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The Hotel at Arundel Preserve

Certificate of Excellence
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7795 Arundel Mills Boulevard, Hanover, MD 21076
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The Hotel at Arundel Preserve
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469 Reviews from our TripAdvisor Community

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Traveler rating
    349
    98
    16
    5
    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (108)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (469)
  • Mar-May only
    (111)
  • Jun-Aug only
    (132)
  • Sep-Nov only
    (131)
  • Dec-Feb only
    (95)
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Mardela Springs
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

From the moment you walk in the doors you are in a quality hotel. The aromatherapy hits you and just gives you a sense of relief. The staff was very professional, the room was amazing, very clean. The room, holy cow, large bathroom, large sitting area, just a great room. The details they placed in the room are amazing. They... More 

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Virginia
Level Contributor
102 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We wouldn't consider staying at another hotel in the Hanover, BWI area. The rooms were large and greatly appointed. We loved the sitting area in the room and the extra size in the bathroom with the rain shower. The room felt more like a condo than a cookie cutter hotel room. There is ample parking on site, two great restaurants... More 

Was this review helpful? Yes
TheHotelArundel, Manager at The Hotel at Arundel Preserve, responded to this review

Good morning, Thank you for the wonderful review and the excellent title you gave us. I'm glad you enjoyed your stay and the room exceeded your expectations. If you travel back to the area, I hope you would consider staying with us again. Sincerely, April Callahan Hotel Manager More 

Level Contributor
69 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Overnight stay was very chic and comfortable- very stylish hotel and modern decor. Lots of parking in a deck. There are 4 on site restaurants. Excellent wifi. Nice indoor pool area with a life guard- which you don't run into much in hotels and that presumably limited weekday hours. They had great shades on the windows- very good black out... More 

Was this review helpful? Yes
TheHotelArundel, Manager at The Hotel at Arundel Preserve, responded to this review

Good morning and thank you for reviewing your property. I'm glad you enjoyed your stay and I hope to have you stay with us again in the near future. I hope you had a wonderful 4th of July. Sincerely, April Callahan Hotel Manager More 

Nashville, Tennessee
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

I wasn't expecting much when coming here as we were only staying two nights and wouldn't be spending too much time in our room, but it by far exceeded my expectations. The price was super reasonable compared to the top brand name hotels in the area, and the room was beautiful. We stayed in a king room and received a... More 

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TheHotelArundel, Manager at The Hotel at Arundel Preserve, responded to this review

Thank you for taking time to write such a wonderful review of the Hotel. I'm glad we were able to exceed your expectations. Our goal at the hotel is to make your stay an enjoyable one and make you feel like this is your home away from home. I hope if you travel back to the area you would allow... More 

Carlsbad, California
Level Contributor
230 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were in Baltimore for a family event and needed an airport handy, decent place for family to gather and stay. Budgets varied and this hotel was a good compromise. Clean, good amenities, spacious rooms. You'll need a car...it is not near anything in particular but within a half hour of several Baltimore area sites. Parking is easy, ample, and... More 

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TheHotelArundel, Manager at The Hotel at Arundel Preserve, responded to this review

Good afternoon Bruce, Thank you for taking time to review our property. I'm happy to hear the room was comfortable and could meet your needs. When traveling back to the area, I hope you would consider staying with us again. Sincerely, April Callahan Hotel Manager More 

Level Contributor
8 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

First let me start by saying, for the life of me I do not understand the negative reviews. THIS PLACE WAS AWESOME! The decor was immaculate...the staff: indescribably awesome....housekeeping: the cream of the crop....Grillfire restaurant: phenomenal! To expand: 1. The decor was one of a kind. It set a relaxing time throughout the entire hotel. The ambiance was exquisite. 2.... More 

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TheHotelArundel, Manager at The Hotel at Arundel Preserve, responded to this review

Good afternoon Iesha, Thank you for the wonderful review. I'm glad we were able to meet your expectations from our sleeping rooms to our lobby restaurants. We look forward to you staying with us in the near future. If you could please be so kind and let me know when you plan on returning so I can have a microwave... More 

Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed 4 weeks ago

One of the most comfortable and well-decorated Hotels I have stayed for a great rate. I figure the great room rate was made up for by the relatively pricey restaurants. But the food was great! All-in-all a great Hotel. The staff was very accommodating. I would say the best thing about the hotel is the rooms. They are comfortable, spacious,... More 

Was this review helpful? Yes
TheHotelArundel, Manager at The Hotel at Arundel Preserve, responded to this review

Thank you for taking time to write such a wonderful review. I'm glad you had an enjoyable stay and had a chance to eat at one of our restaurants. We look forward to having you stay with us again. Sincerely, April Callahan Hotel Manager More 

Laguna Niguel, California
Level Contributor
123 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We needed a place to stay to visit family nearby and picked The Hotel at Arundel Preserve based on reviews here. We reserved for Memorial Day weekend months in advance and requested adjoining rooms--one King and one double Queen--in the online system. I didn't know whether they got the request until I called a week before and they confirmed. It... More 

Was this review helpful? Yes 1
TheHotelArundel, Manager at The Hotel at Arundel Preserve, responded to this review

Thank you for the wonderful review! It seems like you enjoyed all of the amenities the hotel offers. I'm very happy you made the decision to stay with us. We strive to provide excellent guest service and we want all of our guest to walk away feeling like this is one of the best hotels they have ever stayed in.... More 

Glenolden, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We stayed here before our flight out of BWI. We were very happy with the hotel itself and the location. The shuttle service was outstanding! Very reasonable to stay here and leave our car for the week. I wouldn't hesitate to stay here again.

Was this review helpful? Yes
TheHotelArundel, Manager at The Hotel at Arundel Preserve, responded to this review

Thank you for the great review. I’m glad you enjoyed your stay and we look forward to you staying with us again. Sincerely, April Callahan Hotel Manager More 

Hillsborough, New Jersey
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very nice hotel. Very modern feel. Two good restaurants downstairs. I can never get the shower to be at a normal temp, it is either to hot or too cold. Some of the rooms are noisy, I am not sure if this is from the outside, or AC/heating units. The bathrooms are awesome though, and the beds are pretty comfortable.

Was this review helpful? Yes
TheHotelArundel, Manager at The Hotel at Arundel Preserve, responded to this review

Hello Barry, Thank you for reviewing our property and brining the shower temperature to our attention. I'll make sure to have our engineers look into this matter. We look forward to having you stay with us again. Sincerely, April Callahan Hotel Manager More 

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