We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 13 Hanover hotels

TownePlace Suites Arundel Mills BWI Airport

2.5 of 5 Hotel   |   7021 Arundel Mills Circle, Hanover, MD 21076
Hotel website
Hotel deals
Hotel amenities
Special Offer
Arundel Mills Experience
Save Saved
You added TownePlace Suites Arundel Mills BWI Airport to your Saves list
TownePlace Suites Arundel Mills BWI Airport
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
75%
Ranked #11 of 13 hotels in Hanover
A recent review
5 of 5 stars Reviewed May 9, 2014
Punalea
  • Overview
  • Reviews (81)
  • Photos (61)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (21)
  • Location
  • More
Write a Review

81 people have reviewed this hotel

Traveler rating
    27
    34
    16
    3
    1
See reviews for
21
19
4
29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
There are newer reviews for TownePlace Suites Arundel Mills BWI Airport
See the most recent reviews
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 9, 2014 via mobile

I really love this hotel , we stayed with my husband one night for a convention , the place was clean , a little slow when you check in but was ok!! Very nice room, we sleep like we were home!!! The breakfast was pretty decent, i think management should include more things on the buffet like fresh eggs, and... More

Was this review helpful? Yes 1
Doug354, General Manager at TownePlace Suites Arundel Mills BWI Airport, responded to this review

Dear Punaiea, Thank you for your kind words we are happy that you enjoyed your stay. Just to let you and other know we do offer eggs and bacon on a rotation. We try to serve something different everyday, thanks for the comment it is helpful and sorry you missed out on the bacon and eggs. Please visit again when... More

Baltimore, Maryland
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 6, 2014

My friend and I decided to get away for a weekend, relax and ease some stress in our lives, so we split the bill for the room. Photo's are provided for each room. Check-in: Check-in was OK, it didn't take very long, but the elderly woman at the desk wasn't very nice, acted as if we were bothering her, but... More

Was this review helpful? Yes 2
Doug354, General Manager at TownePlace Suites Arundel Mills BWI Airport, responded to this review

Thank you for taking the time to complete our survey regarding your positive and negative experiences with the TownePlace Suites Arundel Mills BWI Airport. I appreciate the detailed information you provided. Please accept our sincere apologies for negative services you experienced. I have addressed your feedback with my entire team and we are making adjustments to the items you suggested... More

Manassas, Virginia
Contributor
16 reviews 16 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 17, 2014

Stayed at the Towne Place Suites overnight while visiting the Maryland Live casino. Check in is at 4:00 PM, which is later then most places which allow check in at 3:00 PM. We stayed with two other couples at the hotel. We were told we had to sign a form that said we would not "party" in our room. I've... More

Was this review helpful? Yes 1
Doug354, General Manager at TownePlace Suites Arundel Mills BWI Airport, responded to this review

Jack3738, We are pleased to hear you enjoyed your stay at our hotel. It means a lot to the staff that the service and the accomodations met your needs. We strive to provide an enjoyable stay for all of our travelers. Thanks for choosing us and we hope to see you again in the near future. More

Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 16, 2014

When we got to our room it smelled like fish. The hotel was sold out so we could not be moved to another room. The lady at the front gave me room freshener to spray. That had me wondering how well they cleaned the room if at all. The next morning I went to take a shower and saw nasty... More

Was this review helpful? Yes
Doug354, General Manager at TownePlace Suites Arundel Mills BWI Airport, responded to this review

Please accept my sincere apologies for the cleanliness issue you experience during your recent trip. Please be assured that these issues have been addressed and will not occur again. You are a valued customer and everything we do is aimed at providing you with a positive experience. I apologize again for your negative experience and I would like the opportunity... More

Rehoboth, Massachusetts
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed March 13, 2014

We arrived Sat Mar 8. This was a stopover on our way South. This location is across from a large mall and casino and sits with at least 3 other inns. The parking was at a premium. On check in (very small check in area, maybe one at a time) I had to sign a document that I would not... More

Was this review helpful? Yes
Doug354, General Manager at TownePlace Suites Arundel Mills BWI Airport, responded to this review

Thank you for taking the time to complete our Guest Satisfaction Survey and sharing your experience with the TownePlace Suites Arundel Mills BWI Airport. I apologize that your recent stay was not satisfactory due to the noise level and appreciate your feedback. Please be assured that all of our weekend guests sign the party policy and we monitor the building... More

Chesapeake, Virginia, United States
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 1, 2014

