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Ramada Plaza Hagerstown

3.0 of 5 1718 Underpass Way, Hagerstown, MD 21740
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Certificate of Excellence 2014
Ramada Plaza Hagerstown
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Ramada Plaza Hagerstown
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504 reviews from our community

Traveler rating
    223
    181
    61
    26
    13
See reviews for
199
120
38
88
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Any
English first
  • All months
    (504)
  • Mar-May only
    (119)
  • Jun-Aug only
    (170)
  • Sep-Nov only
    (157)
  • Dec-Feb only
    (58)
All months
There are newer reviews for Ramada Plaza Hagerstown
See the most recent reviews
Grantsville, Maryland
1 review
5 of 5 stars Reviewed 4 weeks ago

We had a great weekend, many places within walking distance. Everything was neat, people were friendly and helpful. Nights were quiet despite the amount of guests. I did have to ask to have my rewards account credited, we were not offered/asked if we were members.

Review collected in partnership with Ramada

Was this review helpful? Yes
Jessica T, Manager at Ramada Plaza Hagerstown, responded to this review

Matthew P, Thank you for taking the time to post a review of the Ramada Plaza on TripAdvisor. Your feedback is greatly appreciated. We are very happy to hear that you enjoyed your stay and found the hotel to be quiet and in a convenient location. We hope you will consider staying with us again in the future! Warm regards,... More 

Bethesda, Maryland
1 review
5 of 5 stars Reviewed November 19, 2014

I am a member of BPW - we have had several conferences at the Ramada Plaza, and will be returning next year. The hotel and staff have been very gracious and accommodating. The food in the Fireside Restaurant is excellent and 15 of us stayed over to enjoy a relaxed dinner at the end of the conference. The hotel is... More 

Review collected in partnership with Ramada

Was this review helpful? Yes
Jessica T, Manager at Ramada Plaza Hagerstown, responded to this review

rubyma2014, Thank you for taking the time to review the Ramada Plaza! We are so thankful for our relationship with the BPW of Maryland, and I’m happy to hear that you will be returning again next year. I hope that you enjoyed all we have to offer and that your stay was comfortable! We’ll see you again next year –... More 

Helena, Ohio
Contributor
11 reviews 11 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 16, 2014

This hotel is just wonderful. Since we walked in the door they treated us like royalty. They off you any hygiene products you may have forgotten for free. Which was a life saver since we forgot out tooth paste. The price for a room is very reasonable. The place is spotless clean. The room is huge. The bed, wow my... More 

Was this review helpful? Yes
Jessica T, Manager at Ramada Plaza Hagerstown, responded to this review

Nathan B, Wow, thanks so much for that glowing review! We sincerely appreciate your kind words and feedback. We strive to provide excellent accommodations and it is wonderful to hear that you enjoyed all that we offer. We hope to see you again the next time you’re in the area! Warm regards, Jessica Tiller Sales Manager More 

Champlain, ny
1 review
5 of 5 stars Reviewed November 12, 2014

The location was easy to find. We ate in your restaurant as soon as we arrived for one of the best meals we had on our trip. Our room was very comfortable and we would absolutely stay again.

Review collected in partnership with Ramada

Was this review helpful? Yes
Jessica T, Manager at Ramada Plaza Hagerstown, responded to this review

pennyf969, Thank you so much for that wonderful review! The Fireside Restaurant is a local favorite; it’s wonderful to hear that you enjoyed your meals so much. I will pass along your comments to the Fireside’s manager and staff. We hope to see you again in the future! Sincerely, Jessica Tiller Sales Manager More 

Fleetwood, Pennsylvania
1 review
4 of 5 stars Reviewed October 28, 2014

The room was clean but the elevator nearest to our room was down for our stay and this caused a problem for loading and unloading our glassware for our show.

Review collected in partnership with Ramada

Was this review helpful? Yes
Jessica T, Manager at Ramada Plaza Hagerstown, responded to this review

122darrellm, Thank you for your review. I do apologize that one of our elevators was out of order for maintenance during your stay. I hope you found the amenities and service to be sufficient otherwise. Please come and see us again soon! Thanks again, Jessica Tiller Sales Manager More 

Long Beach
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 27, 2014

Everything was good but the service in the dining room was not up to par. The waiters were working very hard but there were only two waiters handling a banquet, the dining room and room service. They were way overloaded. Also, there was not water in any of the vending machines.

Review collected in partnership with Ramada

Was this review helpful? Yes
Jessica T, Manager at Ramada Plaza Hagerstown, responded to this review

Gregory D, Thank you for taking the time to post a review of the Ramada Plaza. I do apologize that you found the dining room service to be insufficient. I will pass your comments along to the Restaurant Manager. I hope that you found the rest of your stay to be pleasant and comfortable. Please come see us again! Sincerely,... More 

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Additional Information about Ramada Plaza Hagerstown

Address: 1718 Underpass Way, Hagerstown, MD 21740
Phone Number:
Location: United States > Maryland > Hagerstown
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ramada Plaza Hagerstown 3*
Number of rooms: 159
Reservation Options:
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Also Known As:
Plaza Hotel Hagerstown
Hotel Style:
#4 Romantic Hotel in Hagerstown
#6 Business Hotel in Hagerstown
#7 Family Hotel in Hagerstown

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