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All 13 Hanover hotels

Element Arundel Mills

3.0 of 5 Hotel   |   7522 Teague Road, Hanover, MD 21076
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74%
Ranked #8 of 13 hotels in Hanover
A recent review
5 of 5 stars reviewed 1 week ago
Neena J
  • Reviews (206)
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206 people have reviewed this hotel

Traveler rating
    95
    57
    13
    19
    22
See reviews for
52
43
21
63
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • German first
  • Swedish first
  • Any
English first
1 review
5 of 5 stars Reviewed 1 week ago

Have stayed at this hotel several times... consistently great service. Conveniently located close to BWI airport, shopping, and restaurants. Good breakfast and evening light dinner fare. The front desk personnel are always courteous and friendly.

Was this review helpful? Yes
Megan L, Starwood Hotels at Element Arundel Mills, responded to this review

Dear Neena J, We are delighted to hear you consistently received exceptional service each stay and enjoy our convenient location. Thank you for sharing your experience with us, and we look forward to hosting you for your next trip! All the best. More

Chesterfield, Virginia, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Front desk support (Alia especially) was very welcoming and helpful. Room was nice and the hotel is conveniently located to Maryland Live and the mall. Had a problem with our room key for the 2nd night, it was resolved quickly. 24hr shuttle available as well. Highly recommend!!

Was this review helpful? Yes
Washington DC, District of Columbia
Top Contributor
50 reviews 50 reviews
5 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a good hotel especially for the value. The beds are comfortable it has a fresh modern feel. Its pet friendly, shuttle to the casino, full size frig and a cooktop. I was really surprised by the amenities. The staff was super friendly.

Was this review helpful? Yes 4
Roanoke
Senior Contributor
27 reviews 27 reviews
22 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here after a family gathering. This hotel has nice rooms, a terrific complimentary breakfast, modern gym with both cardio and weights. Staff are courteous and helpful. I had two very bad experiences that would make me not want to stay here again. It had to do with other guests. When we checked in, there was a mob of... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel has the best staff of any hotel I've ever stayed at! The rooms are awesome (spa shower, 1/2 kitchen, sofa, wifi, etc), gym is average, breakfast suffices. Arundel Mills Mall is across the street & within walking distance. The staff seals the deal! I HIGHLY recommend!

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Hampton, Virginia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Clean rooms, very comfortable beds (I'm picky), awesome to have kitchen, fabulous shower, on demand 24-hour shuttle, and friendly staff. Our 3 night stay was very pleasant. And quiet! Close to supermarket, all kinds of restaurants, Arundel Mill Mall, and Maryland Live! Casino.

Was this review helpful? Yes 1
Saint Paul, Minnesota
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Made a reservation for 3 adults, 2 children on the hotel's own website. Checked in, went up to our room and there were 2 queen beds and a small couch that did not fold out. Called the desk to ask for a rollaway; they don't have rollaways. Went down to the desk and found out they had 2 or 3... More

Was this review helpful? Yes 1
Megan L, Starwood Hotels at Element Arundel Mills, responded to this review

Dear OverseasGolfer, We are sorry to hear you were disappointed with your experience at our hotel and apologize for the miscommunication about your guest room as we understand the importance of a clear message regarding the number of guests our rooms can accommodate. Again, we are very sorry for your dissatisfying experience and hope that the rest of your trip... More

Cape Carteret, North Carolina
1 review
5 of 5 stars Reviewed 3 weeks ago

This hotel is somewhat different to a first impression, however, the check in staff did everything to make us happy and the room was spacious and complete in every aspect. My favorite was Jimmy C., the van driver. He went out of his way for us. Love, love, love this hotel and staff. They are all awesome. Thank you so... More

Was this review helpful? Yes
Megan L, Starwood Hotels at Element Arundel Mills, responded to this review

Dear Carolyn C, Thank you for your kind review. It’s our team’s goal to make our guests have the best experience, and we are thrilled to hear you received great service throughout your stay. We will also celebrate Jimmy for going above and beyond to accommodate your needs to make your stay memorable. Thanks again, and we look forward to... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I really enjoyed my stay at the Element Extend stay hotel. The room was spacious and set up very cozy. I really liked the full size fridge and the queen size sofa bed(we had a king size also) the shower was awesome! Aleah the desk clerk was very helpful. It was just a hop skip and a jump from Maryland... More

Was this review helpful? Yes 1
Megan L, Starwood Hotels at Element Arundel Mills, responded to this review

Dear Monique R, Thank you for your review. We are glad you enjoyed your experience with us and liked your guest rooms and services. We appreciate your feedback about our hotel because it provides us with an opportunity to better our guest experience. Thanks again for sharing, and we look forward to your next stay with us. All the best. More

San Diego, California
Senior Contributor
37 reviews 37 reviews
35 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed July 25, 2014

The Lobby is fresh and clean and beautiful. The staff is equally as hospitable as the Lobby is inviting. The van driver was especially friendly. Once you get to the guest room floors....I found the place to feel dark, sterile and uninviting. No padding under the carpet in the hallways. The room while large and spacous with new everything...it was... More

Was this review helpful? Yes 1
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Additional Information about Element Arundel Mills

Address: 7522 Teague Road, Hanover, MD 21076
Phone Number:
Location: United States > Maryland > Hanover
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Element Arundel Mills 3*
Reservation Options:
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Also Known As:
Element By Westin Arundel Mills Hotel Hanover
Element Hotel Arundel Mills

44 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#3 Business Hotel in Hanover
Hotel Class
Official Description (provided by the hotel)
Element is Starwood's premiere extended stay hotel brand. Element Arundel Mills is located next to Arundel Mills Mall, minutes from BWI Airport & just a short drive into Baltimore and Washington DC. ... more   less 
Number of rooms
147

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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