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All 13 Hanover hotels

The Hotel at Arundel Preserve

3.5 of 5 Hotel   |   7795 Arundel Mills Boulevard, Hanover, MD 21076
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The Hotel at Arundel Preserve
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Ranked #1 of 13 Hotels in Hanover
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
CMCPhiladelphia_PA Abington, Pennsylvania
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404 reviews from our community

Traveler rating
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    15
    3
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Abington, Pennsylvania
Top Contributor
140 reviews 140 reviews
31 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I chose this hotel based on reviews and glad that we did. The lobby is expansive and very well appointed, the room was large, clean and quiet (at least until the flights at BWI started in the morning), the bathroom was large too. The bed was extremely comfortable. We were given a room on the executive level which we greatly... More

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TheHotelArundel, Manager at The Hotel at Arundel Preserve, responded to this review

Thank you so much for taking the time to write such a wonderful review! We truly appreciate it! I'm glad you enjoyed our hotel. We do offer a scent in our lobby and I appreciate the fact that you mentioned it may have been to strong for you. We will try to lower the scent and see if that makes... More

Washington Township, New Jersey
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 6 days ago NEW

Newer hotel that is beautifully decorated. Near the mall and Live Casino. We stayed here to visit Annapolis which was easy 25 minute ride. They do it right here. Loved the décor and friendly staff. We ate at the Grillfire, great atmosphere. Sat at the bar. Loved the Brussels sprouts. Lobby had nice fireplace and sitting area. Exercise room nice... More

Was this review helpful? Yes
TheHotelArundel, Manager at The Hotel at Arundel Preserve, responded to this review

What a wonderful review! Thank you for taking time to let us know about your experience. We strive to make sure all of our guests have a great stay. We couldn’t be happier that you enjoyed the features our hotel offers. Thank you for letting us know about the hot water in the shower. It is noted and will be... More

Washington DC, District of Columbia
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 weeks ago

The hotel is excellent and the staff was extremely patient and friendly. We used them for a conference and I stayed an extra day. The food is very good and much better than some they charge a higher price for their amenities. My only complaint is that most hotels let you checkout at noon this one is at 11a. They... More

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TheHotelArundel, Manager at The Hotel at Arundel Preserve, responded to this review

Good afternoon Sandy, Thank you for taking time to leave a review for our hotel. I'm glad our staff helped make your stay more enjoyable. We try to offer our guest late check outs but all request are based on availability. I do apologize that we were not able to accommodate you. Thank you for sharing the room tip, our... More

Contributor
20 reviews 20 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel as part of a conference. The breakfast and lunch set up was timely. The food was good and the conference center staff was really helpful. I recommend this hotel for your conference needs. The hotel is nicely decorated. It's close to the casino and mall. The shuttle driver was really nice. I took the free shuttle... More

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TheHotelArundel, Manager at The Hotel at Arundel Preserve, responded to this review

Good afternoon Michelle, Thank you for taking time out of your schedule to tell us about your experience at The Hotel. I'm glad our team was able to make your conference a success. I'm also very happy you were able to utilize our shuttle service and that helped make your stay an even more enjoyable one. If you ever travel... More

Windsor, Pennsylvania
1 review
5 of 5 stars Reviewed 3 weeks ago

Excellent! Nice Clean Modern Decor! Bed Super Comfortable! Nice Pool & Fitness Room! Pleasant, Friendly & Professional Housekeeping Staff! Best Hotel ever stayed in! Highly recommended! ~FYI~ This review comes from a fastidious person when it comes to hotel stays.

Was this review helpful? Yes
TheHotelArundel, Manager at The Hotel at Arundel Preserve, responded to this review

Thank you for the wonderful review! I'm so glad you enjoyed The Hotel. Providing excellent service is what we want for all of our guest. From all of our team, please come back and see us next time you're in the area. Sincerely, April Callahan Hotel Manager More

SW PA
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Our niece reserved a block of rooms here for her wedding and we loved the place. The lobby and restaurant made extensive use of stone in the walls accented by splashes of color from glass, abstract paintings and other wall art. Our room felt more like a small apartment with its entry hall, king bed, built-in couch with overhead spotlights,... More

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TheHotelArundel, Manager at The Hotel at Arundel Preserve, responded to this review

Thank you very much for staying with us. We are so glad we could make your stay enjoyable and feel like your home away from home. Please come see us again next time you are in the area. Sincerely, April Callahan Hotel Manager More

Towson, Maryland
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I just got home from a quick overnight at The Hotel - it was our second stay. We live nearby, but we sometimes stay there just to 'run away from home' for a night! Our King Room was beautiful. It's small, but laid out in such a way that it feels much larger. There is an excellent selection of coffees... More

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TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Awesome review!! Thank you so much for coming back to Trip Advisor to write about your stay at the Hotel! This certainly makes us proud! I also appreciate your comment on the design of the opaque glass separating the bathrooms and rooms. We will certainly relay the comments to our interior design team for possible suggestions. Please come back and... More

Raleigh, North Carolina
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel on our way to NJ, just driving through Maryland. It is in a nice location not very far from the highway. We got in pretty late, but we called ahead to let them know. The man at the desk was very confused during check in, and he could not figure out whether my room had... More

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TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Thank you Trisha for taking the time to comment about your most recent stay. Thank you very much for letting us know how it all went. Your feedback about the room is very appreciated and will definitely be shared for improvement. Please come back and see us again soon. Sincerely, Jeff Makhlouf General Manager More

Newnan, Georgia
Top Contributor
63 reviews 63 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Nice hotel clean easy to get to great price for area, alone reason I give it a 3 start was the fact no valet and no bell and was accused of smoking in the room when no one in our family is a smoker when I say accused and mean asked and by look on her face was not believed... More

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TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Thank you so much John for taking the time to review our hotel. Your feedback is greatly appreciated. We are currently reviewing the feasability and demand for valet services. We hope to have a decision by early next year. We really hope to see you stay with us again very soon. Sincerely, Jeff Makhlouf, Generla Manager More

Chicago, Illinois
Top Contributor
67 reviews 67 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 13, 2014

This impeccably clean, newer property is well worth the visit.. Casino and mall nearby. Easy access to highways and the airport, but with a healthy dose of peace and quiet. Both restaurants boast lively scenes, although the breakfast waitstaff at Grillfire was poor on a recent Sunday morning. The front desk staff was very friendly and helpful. There are also... More

Was this review helpful? Yes
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Thank you so much for taking the time to write this amazing review! We truly appreciate it! It means the whole world to us. Please come back and see us more often. Sincerely, Jeff Makhlouf General Manager More

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Additional Information about The Hotel at Arundel Preserve

Address: 7795 Arundel Mills Boulevard, Hanover, MD 21076
Location: United States > Maryland > Hanover
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Hotel at Arundel Preserve 3.5*
Number of rooms: 150
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