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All 13 Hanover hotels

Aloft Arundel Mills

3.0 of 5 Hotel   |   7520 Teague Road, Hanover, MD 21076
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Ranked #13 of 13 hotels in Hanover
A recent review
5 of 5 stars Reviewed October 29, 2011
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216 people have reviewed this hotel

Traveler rating
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    52
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    24
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44
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Aloft Arundel Mills
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1 review
5 of 5 stars Reviewed October 29, 2011 via mobile

I had a great time, the staff was perfect. Gloriel, at the front desk, was always ready to help with anything I needed.

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fmayes, General Manager at Aloft Arundel Mills, responded to this review

Thank you for choosing to stay with us at the Aloft Arundel Mills. We appreciate your business and your rave review! It is a pleasure to hear that Gloriel was a stellar talent member and provided excellent customer service during your stay! We look forward to welcoming you back the next time your travels brings you to the Hanover/BWI area!... More

1 review
5 of 5 stars Reviewed October 28, 2011 via mobile

Dannyliscious, Gloriel, Amber, Chad, Latisha, Shammy, they're all amazing! I stayed for a month here and they all made the stay a lot of fun. The staff is friendly, the environment is great. The only drawback is that they didn't stock enough sambvca. I would definitely stay here again.

Was this review helpful? Yes
fmayes, General Manager at Aloft Arundel Mills, responded to this review

Thank you for choosing to stay with us at the Aloft Arundel Mills, the new tWist in travel! I truly appreciate your review but more importantly I'm glad you had the opportunity to experience our talent members that make our guests stay memorable! We look forward to welcoming you back the next time your travels bring you to the Hanover/BWI... More

1 review
5 of 5 stars Reviewed October 27, 2011 via mobile

I stayed at the aloft for over a month and was greatly impressed with the staff and especially the bar staff. I was impressed by the friendliness of the staff. Everytime I walked through the door, I was greeted by everyone and everyone associated with the hotel. The bar staff was exceptionally friendly and made my time especially enjoyable. I... More

Was this review helpful? Yes
fmayes, General Manager at Aloft Arundel Mills, responded to this review

Thank you for choosing to stay with us at the Aloft Arundel Mills, the new tWist in Travel. We appreciate your business and enthusiasm for our talent and mixologists that you saw and received service from. We look forward to welcoming you back the next time your travels brings you back to BWI/Hanover area! Live, Life, Aloft More

Glen Burnie, Maryland
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 19, 2011

I stayed in this hotel for five nights on a business trip and based on the photos and descriptions of the hotel online was very excited for their so called "tWist" in travel. When I arrived at the hotel and checked in I was greeted with a smile and was given my room key promptly. All was well until the... More

Was this review helpful? Yes 3
fmayes, General Manager at Aloft Arundel Mills, responded to this review

Thank you for choosing to stay with us at the Aloft Arundel Mills. Our mantra of being a new tWist in travel doesn't mean you should suffer with inadequate customer service. For our lack of attentiveness to your needs on each occasion that you noted, I truly apologize. As a result of your review, we have addressed the issue of... More

Granger, Iowa
Contributor
14 reviews 14 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 14, 2011

This is a great hotel if you have pets. Rooms are great, staff is excellent, great area to walk your dogs with a Pet Smart within walking distance. A parking garage for waking on a rainy day. This is a modern cool hotel even if you don't have pets!

Was this review helpful? Yes
fmayes, General Manager at Aloft Arundel Mills, responded to this review

Thank you for choosing to stay with the Aloft Arundel Mills, the new tWist in Travel! We appreciate your enthusiasm and your review about our property. We look forward to welcoming you back the next time you are in the Baltimore/Hanover area! Live, Life, Aloft! More

New York City, New York
2 reviews
5 of 5 stars Reviewed October 10, 2011

I stayed here only one night and really wished I had stayed more! It doesn't feel like any hotel I've ever stayed at. The design is incredible, everything is super clean and they have Bliss spa products in the room! Everything is sleek and modern from the headboards to the bathroom sink, and the stone floor shower (no bath, which... More

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Baltimore, Maryland
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 22, 2011

I had written a review prior to this one under poor about staying at aloft arundel mills and getting no wake up call and almost missing my flight. this morning I heard from social media of starwood hotels and a mister jesus partel said he would be glad to give me the 4000 points for my inconvenience. thanks so much... More

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Richmond, Virginia
2 reviews
5 of 5 stars Reviewed September 22, 2011

Yeah, this place is pretty rad. Never stayed at an "aloft" before, but will definitely be looking for the name the next time I'm traveling. The rooms are so fantastically put together and the place is so unique. Just walking through the lobby was an experience. There are strange little pleasantries hidden everywhere. The perfect place for wanderers. The staff... More

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Livermore
Contributor
14 reviews 14 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 16, 2011

The title of this review is how my wife described Aloft when she stayed here. Since then, I've been three times myself. The lobby is full of glitzy lighting and electronic music, but upstairs is calmer with efficient, though smallish rooms. This hotel has a distinctive, masculine, urban style; it's not your typical, anonymous mid-priced hotel, and if you want... More

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Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed September 9, 2011

I've stayed at aloft in on several occasions and the entire staff has been consistently professional, friendly and courteous. Amber, in particular, brightens everyone's day with her magnetic smile and welcoming presence at the Front Desk. The bar service is equally up to the task and deserves special mention. WIthout question, each of my stays at aloft have been worth... More

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Additional Information about Aloft Arundel Mills

Also Known As:
Aloft Arundel Mills Hotel Hanover
Aloft Arundel Mills Hotel
Aloft Hotel Arundel Mills
Address: 7520 Teague Road, Hanover, MD 21076
Phone Number:
Location: United States > Maryland > Hanover
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 13 hotels in Hanover
Price Range (Based on Average Rates): $
Hotel Class:3 star — Aloft Arundel Mills 3*
Official Description (provided by the hotel):
The new Aloft Arundel Mills Hotel, located just minutes outside Baltimore and the BWI Airport, is near fantastic shopping at the Arundel Mills Mall, great restaurants and lots of family-friendly fun. ... more   less 
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