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All 13 Hanover hotels

The Hotel at Arundel Preserve

3.5 of 5 Hotel   |   7795 Arundel Mills Boulevard, Hanover, MD 21076
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95%
Ranked #1 of 13 hotels in Hanover
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
Cat B
  • Overview
  • Reviews (369)
  • Photos (97)
  • Amenities
  • Q&A (4)
  • Room tips (89)
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369 people have reviewed this hotel

Traveler rating
    287
    67
    12
    3
    0
See reviews for
74
117
23
86
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
  • English first
  • German first
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English first
1 review
5 of 5 stars Reviewed 6 days ago NEW

beautiful hotel, clean, great service! hidden gem outside baltimore. Lots to do in the area. Executive suite is the way to go. Large spacious room with beautiful all glass shower and deep jacuzzi tub. Looking forward to staying again

Was this review helpful? Yes
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Thank you so much for your review! It really makes us feel amazing to be referred to as a Hidden Gem! Please come back and see us as soon as you can. Sincerely, Jeff Makhlouf, General Manager More

Senior Contributor
24 reviews 24 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Went to the area on business and agree with its rank as #1! The staff was great, the room was beautiful and the restaurant was on par with an that of an 4-star hotel. Liked that there are 3 other restaurants next door and that the shopping center is less than 5 minutes away. The Starbucks free coffee service in... More

Was this review helpful? Yes
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Thank you so much for taking the time to come back on Trip Advisor to comment on your stay. I am very happy to hear that you had a great time here while on business travel. We are looking forward to seeing you again and this time hopefully for some R&R! Sincerely, Jeff Makhlouf, General Manager More

1 review
3 of 5 stars Reviewed 1 week ago via mobile

So I was comp'd a room here and I was very excited to stay here because I heard nothing but great things about the hotel. The hotel was very clean and very beautiful. But I must say the service was not all that great. The employees were not friendly at all. No one ever said hi to me besides the... More

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TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Thank you for taking the time to write on Trip Advisor regarding your most recent experience. I had my team research your information and it seems that all the refunds were returned to your account. Please reach out to me personally at 410-796-9836 or via email at jeffm@thehotelarundel.com if you still need any help. We apologize for any inconvenience we... More

Minneapolis, Minnesota
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Everything about this lovely hotel is guest-pleasing, starting with the complimentary shuttle service to and from the airport and to the mall and casino. The lobby is warm and inviting and on my arrival, the desk clerk said "Welcome back!" I love the thick bathroom towels and the two shower heads, and the special lighting in the shower. The beds... More

Was this review helpful? Yes 1
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

I would first like to thank you for taking the time to write about your experience and stay. We truly appreciate the fact you talked about the area's amenities, hotel offerings and shared them with all TripAdvisor members. We can't wait for you to come back and see us! Sincerely, Jeff Makhlouf General Manager More

Alexandria, Virginia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

LOVE! LOVE! LOVE! this property. Very upscale and modern, customer service is always 100%. No complaints other than dropping in once and zero availability :-) I always joke with my husband this is OUR hotel for when we're in the Arundel area.

Was this review helpful? Yes
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Monique, what a seal of appreciation from you and your husband! You call us "Your" hotel- We feel special and appreciated! Well, your hotel misses you both and look forward to seeing you soon :) Sincerely, Jeff Makhlouf, General Manager More

Florida
Top Contributor
120 reviews 120 reviews
72 hotel reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed 1 week ago

I had the pleasure of staying at the Hotel at Arundel Preserve last week on business. The hotel is modern, yet very comfortable. My only concern was over the shuttle service from the airport. I think that I may have just made a wrong turn upon departing the D terminal, but for future reference, the pick-up for the shuttle is... More

Was this review helpful? Yes
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Thank you Mr. HotelGuy :) I love your Trip Advisor profile name:) Thank you so much for your feedback especially regarding the shuttle. I just copied my front office team on your review so they look into what happened as well as our procedures. We are looking forward to seeing you stay with us soon. Sincerely, Jeff MAkhlouf, General Manager More

Rhinebeck, New York
2 reviews
5 of 5 stars Reviewed 1 week ago

The Hotel at Arundel Preserve is an excellent place to stay. It is very close to BWI Airport and Amtrak station. The hotel shuttle provides transportation to/from airport/train, mall and casino. The rooms are clean. There are several restaurants connected to or across the parking lot from the hotel. The best feature of this hotel is their staff. Everyone is... More

Was this review helpful? Yes
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Thank you so much Tammy for explaining to other Trip Advisor members about our location and transportation offerings. I am also very happy to learn that you find our staff to be up to your standards. I will make sure they know that! Sincerely, Jeff Makhlouf, General Manager More

1 review
5 of 5 stars Reviewed 1 week ago

My husband and I attended a wedding here which was beautiful! the hotel itself is one of the nicest places I've ever stayed at. the rooms are beautiful there is a rain shower!! & even a Keurig in the room! this place had everything you can think of and was very nice. we will visit again.

Was this review helpful? Yes
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Thank you so much Priscilla: I really appreciate your comments and feedback. We have been very busy in July with weddings, as a matter of fact we've had 3 a weekend each weekend! We look forward to seeing you stay with us very soon again. Sincerely, Jeff Makhlouf General Manager More

Chicago, Illinois
Contributor
16 reviews 16 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful hotel with amazing decor in the rooms. Spotless hotel with great amenities with a fabulous restaurant. Stay here for twice annual sales meetings and really love the ambiance. Shuttle service is a nice touch as well.

Was this review helpful? Yes
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Thanks a million for taking the time to comment about your stay and of course for coming back to see us again. We look forward to seeing you stay with us on leisure. Thank you for the compliments regarding the rooms. Sincerely, Jeff Makhlouf, General Manager More

Winchester, Virginia
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I love this hotel and I frequent it often. It is very close (walking distance) to the new casino and the Arundel Mills mall. The room is always clean and it has a very crisp, modern feel. It offers two spectacular restaurants.

Was this review helpful? Yes
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Thank you so much KLSC83 for a short but yet great review! It says a lot when our great guests take time out of their busy schedule to comment about their stay. Please come back and see us soon, we missed you! Sincerely, Jeff Makhlouf, General Manager More

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Additional Information about The Hotel at Arundel Preserve

Address: 7795 Arundel Mills Boulevard, Hanover, MD 21076
Location: United States > Maryland > Hanover
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Hotel at Arundel Preserve 3.5*
Reservation Options:
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97 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#1 Business Hotel in Hanover #1 Romantic Hotel in Hanover #1 Family Hotel in Hanover
Hotel Class
Official Description (provided by the hotel)
Designed to be the premier meeting and event destination between Baltimore and Washington, DC. The height of modern luxury, with the features that make hosting a first-rate gathering second nature. THE SPACE9, 200 total square feet of flexible meeting space. Grand ballroom/banquet room for up to 300 guests. Outdoor terrace. Additional breakout rooms/boardroom, LEED Silver designed. THE TECHNOLOGY: Complimentary high-speed Internet throughout the hotel and meeting space, State-of-the-art audiovisual equipment and business center. THE LOCATION: Close to Fort Meade/NSA and Arundel Mills Mall. Convenient to Thurgood Marshall BWI Airport, Easy access to Baltimore, Annapolis and Washington, DC Complimentary shuttle service to BWI airport. THE ACCOMMODATIONS: Full-service hotel with spacious, luxurious guest rooms. Full-service restaurant and bar on-site. Indoor pool and fitness center. Complimentary parking. 150 rooms with an executive floor. ... more   less 
Number of rooms
150

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