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The Hotel at Arundel Preserve

Certificate of Excellence
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7795 Arundel Mills Boulevard, Hanover, MD 21076
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The Hotel at Arundel Preserve
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The Hotel at Arundel Preserve
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445 reviews from our community

Traveler rating
    332
    93
    15
    5
    0
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85
141
25
109
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
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    (445)
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    (100)
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Mahopac, NY
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed yesterday NEW

Hip decor and lively attitude greet you in the large and very comfortable lobby area. A long gas fireplace with dancing flames faces the sitting areas in the lobby as well as the adjacent Grillefire restaurant. They also have an Italian restaurant for those inclined. Smallish pool in a cool room with hip tile. Kids enjoyed it. Koureg coffee makers... More 

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CT
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed here with family over the Easter weekend and was so impressed with the decor, the cleanliness and the efficiency of the staff. It's a beautiful property and so well maintained. The children had a great time in the pool and a lifeguard was on duty to insure their safety. Whoever designed the interior of the hotel deserves so... More 

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TheHotelArundel, Manager at The Hotel at Arundel Preserve, responded to this review

Good evening, I love the title! Thank you for taking time to review our property. I'm please you and your family had a wonderful stay. We pride ourselves in providing a friendly, clean and professional environment for our guest. If you're traveling back to the area, I hope you would consider staying with us again. Sincerely, April Callahan Hotel Manager More 

Hartville, Ohio, United States
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stopped at this hotel for a night. Very nice! We upgraded to include breakfast, posh amenities, (bulvgari!), and unlimited snacks. Beds were very comfortable as well. Great location, close to shopping, casino & interstate,

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TheHotelArundel, Manager at The Hotel at Arundel Preserve, responded to this review

Good evening Sherry, Thank you for driving thru! It's always nice when we have someone who doesn't know about our property find a "WOW" factor about us. I'm so glad you enjoyed your stay. I hope if you visit the area again you would consider staying with. Sincerely, April Callahan Hotel Manager More 

1 review
4 of 5 stars Reviewed 6 days ago NEW

This was my second time staying here and I absolutely love this hotel, it is my go to hotel when I want to stay in Hanover. I stayed in room 303 and view was horrible and tried to switch to another room but the hotel was completely booked as I was told by the front desk attendant, but everything else... More 

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TheHotelArundel, Manager at The Hotel at Arundel Preserve, responded to this review

Good afternoon Tiffany, Thank you for making our hotel your home away from home. I'm sorry we were unable to move your room but I am glad that did not stop you from having an enjoyable stay. I would have to say I agree the food at Grillfire is amazing. We look forward to you staying with us again. Please... More 

Silver Spring, Maryland
Contributor
18 reviews 18 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I stayed here for our anniversary in March. We got the date night package which included a small bottle of wine in our room and gift cards to both of the restaurants on site. We were placed on the 7th floor which is the best place to be. The room included robes and slippers and a lounge... More 

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TheHotelArundel, Manager at The Hotel at Arundel Preserve, responded to this review

Good afternoon Lorrea, Happy Anniversary! Thank you for writing such a wonderful review about our property. I'm glad you allowed us to help make your anniversary an enjoyable one. We look forward to seeing you on your return stay. Sincerely, April Callahan Hotel Manager More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Amazing assistance from the staff, Very helpful! The room was clean, soft beds, nice bathrooms. Good assortment of coffee and tea In the room as well as two amazing restaurants. Shuttle takes you free of charge within 5 mIles

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TheHotelArundel, Manager at The Hotel at Arundel Preserve, responded to this review

Thank you for your kind words about our staff and our property. We strive to make sure our guest have a wonderful experience from start to finish. I look forward to you staying with us in the near future. Sincerely, April Callahan Hotel Manager More 

Crownsville
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Due to the great reviews on Tripadvisor, I sent my parents to the Hotel for two nights for their 50th anniversary. I met them there on the first day for lunch. My first impression was not great. The waitress at GrillFire was not very friendly, nor the most attentive, but the food at the GrillFire was delicious. There was no... More 

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TheHotelArundel, Manager at The Hotel at Arundel Preserve, responded to this review

Good morning Dawn, Thank you for taking time to review our property. I’m sorry to hear that your parents had a less than pleasant experience while staying with us. We strive to provide excellent guest service to all of our guest. If you would like, please feel free to contact me off line so we can discuss further. Sincerely, April... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

everything about the Arundel preserve is perfect. from the way you are treated at checkin to the way you are treated at checkout. I visit md live once a month and like to stay at a hotel nearby so I can not have to worry about driving home late at night. I have stayed at others before but nothing tops... More 

Was this review helpful? Yes
TheHotelArundel, Manager at The Hotel at Arundel Preserve, responded to this review

Thank you for taking time to review our property. I’m glad you had a wonderful experience from our guest rooms to our restaurant and shuttle service. I hope you plan on staying with us in the future. We look forward to seeing you soon. Sincerely, April Callahan Hotel Manager More 

Hampton, Virginia
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here for two nights while attending a conference being held here. I booked a king since I was traveling alone. I was nervous about staying at a new-to-me hotel. I usually stick with chains where I know what to expect. I was very impressed with this hotel! The room was amazing with a HUGE shower! The decor was nice,... More 

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TheHotelArundel, Manager at The Hotel at Arundel Preserve, responded to this review

Good afternoon Jennie, Thank you for the "WONDERFUL" review. I truly appreciate that you have become one of our loyal guest. Our goal at The Hotel is to make every guest feel like they are home as much as possible. I’m glad we could make both of your stays enjoyable ones. We look forward to your next visit. Sincerely, April... More 

Chesterfield, Virginia
Senior Contributor
21 reviews 21 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We booked through a discounter - and so we were, to no surprise, JUST across from the elevator. We could hear the ding ding throughout the night and morning. Not a huge deal, but worth noting. I don't really understand the location, there's no "there" there. But it is convenient to Arundel Mills. Anyway, when you arrive, the staff is... More 

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TheHotelArundel, Manager at The Hotel at Arundel Preserve, responded to this review

Wow! What a great title and a great review. Thank you for staying with us. I’m glad you enjoyed your stay from start to finish. We look forward to you staying with us again if you travel back to the area. Please let me know if you return, I will have a magnifying mirror waiting for you. Sincerely, April Callahan... More 

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