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Comfort Suites

2.5 of 5 1801 Dual Hwy, Hagerstown, MD 21740
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107 reviews from our community

Traveler rating
    39
    45
    10
    6
    7
See reviews for
41
33
7
10
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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Atlanta, Georgia
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 27, 2010

We stayed one night. The Spa was not working and a handle was missing from the bathroom sink. My credit card was billed $50 for repairs to the sink. They don't fix items in need of repair and then bill their guests for damages. I am outraged at this hotel!!!

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comfortsuiteshagerst, Webmaster at Comfort Suites, responded to this review

Dear Guest, Thank you for choosing Comfort Suites for your recent stay in our area. Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following step was taken: • Management was contacted about your being billed for repairs to the sink notified that you reported finding the sink with a handle... More 

Northeast PA
Contributor
16 reviews 16 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed November 8, 2010

Overall not a bad experience, just not a good one. The room was clean. It was very awkward in the way it was set up with 2 huge ugly chairs and a tiny table, but otherwise it was fine, except that the AC/Heat was very noisy. Breakfast was below average. The tables were all dirty when we arrived to breakfast... More 

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comfortsuiteshagerst, Webmaster at Comfort Suites, responded to this review

Dear Guest, Thank you for choosing Comfort Suites for you recent stay in our area. Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following actions were taken: • Maintenance was notified of the noisy AC/heat in the room assigned to you and asked to see if they could eliminate the... More 

Baltimore, Maryland
Contributor
14 reviews 14 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 3, 2010

It Was Clean...Clean...Clean! Staying On The 1st Floor By The Front Desk Was A Little Noisy. The Room Was Very Clean And Comfortable. No Moldy Smell, No Smoke Odor In The Room. The Jacuzzi Tub For Two Was A Little Small For Two. But We Managed. I would Stay There Again With No Problem. Close To All Types Of Shopping.

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Cotati, California
Top Contributor
58 reviews 58 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed October 25, 2010

For $90 a night I expected a hotel in a little better condition with a few more amenities. While the front lobby and dining area were very nice, and the swimming pool, while tiny, was well maintained, the room had seen better days. The sofa was stained as was the carpet. The mattress wasn’t especially comfortable. The high speed internet... More 

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comfortsuiteshagerst, Webmaster at Comfort Suites, responded to this review

Dear Guest, Thank you for choosing Comfort Suites for your recent stay in our area. I am glad that you found the front lobby and the dining area to be very nice. Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following steps were taken: • Management was contacted about the... More 

Pittsburgh
Top Contributor
61 reviews 61 reviews
31 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed October 19, 2010

Stayed here before going down into DC - Baltimore. From the Hagerstown address we thought this might be closer to the outlets or to the historic downtown areas, but it's really out on Rt 40 in a row of hotels. So, it's maybe 2-4 miles either way to the outlets or to the town. Everything from the lobby to the... More 

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Delaware
Top Contributor
141 reviews 141 reviews
41 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed September 14, 2010

We were quite pleased with this Comfort Suites. All the rooms have beern remodeled within the past year and well maintained. The room was spacious and clean. The breakfast was good, with hot srambled eggs, sausage and waffle maker, along wiht eh usual cereals and sweets and beverages. The lobby was nicely decorated. Only two minor complaints: It would be... More 

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Lac du Flambeau, Wisconsin
Top Contributor
231 reviews 231 reviews
56 hotel reviews
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed March 1, 2010

This was our third Comfort property in as many nights on a trip to and from DC. We We chose this location for Sunday evening to get out of DC before Monday rush hour. Wonderful lobby greets you upon entering with a fireplace, business center, and large breakfast area. Fast and friendly check in had us on our way to... More 

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Charlotte, NC
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 3, 2010

A nice little getaway... My husband and I recently stayed at this hotel at the end of our Christmas vacation (a sort of - relaxation after being with family and friends for a week). We picked this location as it was about halfway home for us. The hotel itself is a bit of a drive from I-81, which through us... More 

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Grosse Pointe, Michigan
Senior Contributor
28 reviews 28 reviews
22 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 10, 2009

Although we only stayed at the Comfort Suites from 11 PM until 8 AM the next day, it was a very nice spot to spend the night. After a long drive, we were happy to be checked in quickly so we could unload the car and get some sleep. Our 2 queen bed room was spacious with the two beds,... More 

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Ohio
1 review
5 of 5 stars Reviewed October 9, 2009

Everyone from the front desk - to housekeeping were very helpful. The rooms were very clean and nice, breakfast was very good as well. I will definately stay here again.

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Additional Information about Comfort Suites

Address: 1801 Dual Hwy, Hagerstown, MD 21740
Phone Number:
Location: United States > Maryland > Hagerstown
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 75
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Also Known As:
Comfort Hotel Hagerstown
Comfort Suites Hagerstown
Hagerstown Comfort Suites

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