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Element Arundel Mills

Certificate of Excellence
3.0 of 5
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7522 Teague Road, Hanover, MD 21076
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Element Arundel Mills
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Ranked #8 of 14 Hotels in Hanover
Certificate of Excellence
A recent review
3 of 5 stars reviewed 1 week ago
roadwarriorla New Jersey
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285 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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New Jersey
Level Contributor
64 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
3 of 5 stars Reviewed 1 week ago

Well, I spent a week at the Aloft next door earlier this month and when I had to come back to the area, I figured I'd try the Element. It's OK. This is kind of like those combined KFC / Taco Bell places. I was checked in by a guy wearing a Polo shirt from Aloft. First impressions - it... More 

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hpt
Level Contributor
170 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 stars Reviewed 1 week ago

Upon check-in, the staffer to wait on us was distant and unfriendly.....we reserved a King room and the online photos and description was that of a room with a sofa, full kitchen, etc...upon entry to our room it was JUST a single person armed chair and a mini-fridge & microwave. This property adjoins with Aloft which houses the WXYZ lounge... More 

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Bel Air MD
Level Contributor
49 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My boyfriend and I had a one-night stay when we attended a wedding in the area. The lobby was lacking air conditioning so I was concerned that our room would be hot too. While checking in, another guest approached the desk to say that the room they had just assigned was not clean. They mentioned that it looked like the... More 

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Washington DC, District of Columbia
2 reviews
5 of 5 stars Reviewed 3 weeks ago

A young lady named Daneisha checked us in to our room. She was so courteous and insightful. She made us feel at home and told us of all the amenities offered by The Element. She checked to make sure we were comfortable with our room. With staff like Daneisha and rooms as amazing as these, I think I will always... More 

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Chicago, Illinois
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great rooms! Separate bedroom and living area! Plus you get a kitchen! It was definitely like an apartment for me instead of a hotel! The gym is amazing and wish all of the hotels that I stay at have a gym like this one! The staff was great at checkin and check out, always accommodating to the crew.

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San Francisco, California
4 of 5 stars Reviewed 4 weeks ago

The standard amenities were fine -- kitchenette, fridge, continental breakfast (not great, but it's nice to have something), shuttle from the hotel, etc. The wifi was free, but it was very flaky. The staff were all very friendly.

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Indiana
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

This was my first visit to an Element Hotel. The Arundel Mills District near Baltimore City is a thriving area with a huge mall, a busy casino, plenty of restaurants, hotels and new apartments, homes, strip shopping & the traffic that goes along with that. The hotel is perfectly located; the modern high-tech feel is lovely (in the lobby). The... More 

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San Francisco, California
1 review
5 of 5 stars Reviewed June 29, 2015

I'm a frequent visitor to the SKG family hotels. They have great Front desk personnel (Daneisha) always get me checked in with my preferences. And solid amenities are provided throughout the property.

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Megan L, Starwood Hotels at Element Arundel Mills, responded to this review

Dear Jay C, Providing our guests with superior customer service is very important to our team, so we are delighted to hear Daneisha made your stay memorable. Thank you for sharing your review with us, and we hope to see you again soon. Take care More 

Greenwich, Connecticut
Level Contributor
59 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed June 26, 2015

Room was nice and modern with kitchen and living room. Large and spacious with pently of room to stretch. Ample amount of storage and kitchenette comes with dishes, plates, utensils, refrigerator and microwave. Bed was average in sleep quality. Bathroom was large with modern shower. Fixtures all updated. Very contemporary and average comfort.

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1 review
5 of 5 stars Reviewed June 22, 2015 via mobile

The front desk personal was very friendly and always wanted to help. Kevin the bar manager always greeted me and the other guests with respect and a friendly smile. the rooms was clean and welcoming. This place is also minutes away from the casino and other good attractions. All around a great place to stay and I would recommen this... More 

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