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All 21 Hagerstown hotels

Hampton Inn Hagerstown

2.5 of 5 Hotel   |   1716 Dual Highway, Hagerstown, MD 21740-6635
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Hampton Inn Hagerstown
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88%
Ranked #2 of 21 hotels in Hagerstown
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 weeks ago
realestatebroker041
  • Overview
  • Reviews (214)
  • Photos (35)
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  • Room tips (17)
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214 people have reviewed this hotel

Traveler rating
    131
    58
    18
    5
    2
See reviews for
72
64
15
37
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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English first
There are newer reviews for Hampton Inn Hagerstown
See the most recent reviews
2 reviews
5 of 5 stars Reviewed 4 weeks ago

This hotel was recently remodeled and had a fresh look. Lobby and all public areas were clean, well appointed and had pleasing modern décor. My only negative was that the built-in furniture in our room was a very dark, almost black color that made the room seem dark and the mattresses were a bit hard for my tastes.

Review collected in partnership with Hampton

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James B, General Manager at Hampton Inn Hagerstown, responded to this review

Thank you for choosing us for your family gathering. We have recently remodeled the entire hotel. Please come back again. More

Princeton, New Jersey
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 15, 2014

Several months ago a charity I'm affiliated with reserved a block of 200 rooms as part of a fundraiser only to learn the day before that half of the reserved rooms would not be honored because they could sell the rooms to a business group for a higher rate. We had to scramble at the last minute to find rooms... More

Was this review helpful? Yes 1
James B, General Manager at Hampton Inn Hagerstown, responded to this review

We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel and your satisfaction is important to us. Thank you again for your feedback and we hope you’ll give... More

Haslett, Michigan
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 15, 2014 via mobile

Our overnight stay was comfortable and relaxing. The white bedding was fresh and clean. The entire hotel was bright, clean and pleasant. The staff was very nice and helpful. My compliments to the receptionist and manager who helped correct a reservation mistake that I had made. Highly Recommended!

Was this review helpful? Yes
James B, General Manager at Hampton Inn Hagerstown, responded to this review

Thank you for taking the time to review our hotel. It is a pleasure to know that you found our hotel clean, comfortable and accommodating. Thank you for your recommendation. More

Cleveland
Top Contributor
91 reviews 91 reviews
43 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed July 15, 2014

Normally we stay in a Marriott property in Hagerstown, but we decided against it on this trip due to the high cost. We checked Tripadvisor, and decided to try this Hampton Inn. I'm glad we did. The check-in was quick. We were in our room within minutes of arriving. Some advice when arriving: park in the back. That's where the... More

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James B, General Manager at Hampton Inn Hagerstown, responded to this review

Thank you for the kind review. It is great to see that you gave us a chance and we were able to provide you with an enjoyable stay. Please come back again. More

georgia
Senior Contributor
37 reviews 37 reviews
31 hotel reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed July 12, 2014

I stayed over for one night on a road trip to Maine. The hotel is just off the interstate, which is a good thing for quiet. The signage as you get off the interstate will direct you to the door. The staff was very accommodating and nice. The room was very clean and comfortable. They have a small indoor swimming... More

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James B, General Manager at Hampton Inn Hagerstown, responded to this review

Thank you for taking the time to post a review. You are actually writing about our sister Hampton located off of Interstate 81. I will pass along your kind words to them More

trumbull, United States
1 review
5 of 5 stars Reviewed July 10, 2014

We stayed here with my daughters softball team. The hotel was very accomodating for our large group. the lobby was great for team meetings. Having breakfast together was great so all of the kids could leave for the fields at the same time. The location was good with lots of places to eat.

Review collected in partnership with Hampton

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James B, General Manager at Hampton Inn Hagerstown, responded to this review

It is great to read a review from one of the many guests that were part of a team. Your schedule is usually hectic so we try to be very accommodating to make it alittle easier for your group. Thanks for choosing to have your softball team stay with us and good luck the rest of the summer. More

Navarre, Ohio, United States
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 1, 2014

Our rooms were very nice and clean. We enjoyed the fitness center and pool, as well as the complimentary breakfast the next morning. We stayed on June 22 on our way to Ocean City. People were very friendly. The only thing I would've changed was the breakfast. We had a wide array of items, and it was nice that they... More

Review collected in partnership with Hampton

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James B, General Manager at Hampton Inn Hagerstown, responded to this review

I am happy to hear that you were able to enjoy the amenities (fitness center, saltwater pool) of our hotel. Our breakfast menu does change from day to day but I will make sure those items are rotated in more frequently. Thank you for your business. More

Shelby, North Carolina
Contributor
13 reviews 13 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 1, 2014

We stayed in this hotel as a stopping point in traveling back south from a trip to New England. It was a little farther off the highway than I had thought, but only a matter of 5 miles. When we arrived the parking lot was full and it looked like a group of some kind. That concerned us, as we... More

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James B, General Manager at Hampton Inn Hagerstown, responded to this review

Thank you for choosing us on your way south. No matter how many people are staying with us, we try to give each guest the individual attention they deserve. I am happy that you found our hotel clean. Please come back again. More

Kalamazoo, United States
1 review
5 of 5 stars Reviewed June 30, 2014

This is a great stopping place when traveling from the Great Lakes to the DC area, before it gets too dense and the prices too high. Lovely pool, really nice room. Would have been nice to have had another rolling cart at the back door. REALLY great breakfast, I don't remember that many choices, but it was easy to feed... More

Review collected in partnership with Hampton

Was this review helpful? Yes
James B, General Manager at Hampton Inn Hagerstown, responded to this review

Thank your for reviewing our hotel. Our breakfast staff is happy to hear that your children were able to enjoy the breakfast. We all know how important that is when travelling. Please come back again. More

Norfolk, United States
1 review
5 of 5 stars Reviewed June 30, 2014

I stay at this hotel often. They are courteous, helpful and provide a quality product for a reasonable price. Highly recommend for all travelers. Convenient to everything in the area. Management is present daily and sets a great example for employees to follow. I have been staying here for the past two years on a regular basis.

Review collected in partnership with Hampton

Was this review helpful? Yes
James B, General Manager at Hampton Inn Hagerstown, responded to this review

Thank you for your review. We are very grateful for those guests who stay with us week in and week out, year after year. Thank you for your business. More

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Additional Information about Hampton Inn Hagerstown

Address: 1716 Dual Highway, Hagerstown, MD 21740-6635
Phone Number:
Location: United States > Maryland > Hagerstown
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Hagerstown 2.5*
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Also Known As:
Hampton Hotel Hagerstown
Hagerstown Hampton Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style
#2 Business Hotel in Hagerstown #2 Family Hotel in Hagerstown #3 Romantic Hotel in Hagerstown
Hotel Class
Official Description (provided by the hotel)
Whether in the area for business or pleasure, the Hampton Inn Hagerstown is the perfect place to stay. A short 10 miles from the Washington County Regional Airport and 2 miles from downtown, this hotel provides easy access to any Hagerstown destination. Start your day with a free hot breakfast before hitting the town to talk in all the historical attractions. When the day is done, wind down with a dip in the pool or a run in the fitness center before settling in your clean and fresh Hampton bed. ... more   less 
Number of rooms
118

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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