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All 13 Hanover hotels

Aloft Arundel Mills

3.0 of 5 Hotel   |   7520 Teague Road, Hanover, MD 21076
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Ranked #13 of 13 hotels in Hanover
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216 people have reviewed this hotel

Traveler rating
    73
    41
    52
    26
    24
See reviews for
44
54
30
60
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
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English first
Pittsburgh
Senior Contributor
42 reviews 42 reviews
38 hotel reviews
248 helpful votes 248 helpful votes
5 of 5 stars Reviewed yesterday NEW

I booked this hotel for a business trip mostly due to the price and also the Starwood name. I'm not sure why this property has received negative reviews. I've stayed in a lot of hotels from low end (Motel 6), middle of the road (Hampton Inn, Courtyard, etc), and luxury (Ritz Carlton, W, etc). To me, this Aloft hotel is... More

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Contributor
12 reviews 12 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

My husband and I went to this hotel as a couples weekend getaway. Our first mistake was picking this hotel to begin with despite previously hearing the grumbles from friends about the mediocre customer service. Well, we didn't believe em and just hhhhhhaaadddd to go there and see for ourselves! Couldn't be THAT bad! Ha! Yeah ok! To start with... More

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Washington DC, District of Columbia
Contributor
16 reviews 16 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Any time your kid tells you to get an adjoining room so her and her friends can pretend they are room mates in college....I guess she feels at home. This hotel is boutique/modern with modular amenities; plus, they are pet friendly. Very trendy for the jetsetter or a short weekender. Very clean and the bathroom design is great. The only... More

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New Jersey
Contributor
15 reviews 15 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I had never heard of this hotel chain when my friend booked us and I was pleasently suprised. The rooms were clean and spacious and the bed was super comfy. We never did get to the pool but we did look at it and it also was nice and clean. They have a nice bar downstairs were you can sit... More

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Karen M, Starwood Hotels at Aloft Arundel Mills, responded to this review

Dear kbells2, Thank you trying Aloft Hotels. We're happy to hear our hotel "pleasantly surprised" you and you enjoyed our comfortable rooms, W XYZ bar, and Re:mix lounge. Thanks again for your feedback and we look forward to welcoming you back in the future. More

Vienna
2 reviews
3 of 5 stars Reviewed 4 weeks ago via mobile

I normal don't write negative reviews for hotels I usually just send a letter to the general manager or the chain after speaking to a manager. Sometimes I feel like reviewers read reviews and jump on the bandwagon but this isn't the case this time. My husband and I brought my mother here for her birthday. She wanted to go... More

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Senior Contributor
22 reviews 22 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 10, 2014

I was so happy with this room and the area. The room was big and clean; had an indoor pool and free parking. There was plenty to do and the shuttle took us anywhere we wanted to go within five miles. The Inner Harbour wasn't far and we had a great day there. I'd go back again.

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Karen M, Starwood Hotels at Aloft Arundel Mills, responded to this review

Dear Tricia V, We're so glad you were happy, happy, happy with your stay and had a great time at Baltimore Inner Harbor. We look forward to welcoming you back the next time you're in town. More

Chambersburg, Pennsylvania
Contributor
18 reviews 18 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 25, 2014

This was my second time staying at this hotel. It had been a couple of years since my last stay however I was pleased to see that the quality of service was still the same. I booked 2 rooms as I took my teenager and a few of her friends along with me. Rooms were clean and spacious, the pool... More

Was this review helpful? Yes 1
Karen M, Starwood Hotels at Aloft Arundel Mills, responded to this review

Dear caseegers, Thank you for choosing Aloft Hotels for your recent stay in Hanover. Welcome back! We're ecstatic to hear that you, your daughter, and her friends all enjoyed your stay and were able to take advantage of our convenient location, indoor pool, and comfortable modern rooms. We look forward to hosting you again in the future. More

Philadelphia, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 15, 2014

My fiancé and I (and our dog!) really enjoyed our stay at the Aloft Arundel Mills. The rooms were large and clean and the whole hotel was super modern. Great big shower. We really enjoyed the room. My favorite part though was how welcoming they were to our little dog. There were bowls with dog food and water just within... More

Was this review helpful? Yes 1
Karen M, Starwood Hotels at Aloft Arundel Mills, responded to this review

Dear tippy0412, Thank you for sharing your review. We're thrilled to hear your family and your pup enjoyed the stay and your pup enjoyed all the amenities during her stay. We're glad you took advantage of our free shuttle and visited nearby locations Dave & Busters and Maryland Live Casino. We hope to welcome the entire family back in the... More

Washington DC, District of Columbia
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed January 7, 2014

If you're looking for a hotel for a quick in-town stay,and don't need all the extra amenities, then this is the hotel for you. The hotel is purely average. Nothing spectacular about about it. Our hotel room was quiet and I liked the open loft feel. The sun blockers were great, too. The service was fine for an in and... More

Was this review helpful? Yes 1
Karen M, Starwood Hotels at Aloft Arundel Mills, responded to this review

Dear Montagma, Thank you for taking the time to write an online review. We're glad you enjoyed your stay at Aloft. Aloft Hotels is one of Starwood's select service brands and is geared towards the self-sufficien traveler looking for something different than the typical cookie-cutter experience. Thank you for sharing and we look forward to hosting you again in the... More

Contributor
17 reviews 17 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed January 6, 2014

First off, I am not usually that critical of hotels because I understand that sometimes a thing or two may be out of line but the hotel normally makes up for it in other ways. Secondly, I am a devoted SPG member and have come to expect a certain level of service. To begin, I have stayed at the Aloft... More

Was this review helpful? Yes 1
Karen M, Starwood Hotels at Aloft Arundel Mills, responded to this review

Dear worldtravellersnyc, Thank you for being loyal to Starwood and to our hotel in particular. We apologize that we were not able to meet your expectations this time around and your trust in us has been diminishing. We would appreciate the opportunity to speak with you personally about your past experiences. Please reach out to our General Manager, Dan at... More

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Additional Information about Aloft Arundel Mills

Also Known As:
Aloft Arundel Mills Hotel Hanover
Aloft Arundel Mills Hotel
Aloft Hotel Arundel Mills
Address: 7520 Teague Road, Hanover, MD 21076
Phone Number:
Location: United States > Maryland > Hanover
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 13 hotels in Hanover
Price Range (Based on Average Rates): $
Hotel Class:3 star — Aloft Arundel Mills 3*
Official Description (provided by the hotel):
The new Aloft Arundel Mills Hotel, located just minutes outside Baltimore and the BWI Airport, is near fantastic shopping at the Arundel Mills Mall, great restaurants and lots of family-friendly fun. ... more   less 
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