We booked the "shop and stay"-package (60 $ night/room for a generous sized two-bed-room) and found this to be a nice location for sightseeing (civil war battlefield at Antietam, the historic town center) and shopping (the Prime Outlet is just 4 miles away). Staff was very helpful, the complimentary breakfast ok (but in no way lavish), the rooms clean and... more

FOUR POINTS .... The hotel was at good location from prime outlets ... We have shopping, good food in their resturant and a good night sleep. However theie pool was closed for afternoon for maintenance ... Could have had a swim... So I guess .. the experience is OVERALL GOOD more

this was sold as a four star hotel. The hall ways are in need of painting, the doors are banged up. The only thing that may qualify it to be four star is the fact that they have a restaurant, lounge and an outdoor pool. Only stayed one night while traveling to other location. Flies in the restaurant at the... more

Stayed one night here. Terrible hotel. The room I stayed in had cracks in the ceiling with spots of mold. After arriving, my family decided to go to the pool. People at the pool were doing "innapropriate" things and the manager was called down. Not a pleasant place for a family. Sleeping was uncomfortable. Our family looked forward to a... more

Thought a Sheraton property for a low price was to be a bargain, but I guess we got about what we paid for. Quality Inn pricing and Quality Inn standard. In quite some need of restoration, frayed carpets, stains in bathroom, cheapest possible bedding etc. No real problems, just that their standard use to be so much higher. more

I stayed here 1 night in March for business. I am a avid starwood member usually staying at their properties 2-4 nights a month in and around the MD / VA area. This is a decent hotel with limited amenities. No gym or workout area, but does have an outdoor pool. Free breakfast was a plus also. I was not... more

I stayed at the Four Points Hagerstown for three nights in early February. I had a king non-smoking room, note that all rooms are now non-smoking due to Maryland law. This is a very basic hotel, no excercise are and only an outdoor pool that was closed. There was a breakfast buffet that we never went to because of other... more

This was perhaps the highest star rated hotel in Hagerstown, but it was nothing special. The fron desk person was extremely friendly and helpful on checkin. There was a free breakfast buffet included with the room but it wasn't anything to write home about. The room was adequate and clean. There was no indoor pool, and lower star-rated hotels in... more

I stayed at another Sheraton years ago and said never again, but this hotel changed my mind. Scrupulously clean and the bed was the best I've ever had in a hotel. Had a small problem with a freezing room on arrival. After an hour with the heater on, it was still cold, so I was given another room. One more... more