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All 20 Hagerstown hotels

Comfort Suites

2.5 of 5 Hotel   |   1801 Dual Hwy, Hagerstown, MD 21740
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79%
Ranked #13 of 20 hotels in Hagerstown
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
Aaron R Green Bay, Wisconsin
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91 people have reviewed this hotel

Traveler rating
    32
    38
    10
    5
    6
See reviews for
32
28
7
10
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Green Bay, Wisconsin
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

We are not your typical travelers, it seems. Although we travel with four kids, we do our best to do so as unobtrusively as possible, and make as few demands on others as possible, even when we are paying for service. We also seem to have what I would consider reasonable expectations when we travel. Our priorities are 1) Safety... More

Was this review helpful? Yes
Denise Y, Director of Sales at Comfort Suites, responded to this review

Dear Valuable Guest We are excited to have received such a wonderful positive comment about your stay with us. We assure you that your comments will be shared with our staff. We do hope that you visit us again real again soon! Gerald Lawton Sales Director Comfort Suites 301 791 8100 More

Buena Vista, Virginia
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The room was wonderful as was the service and breakfast! We didn't use the pool but the room was ultra comfortable and whirlpool was great. The only complaint was that the hall was loud but that was people and not the hotel. Next time we come to Hagerstown we'll be back!

Was this review helpful? Yes
Denise Y, Director of Sales at Comfort Suites, responded to this review

Dear Pittman's We greatly appreciate your wonderful positive comments, we will share your comments with our staff, It has been a pleasure in serving you. We hope to see you again real soon. Gerald Lawton Sales Director Comfort Suites More

delhi
Contributor
11 reviews 11 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was at the Hotel for almost a month - business trip which got extended. The rooms size was nice and big. Sheet cleaned everyday and Towels were nice and clean. The toilets were also clean with a nice bath tub. Running hot water. I had a mini fridge and microwave in the room. LCD TV for entertainment. Nice big... More

Was this review helpful? Yes
Denise Y, Director of Sales at Comfort Suites, responded to this review

Thank you so much for taking the time for sharing your comment and concerns with us. Your comment is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Gerald Lawton Sales Manager... More

The Villages, Florida
Top Contributor
123 reviews 123 reviews
55 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed 3/23. Hotel is on the main road and near shopping and restaurants. There is plenty of parking at the hotel. Check in was friendly and was able to get our room for $62 on a senior rate. The lobby is spacious with large breakfast area. There is an indoor pool and fitness center, neither of which we used. Our... More

Was this review helpful? Yes
Denise Y, Director of Sales at Comfort Suites, responded to this review

Thank you for taking the time to review your recent stay with us, we are glad you enjoyed your stay. Your feed back is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!... More

Arlington, Texas
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 6, 2014

Walked into the lobby and saw a nice chandelier hanging from the ceiling. Front desk attendant was courteous and check in was smooth. Breakfast was nice. I believe the hotel was busy so we did have to wait in line for some items. There is a Texas Roadhouse right near, which was convenient as well.

Was this review helpful? Yes
Denise Y, Manager at Comfort Suites, responded to this review

We are very please that you had a wonderful stay with us , We love to hear postive feed back from our guests. It is with great plesaure to have had you as a guest. More

Saint John, NB
Top Contributor
65 reviews 65 reviews
21 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed December 29, 2013

Stopped here while travelling on highway 81-N. Although the hotel was about 5 - 6 miles off the highway it was quick to get to and was about 5 minutes from the premium outlet mall if that interests you. Lots of restaurants close by. Room was clean and bed was comfortable at a rate of $72 with the Hotel coupon... More

Was this review helpful? Yes 1
Denise Y, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to review our hotel, I am glad you were pleased with your stay. Our staff works hard to make sure all our guest enjoy their stay, so it's nice to get positive feedback from our guests. Hopefully we will see you again when passing through the area. More

York, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 4, 2013

Spent 2 nights here this past Sunday through Tuesday. Stayed in room 107. Quiet hotel located on a main road. Mostly a business class hotel with a nice breakfast included. Pool was cold and jacuzzi was closed which was a disappointment. Staff was polite and helpful when I needed directions. The hotel was average and the room was clean. Would... More

Was this review helpful? Yes
Denise Y, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to review our hotel, we're glad you enjoyed your stay. The pool is serviced daily so I am not sure what happened to the temperature but we will look into this to avoid any problems in the future. Our hot tub was closed a year ago because of ongoing issues, and the amenity was... More

California
2 reviews
4 of 5 stars Reviewed November 30, 2013

First room we were given should clearly have been placed as OUT OF SERVICE, nothing worked, tv was old not a flat screen, and the room SMELLED extremely bad. After a long drive I was not happy that we were given this room but staff was great and gave us a really nice room. BUT we had a pet with... More

Was this review helpful? Yes
Denise Y, General Manager at Comfort Suites, responded to this review

First let me apologize for the problems with the first room you were assigned, I do agree the room should not have been used, it should have been placed out of order. As for the pet friendly rooms we do offer only 5 in the hotel and they are all located together on the lower level of the hotel. The... More

Senior Contributor
28 reviews 28 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 9, 2013

My wife and I have stayed at many Comfort Suites/Inns and this one ranks among the nicest. The hotel us new and very well maintained. The guest rooms are exceptionally appointed, comfortable and quiet. Would strongly recommend it

Was this review helpful? Yes
Denise Y, General Manager at Comfort Suites, responded to this review

Our entire staff works hard to make sure all guests enjoy their stay and it is very encourgaing to get positive feedback. Thank you for taking the time to review your stay, we hope to see you again. More

Orlando, Florida, United States
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 4, 2013

We were in Hagerstown for a funeral and this hotel looked good on the internet. To our amusement, it was located right next to a cornfield on one side. The room was spotless, though it reeked of air freshener. They had a small fitness center and the smallest pool I have ever seen at a hotel. Breakfast was the usual... More

Was this review helpful? Yes
Denise Y, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to review you stay at our hotel. I will follow up with the housekeeping staff on the amount of air freshner being sprayed in the rooms as well as our breakfast clerk on the coffee. Hopefully, if in the area again you will give us another chance to meet your lodging needs and our... More

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Additional Information about Comfort Suites

Also Known As:
Comfort Hotel Hagerstown
Comfort Hotel
Comfort Suites Hagerstown
Hagerstown Comfort Suites
Address: 1801 Dual Hwy, Hagerstown, MD 21740
Phone Number:
Location: United States > Maryland > Hagerstown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 20 hotels in Hagerstown
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites 2.5*
Official Description (provided by the hotel):
Welcome to the Comfort Suites Hagerstown.For history buffs you’ll find we are centrally located between three major Civil war battlefields and a Colonial Fort. Antietam National Battlefield is the closest and only a 15 minute drive. Harpers Ferry and Fort Frederick State Park are about a 25 minute drive with Gettysburg 39 miles from the hotel. This area also offers many historical attraction...s and museums.While in Hagerstown, sports fans can enjoy a baseball game at Municipal Stadium. Relax and take in a Suns game, the single-A affiliate of the Washington Nationals.Enjoy cultural attractions? Then you will want to visit the Washington County Museum of Fine Arts or spend an evening at The Maryland Theatre, home of the Maryland Symphony Orchestra.During your stay you will enjoy a 100% smoke free environment. Each large one room suite offers a microwave, refrigerator, coffee maker, iron and ironing board and hair dryers.Also included:Complementary hot breakfastIndoor pool and hot tubExercise roomFree wired and wireless high-speed internet access. ... more   less 
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