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Homewood Suites by Hilton Baltimore-Arundel Mills

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7491-B New Ridge Road, Hanover, MD 21076
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Homewood Suites by Hilton Baltimore-Arundel Mills
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359 Reviews from our TripAdvisor Community

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Baltimore, United States
5 of 5 stars Reviewed yesterday NEW

Homewood Suites was great to have children - the pool and free breakfast are perfect. They had a lifeguard on duty and the pool is only 4 feet - so very safe for children. The breakfast was perfect for kids with lots of options. The location was great because Arundel Mills Mall is very close by with a great movie... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Donna F
5 of 5 stars Reviewed 2 days ago NEW

Every facet of the hotel is excellent for this level of hotel. The entire facility is clean and comfortable. The staff bend over backwards to ensure all needs are met for the customer and are always friendly in their demeanor. I would highly recommend the hotel for either short or long stays. Well worth your money.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Dave H
Landover, United States
1 review
5 of 5 stars Reviewed 1 week ago

I had a very good stay at the hotel. The staff was very helpful with any questions that we had. They even informed us about the convenient way to access the other side of the hotel if we wanted to go on that side. Check in was very easy but we did have a problem with our keys which they... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Vernique P
Baltimore, Maryland, United States
1 review
5 of 5 stars Reviewed 1 week ago

Nice hotel, perfect location very Relaxing. I would defiantly recommend this hotel if your in the Arundel mills are of Maryland. did I mention its a pet friendly hotel. the staff is very nice. the mall and casino is very close. I recommend this hotel if your solo or with your family.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank bailey1218
Kory D, General Manager at Homewood Suites by Hilton Baltimore-Arundel Mills, responded to this review

I am most pleased that you were generally found the Hotel and staff to meet and exceed your expectations. The Homewood Suites was honored to play a role in the overall success of your stay. We hope to see you again More 

Kapolei, United States
1 review
5 of 5 stars Reviewed 1 week ago

Upon arriving early, and being a HiltonHonors Member, I was offered a free upgrade to my room. The rooms are clean, and spacious. The staff went above and beyond to make my stay enjoyable. They offer a delicious breakfast and evening meals that made it easier to "come home to". Well done Homewood Suites!!

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Jon-David C
Kory D, General Manager at Homewood Suites by Hilton Baltimore-Arundel Mills, responded to this review

Thank you for taking the time to write of your recent meetings and functions. It is through such candid feedback that we continue to improve upon our product and services. Your kind and gracious comments regarding the Hotel facilities and the exceptional service and attention your received from the staff are greatly appreciated. More 

Level Contributor
42 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Have stayed at the Homewood Suites a few times now. The check in and every interaction I have had with FD, Housekeepers, and Breakfast Hostess at the Homewood has always been great and every associate seemed engaged in making sure I had everything I needed. I even left an item behind and when I returned to pick it up the... More 

Helpful?
Thank Mike P
Drew G, Manager at Homewood Suites by Hilton Baltimore-Arundel Mills, responded to this review

Mike, Thank you for taking the time to review us on TripAdvisor. I am so happy you enjoyed your stay with us. We hope you stay with us again because you always have a Home with us! Drew Gunderson Director of Operations Hilton Garden Inn Baltimore-Arundel Mills Homewood Suites by Hilton Baltimore-Arundel Mills More 

Glendora, California
Level Contributor
117 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed January 5, 2016

We had an excellent stay at this hotel. Close to BWI. Large suites with a full kitchen, 2 bedrooms, 2 bathrooms, living area. We also had a one bedroom suite that was very large and also had a kitchen. The breakfast was so/so-eggs and potatoes cold, but lots of other cold food offerings. Hotel staff were very helpful and pleasant.

Helpful?
Thank debrick79
Drew G, Manager at Homewood Suites by Hilton Baltimore-Arundel Mills, responded to this review

Thank you for reviewing us on Trip Advisor. I am so happy to hear you had a excellent stay at our home. I hope we get the chance to welcome you back home again! Enjoy the day! Drew Gunderson Director of Operations More 

Williamsburg, Virginia
2 reviews
3 of 5 stars Reviewed January 5, 2016

The front desk staff was excellent, but the room was not clean. The carpet in the room was stained and they did not come in and clean the room every day. Also, for two people, they left only two wash clothes. One day, once a request was made, they brought the wash clothes and towels in and emptied the trash,... More 

Helpful?
Thank connie2k2014
Drew G, Manager at Homewood Suites by Hilton Baltimore-Arundel Mills, responded to this review

Connie, Thank you for commenting on our wonderful front desk team. But I am sorry to hear that we fell short on our housekeeping and breakfast items. I have spoken with our Director of Housekeeping and he has assured me this will not happen in the future, As for our breakfast I am happy to announce our new Executive Chef... More 

Baltimore, United States
1 review
5 of 5 stars Reviewed January 4, 2016

This hotel provides the perfect comforts of home. If you are looking for a comfortable atmosphere like home; this is the hotel for you. The food isn't the greatest but it is good enough to start the day. The staff is friendly and do whatever needs to be done to accommodate you and make sure you have a great stay.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Shayla R
Drew G, Manager at Homewood Suites by Hilton Baltimore-Arundel Mills, responded to this review

Shayla, Thank you for staying at our home when you are away from home. I hope you get the chance to stay with us again. I would like you to be one of the first to know we have a new Executive Chef at our hotel and she is in the process of working with our Homewood Suites breakfast &... More 

Harrisonburg
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 2, 2016

Our 2 bedroom suite was perfect for the 5 of us - 4 adults and one toddler. Having the separate sleeping area was a benefit and worked out great. The beds were comfortable. From check-in to check-out the staff were friendly, helpful and professional. Since my son and grandson had an early morning flight we stayed the night. The airport... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Atraveler1955
Drew G, Manager at Homewood Suites by Hilton Baltimore-Arundel Mills, responded to this review

Thank you for staying with us and I am so happy you found our home to your liking! I hope we get the chance to show our home off to you again in the future! I hope your flight was a pleasant one. Enjoy the day! Drew Gunderson Director of Operations More 

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