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Element Arundel Mills

3.0 of 5 7522 Teague Road, Hanover, MD 21076
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Element Arundel Mills
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Element Arundel Mills
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241 reviews from our community

Traveler rating
    115
    64
    15
    23
    24
See reviews for
61
49
21
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Washington DC, District of Columbia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

Lisa took great care of us as we were supposed to have driven home from the Maryland Live Casino on the same night. We were super tired so we decided to stay at the hotel. When we couldn't beta room at the Loft, Lisa made our reservations at the Element and personally walked us over to the Element's lobby

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Phoenixville, Pennsylvania
1 review
5 of 5 stars Reviewed 1 week ago NEW

The front desk personnel are top notch. There was an issue with my third party booking and the front desk supervisor(Siyon) got my reservation straightened out. She took extra time to ensure my stay was top notch. The other front desk staff are very helpful and a joy to be around.

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Megan L, Starwood Hotels at Element Arundel Mills, responded to this review

Dear Whitney S, Our team strives to provide our guests with excellent service, so we are delighted to hear that Siyon went above and beyond to accommodate your needs as well as receiving great service from the rest of our friendly team. Thank you for your review, and we hope to see you again soon. Take care. More 

Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed 1 week ago

I went to check out the Moonlisious Band that as playing at the Element last night and I thoroughly enjoyed myself and the band was excellent. The Element provided a sophisticated grown and sexy atmosphere and the drinks specials were excellent. I will be back to hear the band again when they play there.

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

I visitted aloft in mid january and had the pleadure of having Guy P. And Jimmy C. Escort me through my visit. They were consistently curteous, cordial and cool. I look forward to visiting again and having them as drivers.

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Charlotte, North Carolina
Top Contributor
211 reviews 211 reviews
62 hotel reviews
111 helpful votes 111 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I really have no complaints about this property. The staff upon our arrival were fantastic. The van driver from the airport was friendly and eager to share information about the hotel and the surrounding area. We arrived around dinner time and they had a nice complimentary light meal set-up that included a great garden salad and some pot stickers. My... More 

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1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

Dirty coach cushions, carpet dirty and wrinkled up painting unfinished. Front desk too busy need another helper. Things ripped out of wall in bathroom. For the money you pay not worth it stay at a real westin .

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Megan L, Starwood Hotels at Element Arundel Mills, responded to this review

Dear bass20000, Thank you for your honest review. While we certainly wish you had a much better experience during your stay, we appreciate you taking the time to share this feedback and allowing us the opportunity to better our hotel. Cleanliness is a top priority for our team, so we will be sure to share your comments with housekeeping to... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Keith was great! Very friendly and welcoming. Good selection of beverages. Great recommendations for new beverages to try. Our food was served quickly and tasted delicious. The downstairs bar was a great spot to hang out with friends and family.

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New York, USA
Senior Contributor
46 reviews 46 reviews
30 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Element for 5 nights over Christmas. Our usual dog kennel was full so we took our two Australian cattle dogs with us, not fully knowing how dog friendly the property would be. The rooms and the staff were great! We reserved a one bedroom suite, not realizing there weren't any located on the ground floor so... More 

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Nazareth, Pennsylvania
Reviewer
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Every time I work in the Baltimore area I stay at this hotel and have been for about 4 years now so I can say this is a veteran review. I've stayed here well over 70 nights. I've gotten to know the staff and like anywhere there are new faces but a few have been there for years and it's... More 

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Megan L, Starwood Hotels at Element Arundel Mills, responded to this review

Dear Allen B, Thank you for your loyalty to our hotel and taking the time to write us a review. We’re pleased you enjoy your experience stay after stay and always receive excellent service from our friendly team. We appreciate your review, and we look forward to hosting you for all of your future stays to come. All the best. More 

Southfield, Michigan
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I really loved this hotel. They made us feel at home. They are pet friendly so if you have a pet he will be treated very well. The staff was GREAT, Joey, Alia, Brandon, Lisa and Champagne were all the GREATEST to my family and I. Will recommend 100%

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Additional Information about Element Arundel Mills

Address: 7522 Teague Road, Hanover, MD 21076
Phone Number:
Location: United States > Maryland > Hanover
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Element Arundel Mills 3*
Number of rooms: 147
Reservation Options:
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Also Known As:
Element By Westin Arundel Mills Hotel Hanover
Element Hotel Arundel Mills
Hotel Style:
#3 Business Hotel in Hanover

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