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All 13 Hanover hotels

The Hotel at Arundel Preserve

3.5 of 5 Hotel   |   7795 Arundel Mills Boulevard, Hanover, MD 21076
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95%
Ranked #1 of 13 hotels in Hanover
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Jacqueline O Mitchellville, Maryland, United States
  • Overview
  • Reviews (376)
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  • Amenities
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  • Room tips (90)
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376 people have reviewed this hotel

Traveler rating
    291
    69
    13
    3
    0
See reviews for
77
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87
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
Date | Rating
  • English first
  • German first
  • Any
English first
Mitchellville, Maryland, United States
1 review
5 of 5 stars Reviewed yesterday NEW

Great getaway. Close to restaurants and shopping. Free shuttle to Maryland Live Casino. The very Hotel is clean. The staff are friendly and professional. Next stay we will get a massage and plan for a longer stay.

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 2 days ago NEW

The hotel is beautiful. It was right off the exit and easy to find. The room was clean and comfortable. The food at the Grillfire was awsome. We arrived very late and the kitchen was closing. We were seated and allowed to choose any item on the menu. The wait staff made us feel welcome and did not appear put... More

Was this review helpful? Yes
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Thanks a million for taking the time to write us about your most recent experience. I appreciate you taking the time to let us know how everything went and about your experiences. This is greatly valuable for our TripAdvisor visitors. Please come back and see us soon again. Sincerely, Jeff Makhlouf, General Manager More

1 review
5 of 5 stars Reviewed 1 week ago

This hotel is beautifully decorated. Our family reunion was held here. The hotel room was exquisite and very clean. Shuttle service was great and so was the fitness center. I would recommend this hotel for anyone who want to stay at a luxurious hotel. It is absolutely gorgeous!

Was this review helpful? Yes
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Hello Lynette: Thank you so much for sharing your experience and also for selecting our hotel for your 2014 family reunion. We are very happy to learn that yourself and your family enjoyed yourselves here at the hotel. We would love to see you stay with us again very soon. Sincerely, Jeff Makhlouf, General Manager More

Newport News, Virginia, United States
Contributor
15 reviews 15 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

This was a very nice hotel in a convenience location. It is adjacent to a nice Indian restaurant and the in-house Italian restaurant is quite nice as well. The staff is competent and helpful if not all that warm. The room is very well laid out and nicely furnished. It is not particularly spacious, but it is so well furnished... More

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TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Hello Lori, Thank you so much for taking the time to come back on here to comment about your stay and share your experiences with us and the rest of the TripAdvisor community. Your comments are truly very appreciated and will be shared with all departments. Especially the ones regarding the pool! Please come back and see us more often!... More

Dallas, Texas
1 review
4 of 5 stars Reviewed 1 week ago

I experienced a 4 day stay at The Hotel last week. The 7th floor snack/Executive Lounge-had cold sodas (4 kinds and at least 6 each) + bottled water and it had the useful microwave, ice machine and served as a waiting area for my 2 guests rather than directly in my room. It is smallish, but useful, with a printer... More

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TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Thanks a million for such a beautifully written review. VERY detailed and descriptive. I love the fact that you shared the details of your room, outlets, breakfast experience, restaurants and even the courtyard area! Please come back and see us more often, we would love to see you again! Sincerely, Jeff Makhlouf General Manager More

Baltimore, Maryland
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

I read all the recent reviews here on Tripadvisor and I really expected for the Hotel at Arundel Preserve to be amazing. We booked our room on Priceline, and chose the 7th floor executive double queen room. Check-in was smooth. My Priceline reservation was in the system and we were given our keys and two $15 vouchers for Grillfire to... More

Was this review helpful? Yes
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Thank you so much for taking the time out of your busy life to come back to TripAdvisor and share your personal experiences. Your honest comments are very appreciated as they give us the chance to see what took place during your stay and get an immediate game plan to fix it! I personally promise you all of what you... More

2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was my 3rd time staying at The Hotel at Arundel Preserve but each experience has been great! The staff is always helpful. Check in is always a BREEZE and it is mercifully QUICK because each time we arrive it is after a long night of travel and we are exhausted!!! The rooms are always very clean and the beds... More

Was this review helpful? Yes
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Thank you so much Christine for this wonderfully written detailed review of your most recent stay. I am happy to learn that you are one of our regulars as you seem to know our staff by name and that we exceed your expectations every time! Please don't wait too long to come back and see us! Sincerely, Jeff Makhlouf More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

beautiful hotel, clean, great service! hidden gem outside baltimore. Lots to do in the area. Executive suite is the way to go. Large spacious room with beautiful all glass shower and deep jacuzzi tub. Looking forward to staying again

Was this review helpful? Yes 1
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Thank you so much for your review! It really makes us feel amazing to be referred to as a Hidden Gem! Please come back and see us as soon as you can. Sincerely, Jeff Makhlouf, General Manager More

Senior Contributor
24 reviews 24 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Went to the area on business and agree with its rank as #1! The staff was great, the room was beautiful and the restaurant was on par with an that of an 4-star hotel. Liked that there are 3 other restaurants next door and that the shopping center is less than 5 minutes away. The Starbucks free coffee service in... More

Was this review helpful? Yes
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Thank you so much for taking the time to come back on Trip Advisor to comment on your stay. I am very happy to hear that you had a great time here while on business travel. We are looking forward to seeing you again and this time hopefully for some R&R! Sincerely, Jeff Makhlouf, General Manager More

1 review
3 of 5 stars Reviewed 4 weeks ago via mobile

So I was comp'd a room here and I was very excited to stay here because I heard nothing but great things about the hotel. The hotel was very clean and very beautiful. But I must say the service was not all that great. The employees were not friendly at all. No one ever said hi to me besides the... More

Was this review helpful? Yes
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Thank you for taking the time to write on Trip Advisor regarding your most recent experience. I had my team research your information and it seems that all the refunds were returned to your account. Please reach out to me personally at 410-796-9836 or via email at jeffm@thehotelarundel.com if you still need any help. We apologize for any inconvenience we... More

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Additional Information about The Hotel at Arundel Preserve

Address: 7795 Arundel Mills Boulevard, Hanover, MD 21076
Location: United States > Maryland > Hanover
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Hotel at Arundel Preserve 3.5*
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#1 Business Hotel in Hanover #1 Family Hotel in Hanover #1 Romantic Hotel in Hanover
Hotel Class
Official Description (provided by the hotel)
Designed to be the premier meeting and event destination between Baltimore and Washington, DC. The height of modern luxury, with the features that make hosting a first-rate gathering second nature. THE SPACE9, 200 total square feet of flexible meeting space. Grand ballroom/banquet room for up to 300 guests. Outdoor terrace. Additional breakout rooms/boardroom, LEED Silver designed. THE TECHNOLOGY: Complimentary high-speed Internet throughout the hotel and meeting space, State-of-the-art audiovisual equipment and business center. THE LOCATION: Close to Fort Meade/NSA and Arundel Mills Mall. Convenient to Thurgood Marshall BWI Airport, Easy access to Baltimore, Annapolis and Washington, DC Complimentary shuttle service to BWI airport. THE ACCOMMODATIONS: Full-service hotel with spacious, luxurious guest rooms. Full-service restaurant and bar on-site. Indoor pool and fitness center. Complimentary parking. 150 rooms with an executive floor. ... more   less 
Number of rooms
150

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of The Hotel at Arundel Preserve and other travelers.
4 questions

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Questions? Get answers from The Hotel at Arundel Preserve staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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