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Comfort Suites

2.5 of 5 1801 Dual Hwy, Hagerstown, MD 21740
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Comfort Suites
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105 reviews from our community

Traveler rating
    38
    44
    10
    6
    7
See reviews for
40
33
7
10
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Comfort Suites
See the most recent reviews
Belle Vernon, Pennsylvania
1 review
5 of 5 stars Reviewed June 13, 2014

One of the best places I have stayed. Very affordable, nice staff, and very clean rooms. You can't get a better place to stay. I will stay there again next time I am traveling. I would also recommend this hotel to anyone that is planning a trip.

Was this review helpful? Yes
Gerald L, Director of Sales at Comfort Suites, responded to this review

Dear Bob We personally wanted to take this time out to say thank you for such a great comment! We are currently showing your comment to the rest of our team members .Please do not hesitate to give us a call when you are in the Hagerstown area. Best Regards Gerald Lawton Sales Manager Comfort Suites 301 791 8100 More

Bridgeport, West Virginia
1 review
5 of 5 stars Reviewed June 11, 2014

Had to make an unplanned stop for the night and this hotel was listed as "Pet Friendly". Room was very nice, clean, and comfortable. The floor we stayed on was under renovations and most were complete for the room we were in. I would definitely recommend this hotel. Mr. Lawton, was very helpful in answering my questions at check out.

Was this review helpful? Yes
Gerald L, Front Office Manager at Comfort Suites, responded to this review

Thank You for sharing your experience while here at the hotel, we are glad you enjoyed your stay. Hopefully we will see you again so you can enjoy the completed renovations on your next trip. Anything we can do please let us know. Thank You Shaena M Comfort Suites Hagerstown, MD More

Charlotte, United States
Senior Contributor
21 reviews 21 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 28, 2014

I have made this trip numerous times, but this time split the trip in half. Hagerstown, MD was half way. The price was great for the added amenities of a suite. All of the reviews praised the beds and multiple pillows. I will definitely stay their in the near future.

Was this review helpful? Yes 1
Gerald L, Director of Sales at Comfort Suites, responded to this review

Dear Leo Thank you so much for the wonderful kind words and to take time to acknowledge two of our employees, We greatly appreciate your feedback. We do hope that you will visit us again real soon! Best Regards Gerald Lawton Sales Manager 301 791 8100 More

Hagerstown, Maryland
1 review
5 of 5 stars Reviewed April 25, 2014 via mobile

my fiance and I decided to stay at the Comfort Suites and our decision was made very easily as soon as we walked in and met Herman. he was kind, helpful, knowledgeable about the area and made us feel at home. Then we had another lovely clerk by the name of Polly who was very friendly and helpful as well.... More

Was this review helpful? Yes
Denise Y, Director of Sales at Comfort Suites, responded to this review

We are so very happy to have received such a great score from your recent stay with us, we will assure you that our staff members will review this wonderful score. We hope you visit us real soon again! Gerald Lawton Sales Manager More

Dover, Pennsylvania
Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 18, 2014

We stayed for a "girls weekend" to celebrate my Mom's birthday. The rooms were much nicer than others we have stayed in that were much higher priced! We had adjoining rooms - the only thing better would have been if they had been connecting rooms. We were disappointed to be told the Jacuzzi had been out of service for "a... More

Was this review helpful? Yes
Denise Y, Director of Sales at Comfort Suites, responded to this review

Thank you so much for your review we are truly sorry we do not advertise that the hot tub is open it has been close for two years, we apologize for any inconvenience we may have cause you, We hope that you will visit us again real soon! Gerald Lawton Sales Manager More

Green Bay, Wisconsin
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 11, 2014

We are not your typical travelers, it seems. Although we travel with four kids, we do our best to do so as unobtrusively as possible, and make as few demands on others as possible, even when we are paying for service. We also seem to have what I would consider reasonable expectations when we travel. Our priorities are 1) Safety... More

Was this review helpful? Yes 1
Denise Y, Director of Sales at Comfort Suites, responded to this review

Dear Valuable Guest We are excited to have received such a wonderful positive comment about your stay with us. We assure you that your comments will be shared with our staff. We do hope that you visit us again real again soon! Gerald Lawton Sales Director Comfort Suites 301 791 8100 More

Buena Vista, Virginia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 11, 2014

The room was wonderful as was the service and breakfast! We didn't use the pool but the room was ultra comfortable and whirlpool was great. The only complaint was that the hall was loud but that was people and not the hotel. Next time we come to Hagerstown we'll be back!

Was this review helpful? Yes
Denise Y, Director of Sales at Comfort Suites, responded to this review

Dear Pittman's We greatly appreciate your wonderful positive comments, we will share your comments with our staff, It has been a pleasure in serving you. We hope to see you again real soon. Gerald Lawton Sales Director Comfort Suites More

delhi
Contributor
11 reviews 11 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed April 4, 2014

I was at the Hotel for almost a month - business trip which got extended. The rooms size was nice and big. Sheet cleaned everyday and Towels were nice and clean. The toilets were also clean with a nice bath tub. Running hot water. I had a mini fridge and microwave in the room. LCD TV for entertainment. Nice big... More

Was this review helpful? Yes
Denise Y, Director of Sales at Comfort Suites, responded to this review

Thank you so much for taking the time for sharing your comment and concerns with us. Your comment is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Gerald Lawton Sales Manager... More

The Villages, Florida
Top Contributor
190 reviews 190 reviews
84 hotel reviews
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed March 25, 2014

Stayed 3/23. Hotel is on the main road and near shopping and restaurants. There is plenty of parking at the hotel. Check in was friendly and was able to get our room for $62 on a senior rate. The lobby is spacious with large breakfast area. There is an indoor pool and fitness center, neither of which we used. Our... More

Was this review helpful? Yes
Denise Y, Director of Sales at Comfort Suites, responded to this review

Thank you for taking the time to review your recent stay with us, we are glad you enjoyed your stay. Your feed back is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!... More

Arlington, Texas
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 6, 2014

Walked into the lobby and saw a nice chandelier hanging from the ceiling. Front desk attendant was courteous and check in was smooth. Breakfast was nice. I believe the hotel was busy so we did have to wait in line for some items. There is a Texas Roadhouse right near, which was convenient as well.

Was this review helpful? Yes
Denise Y, Manager at Comfort Suites, responded to this review

We are very please that you had a wonderful stay with us , We love to hear postive feed back from our guests. It is with great plesaure to have had you as a guest. More

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Additional Information about Comfort Suites

Address: 1801 Dual Hwy, Hagerstown, MD 21740
Phone Number:
Location: United States > Maryland > Hagerstown
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 75
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Also Known As:
Comfort Hotel Hagerstown
Comfort Suites Hagerstown
Hagerstown Comfort Suites

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