We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

TownePlace Suites Arundel Mills BWI Airport

2.5 of 5 7021 Arundel Mills Circle, Hanover, MD 21076
Hotel website
Hotel deals
Hotel packages
Special Offer
Earn Rewards Points!
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
TownePlace Suites Arundel Mills BWI Airport
Professional photos View all
Browse nearby
TownePlace Suites Arundel Mills BWI Airport
TownePlace Suites Arundel Mills BWI Airport
TownePlace Suites Arundel Mills BWI Airport
Write a Review

87 reviews from our community

Traveler rating
    29
    37
    16
    3
    2
See reviews for
24
19
4
32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Any
English first
  • All months
    (87)
  • Mar-May only
    (20)
  • Jun-Aug only
    (26)
  • Sep-Nov only
    (16)
  • Dec-Feb only
    (25)
All months
Harrisburg pennsylvania
Contributor
19 reviews 19 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

WOW, This place has got it all, and is so acommadating to their guest. We have stayed at many places before or after a flight or cruise. This is beyond all, the best place to stay. We had a great time at the Maryland Live Casino, who gave us thirty dollars to join their rewards club and another fifteen because... More 

Was this review helpful? Yes
Doug354, General Manager at TownePlace Suites Arundel Mills BWI Airport, responded to this review

Happy Holidays! Thank you for sharing your experience with the Towneplace Suites Arundel Mills. We are very pleased that you enjoyed your stay with us and found our staff accommodatng. Our goal is to ensure that each and every guest have a memorable experience with us. Our location is a great destination because there is so many things that one... More 

Miami, Florida
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

This place is absolutely amazing and it's by far one of the best hotels I've ever stayed at. My mom and I actually stayed here two weeks in a row. The hotel is also located right across from Arundel Mills (with a million places to choose from) so that's a plus in itself. All in all, this will be my... More 

Was this review helpful? Yes
Doug354, General Manager at TownePlace Suites Arundel Mills BWI Airport, responded to this review

Happy Holidays: Thank you for taking the time to share your expereince with the Towneplace Suites Arundel Mills. It is good to know that you have a positive experience with us and we look forward to serving you again. Please have a happy and safe holiday. Doug More 

York PA
Senior Contributor
36 reviews 36 reviews
25 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Had the queen bed studio for myself. Full kitchen, big bathroom, work desk, and a couch. One small thing I greatly appreciated, the flat screen TV did not face the bad, but stand came out from the wall and you could turn it to face you laying in bed. The small things count! Room was plenty big! Breakfast before my... More 

Was this review helpful? Yes
Doug354, General Manager at TownePlace Suites Arundel Mills BWI Airport, responded to this review

Good Morning: Thank you for sharing your experience with the Towneplace Suites Arundel Mills. We greatly appreciate your feedback and are very pleased that you enjoyed your accommodations. Everything we do is aimed at providing you with an excellent hotel experience and we look forward to serving you again. Doug More 

Evans, Georgia
Top Contributor
83 reviews 83 reviews
20 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed November 1, 2014

I am a devout Marriott customer, normally prefer the Residence Inn when I can get it, but this TownePlace is a great option. It is a higher quality than the others I have stayed in and they do their best to punch above their weight. The food is good and the staff friendly. Nothing beats its location for my business... More 

Was this review helpful? Yes
Doug354, General Manager at TownePlace Suites Arundel Mills BWI Airport, responded to this review

Dear Michael D: Thank you for taking the time to write a review about our hotel. We are happy that you enjoyed your stay and the convenience of the location. We pride ourselves on delivering a memorable hotel experience and we are happy that we met your expectations. We look forward to serving you again whenever your travels bring you... More 

nj
Senior Contributor
37 reviews 37 reviews
21 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed September 2, 2014

Stayed at the hotel for one night to fly out of BWI early in the morning. The hotel was nice and clean. The staff was very attentive and tried to accommodate to their guests. One draw back, limited/poor business computer. The hotel only has one desktop which can be used to check basic emails. It was a breeze checking emails... More 

Was this review helpful? Yes
Doug354, Manager at TownePlace Suites Arundel Mills BWI Airport, responded to this review

Thank you for choosing TownePlace Suites we appreciate your business. Thank you for taking the time to write a review, so sorry to hear about the business center computer we will call our vendor to see what improvements can be made. More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 29, 2014

The room was dirty, the receptionist was uptight; the bed had potatoes chip inside the sheets; the bathtub was dirty and the bed was very uncomfortable. Also, the elevator was not working or they had a moving company holding the elevator on the 5th floor... I called the receptionist and she was unhelpful .

