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Homewood Suites by Hilton Baltimore-Arundel Mills

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GreenLeadersSilver level
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7491-B New Ridge Road, Hanover, MD 21076
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Best prices for: 1 room 1 guest
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Homewood Suites by Hilton Baltimore-Arundel Mills
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Homewood Suites by Hilton Baltimore-Arundel Mills
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308 Reviews from our TripAdvisor Community

Traveler rating
    184
    79
    29
    9
    7
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130
40
17
92
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (308)
  • Mar-May only
    (85)
  • Jun-Aug only
    (90)
  • Sep-Nov only
    (66)
  • Dec-Feb only
    (67)
All months
Mebane, NC
Level Contributor
142 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I was looking for a room in this general area of Baltimore for a guys weekend to see Orioles game, and my main requirement was a place with 4 beds for not too much money, especially since it was a Saturday night (O's vs. Yankees). This place delivered, and also for a nice price. The room had 2 Queens, sofa... More 

Was this review helpful? Yes
NaCorey N, Front Office Manager at Homewood Suites by Hilton Baltimore-Arundel Mills, responded to this review

Thank you so much for taking the time to give us your feedback. I am so happy to hear that you enjoyed your stay at our hotel and that our spacious two bed room suite served it's purpose for you and your guests! We are grateful to hear that you enjoyed your stay as well! We look forward to seeing... More 

Chicago, United States
1 review
5 of 5 stars Reviewed 1 week ago

Stay in the Homewood Suites is a great experience. The suite was well cleaned. We did not have any problem in our stay, the staff were courteous, facility is well managed. My children has so much fun in the pool, the breakfast is good and so the Managers special.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
NaCorey N, Front Office Manager at Homewood Suites by Hilton Baltimore-Arundel Mills, responded to this review

Thank you so much for your feedback. I am so happy to hear that you enjoyed your stay at our hotel and that our location served to your advantage! We are grateful to hear that you enjoyed our Manager's Reception and the pool as well! We look forward to seeing you soon! More 

Huntington, United States
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I had my flight get canceled and needed a place to stay the night. This review will not cover all the amenities as I did not utilize many of them. Full disclosure: I'm a Hilton Honors member, as well. I arrived after midnight after the courtesy shuttle had picked me up from BWI. The shuttle was prompt and seemed like... More 

Was this review helpful? Yes 1
NaCorey N, Front Office Manager at Homewood Suites by Hilton Baltimore-Arundel Mills, responded to this review

Thank you so much for your feedback. I am glad to hear that you were able to enjoy some of our amenities during your brief stay with us. Our team works extremely hard to ensure that each of our guests are beyond satisfied no matter what the circumstance and I am happy to know that we have succeeded in doing... More 

Selkirk, United States
1 review
1 of 5 stars Reviewed 1 week ago

I waited over an hour on two separate occasions. after calling the hotel a second and third time I was told they forgot about me and would be there shortly. I could have taken a cab and been there in ten minutes.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
NaCorey N, Front Office Manager at Homewood Suites by Hilton Baltimore-Arundel Mills, responded to this review

I am very sorry to hear about your recent stay with us. Here at the Homewood Suites, it is our number one priority to provide the best hospitality we can. We would like to hear from you regarding your recent stay with us. You can contact us at (410)878-7201. We hope to hear from you soon. More 

San Diego, California
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a business hotel. The hours of services available are for business hours, so for a vacationer there were some set backs. However, the staff was very kind and fed us after hours. There is only one van which is free but may not be available when you need it. The breakfast area was clean and well stocked. There... More 

Was this review helpful? Yes
NaCorey N, Front Office Manager at Homewood Suites by Hilton Baltimore-Arundel Mills, responded to this review

Thank you so much for your feedback. I am so happy to hear that you enjoyed your stay at our hotel and that our location served to your advantage! Our team works extremely hard to ensure that each of our guests are beyond satisfied no matter what the circumstance and I am happy to know that we have succeeded in... More 

Aberdeen Scotland
Level Contributor
27 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Shambolic start to our visit when unable to contact hotel on arrival at BWI as only 1 member of staff on duty so not able to arrange pick up, took 2 taxis from BWI and 2nd taxi dropped off at wrong Homewood suites on New Ridge road and hotel refused to take party to correct hotel as receptionist said it... More 

Was this review helpful? Yes
NaCorey N, Front Office Manager at Homewood Suites by Hilton Baltimore-Arundel Mills, responded to this review

Thank you for taking the time to write us a review. I am very sorry that we fell short during your stay with us. With this being said, we will use this information to help us improve in the future as our number one priority is one hundred percent guest satisfaction More 

Hanover MD, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

My issue with this property are as follows: Breakfast: Very disappointing! Food was cold on both 6&7 June. On 6 June you ran out of grits in the first hour and never replenished the item. The food was so bad my group went down and purchased food from your Hilton Garden Inn property. Management: On 7 June I asked the... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
NaCorey N, Front Office Manager at Homewood Suites by Hilton Baltimore-Arundel Mills, responded to this review

I am very sorry to hear about your recent stay with us. Here at the Homewood Suites, it is our number one priority to provide the best hospitality we can. We would like to hear from you regarding your recent stay with us. You can contact us at (410)878-7200. We hope to hear from you soon. More 

Virginia Beach, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Excellent facilities. Great Manager Reception in the evening and the complimentary breakfast was great. Good location for business at Ft Meade. Good access to restaurants and shopping nearby. Easy access to interstate (George Washington Parkway).

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
NaCorey N, Front Office Manager at Homewood Suites by Hilton Baltimore-Arundel Mills, responded to this review

Thank you so much for your feedback. I am so happy to hear that you enjoyed your stay at our hotel and that our location served to your advantage! We are overjoyed to hear that you enjoyed the Manager's Reception and breakfast. Our team works extremely hard to ensure that each of our guests are beyond satisfied no matter what... More 

Schenectady, United States
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed with my husband for a long weekend at the Homewood Suites by BWI. Had a super quiet suite with two bedrooms, very clean, nice bathrooms, nothing luxurious, just pleasant and soothing. The hotel is located in an area accessible only by car, no way of walking to it. No shops or restaurant access without getting in a car. That... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
NaCorey N, Front Office Manager at Homewood Suites by Hilton Baltimore-Arundel Mills, responded to this review

Thank you so much for your feedback. I am so happy to hear that you enjoyed your stay at our hotel and that our location served to your advantage! We hope that the next time you visit, you can take advantage of our complimentary, 24 hour shuttle service. Our team works extremely hard to ensure that each of our guests... More 

Delaware, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

y card was charged $1,809.00 for a one night stay which should have been $139.00. I was not aware of this (as my receipt had the correct amount on it) and until I went to use my card at the local mall and was declined (causing great embarrassment to me). After arriving back home and logging into my computer to... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
NaCorey N, Front Office Manager at Homewood Suites by Hilton Baltimore-Arundel Mills, responded to this review

I am very sorry to hear about your recent stay with us. Here at the Homewood Suites, it is our number one priority to provide the best hospitality we can. We would like to hear from you regarding your recent stay with us. You can contact us at (410)878-7200. We hope to hear from you soon. More 

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