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The Hotel at Arundel Preserve

3.5 of 5 7795 Arundel Mills Boulevard, Hanover, MD 21076
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Certificate of Excellence 2014
The Hotel at Arundel Preserve
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The Hotel at Arundel Preserve
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411 reviews from our community

Traveler rating
    308
    85
    15
    3
    0
See reviews for
80
128
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101
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
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    (411)
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    (86)
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Washington DC, District of Columbia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Used the Executive suite on the the 7th Floor, a very accommodating location. I enjoyed my stay and would recommend to others. The suite can accommodate 4 people, the sitting room area has a unique modern wall pull down bed. Nice!

Was this review helpful? Yes
TheHotelArundel, Manager at The Hotel at Arundel Preserve, responded to this review

Thank you for your recent review. I am so pleased to hear you enjoyed your stay in the 7th floor suite. Please come back and see us again. Sincerely, April Callahan Hotel Manager More 

Laurel, Maryland
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

From decor to staff, really pleased... The room was gorgeous and modern as was the lobby. Love the pool and the Grillfire restaurant was outstanding! I would definitely stay here again ...and highly recommend it...plus great location to Arubdel Mills with a 24 hr complimentary shuttle :)

Was this review helpful? Yes
TheHotelArundel, Manager at The Hotel at Arundel Preserve, responded to this review

Thank you for your wonderful review! Please come see us again when you're in the area. Sincerely, April Callahan Hotel Manager More 

Chantilly
Senior Contributor
47 reviews 47 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We held our annual corporate review there today and the accomodations were fantastic. The staff was professioanl and the quality of the care was top notch. Over the sinage from MD 100 to the hotel was excellent. Free parking in the adjacent garage was an added benefit.

Was this review helpful? Yes
TheHotelArundel, Manager at The Hotel at Arundel Preserve, responded to this review

Thank you for your review. 'I’m glad you enjoyed your conference and accommodations while staying with us. Our goal is to provide "top notch" service to all of our guest. Thank you for letting us know that we were able to provide that service to you. Sincerely, April Callahan Hotel Manager More 

Ann Arbor, Michigan
Top Contributor
96 reviews 96 reviews
23 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for one night while on a business trip. This boutique hotel was first opened in 2011 and still looks brand new. The decor is contemporary and very stylish. The first impression is a large, uncluttered reception entrance and a dramatic wall length gas fireplace. My room was great - decorated in shades of browns and neutrals. There was a... More 

Was this review helpful? Yes
TheHotelArundel, Manager at The Hotel at Arundel Preserve, responded to this review

What a great title! Thank you for taking time to write such a wonderful review. I love your attention to detail. If I didn’t already know how the hotel looked, I could get a great idea from your point of view. Thank you because reviews like yours mean a lot to a guest looking to stay at a new hotel.... More 

San Antonio, Texas
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel for two nights for a work conference.When I arrived at the airport I called to get the shuttle it was rush hour and Thanksgiving week so I knew it would be a while. The woman on the phone said it would fifteen minutes but 55 minutes later the shuttle showed up. Thank goodness it wasn't... More 

Was this review helpful? Yes
TheHotelArundel, Manager at The Hotel at Arundel Preserve, responded to this review

Hello Kate, Thank you for taking time to let us know about your experience at The Hotel. I'm sorry you had a less than pleasant experience with the front desk team. Your comments will be used as a tool for training to make sure this does not happen again. I am happy to hear that you had a great experience... More 

Pittsburgh PA
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel has many positives. We were there because the wedding we were attending had booked a block of rooms. Our room was very clean, quiet, and nicely decorated. The staff was quite helpful and friendly. We had booked a club-level room on the top floor, so it was quiet. The club level room came with vouchers for breakfast at... More 

Was this review helpful? Yes
TheHotelArundel, Manager at The Hotel at Arundel Preserve, responded to this review

Thank you for your wonderful review. I’m glad to hear that you loved the hotel. I’m sorry to hear that you did not enjoy your breakfast and service at the restaurant. Your information will be discussed at our next meeting so we can provide training to ensure the level of service expected by our guest. Thank you again and we... More 

Virginia, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

The room was a little undersized, but that did not bother me as I only need so much space to spread out for 2 days. The 24 shuttle service was great and VERY convenient for shopping and fun at the casino. Quite contemporary and was a great getaway weekend for my wife and I.

Was this review helpful? Yes
TheHotelArundel, Manager at The Hotel at Arundel Preserve, responded to this review

Hello Tim, Thank you for choosing our hotel as a weekend getaway for you and your wife. Please come back and see us when you’re looking to get away in the near future. Sincerely, April Callahan Hotel Manager More 

Abington, Pennsylvania
Top Contributor
143 reviews 143 reviews
32 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed November 22, 2014

I chose this hotel based on reviews and glad that we did. The lobby is expansive and very well appointed, the room was large, clean and quiet (at least until the flights at BWI started in the morning), the bathroom was large too. The bed was extremely comfortable. We were given a room on the executive level which we greatly... More 

Was this review helpful? Yes
TheHotelArundel, Manager at The Hotel at Arundel Preserve, responded to this review

Thank you so much for taking the time to write such a wonderful review! We truly appreciate it! I'm glad you enjoyed our hotel. We do offer a scent in our lobby and I appreciate the fact that you mentioned it may have been to strong for you. We will try to lower the scent and see if that makes... More 

Washington Township, New Jersey
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 19, 2014

Newer hotel that is beautifully decorated. Near the mall and Live Casino. We stayed here to visit Annapolis which was easy 25 minute ride. They do it right here. Loved the décor and friendly staff. We ate at the Grillfire, great atmosphere. Sat at the bar. Loved the Brussels sprouts. Lobby had nice fireplace and sitting area. Exercise room nice... More 

Was this review helpful? Yes
TheHotelArundel, Manager at The Hotel at Arundel Preserve, responded to this review

What a wonderful review! Thank you for taking time to let us know about your experience. We strive to make sure all of our guests have a great stay. We couldn’t be happier that you enjoyed the features our hotel offers. Thank you for letting us know about the hot water in the shower. It is noted and will be... More 

Washington DC, District of Columbia
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed November 11, 2014

The hotel is excellent and the staff was extremely patient and friendly. We used them for a conference and I stayed an extra day. The food is very good and much better than some they charge a higher price for their amenities. My only complaint is that most hotels let you checkout at noon this one is at 11a. They... More 

Was this review helpful? Yes
TheHotelArundel, Manager at The Hotel at Arundel Preserve, responded to this review

Good afternoon Sandy, Thank you for taking time to leave a review for our hotel. I'm glad our staff helped make your stay more enjoyable. We try to offer our guest late check outs but all request are based on availability. I do apologize that we were not able to accommodate you. Thank you for sharing the room tip, our... More 

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Additional Information about The Hotel at Arundel Preserve

Address: 7795 Arundel Mills Boulevard, Hanover, MD 21076
Location: United States > Maryland > Hanover
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Hotel at Arundel Preserve 3.5*
Number of rooms: 150
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Hotel Style:
#1 Business Hotel in Hanover
#1 Family Hotel in Hanover
#1 Romantic Hotel in Hanover

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