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Hilton Garden Inn Baltimore/Arundel Mills

3.0 of 5 7491-A New Ridge Road, Hanover, MD 21076
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Certificate of Excellence 2014
Hilton Garden Inn Baltimore/Arundel Mills
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Hilton Garden Inn Baltimore/Arundel Mills
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235 reviews from our community

Traveler rating
    110
    64
    34
    17
    10
See reviews for
54
58
22
78
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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    (235)
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    (39)
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Manitowoc, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

This hotel is nice. Access to BWI rental car return is very easy from the hotel. There are a few decent restaurants near too. ** I need to type more than 200 characters.** ** I need to type more than 200 characters.**

Review collected in partnership with Hilton Garden Inn

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Westminster, Maryland, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

Reasonably priced hotel situated near Arundel Mills mall and BWI airport. The restaurant is good quality and the bar is nice and has a "Cheers" type atmosphere (where everyone seems to know your name). Small work out area, but it has everything you need, plus an indoor heated pool. Next door is the Homewood Suites. We will stay there if... More 

Review collected in partnership with Hilton Garden Inn

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Atlanta, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Hotel was very clean and well kept. Staff was very nice and went out of their way to make you feel welcome. Located close to airport and major roadways so makes it easy to get around. I would stay here again.

Review collected in partnership with Hilton Garden Inn

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Nicole C, Assistant Front Office Manager at Hilton Garden Inn Baltimore/Arundel Mills, responded to this review

James C., Thank you very much for providing feedback about your most recent stay. I am delighted to hear that you enjoyed yourself and that our staff took good care of you. I do look forward to welcoming you back in the near future! Best, Nicole More 

Denver, Colorado
1 review
5 of 5 stars Reviewed 4 weeks ago

Kudos to the Garden Grill in the Hilton Garden Inn!! Due to unforeseen circumstances, I found myself alone for Thanksgiving dinner. I attended the Thanksgiving Buffet at The Grill. Not only did they have the traditional turkey with trimmings but also a delicious jerk pork loin with Cajun gravy. Yummy! But most impressive was the obvious care the staff took... More 

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Nicole C, Assistant Front Office Manager at Hilton Garden Inn Baltimore/Arundel Mills, responded to this review

TripAdvisor Guest, Thank you for taking a moment to share your experience with us. Although you unfortunately had to be away from your family this Thanksgiving, I am so glad that our staff was able to make you feel as if you were right at home. I will be sure to forward your comments along to the rest of our... More 

United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Relaxing stay, with great amenities. The rooms are very clean, and the hotel has a very nice modern look & feel. No complaints at all, and all of the staff from the moment I checked in to the day I checked out was fantastic.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Nicole C, Assistant Front Office Manager at Hilton Garden Inn Baltimore/Arundel Mills, responded to this review

Matthew T., Thank you for your feedback! I am so happy to hear that you enjoyed your stay and that our staff took good care of you! I do hope we may welcome you back to the hotel very soon. Kind regards, Nicole More 

Akron, United States
1 review
5 of 5 stars Reviewed November 20, 2014

If you are looking for a clean, well maintain place to stay with a friendly atmosphere, then you have found your home away from home. As always the Hilton Garden Inn has lived up to the Hilton standards of delivering first class service.

Review collected in partnership with Hilton Garden Inn

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Nicole C, Assistant Front Office Manager at Hilton Garden Inn Baltimore/Arundel Mills, responded to this review

Leona C., Thank you very much for taking a moment to share your experience with us. Feedback such as yours is always such a pleasure to hear and I can't wait to share it with the rest of our team. I am delighted that we were able to make you feel right at home. I do look forward to welcoming... More 

Long Island
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed November 19, 2014

I made a reservation at the Hilton Garden Inn for a room with 2 queen beds. I paid IN ADVANCE $140 for the room thru Hotels.com. I called the hotel directly to confirm they received the reservation and to confirm my late arrival. All was OK until I got there. I then found out that I was "upgraded" to a... More 

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Nicole C, Assistant Front Office Manager at Hilton Garden Inn Baltimore/Arundel Mills, responded to this review

TripAdvisor Guest, I apologize for any inconvenience you have experienced. This matter has actually been handled directly with our management team. We have also forwarded your information to our General Manager per your request. The Homewood Suites Arundel Mills does not charge any fees for a sofabed. Each suite comes equipped with a sofabed regardless of the type of suite... More 

Raleigh, North Carolina
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 18, 2014

I have to fly into BWI a lot. This location is great with access to the Arundel Mills area for food, gas, or whatever. I've stayed at this and the connecting Homewood Suites. Both were great, but I prefer this one since I don't need any of the extended stay stuff. Really nice staff as well! I'll be back in... More 

Was this review helpful? Yes
Nicole C, Assistant Front Office Manager at Hilton Garden Inn Baltimore/Arundel Mills, responded to this review

Mandy M., Thank you for taking a moment to share your experience with us. I am so happy to hear that our location serves to your advantage and that you've enjoyed your stay not just at the Hilton Garden Inn, but at the Homewood Suites as well! Thank you so much for your continued loyalty and I look forward to... More 

Baltimore, United States
1 review
5 of 5 stars Reviewed November 11, 2014

You can never go wrong with Hilton Garden Inn! Very clean hotel, friendly and excellent service for the cost - cannot be beat. Highly recommended for business, family or if you just want a individual retreat.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Nicole C, Assistant Front Office Manager at Hilton Garden Inn Baltimore/Arundel Mills, responded to this review

Kim H., Thank you so much for taking a moment to share your feedback with us. I genuinely appreciate your kind words and I look forward to welcoming you back to the hotel! Safe travels, Nicole More 

Virginia Beach, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed October 29, 2014

Quality hotel experience. Although there was an issue with the billing, the manager resolved it without question. Close to Maryland Live! casino and shopping mall. The shuttle bus was a bonus. I recommend the hiking trails at Patuxent Research Refuge for the outdoor types. It is only 10 minutes away and has excellent trails and visitor center.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Nicole C, Assistant Front Office Manager at Hilton Garden Inn Baltimore/Arundel Mills, responded to this review

Patrick C., Thank you for taking the time to share your experience with us. I am happy to hear that you enjoyed your stay and were able to take advantage of our complimentary shuttle service while you were here. Our team is always here to ensure that our guests have a memorable experience and I am glad to know that... More 

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Additional Information about Hilton Garden Inn Baltimore/Arundel Mills

Address: 7491-A New Ridge Road, Hanover, MD 21076
Phone Number:
Location: United States > Maryland > Hanover
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Baltimore/Arundel Mills 3*
Number of rooms: 151
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Also Known As:
Hilton Garden Inn Baltimore/Arundel Mills Hotel Hanover
Hilton Garden Inn Hanover
Hotel Style:
#4 Business Hotel in Hanover
#5 Romantic Hotel in Hanover

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