We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Element Arundel Mills

3.0 of 5
Hotel website
Hotel deals
7522 Teague Road, Hanover, MD 21076
Special Offer
Book Early and Save
Element Arundel Mills
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Ranked #8 of 14 Hotels in Hanover
A recent review
4 of 5 stars reviewed 1 week ago
cypress2015 Brooklyn, New York
Write a Review

264 reviews from our community

Traveler rating
    126
    71
    17
    24
    26
See reviews for
65
51
25
81
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • German first
  • Swedish first
  • Any
English first
  • All months
    (264)
  • Mar-May only
    (62)
  • Jun-Aug only
    (89)
  • Sep-Nov only
    (57)
  • Dec-Feb only
    (56)
All months
Brooklyn, New York
1 review
4 of 5 stars Reviewed 1 week ago NEW

Stayed here unexpectedly due to weather/flight issues. In the morning the shuttle driver - Guy P- was helpful and friendly - made my anxious ride to amtrak smooth and enjoyable after a lot of travel trouble!

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 1 week ago via mobile

Had a wonderful time with my bab on Valentine's Day room was nice an spacious and our view was nice my only problem was the security deposit money never came back on my card not quiet sure why i left the room clean only thing was in the room for housekeeping to clean was rose pedals 😁😁😁

Was this review helpful? Yes
Atlanta, Georgia
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My first stay at Aloft and I was overall very impressed with the hotel and service. I stayed two nights and depended on the shuttle for my travel back and forth to the airport to perform my airline audits. The shuttle drivers were professional in demeanor and Guy P. even turned around midway to the hotel to return to the... More 

Was this review helpful? Yes
Ripon, California
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We loved our stay here. The accomodations were perfect for us. We loved the van service and the 5 mile radius since we did not have a rental car. Jimmy C. and Guy P. went out of their way to get us places. We got to a great restaurant for dinner and then picked up again! Also service to the... More 

Was this review helpful? Yes
Bethlehem, Pennsylvania
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have been coming to the aLoft Arundel Mills since it was built, and only ever saw the Element in passing. So I finally decided to stay at Element for a relaxing weekend by myself, and truly enjoyed it. The hotel is modern and I love the design and layout of the 1BR suite I stayed in. The convenience of... More 

Was this review helpful? Yes
Abilene, Texas
Senior Contributor
47 reviews 47 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Spent two weeks there in February. The staff was absolutely great loved the location.the shuttle service was always available the rain shower bathroom was awesome would stay again. There is an amazing selection of food nearby and parking is readily accessible.

Was this review helpful? Yes
Megan L, Starwood Hotels at Element Arundel Mills, responded to this review

Dear K-State_Traveler, We’re pleased to hear you thoroughly enjoyed your extended stay at our hotel. Our team is committed to delivering the best experience for our guests, so it’s our pleasure to make your stay memorable. Thank you for taking the time to share your experience with us, and we hope to host you again should you return to the... More 

Senior Contributor
32 reviews 32 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We had a reservation guaranteed for late arrival as our flight was getting in at 10PM. When we arrived, they had no rooms left at the hotel. They offered us a room at their attached property ALOFT, however that is 3 stars vs 3.5 stars at Element, for the same price. The ALOFT was not family friendly loud music in... More 

Was this review helpful? Yes
Megan L, Starwood Hotels at Element Arundel Mills, responded to this review

Dear LJBeem, We genuinely apologize for the inconveniences you have experienced with our hotel. It is certainly not our intent to have overflow, but unfortunately, complications arise on occasion. Providing excellent service to our guests is a top priority to our team, and we are sincerely sorry you were not pleased with your experience. Thank you for taking the time... More 

Washington, DC
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Pros: Nice Eco-Friendly Hotel. The hot breakfast is great! Close to the Arundel Mills Mall and Maryland Live Casino. Free 24 hour shuttle. Between & Hot Breakfast you can not beat these services! Cons: Front desk workers need additional customer service training. Toilet overflowed at 2:00am in the morning....fixed promptly.

Was this review helpful? Yes
Jersey City, New Jersey
Contributor
13 reviews 13 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We stay at SPG on every trip ... usually we love the Element ... this was the first time we stayed at this property .. NEVER AGAIN ... we had a reservation made on SPG.com 30 days in advance. We arrived at the airport, picked up by the shuttle.. so far great service .. Jojo at the front desk ..... More 

Was this review helpful? Yes
Megan L, Starwood Hotels at Element Arundel Mills, responded to this review

Dear Patrick G, We sincerely apologize for your dissatisfying experience while staying with us as we completely understand your frustration. An unforeseen maintenance issue occurred with your room’s temperature control, and we are very sorry for the inconvenience this caused you. I assure you, what you encountered is very rare at our property, and we hope you will consider giving... More 

Maryland
2 reviews
5 of 5 stars Reviewed 4 weeks ago

I had the best customer service from all the employees. The rooms was so clean and breakfast was great. Theres a front desk worker name Siyon who help me with everything i needed. She was the best front desk at attended i ever meet. i recommend this Hotel to everyone.

Was this review helpful? Yes
Megan L, Starwood Hotels at Element Arundel Mills, responded to this review

Dear Dontonyo M, Our team is committed to creating the best experience for each of our guests, so we are thrilled to hear our team made your stay memorable. We will be sure to share your kind comments with Siyon and the rest of the team, and we hope to host you again the next time you’re in the area.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

48 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (43)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (19)
Viewed
Pool/beach area (1)
Viewed
View from room (1)
Viewed
Bathroom (2)
Viewed
Dining (4)
Viewed
Other (12)

Management photos: Courtesy of the property manager

Viewed
All management photos (5)
Viewed
Hotel & grounds (2)
Viewed
Business center/function rooms (1)
Viewed
Room/suite (2)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question