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All 13 Hanover hotels

Aloft Arundel Mills

3.0 of 5 Hotel   |   7520 Teague Road, Hanover, MD 21076
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59%
Ranked #10 of 13 Hotels in Hanover
A recent review
5 of 5 stars reviewed 1 week ago
Vaporgirrl123 Baltimore, Maryland
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263 reviews from our community

Traveler rating
    102
    50
    60
    26
    25
See reviews for
52
72
31
64
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
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English first
1 review
1 of 5 stars Reviewed today NEW

I stayed at the Aloft because the Hampton Inn I usually stay at had no availability. For almost $50 dollars more than the Hampton rate, I was expecting much better accommodations. As other reviewers said, the room was small - I had to go outside to change my mind - but that didn't really bother me much. However, I really... More

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Baltimore, Maryland
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was my first exposure to the Aloft chain, and it did not disappoint. From the front desk, to the bartender, to the fabulous shuttle drivers...everyone was so friendly. They even let us check-in an hour or so early no-charge. The rooms are very clean and modern and the bed is super comfy. Not much of a view from... More

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Kevin C, Manager at Aloft Arundel Mills, responded to this review

We are excited you enjoyed your experience. Thank you for your very kind review, and we look forward to seeing you again! Sincerely, Kevin More

Alexandria, Virginia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I am a rewards member in another hotel chain but they had no available rooms, so we decided to try the Aloft. I had stayed at an Aloft outside of Philadelphia and was very pleased. This time not so much. The room was VERY small and cramped. The bathroom was modern but the refrigerator was right to the sink in... More

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Kevin C, Manager at Aloft Arundel Mills, responded to this review

Thank you for taking the time to write us your review. I would love to personally amend your stay. If you should like, please contact me directly by calling 443-577-3120 or by emailing kchenosky@ltdhospitality.com. We are very sorry we failed to meet your expectations, and we hope you will give us the opportunity to make it right. Sincerely, Kevin More

Detroit, Michigan
1 review
5 of 5 stars Reviewed 2 weeks ago

SO I WAS VERY NERVOUS ABOUT STAYING AT THE ALOFT!! However I am so excited to return. I checked in with Jada. She was so kind and friendly. She recommended that we head over to the casino and told me all about the mall. She was so informative and she made the check in really pleasant. Also Jimmy our driver... More

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Kevin C, Manager at Aloft Arundel Mills, responded to this review

I am so glad you enjoyed your stay - we really appreciate you choosing us! I have already recognized Jada and Jimmy. Looking forward to seeing you again! Thank you! Kevin More

1 review
2 of 5 stars Reviewed 3 weeks ago

The young lady at the front desk did not have good customer service skills upon check in. We arrived early and she was very dismissive and not friendly. I noticed grime on the shower walls. The beds are not comfortable. Reminds me of futon beds and the bedding was sloppy. The rooms were basics and small. The decor was unique... More

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Megan L, Starwood Hotels at Aloft Arundel Mills, responded to this review

Dear YOUKNOWMYNAME, Thank you for taking the time to write us your review. Our Assistant General Manager, Kevin Chenosky, would love to personally amend your stay. If you should like, please contact him directly by calling 443-577-3120 or by emailing kchenosky@ltdhospitality.com. We are very sorry we failed to meet your expectations, and we hope you will give us the opportunity... More

Palatine, Illinois
1 review
3 of 5 stars Reviewed 4 weeks ago

The front desk was very nice and attentive. The only thing I did not care for was that the 1st nite, I was there. Friday 8-15-14 there was some weird party going on in the lobby. Also the room smelled a bite musty.

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Danville, Virginia, United States
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 4 weeks ago

The staff at the front desk there was very nice and helpful. It was a very different experience. I probably will not stay there again because I like to have a place to put my clothes and they had no dressers at all and a very small closet, the refrigerator was under the sink (which didn't work)so you hit it... More

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Arlington, Virginia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

I love the W and have stayed in them in SF and NY. This weekend I found a W mini me in an unexpected place. Hotel was lovely. Very clean. Trendy. Nice. Bar was called "WXYZ." It made me smile. Rooms were very clean. Experience was wonderful.

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Megan L, Starwood Hotels at Aloft Arundel Mills, responded to this review

Dear MsMaryMaryQC, We are delighted to hear you experienced more SPG brands and loved your first stay at an Aloft! We strive to provide our guests with easy breezy accommodations where you can chill out in a trendy environment, and we are thrilled you thoroughly enjoyed your experience. Thank you for your very kind review, and we look forward to... More

Silver Spring, MD
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed August 10, 2014

This hotel's concept is a cross between very modern and retro, which I personally believe appeals to a younger crowd; though there were older couples and families as well. There is a free shuttle to Live! casino and there is free coffee and fruit-infused water available in the lobby. The front desk could have been a littler more helpful, but... More

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Owings Mills, Maryland
1 review
4 of 5 stars Reviewed August 8, 2014

Superb customer service, both at the bar and front desk. Great atmosphere for the laid back traveler - trendy, live music in the lobby. Room was decent - clean, w/ the necessities. The shower was a downer, though. It took an extra 10 minutes just to wash all the soap off my body and wash cloth (terrible water pressure). Overall,... More

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Additional Information about Aloft Arundel Mills

Address: 7520 Teague Road, Hanover, MD 21076
Phone Number:
Location: United States > Maryland > Hanover
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Aloft Arundel Mills 3*
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Also Known As:
Aloft Arundel Mills Hotel Hanover
Aloft Hotel Arundel Mills

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