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The Hotel at Arundel Preserve

Certificate of Excellence
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7795 Arundel Mills Boulevard, Hanover, MD 21076
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1 room 1 adult
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The Hotel at Arundel Preserve
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523 Reviews from our TripAdvisor Community

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There are newer reviews for The Hotel at Arundel Preserve
See the most recent reviews
Wales, Wisconsin
Level Contributor
3 reviews
5 of 5 stars Reviewed October 21, 2013

I recently stayed at the Hotel at Arundel Preserve while there for a conference. What a great experience! From the driver who picked me up at the airport, to the front desk staff,, to the catering - top notch all the way! I arrived late, and was tired and ready to get to the hotel. I expected the whole process... More 

Helpful?
Thank Lance E
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Thank you for this amazing review. I am myslef sitting at the Airport having attended a conference in LA and can defenitely relate to the importance of a comfortable hotel while on business. I am hoping you will come back to see us on leisure as well. Sincerely, Jeff Makhlouf, General Manager More 

Bladensburg, Maryland
1 review
5 of 5 stars Reviewed October 21, 2013

My husband and I truly enjoyed our stay at The Hotel at Arundel Preserve. The amenities were so modern and upscale. We loved every aspect of our room. We felt so comfortable like we were at "home". The front desk staff was very professional and hospitable to us and provided details regarding the hotel. This was our first time but... More 

Helpful?
Thank Tiffany H
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Happy Anniversary!! I am very happy to know that yourself and your husband had a great time espcially to celebrate such a great occasion. I am also happy to know that you will come back to see us again and again. Sincerely, Jeff Makhlouf, General Manager More 

Wake Forest, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 19, 2013

I stayed at The Hotel at Arundel Preserve for 14 nights on business. My room was quiet, clean, modern and very comfortable. The hotel is new and has quality bedding, towels and amenities. I would stay here again for business or pleasure and would recommend it to anyone.

Helpful?
Thank cattravers
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Thank you so much for taking the time to share your experience at the Hotel on here. Our wonderful guests like you represent the best testimony to what we have created at the Hotel at Arundel preserve. We are looking forward to seeing you very soon. Sincerely, Jeff Makhlouf, General Manager More 

1 review
5 of 5 stars Reviewed October 16, 2013 via mobile

Having stayed at other hotels around Arundel Mills before I was not looking forward to my business trip accommodation. But this place was wonderful, in particular having access to great food and craft beer at Grillfire downstairs after long days at work. Highly recommended, and will return.

Helpful?
Thank Matt C
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Thank you so much for taking the time to write us, I really appreciate it. I am glad we made a part of your stay enjoyabe and truly hope you come back and see us. Have a wonderful weekend. Sincerely, Jeff Makhlouf General Manager More 

Houston
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 8, 2013

Every detail of this hotel was above and beyond expectations. The rooms were great, the staff was great...all of the facilities and services were excellent. I can't even think of anything that could have been better.

Helpful?
Thank KAB2001
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

I wanted to personally thank you for the wonderful review of our property as well as the perfect score. We are delighted to know we were up to your expectations and are looking forward to seeing you come back and visit us soon! Sincerely, Jeff Makhlouf General Manager More 

Greenville, South Carolina
Level Contributor
124 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed October 5, 2013

This is a great place to stay! It is nice and close to the airport. We come here right from the rental car place. Check in is very quick and efficient. Nice modern rooms but beginning to show a little wear and tear with some loose bathroom tiles. There is a nice little refrigerator, Keurig coffee makers with lots of... More 

Helpful?
Thank Frank S
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Hello Paul, Thank you so much for your review and for your loyalty to our hotel and restaurant. I have also received your comments on our email survey system and appreciate the feedback. I also communicated with our restaurant general manager and we talked about your experience at the restaurant. I understand that he contacted you today and that all... More 

Philadelphia, PA
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed October 3, 2013

Recently stayed here for a conference. Room quality, food quality, service was all excellent at an excellent price point. While it isn't near anything else, I had my own car which made it easy. Colleagues of mine had good experience with shuttle. No charge for internet wifi which was reliable.

Helpful?
Thank PaulaPA
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Dear Paula! Thank you so much for taking a few minutes to come back on TripAdvisor to write about your experience at the Hotel. We are very glad to know that you enjoyed your stay and would love to see you come back and stay with us. Sincerely, Jeff Makhlouf General manager More 

Hewlett, New York
Level Contributor
9 reviews
8 hotel reviews
4 of 5 stars Reviewed October 1, 2013

Easy to find, just off I-295, Plenty of parking in well lit lot, Comfortable lobby for mmeting others in our group, Pool was empty, no other guests or children. Our room showed wear and tear for a 2 year old hotel. Shades on window were torn, some bulbs burnt out, bathroom door was swollen and would not close. Kept rolling... More 

Helpful?
Thank Steven N
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Hello Steven: Thank you so much for taking the time out of your busy schedule to write about your stay and experience. I am delighted to know that you liked our location and services. This is wonderful! I would also like to thank you for your constructive feedback on the quality of you room. Although out hotel is only 2... More 

Sioux Falls, South Dakota
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 25, 2013

The room was very nice and the bed was extremely comfortable. The parking, elevators, lighting and other "things" all had a sensible flow to them. The location of the hotel is very accommodating as we were visiting both DC and Baltimore. It was right off the interstate and when we were just wanting some down time, the area mall, theater... More 

Helpful?
Thank Jodie N
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Thank you so much for taking the time to write about your experience with us at The Hotel. Our hotel is certainly the perfect accessible location when visiting Washington DC, Annapolis and Baltimore. When back at the hotel, I am very happy to hear that you had a chance to utilize our amenities and visit the restaurants. Please come back... More 

Tampa, FL
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed September 24, 2013

We found The Hotel by accident after our flight from BWI was cancelled & it was nearby. Wow! We were all very pleased with how nice the decor was & everything was comfortable & top notch, for a very reasonable price. They went above & beyond by offering us a town car ride to the nearby mall so we could... More 

Helpful?
Thank rodbeeson
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Thank you so much for your wonderful review and for your comments. I can only imagine how inconvenient it could be to not be able to get on your flight and then end up in a hotel instead. I am happy to know however that your experience here made up for some of that inconvenience. Thank you for your feedback... More 

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