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Super 8 Hagerstown

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1220 Dual Highway, I-70 Exit 32B or I-81 Exit 6A, Hagerstown, MD 21740-5923
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Super 8 Hagerstown
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156 Reviews from our TripAdvisor Community

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Baltimore, Maryland
1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

If you would like to get BED BUGS, feel free to stay at this location. I discovered they have an infestation at approximately 5am when I woke up to being bit and they were crawling in the bed with me. I had to fight with management to get my money back, even after I showed them a video of a... More 

Helpful?
Thank Dana D
HagerstownSuper8, Manager at Super 8 Hagerstown, responded to this review

This is completely a fraudulent review. We have absolutely no idea who this reviewer is and there is no record of any guest by that name staying at our hotel at all. Nor have we had any complaints about bugs. Like most other hotels, our property is regularly treated to prevent problems like this. We have reported the review as... More 

Wheaton, Maryland
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed January 3, 2016

They have tried hard to make this hotel more modern but... if they do not get a better cleaning and maintenance crew it won't matter. The 1st room they put us the floor had dips in it and the toilet was disgusting. It had feces splatter on the seat and all over bowl. And the trash had not been emptied.... More 

Review collected in partnership with Super 8

Helpful?
Thank Metzbower H
HagerstownSuper8, Owner at Super 8 Hagerstown, responded to this review

I'm so sorry that you were given a room that had not been cleaned yet by our housekeeping staff. This was completely our mistake and we take responsibility for the error that was made by our staff. I can understand your frustration and hope that you'll give us another opportunity to accommodate you properly on a future stay. Thanks for... More 

Pearcy, arkansas
2 reviews
3 of 5 stars Reviewed December 5, 2015

So many places advertise hot breakfast. I took a picture of the sign in their eating area, claiming this. There was not even one piece of bread to make toast with! The man on duty ignored me that morning. Why?

Review collected in partnership with Super 8

Helpful?
Thank stevecV4408CJ
HagerstownSuper8, Manager at Super 8 Hagerstown, responded to this review

Our staff tries to be attentive to all of our guests and I'm sorry that you didn't feel they were as attentive to your needs as they should have been. Our breakfast includes homemade waffles, bagels, pastries, muffins, cereal, toast, coffee, juice and milk. We do not advertise to have bacon and eggs, or even that we have a "hot... More 

Travelers are raving about these Hagerstown hotels

York, Pennsylvania
Level Contributor
6 reviews
4 of 5 stars Reviewed November 1, 2015

The hotel room was exceptionally clean. The beds were very comfortable and it was quiet. There was a small refrigerator and a coffee maker in the room which was convenient. Breakfast was good but a little limited in selections. The price was reasonable and I would stay there again.

Helpful?
Thank Karen L
HagerstownSuper8, Manager at Super 8 Hagerstown, responded to this review

Thank you so much for your kind review of your stay. We appreciate your patronage and look forward to our next opportunity to serve you. Thanks again and have a wonderful day! More 

Virginia Beach, Virginia
1 review
2 of 5 stars Reviewed October 29, 2015

There were no elevators and the hallways and steps were very dirty. Bathroom tub has stains in it. The steps and the hallway was very dirty. The noise at night from other guest was so bad it was hard to sleep.

Review collected in partnership with Super 8

Helpful?
Thank ceecee029
HagerstownSuper8, Manager at Super 8 Hagerstown, responded to this review

I'm sorry you were disappointed with your stay. It is not feasible for us to add an elevator to our building; it would cost so many thousands of dollars that we couldn't justify the cost to stay in business. We will look into your concerns about the housekeeping in the common areas. We also could have addressed any noise concerns... More 

MENA
Level Contributor
12 reviews
8 hotel reviews
3 of 5 stars Reviewed October 24, 2015

Motel has been remodeled within the last few years which has improved it a lot. Room was clean and service desk personnel friendly. No problems with checking in for reservation. It is a little way from the interstate.

Helpful?
Thank zoomlensMena
HagerstownSuper8, Manager at Super 8 Hagerstown, responded to this review

Thank you for noticing our renovations. We are always looking for ways to improve on the quality of our accommodations in order to provide our guests with a clean, comfortable room at an affordable price. We appreciate your review and hope to see you on a future stay! More 

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