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Aloft Arundel Mills

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7520 Teague Road, Hanover, MD 21076
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Aloft Arundel Mills
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Aloft Arundel Mills
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354 reviews from our community

Traveler rating
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    69
    29
    27
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Aloft Arundel Mills
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Laurel, MD
2 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 27, 2013

I decided to have a surprise 35th birthday party for my husband. I wanted a place that was chic, yet consistent with my black and white cocktail attire theme. I attended an event at Aloft which led me to contact them in regards to hosting. I was so VERY pleased with their professionalism, attentiveness and support. The venue mirrors an... More 

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Monterey, California
Top Contributor
65 reviews 65 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed February 21, 2013 via mobile

After only my third day as I was trying to fall asleep on the hard and lumpy bed I felt something fall on to me. Lo and behold there were several, what I found out later, stink bugs all atop my pillows, headboard and desk. I immediately contacted the front desk to ask for a room change. When I told... More 

Was this review helpful? Yes 4
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 19, 2013

My stay there was fantastic. The manager Harry Hawkins was very professional and helpful. The staff was polite and the hotel itself is wonderful. I would totally recommend this hotel. The ambiance is mellow and the layout is so sexy. I recommend visiting the Aloft at the National Harbor as well.

Was this review helpful? Yes 1
AGM_aloft, Manager at Aloft Arundel Mills, responded to this review

Dear Valued Guest , Thank you for taking the time to write a review about your stay at the Aloft Arundel Mills. First I want to Thank you on behalf of the entire Management team for coming to stay with us . I am delighted to hear that you enjoyed your stay and even more honored that I was able... More 

Washington DC, District of Columbia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 18, 2013

I stayed at this location Valentine's weekend 2013, and I was very impressed with the attentiveness of the staff. Everyone was nice and very accommodating. We are SPG members and we stay at Starwood hotels from the full service, pricey hotels to the more reasonably-priced aloft. From a service perspective, we could not tell the difference from the high-priced properties.... More 

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AGM_aloft, Manager at Aloft Arundel Mills, responded to this review

Dear Valued Guest , Thank you for taking the time to write a review about your stay at the Aloft Arundel Mills. It is our goal to ensure that every guest receives excellence with caring from the moment they walk in the door until the time they leave Your feedback is very valuable to us because it allows us to... More 

Ashburn, Virginia
1 review
5 of 5 stars Reviewed February 18, 2013

The entire staff was extremely helpful and friendly... Made you feel at home the whole time... They offered the free shuttle to the mall if you didn't feel like driving and made sure that the guests were very comfortable.... Even the staff I met on the elevator asked me if everything was okay and if there was anything they could... More 

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AGM_aloft, Manager at Aloft Arundel Mills, responded to this review

Dear Valued Guest , Thank you for taking the time to write a review about your stay at the Aloft Arundel Mills. First I want to thank you on behalf of the entire Management team for allowing us to host you as your home away from home. It is our goal to ensure that every guest receives excellence with caring... More 

Fort Lauderdale, Florida
2 reviews
1 of 5 stars Reviewed February 11, 2013

I'm a Starwood rewards member and was excited to stay here because the website makes it look really fun and nice. I was soooo wrong and will never stay here again! IF YOU LIKE YOUR HOTEL TO FEEL LIKE A CLUB/BAR THEN THIS MAY BE FOR YOU However, The atmosphere was not what I was expecting! Upon walking in there... More 

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AGM_aloft, Manager at Aloft Arundel Mills, responded to this review

Dear Valued Guest , Thank you for taking the time to write a review about your stay at the Aloft Arundel Mills. First I want to apologize on behalf of the entire Management team for the poor service you received. It is our goal to ensure that every guest receives excellence with caring from the moment they walk in the... More 

Hanover, Maryland
1 review
5 of 5 stars Reviewed February 1, 2013

The Element and Aloft locations @ Arundel Mills are exactly what you are looking for in a hotel. They have great quality service, they have two excersize gyms, an indoor pool, wifi, computers with internet access, a bar & lounge area, great food menu, great drinks prepared by your bartendars,(If you get a chance, Go see Christian! He's a great... More 

Was this review helpful? Yes
AGM_aloft, Manager at Aloft Arundel Mills, responded to this review

Dear Valued Guest , Thank you for taking the time to write a review about your stay at the Aloft Arundel Mills. It is our goal to ensure that every guest receives excellence with caring from the moment they walk in the door until the time they leave Your feedback is very valuable to us because it allows us to... More 

1 review
5 of 5 stars Reviewed February 1, 2013

Stayed here for work and there have been some changes! Christian, the bartender is great! Drink prices are fair and competitive and the food is well priced too. The bar area is a great feature because you can go just diwnstairs and get a drink and a burger without having to figure anything out! Also, a shuttle to get you... More 

Was this review helpful? Yes
AGM_aloft, Manager at Aloft Arundel Mills, responded to this review

Dear Valued Guest , Thank you for taking the time to write a review about your stay at the Aloft Arundel Mills. It is our goal to ensure that every guest receives excellence with caring from the moment they walk in the door until the time they leave Your feedback is very valuable to us because it allows us to... More 

Laurel, Maryland
Senior Contributor
43 reviews 43 reviews
16 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed January 29, 2013

Selected Aloft for an overnight stay to celebrate a birthday/mini couples retreat. Dominique made check-in very smooth and we felt at home right away. Shanay was very helpful by allowing us to leave gifts for the couples in their rooms prior to them checking in. The entire staff was very accommodating and extremely friendly. We spent a great deal of... More 

Was this review helpful? Yes
AGM_aloft, Manager at Aloft Arundel Mills, responded to this review

Dear Valued Guest , Thank you for taking the time to write a review about your stay at the Aloft Arundel Mills. First I want to thank you on behalf of the entire Management team for making us your home away . It is our goal to ensure that every guest receives excellence with caring from the moment they walk... More 

Branford, Florida
Contributor
12 reviews 12 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 28, 2013

To start off, we had approx 150 people stay at the element and Aloft for a tour we were planning. Elizabeth, sales manager at the element, really made the accommodations part of the tour a success! She was always very helpful and on top of every request made. Harry, GM at the Aloft, was also very helpful. I had some... More 

Was this review helpful? Yes
AGM_aloft, Manager at Aloft Arundel Mills, responded to this review

Thank you for taking the time to write a review about your stay at the Aloft Arundel Mills. It is our goal to ensure that every guest receives excellence with caring from the moment they walk in the door until the time they leave. It was such a pleasure to serve you and the entire group of guest from Tallahassee,... More 

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