We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Comfort Suites

2.5 of 5
Hotel website
Hotel deals
1801 Dual Hwy, Hagerstown, MD 21740
Special Offer
Choice Privileges Points
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Professional photos
Comfort Suites
View Map
Add Photo Write a Review

125 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    45
    48
    18
    6
    8
See reviews for
51
36
9
11
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (125)
  • Mar-May only
    (24)
  • Jun-Aug only
    (42)
  • Sep-Nov only
    (38)
  • Dec-Feb only
    (21)
All months
There are newer reviews for Comfort Suites
See the most recent reviews
Medina, Ohio
Level Contributor
47 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed June 3, 2015

My wife and I stopped here with our kids in our way to the outer banks for our summer vacation. We booked the day of stay via Priceline express deal. The room was larger than normal with 2 doubles and a couch, plus microwave and fridge. The free breakfast was nice with sausage and gravey and waffles among other items.... More 

Was this review helpful? Yes
Gerald L, Director of Sales at Comfort Suites, responded to this review

Dear Wolfpack14 Please allow me to introduce myself, I am the sales director for the Comfort Suites Hotel. I simply had to stop working and take the time out for you and your family. I wanted personally to apologize for the inconvenience we may have cause you during your recent stay with us. We make it our goal to make... More 

Oak Ridge, Tn
Level Contributor
282 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
3 of 5 stars Reviewed May 28, 2015

Front desk staff was great (Shaena was exceptional) and allowed me to check in a little early since the room was ready. I noticed they included a $1.50 daily charge for a room safe which I didn't want and I declined. I was told that was fine and they deleted the charge. The room was comfortable and spacious. The room... More 

Was this review helpful? Yes
Gerald L, Director of Sales at Comfort Suites, responded to this review

Dear Bryan, I am the sales director for the hotel. I am very sorry to hear that you were not happy with some things during your recent stay with us. GeoWood Stock has always stay with us in the pass. And we have always enjoy there visit to our city. I truly belive there was a little misunderstanding about points.... More 

Level Contributor
41 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 25, 2015

We were in town for a geocaching event and stayed in this hotel the entire weekend. Rooms were very nice comfortable and clean. Staff was excellent… Seen other comments that said there wasn't an elevator believe that was for the other comfort suites because we stayed on the 3rd floor and rode one every night. Defiantly would recommend this location!

Was this review helpful? Yes
Gerald L, Director of Sales at Comfort Suites, responded to this review

Dear, Ask Pudgy. I am the sales manager for the comfort suites hotel. We are all so very pleased to have read such a wonderful comment from you during your recent visit with us. We wanted to take the time out and thank you personally, with out you the guests we would not be here. Thanks for being loyal to... More 

Guelph, Canada
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 3, 2015

Booked as a stop over traveling from Ontario to Virginia Beach. Found hotel to be clean , friendly staffed with large well appointed suites. The breakfast was excellent and the overall impression of this facility was such that we booked the same room for our return trip before we left.

Was this review helpful? Yes
Gerald L, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to give us the wonderful feedback on Trip Advisor. We truly appreciate the positive comments and value you our guest on letting us know on how we are doing. We would love to have you and your family back again real soon. Sincerely, Travis K Swatsworth, GM More 

Rochester, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 28, 2015

Looked and looked for a reasonable priced hotel with a heated pool. When we got there the pool room was dark, cold and the water frigid. We got excuses about it only being heated in the winter or it was recently repaired. None of their online listings (or the billboards along the highway) say anything about it being seasonal. The... More 

Was this review helpful? Yes
Gerald L, Director of Sales at Comfort Suites, responded to this review

Dear, Guest We are truly sorry that you were not pleased with your recent stay with us. Please kindly allow me to explain, The pool lights are usually off, if no one is using the pool. As soon as you open the door ,The Pool lighst switch will come on. The pool was just renovated Our owners spent over 10.000... More 

North Royalton, Ohio
Level Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 21, 2015

We were tired and hungry on our way back to Ohio, so we got off I70W, turned right, pulled in a parking lot by the hampton inn, looked up hotels, saw this one, called, spoke to Gerald, he directed us, we went to "Comfort inn & suites", did not see a man at the desk, the lady was on the... More 

