I had to find a hotel by the airport on a trip east to west. My flight had been canceled. I think they should have offered guests some type of discount, since they had tons of unexpected business. This would have much appreciated. But the rooms were nice, clean, modern, & I really like they have a free shuttle.

travel for work and this hotel is great for getting in and out quickly. I appreciate how each room is exactly the same so i don't have to look for anything. It is great that they serve food now at the bar. Hopefully someday you will be able to order from your room.

Thought I'd give this brand a try, but was sadly disappointed. It almost tries too hard to be "cool" and comes off as a bit weird. Check-in was smooth, with friendly staff and a super nice shuttle driver from BWI. Unfortunately, with the exception of the bartender, I could have done without the rest. I was tired from a long... More

this medium scale hotel is not bad, by any means, but the complaints by tripadvisor reviewers are completely accurate and should be properly accounted for. I'm no conspiracy theorist...but take a look at how many previous reviews the people who gave Aloft 5 stars had. It's consistently either one or a bit above one. This concludes my theories regarding fake... More

This was by far one of my best visits. I needed a room for an overnight layover after a 20 hour return from overseas. Everything from the airport pickup to the lobby entry was perfect. The driver and the staff were extremely friendly, even the staff that were being trained. They offered a shuttle to take me to the mall... More

I decided to have a surprise 35th birthday party for my husband. I wanted a place that was chic, yet consistent with my black and white cocktail attire theme. I attended an event at Aloft which led me to contact them in regards to hosting. I was so VERY pleased with their professionalism, attentiveness and support. The venue mirrors an... More

After only my third day as I was trying to fall asleep on the hard and lumpy bed I felt something fall on to me. Lo and behold there were several, what I found out later, stink bugs all atop my pillows, headboard and desk. I immediately contacted the front desk to ask for a room change. When I told... More

My stay there was fantastic. The manager Harry Hawkins was very professional and helpful. The staff was polite and the hotel itself is wonderful. I would totally recommend this hotel. The ambiance is mellow and the layout is so sexy. I recommend visiting the Aloft at the National Harbor as well.

I stayed at this location Valentine's weekend 2013, and I was very impressed with the attentiveness of the staff. Everyone was nice and very accommodating. We are SPG members and we stay at Starwood hotels from the full service, pricey hotels to the more reasonably-priced aloft. From a service perspective, we could not tell the difference from the high-priced properties.... More