendly!! The GIANT and unusual high-level fireplace in the lobby is something to be seen! From the outside, we thought we were in NYC--- neon lights, fountain across the way....lobby...all very modern, posh,... More 

Was this review helpful? Yes
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Thank you so much for your survey! It is not only well written but is very honest and descriptive of our decor and facilities. I totally understand how you feel about our modern decor as this is purely taste. I appreciate the fact that while we did not appeal to your taste, you still gave us high marks. Thank you... More 

Georgia
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 24, 2012

My wife and I recently spent 4 nights at the Hotel at Arundel Preserve and were delighted with the experience. The hotel was spotlessly clean, the staff helpful, and the restaurant surprisingly good. I would recommend this hotel to anyone considering a trip to the Baltimore area and will definitely stay there on my next visit.

Was this review helpful? Yes
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Welcome to the hotel for your first stay. Thank you so much for staying with us and also for taking the time to let everyone else know how much you loved us ! This means a lot to us! Looking forward to seeing you on your next trip to Baltimore. Sincerely, Jeff Makhlouf General Manager More 

Farmers Branch, Texas, United States
2 reviews
5 of 5 stars Reviewed October 20, 2012

This was a truly unexpected experience. The Hotel at Arundel Preserve is one of those places that you will try to manufacture a reason to visit the area, just so you can stay there! Too, too many special touches to list, everything from hardwood floor entry, amazing rainfall showers, perfectly comfortable beds, K-cup coffee/coffee makers, and the awesome courteous staff,... More 

Was this review helpful? Yes
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Thank you so much! This is awesome feedback. There is nothing like our guests appreciating our hotel decor, amenities and services. We thrive to be the BEST hotel in the area and it is great to be appreciated!! Please come back and see us on your next trip! Sincerley, Jeff Makhlouf General Manager More 

1 review
5 of 5 stars Reviewed October 19, 2012

This has to be the nicest ,cleanest, hotel with the most pleasant staff I have ever stayed. Everyone is professional excellent customer service ! The rooms are just amazing. The beds were like clouds so comfy . I stayed up on the 7th floor, access to the executive lounge was nice. Stay was so enjoyable during check out I booked... More 

Was this review helpful? Yes
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

WOW! Yet another catchy review title! Thank you so much for writing about the hotel on here. If I don't get to see you, have a wonderful Birthday stay with us. Wish you all the best for next year! Sincerely, Jeff Makhlouf General Manager More 

Pikesville, Maryland
2 reviews
5 of 5 stars Reviewed October 18, 2012

I have been to several hotels in the area and i MUST say this was by far the nicest. Very clean rooms inside and out. Lobby area and pool were fantastic. Not to forget the warm cozy fireplace in the Lobby. Me and my family will be back again, perhaps a CHRISTMAS SURPRISE FOR MY GIRLS :) *DENISE B*

Was this review helpful? Yes
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Denise, Thank you so much for writing about your experience on TripAdvisor. We are glad you enjoyed your visit to the Hotel at Arundel Preserve. Now that we are your new best place in town, please come back and see us perhaps even before Christmas. Sincerely, Jeff Makhlouf More 

Questions? Get answers from hotel staff and past guests. Ask a question

106 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (92)
Viewed
Hotel & grounds (17)
Viewed
Bathroom (11)
Viewed
Room/suite (37)
Viewed
Dining (3)
Viewed
View from room (5)
Viewed
Business center/function rooms (7)
Viewed
Other (12)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (1)
Viewed
Other (11)

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question