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Ramada Plaza Hagerstown

3.0 of 5 1718 Underpass Way, Hagerstown, MD 21740
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Certificate of Excellence 2014
Ramada Plaza Hagerstown
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Ramada Plaza Hagerstown
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479 reviews from our community

Traveler rating
    215
    168
    57
    26
    13
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192
115
33
82
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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Mechanicsville, Maryland
1 review
3 of 5 stars Reviewed 6 days ago NEW

We were very upset and disappointed with rooms; we were traveling with 5 people and had requested adjoining rooms. The rooms we had were several rooms apart making it very inconvenient to socialize. These rooms were booked in August!! We had stayed there before and had no problems! The front desk manager was not very helpful and almost rude. Sincerely... More

Review collected in partnership with Ramada

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Jessica T, Manager at Ramada Plaza Hagerstown, responded to this review

Andy S, Thank you for your review. I’m sorry that you were not pleased with your experience. To clarify: room assignments are based upon availability. Unfortunately, requests for adjoining rooms are not guaranteed (even when booked in advance), but we always try our hardest to meet the needs of every group that stay s with us. I do apologize that... More

2 reviews
4 of 5 stars Reviewed 6 days ago NEW

This is a good place to stay - not wonderful but way more than adequate. The rooms were nice and clean, staff friendly, and the food in the attached restaurant was very good. It's conveniently located near the interstate and a shopping center. I would definitely stay there again.

Was this review helpful? Yes
Jessica T, Manager at Ramada Plaza Hagerstown, responded to this review

Besrclapp, Thank you for taking the time to review the Ramada Plaza. We do appreciate your kind comments. I am happy to hear that you found the rooms to be clean and the food in the Fireside Restaurant to be good. We hope to see you again the next time you’re in the area! Thanks again, Jessica Tiller Sales Manager More

Aiken, South Carolina
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

There was a heavy smell of smoke in the hall ways which overcame "non-smoking" rooms. The smell in the rooms was fine, but one was overcome by smoke smell when leaving the room. Water taste was bad.

Review collected in partnership with Ramada

Was this review helpful? Yes 1
Jessica T, Manager at Ramada Plaza Hagerstown, responded to this review

471Aikenite, Thank you for taking the time to review the Ramada Plaza. We appreciate your feedback. I would like to extend an apology that your stay was less than satisfactory. I’m very sorry that you experienced smokiness in the hallways. I assume the smell you are referring to came from 1 of the 4 smoking rooms we offer, and I... More

Knox, Indiana
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very nice accommodations and wonderful breakfast which included fresh fruit daily. Yum. The rooms are large, clean and quiet. Friendly staff. Right price. Conveniently located near the mall, movie theaters and restaurants. I had a problem with Hagerstown in general as there was no cell service for Verizon customers. Hard to believe, but it's true.

Was this review helpful? Yes
Jessica T, Manager at Ramada Plaza Hagerstown, responded to this review

Linda46534, Thank you for a wonderful review! I’m happy to hear that you enjoyed your stay and the location of our hotel. We do have a convenient central position and I hope you enjoyed some of the local attractions while you were with us! We hope to see you the next time you're back in the area. Thanks again for... More

Elizabethtown
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Some members of our family were section hiking the Appalachian Trail, and this hotel was very convenient to it. Its location is right next to much shopping and convenient to many restaurants. Our room was well-kept, clean, and very quiet. Breakfast had many healthy choices, including both hot and cold items. Internet service was easy, but pretty slow. We really... More

Review collected in partnership with Ramada

Was this review helpful? Yes
Jessica T, Manager at Ramada Plaza Hagerstown, responded to this review

Elizabeth G, Thank you for your review. I am thrilled to hear that you enjoyed your stay with us, and found our location to be convenient. I hope you had a chance to get some shopping in while you were with us! The Appalachian Trail is beautiful this time of year, too. Hope to see you again soon. Thanks again!... More

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Additional Information about Ramada Plaza Hagerstown

Address: 1718 Underpass Way, Hagerstown, MD 21740
Phone Number:
Location: United States > Maryland > Hagerstown
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ramada Plaza Hagerstown 3*
Number of rooms: 159
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Also Known As:
Plaza Hotel Hagerstown
Hotel Style
#4 Romantic Hotel in Hagerstown #6 Business Hotel in Hagerstown #6 Family Hotel in Hagerstown

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