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All 13 Hanover hotels

Element Arundel Mills

3.0 of 5 Hotel   |   7522 Teague Road, Hanover, MD 21076
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Ranked #8 of 13 Hotels in Hanover
A recent review
3 of 5 stars reviewed 3 days ago
tuttle7457 Winchester, Massachusetts
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249 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Maryland Mountains
Contributor
11 reviews 11 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed yesterday NEW

I am usually in the area every other month. I had stayed at this hotel twice before with no problems at all. This time, however, was a nightmare. They put us on the very top floor, which we had never gotten before. They have lamps in the bedroom and I had to call down to the front desk because one... More 

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Winchester, Massachusetts
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

My first stay at Element. I tried it out for the future prospect of bringing my small dog next time. I like the edgy design and the room decor. But my first impression after seeing the welcoming doggy bowls at the front door was that this newish hotel was a bit beat us and in disarray. And even though the... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My room was super clean. The bed was extra comfortable. The large square shower head felt like standing under a waterfall. Quick shuttle service to nearby attractions. And the manager went out of his way to get my transportation situated. Will stay there again and recommend!

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Norfolk, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Nicely appointed room, lobby and restaurant. Hotel is a short drive to loads of restaurants and things to do. This is good since the pool and other guest facilities seemed small and uninspiring. The staff was quite friendly. Great for 1-3 night stay for business or shopping.

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Honolulu, Hawaii
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Gon a keep coming every time I visit town. Modern, vibrant and crisp vibe. Great location and rooms not huge but they are very functionally designed. Breakfast is just perfect balance between healthy and caloric to endure the cold weather out.

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Lexington, North Carolina
1 review
5 of 5 stars Reviewed 4 weeks ago

Every experience at the Aloft Arundel Mills went above and beyond my expectations. The staff is a Best Practice example in Excellent Customer Service. Little touches mean a lot. For example the Assistant Manager saw I didn't have coffee one morning and he quickly went to the Element and came back with coffee. Every guest interaction was like that. Our... More 

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Bettystown, Ireland
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for a business trip and had to stay over for the weekend. From check-in to check-out, the service was impeccable. Front desk, housekeeping, bar staff... all smiles and nothing is a problem. My star man was Jimmy, the driver of the shuttle bus, who was very helpful in giving advise on restaurants in the area and who picked... More 

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1 review
5 of 5 stars Reviewed January 27, 2015

I requested a room with a certain view and when the view did not reach my expectations they gladly moved me to one that would. The fridge in the that room was not working and they sent maintenance to switch out the fridge. Next thing I knew Vic was at my door apologizing for the inconveniences and switched me to... More 

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Washington DC, District of Columbia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed January 22, 2015

Lisa took great care of us as we were supposed to have driven home from the Maryland Live Casino on the same night. We were super tired so we decided to stay at the hotel. When we couldn't beta room at the Loft, Lisa made our reservations at the Element and personally walked us over to the Element's lobby

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Phoenixville, Pennsylvania
1 review
5 of 5 stars Reviewed January 19, 2015

The front desk personnel are top notch. There was an issue with my third party booking and the front desk supervisor(Siyon) got my reservation straightened out. She took extra time to ensure my stay was top notch. The other front desk staff are very helpful and a joy to be around.

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Megan L, Starwood Hotels at Element Arundel Mills, responded to this review

Dear Whitney S, Our team strives to provide our guests with excellent service, so we are delighted to hear that Siyon went above and beyond to accommodate your needs as well as receiving great service from the rest of our friendly team. Thank you for your review, and we hope to see you again soon. Take care. More 

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Additional Information about Element Arundel Mills

Address: 7522 Teague Road, Hanover, MD 21076
Phone Number:
Location: United States > Maryland > Hanover
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Element Arundel Mills 3*
Number of rooms: 147
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Also Known As:
Element By Westin Arundel Mills Hotel Hanover
Element Hotel Arundel Mills
Hotel Style:
#3 Business Hotel in Hanover

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