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The Hotel at Arundel Preserve

Certificate of Excellence
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7795 Arundel Mills Boulevard, Hanover, MD 21076
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The Hotel at Arundel Preserve
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The Hotel at Arundel Preserve
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446 reviews from our community

Traveler rating
    332
    94
    15
    5
    0
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85
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110
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
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    (446)
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Miami, Florida
Top Contributor
72 reviews 72 reviews
38 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at the Hotel for business. I liked the room layout, which makes the best use of the space. It lets plenty of light in, the bed is very comfortable and there is an assortment of pillows to choose from, which makes the sleeping experience extremely good! That's really important, after a long day of work. The gym is... More 

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Mahopac, NY
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Hip decor and lively attitude greet you in the large and very comfortable lobby area. A long gas fireplace with dancing flames faces the sitting areas in the lobby as well as the adjacent Grillefire restaurant. They also have an Italian restaurant for those inclined. Smallish pool in a cool room with hip tile. Kids enjoyed it. Koureg coffee makers... More 

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TheHotelArundel, Manager at The Hotel at Arundel Preserve, responded to this review

Good morning Marty, Thank you for the wonderful review. I'm glad you and your family had an amazing stay with us! Our goal is for all of our guest to walk away and have a "wow" factor about our property. I'm glad we were able to accomplish that for you. I look forward to having you stay with us again.... More 

CT
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here with family over the Easter weekend and was so impressed with the decor, the cleanliness and the efficiency of the staff. It's a beautiful property and so well maintained. The children had a great time in the pool and a lifeguard was on duty to insure their safety. Whoever designed the interior of the hotel deserves so... More 

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TheHotelArundel, Manager at The Hotel at Arundel Preserve, responded to this review

Good evening, I love the title! Thank you for taking time to review our property. I'm please you and your family had a wonderful stay. We pride ourselves in providing a friendly, clean and professional environment for our guest. If you're traveling back to the area, I hope you would consider staying with us again. Sincerely, April Callahan Hotel Manager More 

Hartville, Ohio, United States
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stopped at this hotel for a night. Very nice! We upgraded to include breakfast, posh amenities, (bulvgari!), and unlimited snacks. Beds were very comfortable as well. Great location, close to shopping, casino & interstate,

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TheHotelArundel, Manager at The Hotel at Arundel Preserve, responded to this review

Good evening Sherry, Thank you for driving thru! It's always nice when we have someone who doesn't know about our property find a "WOW" factor about us. I'm so glad you enjoyed your stay. I hope if you visit the area again you would consider staying with. Sincerely, April Callahan Hotel Manager More 

1 review
4 of 5 stars Reviewed 2 weeks ago

This was my second time staying here and I absolutely love this hotel, it is my go to hotel when I want to stay in Hanover. I stayed in room 303 and view was horrible and tried to switch to another room but the hotel was completely booked as I was told by the front desk attendant, but everything else... More 

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TheHotelArundel, Manager at The Hotel at Arundel Preserve, responded to this review

Good afternoon Tiffany, Thank you for making our hotel your home away from home. I'm sorry we were unable to move your room but I am glad that did not stop you from having an enjoyable stay. I would have to say I agree the food at Grillfire is amazing. We look forward to you staying with us again. Please... More 

Silver Spring, Maryland
Contributor
18 reviews 18 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I stayed here for our anniversary in March. We got the date night package which included a small bottle of wine in our room and gift cards to both of the restaurants on site. We were placed on the 7th floor which is the best place to be. The room included robes and slippers and a lounge... More 

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TheHotelArundel, Manager at The Hotel at Arundel Preserve, responded to this review

Good afternoon Lorrea, Happy Anniversary! Thank you for writing such a wonderful review about our property. I'm glad you allowed us to help make your anniversary an enjoyable one. We look forward to seeing you on your return stay. Sincerely, April Callahan Hotel Manager More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Amazing assistance from the staff, Very helpful! The room was clean, soft beds, nice bathrooms. Good assortment of coffee and tea In the room as well as two amazing restaurants. Shuttle takes you free of charge within 5 mIles

Was this review helpful? Yes
TheHotelArundel, Manager at The Hotel at Arundel Preserve, responded to this review

Thank you for your kind words about our staff and our property. We strive to make sure our guest have a wonderful experience from start to finish. I look forward to you staying with us in the near future. Sincerely, April Callahan Hotel Manager More 

Crownsville
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Due to the great reviews on Tripadvisor, I sent my parents to the Hotel for two nights for their 50th anniversary. I met them there on the first day for lunch. My first impression was not great. The waitress at GrillFire was not very friendly, nor the most attentive, but the food at the GrillFire was delicious. There was no... More 

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TheHotelArundel, Manager at The Hotel at Arundel Preserve, responded to this review

Good morning Dawn, Thank you for taking time to review our property. I’m sorry to hear that your parents had a less than pleasant experience while staying with us. We strive to provide excellent guest service to all of our guest. If you would like, please feel free to contact me off line so we can discuss further. Sincerely, April... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

everything about the Arundel preserve is perfect. from the way you are treated at checkin to the way you are treated at checkout. I visit md live once a month and like to stay at a hotel nearby so I can not have to worry about driving home late at night. I have stayed at others before but nothing tops... More 

Was this review helpful? Yes
TheHotelArundel, Manager at The Hotel at Arundel Preserve, responded to this review

Thank you for taking time to review our property. I’m glad you had a wonderful experience from our guest rooms to our restaurant and shuttle service. I hope you plan on staying with us in the future. We look forward to seeing you soon. Sincerely, April Callahan Hotel Manager More 

Hampton, Virginia
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 31, 2015

Stayed here for two nights while attending a conference being held here. I booked a king since I was traveling alone. I was nervous about staying at a new-to-me hotel. I usually stick with chains where I know what to expect. I was very impressed with this hotel! The room was amazing with a HUGE shower! The decor was nice,... More 

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TheHotelArundel, Manager at The Hotel at Arundel Preserve, responded to this review

Good afternoon Jennie, Thank you for the "WONDERFUL" review. I truly appreciate that you have become one of our loyal guest. Our goal at The Hotel is to make every guest feel like they are home as much as possible. I’m glad we could make both of your stays enjoyable ones. We look forward to your next visit. Sincerely, April... More 

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