I spent 3 nights in the TownePlace Suites Arundel Mills. It's very convenient to get to, and easy walking to the Arundel Mills mall with several restaurants. My room was spacious, with a good sized kitchen, living area, and bedroom. Breakfasts were good and the staff was very accommodating when I had to leave early and breakfast wasn't set up... More

Was this review helpful? Yes
Doug354, General Manager at TownePlace Suites Arundel Mills BWI Airport, responded to this review

Thank you for sharing your experience with us and we were very excited to hear that you had a great stay with us. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. More

Ramstein-Miesenbach, Germany
Top Contributor
91 reviews 91 reviews
11 hotel reviews
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed February 21, 2014

Our stay was coordinated as a long business visit. We were able to hold the room for almost 4 months. It became more of a home, than a hotel. The rooms are spacious and comfortable. The kitchen is well-stocked. And the outstanding cleanliness is hard-to-compare against some of the less reputable places nearby. We enjoyed the amenities of weeknight buffets,... More

Was this review helpful? Yes
Doug354, General Manager at TownePlace Suites Arundel Mills BWI Airport, responded to this review

Thank you for taking the time to write about your enjoyable experience with us. We are pleased that the location, pricing and accommodatons met your needs and we look forward to serving you again. More

Moline, Illinois, USA
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 19, 2014

This hotel was great! I ended up having a 1 bedroom suite that was spacious and pretty well kept. The location is great...it is just across the parking lot from the Arundel Mills Mall and a short drive to Ft. Meade. I was there when they had about 12" of snow and everything, including the mall, was closed. The hotel... More

Was this review helpful? Yes
Doug354, General Manager at TownePlace Suites Arundel Mills BWI Airport, responded to this review

Thank you very much for sharing your experience with us. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future More

PA
Senior Contributor
32 reviews 32 reviews
22 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed February 18, 2014

Townplace Suites is located adjacent to Arundel Mills Mall and Marland Live Casino. Next to this hotel is Hamton Inn and Residence Inn. I have stayed at other hotels and this was my first time at Townplace Suites. We arrived at 3:00 pm but our room was not ready. Both Hampton Inn and Residence Inn next door have 3:00 pm... More

Was this review helpful? Yes 1
Doug354, General Manager at TownePlace Suites Arundel Mills BWI Airport, responded to this review

Thank you for taking the time to share your experience with the TownePlace Suites Arundel Mills BWI Airport. Please accept our sincere apologies for the inconvenience you experienced with the long wait to check into your room as well as the long wait to be picked up from the casino. We take great pride in ensuring our guest’s satisfaction and... More

Richmond, VA
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed February 11, 2014

Probably our third time staying here and as before we were not disappointed. We had a 2 bedroom suite and it was VERY spacious and very comfortable. As before, everything was spotless and super clean. The staff could not have been any nicer or helpful. We were informed about everything when we arrived. Breakfast was pretty good but nothing special.... More

Was this review helpful? Yes
Doug354, General Manager at TownePlace Suites Arundel Mills BWI Airport, responded to this review

Haymaress, Thank you for the kind words, again ! We value your loyalty and are thrilled that your visits to our TownePlace Suites have been everything that you expect. It is our goal to provide a consistent and enjoyable stay for all of our guests. More

Owners: What's your side of the story?
If you own or manage TownePlace Suites Arundel Mills BWI Airport, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to TownePlace Suites Arundel Mills BWI Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about TownePlace Suites Arundel Mills BWI Airport

Address: 7021 Arundel Mills Circle, Hanover, MD 21076
Phone Number:
Location: United States > Maryland > Hanover
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — TownePlace Suites Arundel Mills BWI Airport 2.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Marriott, Expedia, Orbitz, Tingo, Hotels.com, Priceline, BookingOdigeoWL and Venere so you can book your TownePlace Suites Arundel Mills BWI Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Towneplace Suites Arundel Mills Bwi Airport Hotel Hanover

61 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (37)
Viewed
Hotel & grounds (11)
Viewed
Dining (10)
Viewed
Bathroom (4)
Viewed
Room/suite (7)
Viewed
View from room (1)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (25)
Viewed
Hotel & grounds (5)
Viewed
Dining (3)
Viewed
Room/suite (11)
Viewed
Business center/function rooms (1)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Hanover with
any amenities

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#7 Business Hotel in Hanover
Hotel Class
Number of rooms
109

Questions & Answers

Questions? Get answers from TownePlace Suites Arundel Mills BWI Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer