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Homewood Suites by Hilton Baltimore-Arundel Mills

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7491-B New Ridge Road, Hanover, MD 21076
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Homewood Suites by Hilton Baltimore-Arundel Mills
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Homewood Suites by Hilton Baltimore-Arundel Mills
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276 reviews from our community

Traveler rating
    165
    70
    26
    9
    6
See reviews for
117
37
16
84
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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Richmond, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

My room was very clean, and neat. The check in was quick and easy. If i had to go anywhere i didnt have to drive because they have a shuttle that takes you places. I was on the 11th floor and it was very quiet up there. The food wasnt that great, didnt have many selections. Parking was ok you... More 

Review collected in partnership with Homewood Suites by Hilton

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DC
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Desk and hotel staff is incredibly pleasant and accommodating. Nice complimentary happy hour-- and dinner! Hotel room could use a bit deeper cleaning-- there was hair in my bathroom and the kitchen area was generally a bit "worn". Nice big rooms--- and pet friendly!

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Zachary M, Guest Services Agent at Homewood Suites by Hilton Baltimore-Arundel Mills, responded to this review

primpolished, Thank you very much for feedback in regards to your current stay with us. We appreciate having you with us at the Homewood Suites and we are glad to hear of the great service you received. I want to apologize for the hair that you found in your room, and I have forwarded your information from your room to... More 

fredericksburg, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Very pleased with overall stay at this hotel. Stayed in 2 bedroom suite with friends for $209. Just what we were looking for. Accommodations were excellent. Would highly recommend staying here. Was close to Maryland Live Casino which we were going to.

Review collected in partnership with Homewood Suites by Hilton

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Zachary M, Guest Services Agent at Homewood Suites by Hilton Baltimore-Arundel Mills, responded to this review

Michael C, Thank you for your feedback from your recent stay with us. I am glad you chose to try out our two bedroom suite with your friends, as they are the most spacious rooms we offer here at the Homewood Suites. Having the casino close to us makes each and every day interesting and exciting. I hope you were... More 

Baltimore, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The service I received from the time I arrived to the time I left. The hotel was quiet and the staff assisted me very quickly when needed. I am more than satisfied as you guys went above and beyond my expectations. I think the guy that did my check in name was Zack...I wish I could remember but his service... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Zachary M, Guest Services Agent at Homewood Suites by Hilton Baltimore-Arundel Mills, responded to this review

Hi Tierra J, I was in fact the Guest Services Agent whom checked you in. Thank you very much for taking the time to review our property. One of the big things that we make sure is welcomed at the Homewood Suites, is the home away from home atmosphere that we abide by. You can always rest assured that any... More 

Senior Contributor
27 reviews 27 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for one night due to an early morning international flight for my wife. Did not have the evening dinner due to it's only Monday-Thursday but there are plenty of resteraunts nearby including Olive Garden, Red Lobster, LongHorn etc. Also very close (5min) to the Maryland Live Casino but we didnt stop this time around. Overall it's a different... More 

Was this review helpful? Yes 1
Zachary M, Guest Services Agent at Homewood Suites by Hilton Baltimore-Arundel Mills, responded to this review

BigT76er, I hope your wife's international flight went smoothly. Having managers reception which is dinner Monday through Thursday from 5-7 is a standard here at the Homewood Suites. We are very unique, as we have the Hilton Garden Inn with us. This allows you as an extended stay guest to utilize one of the conveniences of the Great American Bar... More 

Hopewell
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 18, 2015

Clean Hotel Great Staff, excellent shuttle service. Staff was very accommodating during snow storm, had shuttle running to casino when other hotels had quit. Breakfast pretty good, Front desk manger very polite. Bed was really comfortable. Really good restaurant in hotel as well. Staff extremely courteous, 3rd stay at hotel very consistant quality.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Zachary M, Guest Services Agent at Homewood Suites by Hilton Baltimore-Arundel Mills, responded to this review

Ronnie I, We want to thank you for staying with us time after time again. I am so grateful that we are able to provide you with a very consistent quality level of hospitality. Thank you very much for taking the time to review our Homewood Suites of Arundel Mills. We look forward to seeing you back in the near... More 

Pasadena
2 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 11, 2015

When our house was damaged we needed accomodations STAT. We dreaded the thought of being stuck in a hotel, but the hotel & staff here really changed our minds. Quiet, comfortable and very accomodating. Great experience...we weren't sure we really wanted to go back home!

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Zachary M, Guest Services Agent at Homewood Suites by Hilton Baltimore-Arundel Mills, responded to this review

Neysa E, Thank you very much for your feedback. We pride ourselves every day with the level of hospitality we are able to bring our guests. At our Homewood Suites, we are your home away from home and will continue to be here for you any time you may need accommodations. I hope everything is faring well with your home... More 

Bowie, MD
Senior Contributor
39 reviews 39 reviews
32 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed February 8, 2015

Weirdest hotel layout I've ever seen! Half the hotel is a Hilton Garden Inn, the other is the Homewood Suites. Booked this hotel for the 2BR suite for a teen sleepover. The suite was a little smaller than expected, but did the job. Got a little scared when I had to sign a no party policy, considering we planned to... More 

Was this review helpful? Yes 1
Zachary M, Guest Services Agent at Homewood Suites by Hilton Baltimore-Arundel Mills, responded to this review

TravelMom_Bowie, I am very happy to hear you had such a good stay with us. Our two bedroom suite is our largest room we have at the Homewood Suites of Arundel Mills and I am glad it was a good fit for your stay. We want to thank you for your feedback in regards to your stay as this helps... More 

Ellicott City, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 3, 2015

Great evening with family, enjoyed complimentary shuttle to the mall-made getting around very easy. Suite was comfy and had enough space for everyone. Kitchen has microwave oven, not a full size Zach at the front desk was awesome!

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Andrea D, Front Office Manager at Homewood Suites by Hilton Baltimore-Arundel Mills, responded to this review

Trip Advisor Guest, Thank you for sharing your experience with us. We are always looking to make sure our guests feel right at home from the moment they enter our doors to the moment they leave and I am happy knowing that you were comfortable throughout your time here. I will be sure to share your feedback with the rest... More 

Westminster, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 3, 2015

This was a very nice facility with a wonderful staff. They showed great interest in providing a quality experience for me. The free parking and airport shuttle made my stay all the more pleasant and cost effective.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Andrea D, Front Office Manager at Homewood Suites by Hilton Baltimore-Arundel Mills, responded to this review

Richard H, Thank you for your feedback. We are so glad that you enjoyed your stay with us! Our team is always here to ensure you are satisfied. We look forward to a time when we may welcome you back to the hotel! Best Regards, Andrea More 

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