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Homewood Suites by Hilton Baltimore-Arundel Mills

3.0 of 5 7491-B New Ridge Road, Hanover, MD 21076
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Certificate of Excellence 2014
Homewood Suites by Hilton Baltimore-Arundel Mills
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Homewood Suites by Hilton Baltimore-Arundel Mills
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245 reviews from our community

Traveler rating
    143
    63
    24
    9
    6
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105
27
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80
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Fayetteville, United States
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

The location is perfect, near the mall and Walmart. Both suite versions are ideal for any family, couple or single stay and the staff is extremely helpful. Only consideration is you might want to take advantage of your stay and use your stove (the complimentary breakfast options were slim).

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Great location in close proximity to BWI Airport, Maryland Live Casino and Arundel Mills Outlet Mall. The hotel was very nice and the staff were extremely helpful. Even though my GPS thru me off some because the Homewood Suites is on the rear side of the Hilton Garden Inn.

Review collected in partnership with Homewood Suites by Hilton

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Roanoke, Virginia
Top Contributor
209 reviews 209 reviews
63 hotel reviews
131 helpful votes 131 helpful votes
3 of 5 stars Reviewed 1 week ago

We prefer to stay at suite properties so we can have the extra room. This Homewood is a nice property that is well appointed an clean. We did have a couple of issues. The first was a beeping noise that was coming from the dishwasher. I couldn't get it to stop so I had to turn it off at the... More

Was this review helpful? Yes 1
Nicole C, Assistant Front Office Manager at Homewood Suites by Hilton Baltimore-Arundel Mills, responded to this review

TripAdvisor Guest, First and foremost, I would like to thank you for taking a moment to share your experience with us. I sincerely apologize that this particular stay did not meet up to your expectations. I genuinely appreciate the feedback you have provided as it allows us the opportunity to grow as a hotel. With that being said, your comments... More

Matthews, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Convenient location, nice staff and great size suites. The breakfast bar offered a variety of foods each day and not the same thing. Life guard on duty at the indoor pool was an added security with my children swimming.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Nicole C, Assistant Front Office Manager at Homewood Suites by Hilton Baltimore-Arundel Mills, responded to this review

Amory N., Thank you for taking a moment to provide your feedback regarding your recent stay. I am very glad that you and your family enjoyed yourselves and I do look forward to welcoming you back to the hotel! Best, Nicole More

Charlotte, North Carolina
Top Contributor
54 reviews 54 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel was clean and nice. It was convenient where we were not in downtown Baltimore where it's clouded, but we were able to just drive short distance to where we wanted to go. There is live casino nearby if you enjoy some gambling. I wish there were more choices for complimentary breakfast and the pancakes were hard as rocks.

Was this review helpful? Yes
Nicole C, Assistant Front Office Manager at Homewood Suites by Hilton Baltimore-Arundel Mills, responded to this review

TripAdvisor Guest, Thank you for your feedback. I am glad that our location served to your advantage. I do apologize that you were unhappy with your breakfast options and will be sure to pass along your comments to our Director of Food and Beverage. I do hope that the remaining amenities that our hotel offers as well as our service... More

1 review
5 of 5 stars Reviewed 3 weeks ago

I stay at this particular hotel each time I am in the area. The staff and amenities are above the bar. The location is perfect to Maryland Live, Airport, Light Rail, Baltimore, DC, etc. I am not easily pleased, but I am more than pleased with HOMEWOOD SUITES ANNE ARUNDEL. You will not be disappointed.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Nicole C, Assistant Front Office Manager at Homewood Suites by Hilton Baltimore-Arundel Mills, responded to this review

TripAdvisor Guest, Thank you so much for taking a moment to share your experience with us. I genuinely appreciate your kind words regarding our staff and I am so happy to hear that you were more than pleased with your stay at our hotel. Our team works diligently to ensure that each of our guests have a memorable experience and... More

Newtown, Pennsylvania
Senior Contributor
44 reviews 44 reviews
21 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at the Hilton Garden in a few years ago. Both hotels are in the same building, the homewood suites occupies the top floors. Our last visit was a disaster - see my prior review for details. In a nutshell, customer service was abysmal. This trip was much better. Customer service was better. Hotel was clean, well appointed, food... More

Was this review helpful? Yes 1
Nicole C, Assistant Front Office Manager at Homewood Suites by Hilton Baltimore-Arundel Mills, responded to this review

TripAdvisor Guest, Thank you so much for taking a moment to share your experience with us. I am so happy to hear that your stay this time around was much better than your last from two years ago. I sincerely apologize that the HVAC unit situation was still a recurring issue for you. I will definitely make sure I speak... More

San Antonio, United States
1 review
5 of 5 stars Reviewed September 15, 2014

My experience here was a very enjoyable, the staff was very friendly, the food was great, and I felt comfortable. They offered a voucher for the casino, and shuttle service until the early hours of the morning.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Nicole C, Assistant Front Office Manager at Homewood Suites by Hilton Baltimore-Arundel Mills, responded to this review

Eddie R., Thank you for your feedback. I am so glad that you had an overall enjoyable stay. It is our mission to ensure that each of our guests have a memorable experience and I am happy to know that we have succeeded! Thank you for making us your hotel of choice--I look forward to a time when you may... More

Salisbury, United States
1 review
5 of 5 stars Reviewed September 10, 2014

The Staff is very helpful & welcoming. The overall appearance of the hotel is very clean. There is a need for more choices for their complementary breakfast, such as a pancake machine. The hotel is central to BWI airport, shopping and many resturants. For those who like to gambel Live Casino is less than a mile away.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Nicole C, Assistant Front Office Manager at Homewood Suites by Hilton Baltimore-Arundel Mills, responded to this review

Virginia H., Thank you for taking a moment to share your experience with us. I appreciate your suggestions pertaining to the variety of items that could potentially be served during the complimentary breakfast and will be sure to forward your comments along to our Director of Food and Beverage. Overall, I am glad that you enjoyed yourself and that our... More

Highlands Ranch, CO, USA
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 1, 2014

I've stayed at this hotel many times and I keep coming back! The staff is outstanding !!! There are many hotels in the area, but this one stands out. I always take advantage of the complimentary breakfasts and dinners during the week. The proximity to major highways makes the location very convenient.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Nicole C, Assistant Front Office Manager at Homewood Suites by Hilton Baltimore-Arundel Mills, responded to this review

Kevin M., I'd like to start off by saying that we appreciate your continued loyalty! Our team is always here to assist you throughout each of your stays so I genuinely appreciate your kind words. I look forward to your return! Best, Nicole More

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Additional Information about Homewood Suites by Hilton Baltimore-Arundel Mills

Address: 7491-B New Ridge Road, Hanover, MD 21076
Phone Number:
Location: United States > Maryland > Hanover
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Baltimore-Arundel Mills 3*
Number of rooms: 99
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Also Known As:
Homewood Suites By Hilton Baltimore-Arundel Mills Hotel Hanover
Homewood Suites Hanover

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