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Aloft Arundel Mills

3.0 of 5 7520 Teague Road, Hanover, MD 21076
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Aloft Arundel Mills
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Aloft Arundel Mills
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331 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Aloft Arundel Mills
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Owings Mills, Maryland
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 9, 2014

The aloft was very very excellent with customer care superior service from the staff inside and outside. The shuttle driver was must helpful with area things to do like gamble,food,shopping and over all fun,we will be going back in august

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1 review
4 of 5 stars Reviewed June 8, 2014 via mobile

We got in at 1am. Unfortunately there were system issues and it took over 30 minutes to check in. Nevertheless, the reservationist (12 - 8) was very professional. The overnight staff was very friendly and helpful. Carrie is awesome. She corrected the bill based on the special rate.

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Baltimore, Maryland
1 review
5 of 5 stars Reviewed June 1, 2014

No words necessary! Everything was great! Cannot beat it for the price! They have a trouble free shuttle service to the airport as well! The rooms are just awesome. Not the standard hotel rooms but modern european style!

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Prince Frederick, Maryland
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed June 1, 2014

The check in was a breeze. I like the theme of the hotel. The pool is great. The gym well equipped. They have a bar at night in the lobby and a nice courtyard. Overall I like the hotel. My big thing when I stay at hotels is the staff, more importantly, how warm and friendly they are. The front... More 

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Washington DC, District of Columbia
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 29, 2014

I think ratings in general need to be separated by class. This is by no means a 5 star hotel. It is a 3 star category so the rating is for a 3 star. It's above average for what it is. The rooms are clean and the beds comfortable. It's decorated enough and we'll lit. Makes good use of space.... More 

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17 reviews 17 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed May 26, 2014

Interesting place. Lobby area is very nice. Bar and pool table and lots of seating. There was all kinds of food in the lobby that was available for purchase. The room was interesting but impractical in many ways. Very unique design, I must say. Really really nice bathroom, especially the shower with the all tile floor. Room is fine for... More 

Was this review helpful? Yes 2
1 review
4 of 5 stars Reviewed May 20, 2014

We stayed here the night before our flight out of BWI to Orlando, and had not one bit of trouble. Check in was a breeze and very friendly. The room was clean and very bright. I felt the bed was perfect however my other half felt it was too soft! A couple more pillows would be nice tho!

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Kevin K, Manager at Aloft Arundel Mills, responded to this review

Dear David V, Thank you for the great review. We're so glad you had a great stay with us and found our rooms to be especially comfortable! We look forward to welcoming you back to our hotel. More 

17 reviews 17 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 18, 2014 via mobile

The hotel room was clean but the bed was very hard and uncomfortable. Me and my husband woke up with our backs hurting. Glad that my room was free for the night because otherwise I would have been very disappointed especially since the nightly room rates are not cheap. Close to the casino and they offer 24-hour shuttle service to... More 

Was this review helpful? Yes 2
Kevin K, Manager at Aloft Arundel Mills, responded to this review

Dear Yalanda91, Thank you for your review. We regret to hear that you did not have a restful sleep while staying with us. We are looking to update all of our beds soon, so we hope you will get the chance to try them out should your travels bring you back to Arundel Mills. Take care! More 

Senior Contributor
41 reviews 41 reviews
37 hotel reviews
257 helpful votes 257 helpful votes
5 of 5 stars Reviewed April 16, 2014

I booked this hotel for a business trip mostly due to the price and also the Starwood name. I'm not sure why this property has received negative reviews. I've stayed in a lot of hotels from low end (Motel 6), middle of the road (Hampton Inn, Courtyard, etc), and luxury (Ritz Carlton, W, etc). To me, this Aloft hotel is... More 

Was this review helpful? Yes 1
Kevin K, Manager at Aloft Arundel Mills, responded to this review

Dear DustinT12, Thanks so much for your review. We're so happy you had a great stay with us, and that you understand our "design for a steal" vision. We feel the same way as you do! Thanks again for staying with us, we hope to see you again soon. Take care! More 

Senior Contributor
38 reviews 38 reviews
20 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed April 4, 2014

My husband and I went to this hotel as a couples weekend getaway. Our first mistake was picking this hotel to begin with despite previously hearing the grumbles from friends about the mediocre customer service. Well, we didn't believe em and just hhhhhhaaadddd to go there and see for ourselves! Couldn't be THAT bad! Ha! Yeah ok! To start with... More 

Was this review helpful? Yes 1
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Additional Information about Aloft Arundel Mills

Address: 7520 Teague Road, Hanover, MD 21076
Phone Number:
Location: United States > Maryland > Hanover
Price Range (Based on Average Rates): $
Hotel Class:3 star — Aloft Arundel Mills 3*
Number of rooms: 42
Reservation Options:
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Also Known As:
Aloft Arundel Mills Hotel Hanover
Aloft Hotel Arundel Mills
Hotel Style:
#6 Romantic Hotel in Hanover

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