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All 13 Hanover hotels

Hilton Garden Inn Baltimore/Arundel Mills

3.0 of 5 Hotel   |   7491-A New Ridge Road, Hanover, MD 21076
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74%
Ranked #6 of 13 Hotels in Hanover
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
Jane N Marietta, United States
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214 reviews from our community

Traveler rating
    99
    57
    32
    17
    9
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48
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69
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • German first
  • Any
English first
Marietta, United States
2 reviews
3 of 5 stars Reviewed yesterday NEW

Prior to my stay here, I had been traveling for two weeks and stayed at various hotels including a Hilton. I was expecting the quality I had experienced at my last Hilton stay but this was not the case. My husband and I had a room with two queen beds. The room and even the bathroom was very small. There... More

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Mount Prospect Illinois
Top Contributor
54 reviews 54 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

This hotel did not seem to me to meet the Hilton brand standard. I attempted to order food at the restaurant to take back to my room but, after standing near the bar for about ten minutes and not seeing anyone that could help me - I gave up on that idea. I stopped at the mini-market in the hotel... More

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Union Bridge, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

I live only an hour away, but had activities planned in Baltimore both Friday night and Saturday morning. I needed someplace convenient for my husband and I to spend the evening. We don't travel together often and I wanted someplace nice but inexpensive. The Hilton Garden Inn was perfect for our needs. It was just lovely.

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Denton, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

Staff was great. room was good. Food was good. It was convenient to mall and casino. could not regulate temp of room, it was automatic.I went to dinner twice in hotel and got great service. Complimentary coffee and water in lobby. I do like embassy Suites with their breakfast, and its my favorite of Hilton hotels.

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Hanover, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Very nice but the roll-in shower was too small to accommodate a wheelchair. Therefore, transferring was tough. Really a 200 character review, what if someone doesn't have a lot to say, now this is a true negative for Hilton!! Oh now I have too many repeated characters now this is Fokd UP!

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Timonium, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

Very good, inviting hotel. Would stay here again. minimum 200 characters minimum 200 characters minimum 200 characters minimum 200 characters minimum 200 characters minimum 200 characters minimum 200 characters minimum 200 characters

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Shreveport, Louisiana
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This was an awesome place to stay over the Labor Day weekend. The hotel had a spacious lobby area complete with dining area and a bar. Service was Excellent with all meals. The location is minutes away from the Arundel Mills Mall and Fort Meade military post.

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Nicole C, Assistant Front Office Manager at Hilton Garden Inn Baltimore/Arundel Mills, responded to this review

TripAdvisor Guest, Thank you for your feedback! I am so glad to hear that you enjoyed your stay. It is our goal to ensure that each of our guests are beyond satisfied when visiting our hotel and it brings me great pleasure to know that we have succeeded. I look forward to a time when we may welcome you back!... More

Washington DC, United States
1 review
4 of 5 stars Reviewed 1 week ago

I enjoyed my stay went on overnight getaway the staff was very professional and friendly. shuttle service very conveinant at breakfast the quality was good with fast service and a wide selection. I would recommend this property with overall reasonable rates for a quality service.

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Nicole C, Assistant Front Office Manager at Hilton Garden Inn Baltimore/Arundel Mills, responded to this review

Raymond H., Thank you so much for taking the time to share your feedback regarding your recent experience. I am delighted to hear your comments regarding our staff and your breakfast experience--I will be sure to pass this along to the rest of the team so we can continue to provide our guests with memorable experiences. I appreciate your recommendation... More

Hoboken, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Room was clean and welcoming, would reccommend this hotel. Convenient to activities we had planned for the weekend and was nice to not have to drive home late but instead get a nice rest and enjoy the next day as well. Breakfast was buffet (Price was more than what I would pay for what was offered) or cooked to order.... More

Review collected in partnership with Hilton Garden Inn

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Nicole C, Assistant Front Office Manager at Hilton Garden Inn Baltimore/Arundel Mills, responded to this review

Johanna O., Thank you very much for taking a moment to provide feedback regarding your recent stay. I genuinely appreciate your recommendation. We value suggestions and comments from all of our guests as it gives us the opportunity to improve for the future. I do hope that we may be able to welcome you back to the hotel next time... More

Clayton, North Carolina
Senior Contributor
32 reviews 32 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We chose to stay here due to reviews, location, and being a Hilton. Very great location, close proximity to Maryland Casino and Mall. Plenty of stores near by to pick up last minute items and right off BWI Parkway/295. Room was clean and comfortable. Stayed only night but will stay again. **Only complaint was that we arrived around 2pm and... More

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Nicole C, Assistant Front Office Manager at Hilton Garden Inn Baltimore/Arundel Mills, responded to this review

TripAdvisor Guest, Thank you for providing feedback regarding your recent stay. We try our very best to accommodate our guests who arrive prior to our check-in time at 4PM and I am sorry that we were unable to grant you for one this past stay. Upon your return, please feel free to call the hotel the morning of your arrival... More

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Additional Information about Hilton Garden Inn Baltimore/Arundel Mills

Address: 7491-A New Ridge Road, Hanover, MD 21076
Phone Number:
Location: United States > Maryland > Hanover
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Baltimore/Arundel Mills 3*
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Also Known As:
Hilton Garden Inn Baltimore/Arundel Mills Hotel Hanover
Hilton Garden Inn Hanover

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