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All 13 Hanover hotels

TownePlace Suites Arundel Mills BWI Airport

2.5 of 5 Hotel   |   7021 Arundel Mills Circle, Hanover, MD 21076
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78%
Ranked #10 of 13 hotels in Hanover
Certificate of Excellence 2013
A recent review
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69 people have reviewed this hotel

Traveler rating
    22
    32
    12
    2
    1
See reviews for
15
19
4
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
Manassas, Virginia
Contributor
15 reviews 15 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed at the Towne Place Suites overnight while visiting the Maryland Live casino. Check in is at 4:00 PM, which is later then most places which allow check in at 3:00 PM. We stayed with two other couples at the hotel. We were told we had to sign a form that said we would not "party" in our room. I've... More

Was this review helpful? Yes 1
Doug354, General Manager at TownePlace Suites Arundel Mills BWI Airport, responded to this review

Jack3738, We are pleased to hear you enjoyed your stay at our hotel. It means a lot to the staff that the service and the accomodations met your needs. We strive to provide an enjoyable stay for all of our travelers. Thanks for choosing us and we hope to see you again in the near future. More

1 review
3 of 5 stars Reviewed 4 weeks ago

When we got to our room it smelled like fish. The hotel was sold out so we could not be moved to another room. The lady at the front gave me room freshener to spray. That had me wondering how well they cleaned the room if at all. The next morning I went to take a shower and saw nasty... More

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Doug354, General Manager at TownePlace Suites Arundel Mills BWI Airport, responded to this review

Please accept my sincere apologies for the cleanliness issue you experience during your recent trip. Please be assured that these issues have been addressed and will not occur again. You are a valued customer and everything we do is aimed at providing you with a positive experience. I apologize again for your negative experience and I would like the opportunity... More

Rehoboth, Massachusetts
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We arrived Sat Mar 8. This was a stopover on our way South. This location is across from a large mall and casino and sits with at least 3 other inns. The parking was at a premium. On check in (very small check in area, maybe one at a time) I had to sign a document that I would not... More

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Doug354, General Manager at TownePlace Suites Arundel Mills BWI Airport, responded to this review

Thank you for taking the time to complete our Guest Satisfaction Survey and sharing your experience with the TownePlace Suites Arundel Mills BWI Airport. I apologize that your recent stay was not satisfactory due to the noise level and appreciate your feedback. Please be assured that all of our weekend guests sign the party policy and we monitor the building... More

Chesapeake, Virginia, United States
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 1, 2014

I spent 3 nights in the TownePlace Suites Arundel Mills. It's very convenient to get to, and easy walking to the Arundel Mills mall with several restaurants. My room was spacious, with a good sized kitchen, living area, and bedroom. Breakfasts were good and the staff was very accommodating when I had to leave early and breakfast wasn't set up... More

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Doug354, General Manager at TownePlace Suites Arundel Mills BWI Airport, responded to this review

Thank you for sharing your experience with us and we were very excited to hear that you had a great stay with us. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. More

Ramstein-Miesenbach, Germany
Top Contributor
73 reviews 73 reviews
11 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed February 21, 2014

Our stay was coordinated as a long business visit. We were able to hold the room for almost 4 months. It became more of a home, than a hotel. The rooms are spacious and comfortable. The kitchen is well-stocked. And the outstanding cleanliness is hard-to-compare against some of the less reputable places nearby. We enjoyed the amenities of weeknight buffets,... More

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Doug354, General Manager at TownePlace Suites Arundel Mills BWI Airport, responded to this review

Thank you for taking the time to write about your enjoyable experience with us. We are pleased that the location, pricing and accommodatons met your needs and we look forward to serving you again. More

Moline, Illinois, USA
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 19, 2014

This hotel was great! I ended up having a 1 bedroom suite that was spacious and pretty well kept. The location is great...it is just across the parking lot from the Arundel Mills Mall and a short drive to Ft. Meade. I was there when they had about 12" of snow and everything, including the mall, was closed. The hotel... More

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Doug354, General Manager at TownePlace Suites Arundel Mills BWI Airport, responded to this review

Thank you very much for sharing your experience with us. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future More

PA
Senior Contributor
31 reviews 31 reviews
21 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed February 18, 2014

Townplace Suites is located adjacent to Arundel Mills Mall and Marland Live Casino. Next to this hotel is Hamton Inn and Residence Inn. I have stayed at other hotels and this was my first time at Townplace Suites. We arrived at 3:00 pm but our room was not ready. Both Hampton Inn and Residence Inn next door have 3:00 pm... More

Was this review helpful? Yes
Doug354, General Manager at TownePlace Suites Arundel Mills BWI Airport, responded to this review

Thank you for taking the time to share your experience with the TownePlace Suites Arundel Mills BWI Airport. Please accept our sincere apologies for the inconvenience you experienced with the long wait to check into your room as well as the long wait to be picked up from the casino. We take great pride in ensuring our guest’s satisfaction and... More

Richmond, VA
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed February 11, 2014

Probably our third time staying here and as before we were not disappointed. We had a 2 bedroom suite and it was VERY spacious and very comfortable. As before, everything was spotless and super clean. The staff could not have been any nicer or helpful. We were informed about everything when we arrived. Breakfast was pretty good but nothing special.... More

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Doug354, General Manager at TownePlace Suites Arundel Mills BWI Airport, responded to this review

Haymaress, Thank you for the kind words, again ! We value your loyalty and are thrilled that your visits to our TownePlace Suites have been everything that you expect. It is our goal to provide a consistent and enjoyable stay for all of our guests. More

Chesapeake, Virginia
Contributor
13 reviews 13 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 30, 2014

Booked a 2-bedroom suite for MLK weekend. The reason we picked the hotel is that it was within walking distance to the mall and casino. The 2-bedroom suite was perfect for a family of four. The beds were comfy, even the pull-out sofa bed. Upon check-in, the front desk clerk was very short and rude. I had to ask about... More

Was this review helpful? Yes
Doug354, General Manager at TownePlace Suites Arundel Mills BWI Airport, responded to this review

Thank you for taking the time to share your experience at the Towneplace Suites Arundel Mills. We value you as a customer and everything that we do is aimed at providing you with a positive hotel experience, Please accept my apologies that we did not meet your expectations with our service and for the inconvenience you experienced with the shuttle.... More

Richmond, VA
Contributor
12 reviews 12 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed January 4, 2014

Stayed there with my folks for a Maryland Live casino trip. Mall traffic can be busy but parking at the hotel is no issue. Booked a 2 bedroom suite which was perfect for the 4 of us as the living room came in handy that evening. Only one bathroom but it was not an issue for us. Three TV's were... More

Was this review helpful? Yes 1
Doug354, General Manager at TownePlace Suites Arundel Mills BWI Airport, responded to this review

loudbmw, We are delighted that your return visit did not disappoint. The mall and casino are very popular venues to visit in Arundel Mills. We appreciate your review and look forward to seeing you again in the near future. More

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Additional Information about TownePlace Suites Arundel Mills BWI Airport

Also Known As:
Towneplace Suites Arundel Mills Bwi Airport Hotel
Towneplace Suites Arundel Mills Bwi Airport Hotel Hanover
Address: 7021 Arundel Mills Circle, Hanover, MD 21076
Phone Number:
Location: United States > Maryland > Hanover
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Hanover
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — TownePlace Suites Arundel Mills BWI Airport 2.5*
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