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All 21 Hagerstown hotels

Comfort Suites

2.5 of 5 Hotel   |   1801 Dual Hwy, Hagerstown, MD 21740
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79%
Ranked #12 of 21 hotels in Hagerstown
A recent review
5 of 5 stars Reviewed June 22, 2014
beasley2013 Pittsburgh, Pennsylvania
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97 people have reviewed this hotel

Traveler rating
    35
    40
    10
    5
    7
See reviews for
38
28
7
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • French first
  • Any
English first
Massachusetts
Top Contributor
59 reviews 59 reviews
32 helpful votes 32 helpful votes
1 of 5 stars Reviewed 2 weeks ago

First of all let me just say I have NEVER given a hotel one star....but this warrants it. We made this reservation a couple days before our trip to Antietam for myself, my husband, teenage son and our two corgi dogs. We chose this hotel because it was pet friendly & I thought a comfort suites would be clean....well I... More

Was this review helpful? Yes 1
Gerald L, Director of Sales at Comfort Suites, responded to this review

Dear Valuable Customer. I am the sales manager for the comfort suites hotel and I am personally going over everything you mention in your comments during your recent stay with us. Please give me the opportunity to address your constructive concerns and, comments to our staff, I will be getting with every team member and manager to fine out where... More

Pittsburgh, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
5 of 5 stars Reviewed June 22, 2014

I stayed at the hotel and it was fantastic. Room was extremely clean and you got a free breakfast which was not a continental one. It has different cereals, waffles, eggs, sausage , French toast sticks, breakfast rolls, bagels juice , coffee, yogurt and more. Will stay there again in a heart beat and have told a lot of people... More

Was this review helpful? Yes
Gerald L, Director of Sales at Comfort Suites, responded to this review

Dear Beasley I am the sales manager for the comfort suites hotel and we are so very happy to have received such a wonderful review from you. We at the comfort suites love making people happy! Best Regards Gerald Lawton Sales Manager 301 791 8100 More

Belle Vernon, Pennsylvania
1 review
5 of 5 stars Reviewed June 13, 2014

One of the best places I have stayed. Very affordable, nice staff, and very clean rooms. You can't get a better place to stay. I will stay there again next time I am traveling. I would also recommend this hotel to anyone that is planning a trip.

Was this review helpful? Yes
Gerald L, Director of Sales at Comfort Suites, responded to this review

Dear Bob We personally wanted to take this time out to say thank you for such a great comment! We are currently showing your comment to the rest of our team members .Please do not hesitate to give us a call when you are in the Hagerstown area. Best Regards Gerald Lawton Sales Manager Comfort Suites 301 791 8100 More

Bridgeport, West Virginia
1 review
5 of 5 stars Reviewed June 11, 2014

Had to make an unplanned stop for the night and this hotel was listed as "Pet Friendly". Room was very nice, clean, and comfortable. The floor we stayed on was under renovations and most were complete for the room we were in. I would definitely recommend this hotel. Mr. Lawton, was very helpful in answering my questions at check out.

Was this review helpful? Yes
Gerald L, Front Office Manager at Comfort Suites, responded to this review

Thank You for sharing your experience while here at the hotel, we are glad you enjoyed your stay. Hopefully we will see you again so you can enjoy the completed renovations on your next trip. Anything we can do please let us know. Thank You Shaena M Comfort Suites Hagerstown, MD More

Charlotte, United States
Contributor
17 reviews 17 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 28, 2014

I have made this trip numerous times, but this time split the trip in half. Hagerstown, MD was half way. The price was great for the added amenities of a suite. All of the reviews praised the beds and multiple pillows. I will definitely stay their in the near future.

