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Hampton Inn Hagerstown

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1716 Dual Highway, Hagerstown, MD 21740-6635
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Hampton Inn Hagerstown
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331 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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    (89)
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There are newer reviews for Hampton Inn Hagerstown
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falconer ny
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We found this hotel, as expected with very high standards. The place is spotless. Quiet comfortable rooms, great breakfast, and close to just about everything. Did I mention the Sonic that is right next door. Absolutely would stay here again!

Was this review helpful? Yes
James B, General Manager at Hampton Inn Hagerstown, responded to this review

We are glad that you chose to stay with us during the geocaching festivities. We want to maintain a high standard when it comes to cleanliness and service. Thank you for the review and please come back again. More 

rural NY
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The best Hampton I have stayed in and I travel a lot....exceptionally clean, management pays very good attention to details..Assistant General Manager Teresa Hutchens is an asset for this corporation..breakfast good, coffee excellent. We had a 2 room suite that was wonderful, huge and worked well for the 3 of us. would certainly recommend this hotel as the BEST place... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
James B, General Manager at Hampton Inn Hagerstown, responded to this review

Thank you for the review. Our goal is to be the best hotel in Hagerstown. Thank you for your loyalty to the brand. I will pass along your kind words to our staff. More 

Charlottesville, VA, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Everything you're looking for in a great hotel! Food was great, rooms were clean and they even opened the pool before memorial day! My favorite part was availability of great coffee and tea selections 24/7 in the lobby. I love the robust coffee and that is why I love staying at Hampton hotels

Review collected in partnership with Hampton

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James B, General Manager at Hampton Inn Hagerstown, responded to this review

Thank you for the kind review. Our entire hotel staff works very hard to please our guests. Thank you for staying with the Hampton Brand. Please come back again. More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 5 weeks ago

We booked two king rooms for the GeoWoodstock XIII event in Boonesboro. Lots of geocachers stayed here, and it was convenient and comfortable. Great breakfasts go with the room. We had different mini-omelets or egg dishes every day. Area was quiet; nice pool and exercise room. Holiday rates were a little pricey, but probably comparable for the area. Would definitely... More 

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James B, General Manager at Hampton Inn Hagerstown, responded to this review

Thank you for staying with us during the geocaching event. We enjoyed meeting the geocachers over the weekend. It is a very interesting activity for all ages. Please come back again. More 

North Carolina
Level Contributor
72 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed May 21, 2015

This was a very nice facility, pleasant staff, comfortable room but it is a bit far from I-81 & in a very heavy traffic area so you can't walk to restaurants although they're quite close to the hotel. Typical hotel breakfast you've come to expect but we slept well!

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James B, General Manager at Hampton Inn Hagerstown, responded to this review

Thank you very much for reviewing our hotel. We appreciate you kind words. We hope the little extra drive time to stay with us was worth it. Please come back again. More 

Millsboro, Delaware
Level Contributor
57 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 20, 2015 via mobile

Clean room and pleasant front desk personnel. Convenient parking in rear near back door and elevators. Close to Texas Roadhouse and Bob Evans restaurants, Walgreens, and Urgent Care center. 5 minutes to downtown Hagerstown.

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James B, General Manager at Hampton Inn Hagerstown, responded to this review

Thank you for taking the time to review our hotel. We strive to be a hotel that is reliable and a place to stay that is clean with a friendly staff. Our location offers all the things you mentioned. Thank you for staying with us. Please come back again. More 

Cincinnati, United States
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed May 19, 2015

It was so easy to get into DC - w/o paying DC prices. Staff friendly yet professional and thoughtful; facility and rooms clean (very), great breakfast bar. I appreciate the pillow selection and the clean covers on the beds and the quality of the amenities (soaps, shampoos etc)

Review collected in partnership with Hampton

Was this review helpful? Yes
James B, General Manager at Hampton Inn Hagerstown, responded to this review

Thank you for choosing to stay with us. We are convenient to both DC and Baltimore. It is a great idea to stay with us and make the drive into the city. Thank you for your review. Please come back again. More 

Hickory
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 18, 2015

I pre-paid for this room before traveling. The front desk did not get the message. After waiting at the front desk for a desk for 2-3 minutes for a woman at the front desk to stop counting a stack of papers, the front desk person was rude to my husband. She assured my husband that we had NOT paid for... More 

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James B, General Manager at Hampton Inn Hagerstown, responded to this review

We are sorry we were not able to provide you with a better quality of service upon check-in and with the billing issue. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our customer experience. We try hard to make sure all of our guests have a great stay... More 

Point Pleasant Beach
Level Contributor
38 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed May 18, 2015

On my way back home from my son's graduation my husband and I stayed at the Hampton Inn in Hagerstown, MD. First I would like to say that while staying near my son's college I had negative experiences with (2)very dirty/dated hotels. So when I stepped into this Hampton Inn, I thought I died and went to heaven. Yes, it... More 

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James B, General Manager at Hampton Inn Hagerstown, responded to this review

Thank you for giving our hotel a try. We appreciate the feedback from our guests. Our staff will enjoy reading your review. Thank you for your recommendation. Please come back again. More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 15, 2015

This Hampton has an outdoor pool which we loved, it was clean and pleasant and was exactly what we wanted. The rooms were clean and tidy and comfortable. The breakfast was ok, its nice that it was free but I was a bit disappointed with the selection.

Review collected in partnership with Hampton

Was this review helpful? Yes
James B, General Manager at Hampton Inn Hagerstown, responded to this review

Thank you for the review. I will pass along your comments to the staff. We will definitely take a look at our breakfast choices. Please come back again. More 

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