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All 13 Hanover hotels

Element Arundel Mills

3.0 of 5 Hotel   |   7522 Teague Road, Hanover, MD 21076
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74%
Ranked #7 of 13 hotels in Hanover
A recent review
4 of 5 stars reviewed yesterday
Monique R
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198 people have reviewed this hotel

Traveler rating
    91
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See reviews for
47
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • German first
  • Swedish first
  • Any
English first
1 review
4 of 5 stars Reviewed yesterday NEW

I really enjoyed my stay at the Element Extend stay hotel. The room was spacious and set up very cozy. I really liked the full size fridge and the queen size sofa bed(we had a king size also) the shower was awesome! Aleah the desk clerk was very helpful. It was just a hop skip and a jump from Maryland... More

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San Diego, California
Senior Contributor
37 reviews 37 reviews
35 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The Lobby is fresh and clean and beautiful. The staff is equally as hospitable as the Lobby is inviting. The van driver was especially friendly. Once you get to the guest room floors....I found the place to feel dark, sterile and uninviting. No padding under the carpet in the hallways. The room while large and spacous with new everything...it was... More

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Pennsauken, New Jersey
2 reviews
5 of 5 stars Reviewed 1 week ago

I stay in hotels for 60 nights a year. I finially found a hotel chain that offers clean, affordable rooms with exceptional customer service. JoJo at the front desk works every evening and provides the best customer service you can expect. Anything you need she will get it for you. The room comes with free light breakfast and a light... More

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MOON TOWNSHIP
Top Contributor
50 reviews 50 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was our first time in the Element hotel. It has a well appointed kitchen in the suite. Stainless steel appliances, it looked very nice. The entire hotel is done in a clean, non-cluttered, simple line, functional style. The room was very nice and comfortable. The pool was much smaller than the picture and crowded with kids, so we didn't... More

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Waterford, Connecticut
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

This hotel has great potential, very stylish, nice large room, walk-in shower, kitchenette but they just can't seem to get it together. The staff all seems like they can benefit from a retraining. There was plenty to whine about but for our family it all starts with cleanliness and without that, don't care what else you do, it just isn't... More

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Megan L, Starwood Hotels at Element Arundel Mills, responded to this review

Dear macfam2014, Thank you for taking the time to write us your honest review. It’s very important to our team to deliver exceptional service to each guest, and we apologize that you experienced poor customer service during your stay. Cleanliness is additionally a top priority, and we are very sorry for that status of your room as this is not... More

Baileys Crossroads, Virginia
1 review
5 of 5 stars Reviewed 2 weeks ago

My boyfriend and I wanted to escape for the 4th July holiday, but did not want to travel very far, so we decided to stay at the Element, (great location for shopping at the mall, going to the casino and cinema). We were upgraded by Siyon at the front desk. She was very friendly and helpful. As a result of... More

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Los Angeles
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I recently stayed at the element and the customer service provided by Dakota was OUTSTANDING she was so polite and informative about both hotels and the arundel mills area I was BEYOND HAPPY WITH HER SERVICE thank you for making my birthday weekend the best ever I will be back soon

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Washington, District of Columbia, United States
Contributor
13 reviews 13 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I wanted to avoid the all night fireworks in DC so I decided to check in here. The staff was super friendly and helpful. I was upgraded and allowed an early check in and late check out! The accommodations were great. The view from my room wasn't so hot due to construction, but the room itself was clean and comfortable.... More

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Hanover, Maryland
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 3 weeks ago

I admit to being spoiled by the attention to detail in my room and customer-oriented staff at Element Arundel Mills. My husband and I were there for a month while I took a class at the nearby base. The breakfast and manager's reception in the afternoons were lifesavers. Sometimes I was so tired, I didn't want to leave the hotel... More

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Albany, New York
1 review
5 of 5 stars Reviewed 4 weeks ago

KUDOS ABOUND! The face and personality of any corporation is shown through the people we meet on the telephone and in person. All the glitter of fancy advertising may hook the customer, but it is the staff that brings us back again and again. That’s the way it is with the Element and Aloft by Westin Arundel Mills in Hanover,... More

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Additional Information about Element Arundel Mills

Address: 7522 Teague Road, Hanover, MD 21076
Phone Number:
Location: United States > Maryland > Hanover
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Element Arundel Mills 3*
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Also Known As:
Element By Westin Arundel Mills Hotel Hanover
Element Hotel Arundel Mills

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#3 Business Hotel in Hanover
Hotel Class
Official Description (provided by the hotel)
Element is Starwood's premiere extended stay hotel brand. Element Arundel Mills is located next to Arundel Mills Mall, minutes from BWI Airport & just a short drive into Baltimore and Washington DC. ... more   less 
Number of rooms
147

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