Was this review helpful? Yes 1
Gerald L, Director of Sales at Comfort Suites, responded to this review

Dear Leo Thank you so much for the wonderful kind words and to take time to acknowledge two of our employees, We greatly appreciate your feedback. We do hope that you will visit us again real soon! Best Regards Gerald Lawton Sales Manager 301 791 8100 More

Hagerstown, Maryland
1 review
5 of 5 stars Reviewed April 25, 2014 via mobile

my fiance and I decided to stay at the Comfort Suites and our decision was made very easily as soon as we walked in and met Herman. he was kind, helpful, knowledgeable about the area and made us feel at home. Then we had another lovely clerk by the name of Polly who was very friendly and helpful as well.... More

Was this review helpful? Yes
Denise Y, Director of Sales at Comfort Suites, responded to this review

We are so very happy to have received such a great score from your recent stay with us, we will assure you that our staff members will review this wonderful score. We hope you visit us real soon again! Gerald Lawton Sales Manager More

Dover, Pennsylvania
Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 18, 2014

We stayed for a "girls weekend" to celebrate my Mom's birthday. The rooms were much nicer than others we have stayed in that were much higher priced! We had adjoining rooms - the only thing better would have been if they had been connecting rooms. We were disappointed to be told the Jacuzzi had been out of service for "a... More

Was this review helpful? Yes
Denise Y, Director of Sales at Comfort Suites, responded to this review

Thank you so much for your review we are truly sorry we do not advertise that the hot tub is open it has been close for two years, we apologize for any inconvenience we may have cause you, We hope that you will visit us again real soon! Gerald Lawton Sales Manager More

Green Bay, Wisconsin
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 11, 2014

We are not your typical travelers, it seems. Although we travel with four kids, we do our best to do so as unobtrusively as possible, and make as few demands on others as possible, even when we are paying for service. We also seem to have what I would consider reasonable expectations when we travel. Our priorities are 1) Safety... More

Was this review helpful? Yes 1
Denise Y, Director of Sales at Comfort Suites, responded to this review

Dear Valuable Guest We are excited to have received such a wonderful positive comment about your stay with us. We assure you that your comments will be shared with our staff. We do hope that you visit us again real again soon! Gerald Lawton Sales Director Comfort Suites 301 791 8100 More

Buena Vista, Virginia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 11, 2014

The room was wonderful as was the service and breakfast! We didn't use the pool but the room was ultra comfortable and whirlpool was great. The only complaint was that the hall was loud but that was people and not the hotel. Next time we come to Hagerstown we'll be back!

Was this review helpful? Yes
Denise Y, Director of Sales at Comfort Suites, responded to this review

Dear Pittman's We greatly appreciate your wonderful positive comments, we will share your comments with our staff, It has been a pleasure in serving you. We hope to see you again real soon. Gerald Lawton Sales Director Comfort Suites More

delhi
Contributor
11 reviews 11 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed April 4, 2014

I was at the Hotel for almost a month - business trip which got extended. The rooms size was nice and big. Sheet cleaned everyday and Towels were nice and clean. The toilets were also clean with a nice bath tub. Running hot water. I had a mini fridge and microwave in the room. LCD TV for entertainment. Nice big... More

Was this review helpful? Yes
Denise Y, Director of Sales at Comfort Suites, responded to this review

Thank you so much for taking the time for sharing your comment and concerns with us. Your comment is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Gerald Lawton Sales Manager... More

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Additional Information about Comfort Suites

Address: 1801 Dual Hwy, Hagerstown, MD 21740
Phone Number:
Location: United States > Maryland > Hagerstown
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites 2.5*
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Also Known As:
Comfort Hotel Hagerstown
Comfort Suites Hagerstown
Hagerstown Comfort Suites

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to the Comfort Suites Hagerstown.For history buffs you’ll find we are centrally located between three major Civil war battlefields and a Colonial Fort. Antietam National Battlefield is the closest and only a 15 minute drive. Harpers Ferry and Fort Frederick State Park are about a 25 minute drive with Gettysburg 39 miles from the hotel. This area also offers many historical attraction...s and museums.While in Hagerstown, sports fans can enjoy a baseball game at Municipal Stadium. Relax and take in a Suns game, the single-A affiliate of the Washington Nationals.Enjoy cultural attractions? Then you will want to visit the Washington County Museum of Fine Arts or spend an evening at The Maryland Theatre, home of the Maryland Symphony Orchestra.During your stay you will enjoy a 100% smoke free environment. Each large one room suite offers a microwave, refrigerator, coffee maker, iron and ironing board and hair dryers.Also included:Complementary hot breakfastIndoor pool and hot tubExercise roomFree wired and wireless high-speed internet access. ... more   less 
Number of rooms
75

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