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All 13 Hanover hotels

The Hotel at Arundel Preserve

3.5 of 5 Hotel   |   7795 Arundel Mills Boulevard, Hanover, MD 21076
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The Hotel at Arundel Preserve
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Ranked #1 of 13 Hotels in Hanover
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Trisha D Raleigh, North Carolina
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397 reviews from our community

Traveler rating
    302
    77
    15
    3
    0
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79
124
24
96
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Raleigh, North Carolina
Contributor
20 reviews 20 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel on our way to NJ, just driving through Maryland. It is in a nice location not very far from the highway. We got in pretty late, but we called ahead to let them know. The man at the desk was very confused during check in, and he could not figure out whether my room had... More

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TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Thank you Trisha for taking the time to comment about your most recent stay. Thank you very much for letting us know how it all went. Your feedback about the room is very appreciated and will definitely be shared for improvement. Please come back and see us again soon. Sincerely, Jeff Makhlouf General Manager More

Newnan, Georgia
Top Contributor
59 reviews 59 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

Nice hotel clean easy to get to great price for area, alone reason I give it a 3 start was the fact no valet and no bell and was accused of smoking in the room when no one in our family is a smoker when I say accused and mean asked and by look on her face was not believed... More

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TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Thank you so much John for taking the time to review our hotel. Your feedback is greatly appreciated. We are currently reviewing the feasability and demand for valet services. We hope to have a decision by early next year. We really hope to see you stay with us again very soon. Sincerely, Jeff Makhlouf, Generla Manager More

Chicago, Illinois
Top Contributor
67 reviews 67 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This impeccably clean, newer property is well worth the visit.. Casino and mall nearby. Easy access to highways and the airport, but with a healthy dose of peace and quiet. Both restaurants boast lively scenes, although the breakfast waitstaff at Grillfire was poor on a recent Sunday morning. The front desk staff was very friendly and helpful. There are also... More

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TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Thank you so much for taking the time to write this amazing review! We truly appreciate it! It means the whole world to us. Please come back and see us more often. Sincerely, Jeff Makhlouf General Manager More

Bigwoods, Maryland, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The Hotel at Arundel Preserve is a modern high tech "boutique" hotel in the middle of a thriving planned community betwen Washington and Baltimore, but closer to Baltimore than Washington. The hotel is proximate to the major routes to both areas including the BW Parkway (295) and I-95. The rooms are awesome with a very upscale modern decor.Very nice bathrooms... More

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TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Hello Devone: Excellent review! I love the catchy title and the descriptive content- I am so happy to know that you enjoyed your time with us. Please come back and see us more often. Sincerely, Jeff Makhlouf General Manager More

Kailua, Hawaii
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very new very elegant hotel. Location is amazing. You can walk to resultants or drive a short distance to more restaurants or other local attractions. I would recommend this to others and stay again if I'm in the area.

Was this review helpful? Yes 1
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

AWESOME review! Thank you so much for taking the time to write about your experience at the Hotel! Yes we are even more anxious for you to come back and see us again! Sincerely, Jeff Makhlouf General Manager More

Virginia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I've often driven past this hotel and thought how neat and hip it looks. It has a beautiful lobby. The rooms are hip and modern. However once you get past the ohhh you realize that it's more like a dorm room. The colors are dark and the lights harsh. Walls are so thin you can hear the conversation of people... More

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TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Thank you so much for taking the time to come back on Trip Advisor to write about your most recent experience! We certainly value your opinions and appreciate them. It is only constructive feedback like yours that allow us to stay on top. Please come back and see us soon. Sincerely, Jeff Makhlouf General Manager More

1 review
3 of 5 stars Reviewed 2 weeks ago

we stayed at the Arundel Preserve the 2nd week of September. Everything about our stay this time was not as nice as our visit last year. Bathroom had mildew, bed looked hastily made. Front desk personnel was un-engaged. not a pleasant experience

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TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Dear Kathleen: Thank you so much for coming back to see us and thank you for your feedback. It is only this way how we improve. Would you please contact me directly at 410-796-9836 or via email at jeffm@thehotelarundel.com to provide more details on your stay? I already shared the details of your stay with the team here. Please come... More

Aurora, Colorado
Contributor
13 reviews 13 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Hotel at Arundel is comfortable, clean, and best of all, it's a fancy hotel that doesn't nickel and dime you. The room was clean and spacious with a 40" TV. Parking, wifi, and people watching were free!

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TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Hello Noah! Thank you so much for a very well written review-Short yet straight to the point! We look forward to seeing you stay with us again! Sincerely, Jeff Makhlouf General Manager More

Indiana
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I really enjoyed my 2 week stay here. The room was beautiful and the bathroom even more so. The fitness center is a good size as well. The pool is a bit small so I didn't bother using it. The staff are friendly and always helpful. There are two nice restuarants. I wasn't thoroughly impressed with either one (one for... More

Was this review helpful? Yes
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Thank you so much for taking the time to write about your 2 weeks stay. We really appreciate you selecting our hotel for your extended stay, I also appreciate all of your constructive feedback regarding the guest rooms and restaurants. It is definitely appreciated. Please come back and see us soon. Sincerely, Jeff Makhlouf, General Manager More

Washington, District of Columbia, District of Columbia, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I stayed at The Hotel at Arundel Preserve as a result of winning a contest in my business, and it was my 35th birthday! It was OUTSTANDING! Yay me! The desk clerks, housekeepers, and management were all very friendly. The room was exceptionally inviting and CLEAN! I won the Spa Package, which is a MUST-HAVE, because Mr. Mark has the... More

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TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Dear Marquita, Thank you so much for taking the time to write about your experience. Congratulation on winning the prize. We are also lucky as we earned you as a guest! We look forward to seeing you stay with us soon again. Sincerely, Jeff Makhlouf General Manager More

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Additional Information about The Hotel at Arundel Preserve

Address: 7795 Arundel Mills Boulevard, Hanover, MD 21076
Location: United States > Maryland > Hanover
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Hotel at Arundel Preserve 3.5*
Number of rooms: 150
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