Was this review helpful? Yes
Gerald L, Director of Sales at Comfort Suites, responded to this review

Dear Guests I am truly remember you all so very well. I did greet you at the front desk, I was so very glad that you found us. The Comfort Suites takes great pride and making sure all of our guests has a Wonderful stay and that we do leave a great impression on all of our guests. We all... More 

Allentown, Pennsylvania
Level Contributor
167 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
3 of 5 stars Reviewed February 21, 2015

Nothing special . The room was nice and clean and staff was very nice. Breakfast was very typical . The coffee was good . The location is nice right on a main road and not far from the highway. I would probably stay again but wouldn't be me first choice for Hagerstown .

Was this review helpful? Yes 1
Gerald L, Manager at Comfort Suites, responded to this review

Thank you kindly ,We are always finding new ways to improve our services to make sure each and every guest has a great stay. Please visit us again real soon. Best Regards Gerald L Sales Manager More 

Granville
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed February 19, 2015

We stayed here in November for one night. We had 3 rooms total and all three were in great shape. The fronts desk staff was very friendly and helpful. I can't say the complimentary breakfast was the best I've ever had, but it was good and plenty of it. The price was great and I wouldn't hesitate to stay here... More 

Was this review helpful? Yes
Gerald L, Manager at Comfort Suites, responded to this review

Thank you so much for your wonderful comments, We at the Comfort Suites wishes to once again Thank you. Please us again real soon. Best Wishes Gerald L More 

Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed December 6, 2014

Stayed here with my husband and our four children after traveling by car from Boston. Great welcome, comfy beds, kids loved the pool and breakfast was good. Very comfortable overnight stay, we all slept well

Was this review helpful? Yes
Gerald L, Director of Sales at Comfort Suites, responded to this review

Dear. Our Wonderful Guest We are so very happy that you had a great stay with us here at the Comfort Suites Hotel. It is always a pleasure to see such kind comments. Thank you kinldly. Gerald L Sales Manager Comfort Suites Hotel 301 791 8100 More 

Jersey City, New Jersey
Level Contributor
54 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed November 23, 2014

Literally just checked out. There are reasons weve been staying here whenever we come to Hagerstown for the JFK 50-mile run. Place convenient to everything. Service is excellent, esp the front desk lady from when we checked in Friday to last night. She just solves problems for you. For the race, the hotel gave away to-go bags for the runners.... More 

Was this review helpful? Yes
Gerald L, Director of Sales at Comfort Suites, responded to this review

Dear, WanderingKaat The Comfort Suites Hotel wanted personally to say Thank you for your kind comments. The staff here takes great pride in giving the best customer services possible. It is what we do and enjoy doing it. We are glad that you also return back to your home away from home. We hope that you visit us again real... More 

Questions? Get answers from hotel staff and past guests. Ask a question

45 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (11)
Viewed
Bathroom (2)
Viewed
Room/suite (7)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (34)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (3)
Viewed
Dining (3)
Viewed
View from room (2)
Viewed
Pool/beach area (2)
Viewed
Other (21)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Hagerstown hotels
0.3 mi away
Hampton Inn Hagerstown
Hampton Inn Hagerstown
#2 of 21 in Hagerstown
4.5 of 5 stars 375 reviews
1.6 mi away
Comfort Inn & Suites
Comfort Inn & Suites
#9 of 21 in Hagerstown
4.0 of 5 stars 178 reviews
4.2 mi away
Country Inn & Suites By Carlson, Hagerstown
Show Prices
Show Prices
Show Prices
4.4 mi away
Homewood Suites Hagerstown
Homewood Suites Hagerstown
#1 of 21 in Hagerstown
4.5 of 5 stars 398 reviews
2.3 mi away
Sleep Inn & Suites Hagerstown
Sleep Inn & Suites Hagerstown
#10 of 21 in Hagerstown
4.0 of 5 stars 176 reviews
2.0 mi away
BEST WESTERN Grand Venice Hotel Wedding & Conference Center
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay