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The Hotel at Arundel Preserve

Certificate of Excellence
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7795 Arundel Mills Boulevard, Hanover, MD 21076
Best prices for: 1 room 1 guest
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The Hotel at Arundel Preserve
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The Hotel at Arundel Preserve
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453 reviews from our community

Traveler rating
    336
    95
    16
    5
    1
See reviews for
85
143
25
114
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Poulsbo, WA
Top Contributor
60 reviews 60 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

you appreciate friendly service, modern design, cleanliness, great food, and a great rate. I stayed here for business, and was impressed with the great staff (they fixed a minor problem very quickly and even filled my room request with no questions). The hotel is also very clean, looks new, and has a great bar and restaurant. The free garage parking... More 

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2 reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

Everyone was really nice and friendly. It was clean but a little loud. I will be back soon. The have an amazing restaurant in the lobby that my husband eat at which was amazing. There staff is also well mannered as well

Was this review helpful? Yes
TheHotelArundel, Manager at The Hotel at Arundel Preserve, responded to this review

Hello Worldtraveler, Thank you for reviewing our property. I'm happy to hear you had an enjoyable stay. I hope to see you back in the near future. Sincerely, April Callahan Hotel Manager More 

Middle River, Maryland
1 review
3 of 5 stars Reviewed 6 days ago NEW

You will be very pleased with the up to date amenities and service. The restaurant Grill Fire is remarkable and has a good price point. The in room spa service is horrible. Not accommodating and lacks the ambiance of a real spa. The beds they use are cold as well as the sheets. They is little to none ambiance to... More 

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TheHotelArundel, Manager at The Hotel at Arundel Preserve, responded to this review

Good afternoon, Thank you for bringing the Spa matter to our attention. I would like to apologize for the service you received. I understand you spoke to our Front Office Supervisor and your billed was settled to your satisfactory. I'm glad to hear you enjoyed the hotel as well as Grillfire. Please let me know if I can assist you... More 

Senior Contributor
35 reviews 35 reviews
18 hotel reviews
56 helpful votes 56 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

So I get it rooms are not going to be ready early. I had a very early flight got here early was hoping to get some work done. Been waiting three hours and hard to believe not one stinking room is clean. Asked for key to business area no can do without having a room key. Would love a room... More 

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TheHotelArundel, Manager at The Hotel at Arundel Preserve, responded to this review

Good evening, Thank you for taking time to review our property and bringing this matter to my attention. I'm sorry to hear that you had less than a pleasant experience. Please feel free to contact me off line so I can address the concerns with your stay. Sincerely, April Callahan Hotel Manager More 

Langhorne, PA
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a great overnight stay here - the hotel is beautiful, and very modern. Rooms are spacious, clean, and contemporary. Only complaint was it was difficult to learn how to use all the light switches - we thought our phones were charging overnight, only to learn that the outlet was controlled by a switch. A minor snag in what... More 

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TheHotelArundel, Manager at The Hotel at Arundel Preserve, responded to this review

Hello Happy Traveler, Thank you for taking time to review our property. I must say, I know the lights can be a bit confusing. I'm happy that you enjoyed your stay and breakfast at Grillfire. We hope to see you back soon. Sincerely, April Callahan Hotel Manager More 

Washington DC, District of Columbia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Enjoyed my 4 nights stay at the Hotel very much. The room was modern, clean, comfortable and quiet and good value for money. I used the on site Grillfire bar and restaurant a couple of time and was also impressed with the quality and choice available. My only gripe is that the Italian restaurant - which I would have liked... More 

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TheHotelArundel, Manager at The Hotel at Arundel Preserve, responded to this review

Hello Kevin, Thank you for wonderful review of our property. I'm glad you enjoyed your room as well as Grillfire restaurant. I'm sorry Vivo was closed for a buyout. I hope if you stay with us again you have a chance to experience Vivo's delicious food. Sincerely, April Callahan Hotel Manager More 

Fort Dix, New Jersey
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed at this hotel a few times in the past couple of years. It is my favorite and only place I'll stay when I find myself over night in Baltimore. The rooms are very clean and the staff is always friendly.

Was this review helpful? Yes
TheHotelArundel, Manager at The Hotel at Arundel Preserve, responded to this review

Good afternoon, Thank you for continuing to stay with us. We value our guest and we appreciate your loyalty to our property. Sincerely, April Callahan Hotel Manager More 

Miami, Florida
Top Contributor
76 reviews 76 reviews
41 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at the Hotel for business. I liked the room layout, which makes the best use of the space. It lets plenty of light in, the bed is very comfortable and there is an assortment of pillows to choose from, which makes the sleeping experience extremely good! That's really important, after a long day of work. The gym is... More 

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TheHotelArundel, Manager at The Hotel at Arundel Preserve, responded to this review

Good afternoon Maria, Thank you for taking time to review our hotel. I'm glad you enjoyed your stay and would recommend our property. From our front desk to guest rooms as well as the business center we try to make sure all of our guests have a wonderful experience. I hope you would plan on staying with us in the... More 

Mahopac, NY
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Hip decor and lively attitude greet you in the large and very comfortable lobby area. A long gas fireplace with dancing flames faces the sitting areas in the lobby as well as the adjacent Grillefire restaurant. They also have an Italian restaurant for those inclined. Smallish pool in a cool room with hip tile. Kids enjoyed it. Koureg coffee makers... More 

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TheHotelArundel, Manager at The Hotel at Arundel Preserve, responded to this review

Good morning Marty, Thank you for the wonderful review. I'm glad you and your family had an amazing stay with us! Our goal is for all of our guest to walk away and have a "wow" factor about our property. I'm glad we were able to accomplish that for you. I look forward to having you stay with us again.... More 

CT
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed here with family over the Easter weekend and was so impressed with the decor, the cleanliness and the efficiency of the staff. It's a beautiful property and so well maintained. The children had a great time in the pool and a lifeguard was on duty to insure their safety. Whoever designed the interior of the hotel deserves so... More 

Was this review helpful? Yes
TheHotelArundel, Manager at The Hotel at Arundel Preserve, responded to this review

Good evening, I love the title! Thank you for taking time to review our property. I'm please you and your family had a wonderful stay. We pride ourselves in providing a friendly, clean and professional environment for our guest. If you're traveling back to the area, I hope you would consider staying with us again. Sincerely, April Callahan Hotel Manager More 

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Prices are for 1 room, 2 adults
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