Was this review helpful? Yes 3
Doug354, General Manager at TownePlace Suites Arundel Mills BWI Airport, responded to this review

Dear Jasperjr63:: Thank you for taking the time to share your experience with the TownePlace Suites Arundel Mills BWI Airport. I apologize that your recent stay was not a positive experience and appreciate your feedback. We have taken corrective steps to avoid such problems in the future and would like you to give us another opportunity to provide you with... More 

STURTEVANT
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 5, 2014

My family decided to go to the Baltimore-Washington, MD area for the 4th of July to visit the area in preparation for some future business meetings. This hotel is very nice and well located. It was understaff for this weekend when there were a lot of people. Other than this, it is good place, across the street from a big... More 

Was this review helpful? Yes
Doug354, General Manager at TownePlace Suites Arundel Mills BWI Airport, responded to this review

Jaime, Thanks for taking the time to write a review about our hotel. We are happy that you enjoyed the hotel and area but sorry about our service. We did have a large group in house that weekend thanks for letting us know that our service was on the slow side this will help in the future. More 

LaVale, Maryland
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 5, 2014

I would not recommend this hotel. On checking in, the receptionist 'could have cared less'. She could not answer our questions about nearby activities. Our two bedroom suite was very small and upon entering, smelled of damp mold. Even my 10 yr old grandson remarked on it. The bathroom was very small, old, and had a bad smell to it.... More 

Was this review helpful? Yes 1
Doug354, General Manager at TownePlace Suites Arundel Mills BWI Airport, responded to this review

Thank you Angie F for taking the time to share your experience with Towneplace Suites Arundel Mills. Please accept our sincere apologies for the inconveniences you experienced. I have addressed your concerns with my front desk and provided additional customer service training so that this does not occur again. I have also addressed your disappointment about the maintenance of your... More 

Omaha, Nebraska
Senior Contributor
28 reviews 28 reviews
22 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed July 21, 2014

Clean hotel, across the street from a huge mall area with plenty of places to eat. If you dont' want to walk, they also have a shuttle, which also goes to the airport. The staff is mediocre. Also, as is the case with some Town Place Suites, the single king room is pretty small, and the TV is placed oddly... More 

Was this review helpful? Yes 1
Doug354, General Manager at TownePlace Suites Arundel Mills BWI Airport, responded to this review

Thank you for sharing your experience at the Towneplace Suites. Please accept our apologies for not receiving your wakeup call on time and for the mediocre service you received. Your concerns have been addressed and my team apologies for not providing you a positive experience. We appreciate your feedback as it enables us to continuously improve our service. . More 

Williamsburg, Virginia
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 30, 2014

I stayed June 26-29 with a family of 5. I had a 2 bedroom suite that is not on all counts comparable to the previous suites I stayed in the past. The bedrooms are very small and there is only one bath. Talked to the receptionist and she stated that all 2 bedroom sites had only one bath...amazing. You cannot... More 

Was this review helpful? Yes 3
Doug354, General Manager at TownePlace Suites Arundel Mills BWI Airport, responded to this review

Scoop911, Thank you for taking the time to share your thoughts on your recent stay. We do apologize that the room was not quite as you had expected. We have shared your comments with our team to help in the ongoing training of the staff. We value your feedback and are always open to suggestions on ways to enhance the... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to TownePlace Suites Arundel Mills BWI Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about TownePlace Suites Arundel Mills BWI Airport

Address: 7021 Arundel Mills Circle, Hanover, MD 21076
Location: United States > Maryland > Hanover
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — TownePlace Suites Arundel Mills BWI Airport 2.5*
Number of rooms: 109
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Marriott, Priceline, Orbitz, Hotels.com, Odigeo and Tingo so you can book your TownePlace Suites Arundel Mills BWI Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Towneplace Suites Arundel Mills Bwi Airport Hotel Hanover

61 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (37)
Viewed
Hotel & grounds (11)
Viewed
Dining (10)
Viewed
Bathroom (4)
Viewed
Room/suite (7)
Viewed
View from room (1)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (25)
Viewed
Room/suite (11)
Viewed
Hotel & grounds (5)
Viewed
Dining (3)
Viewed
Business center/function rooms (1)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay