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Hampton Inn Hagerstown

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1716 Dual Highway, Hagerstown, MD 21740-6635
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1 room 1 guest
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Hampton Inn Hagerstown
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375 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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    (375)
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    (89)
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    (143)
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There are newer reviews for Hampton Inn Hagerstown
See the most recent reviews
Hickory
Level Contributor
5 reviews
3 hotel reviews
1 of 5 stars Reviewed May 18, 2015

I pre-paid for this room before traveling. The front desk did not get the message. After waiting at the front desk for a desk for 2-3 minutes for a woman at the front desk to stop counting a stack of papers, the front desk person was rude to my husband. She assured my husband that we had NOT paid for... More 

Was this review helpful? Yes
James B, General Manager at Hampton Inn Hagerstown, responded to this review

We are sorry we were not able to provide you with a better quality of service upon check-in and with the billing issue. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our customer experience. We try hard to make sure all of our guests have a great stay... More 

Point Pleasant Beach
Level Contributor
37 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed May 18, 2015

On my way back home from my son's graduation my husband and I stayed at the Hampton Inn in Hagerstown, MD. First I would like to say that while staying near my son's college I had negative experiences with (2)very dirty/dated hotels. So when I stepped into this Hampton Inn, I thought I died and went to heaven. Yes, it... More 

Was this review helpful? Yes
James B, General Manager at Hampton Inn Hagerstown, responded to this review

Thank you for giving our hotel a try. We appreciate the feedback from our guests. Our staff will enjoy reading your review. Thank you for your recommendation. Please come back again. More 

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 15, 2015

This Hampton has an outdoor pool which we loved, it was clean and pleasant and was exactly what we wanted. The rooms were clean and tidy and comfortable. The breakfast was ok, its nice that it was free but I was a bit disappointed with the selection.

Review collected in partnership with Hampton

Was this review helpful? Yes
James B, General Manager at Hampton Inn Hagerstown, responded to this review

Thank you for the review. I will pass along your comments to the staff. We will definitely take a look at our breakfast choices. Please come back again. More 

Rochester, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 30, 2015

Superior cleanliness was evident from the lobby area and breakfast area to the room. The room as well as the bathroom was large and spacious. I would definitely stay at this Hampton Inn again and also highly recommend it to friends and family.

Review collected in partnership with Hampton

Was this review helpful? Yes 2
James B, General Manager at Hampton Inn Hagerstown, responded to this review

Thank you very much for the recommendation. We have very high cleanliness standards and take pride in how clean our hotel is. Thank you for choosing to stay with us. More 

Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed April 29, 2015

Short version: Reviews are right on, if this is the right vicinity for you - book it. You'll be happy. Long version: For this price range and this category choices are often clones of each other, differnces come down to do they have waffles or not. So why do I give this excellent rating? They do a lot of little... More 

Was this review helpful? Yes 3
James B, General Manager at Hampton Inn Hagerstown, responded to this review

Thank you for taking the time to write a review. Our staff works very hard to make our guests happy. Our hotel has been recently renovated. Please come back again. More 

Fayetteville, Arkansas
Level Contributor
210 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
5 of 5 stars Reviewed April 29, 2015

We just stayed here overnight while passing through town. Very friendly staff. Clean & quiet hotel. Breakfast was traditional continental but had several upgrades that made it special - brown organic boiled eggs were great, oatmeal was cooked in a pot and had lots of topping including nuts, different raisins, brown sugar & cinnamon- way better than the typical packages... More 

Was this review helpful? Yes 1
James B, General Manager at Hampton Inn Hagerstown, responded to this review

Thank you for the review. Thank you for the kind words. Thank you for travelling the extra distance to stay with us. Please come back again. More 

Level Contributor
63 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed April 27, 2015

We stayed at this Hampton two nights--we attended a Maryland Symphony Orchestra concert in Hagerstown. The Hampton is just outside of the city center and a very good location. This Hampton has been renovated and is quite comfortable--we requested a quiet room away from the highway noise. The staff is outstanding--very friendly, very helpful, and very efficient. The complimentary breakfast... More 

Was this review helpful? Yes
James B, General Manager at Hampton Inn Hagerstown, responded to this review

We hope you enjoyed the symphonies' performance. We are in the perfect location when attending a function downtown. I will pass along your kind words to the staff. Thank you and please come back again. More 

Sunrise, Florida
Level Contributor
353 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
4 of 5 stars Reviewed April 21, 2015

Typical Hampton in design but exceptionally well maintained and with a superlative staff. The front desk women (older, mature, friendly, good sense of humor) were exceptionally welcoming and efficient. The room was great - easy to use remote control, shower that worked well, good internet.

Was this review helpful? Yes
James B, General Manager at Hampton Inn Hagerstown, responded to this review

We are glad you had a good stay with us. Our great staff is what makes the difference. They work very hard to keep our hotel clean and offer a high level service. Thank you for the review. Please come back again. More 

Ottawa
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed April 18, 2015

We choose this Hampton Inn In Hagerstown, Maryland while travelling north on I-81 because they honoured our Hampton Inn points resulting in a very good price. Another Hampton Inn where we usually stay, ,n nearby Pennsylvania, would not honour the points and would therefore have been more than double the cost for a similar room! It is certainly wise to... More 

Was this review helpful? Yes
James B, General Manager at Hampton Inn Hagerstown, responded to this review

Thank you for choosing to stay with us. We want to make sure it is worth the couple extra miles off Interstate 81 to stay with us. Please come back again. More 

Bangkok, Thailand
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed April 17, 2015

I'll add my voice to the others here telling you that this is one of the best Hampton Inns around. The rooms were very good indeed and appear to be newly renovated, and while the breakfast was standard Hampton Inns stuff it was well served and turned the typical morning scramble for the buffet into an experience that was almost... More 

Was this review helpful? Yes
James B, General Manager at Hampton Inn Hagerstown, responded to this review

Thank you so much for the review. We are recently remodeled and we are glad you enjoyed your stay. Our breakfast staff work very hard to keep things stocked up and our breakfast area clean. I will pass along your kind words. Please come back again. More 

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