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Comfort Inn & Suites

2.0 of 5 920 Dual Highway, Hagerstown, MD 21740 (Formerly Days Inn Hagerstown)
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Certificate of Excellence 2014
Comfort Inn & Suites
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Comfort Inn & Suites
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134 reviews from our community

Traveler rating
    55
    60
    11
    5
    3
See reviews for
51
44
4
11
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Indianapolis
Top Contributor
61 reviews 61 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

Looks like a well-refurbished older property. Our room was immaculate and comfortable, although weirdly decorated - full amenities, fridge, microwave, safe. Clean and very functional large bathroom - good hot water. Long and rather dark hallways, parking lot has no sight barrier from adjoining rowdy apt complex. Breakfast was an extreme of the systems approach; wife commented on "egg disc"... More

Was this review helpful? Yes 1
Danbury, CT
Top Contributor
153 reviews 153 reviews
34 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The Hagerstown Comfort Inn and Suites was OK for an overnight stop. The breakfast was kind of small and didn't have a large supply of the foods being offered. No elevator, which is really inconvenient.

Was this review helpful? Yes 1
Jackson, Michigan
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very nice motel. Pleasant staff. Quick check in. Room and bathroom were very clean. Beds were comfortable with multiple pillow selections. Extended breakfast had waffels, eggs, meat, fruit, etc. plus all the standard items. Large eating area. Would stay again.

Was this review helpful? Yes 1
Monett, Missouri
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This hotel had plenty of space, was clean, good staff, very comfortable. We highly recommend it. We may stay at all Comfort Inn hotels now when we travel. Continental breakfast was good as well. It was quiet and well maintained.

Was this review helpful? Yes 1
MD013, Director of Sales at Comfort Inn & Suites, responded to this review

Thank you for such a nice review of the Comfort Inn & Suites! It is so nice when a guest takes the time to post their comments on-line. We appreciate your business and hope your next visit is just as pleasant. Have a great day! Sincerely, Barb Estrada More

Virginia Beach, Virginia
Contributor
17 reviews 17 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We had a late check in after monstrous drive out of dc. Room was one of the cleanest I have ever stayed at. In fact the entire hotel was clean. Simple breakfast but nicely maintained and hit the spot. Staff friendly and helpful. In an historic area. Would stay there again!

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Orlando, Florida
Top Contributor
222 reviews 222 reviews
78 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed 5 weeks ago

"Comfort"-able, good Interstate location, nicely priced with an strong attempt to maintain the property well. it is a location worth considering when in the area. The air conditioner controllers are old and do need replacement.

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West Rutland, Vermont
Contributor
18 reviews 18 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 18, 2014 via mobile

My adult son and I stayed overnight on our way to Florida. The staff was very pleasant. The rooms were clean and neat with no evidence of lingering odors. There is a traditional continental breakfast with all the usual fixin's. Helen was very efficient with keeping the dining area clean and neat and everything well stocked.There was enough parking for... More

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North Carolina
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 16, 2014

We stayed overnight on our way to Long Island. The hotel staff was excellent, especially those helping with the continental breakfast in the morning (and those waffle makers!), and the room was very clean, soft bed with lots of pillows. The bathroom also was well equipped with all sorts of goodies... lotions, shampoos, conditioners, make-up remover etc.

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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 13, 2014

I selected this hotel, as you might imagine, on the strength of other reviews on this site. I just don't get it. This "non-smoking" hotel REEKED of cigarette smoke. It was bad in the hallways, and in the room, the air was barely breathable. I was also unexpectedly traveling with my elderly mother (she had taken ill and I needed... More

Was this review helpful? Yes 1
MD013, Director of Sales at Comfort Inn & Suites, responded to this review

Please accept our apologies for such an unpleasant experience at our hotel. I would like to talk to you personally about the problems you experienced as I have no idea what room you were in, or what desk clerk you dealt with. I can assure you that all of the reviews posted are legitimate. We do not falsify reviews to... More

Pisgah Forest, North Carolina, United States
Contributor
14 reviews 14 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 13, 2014

Spent one night here on a recent road trip with my husband and his parents. Staff was able to put us side by side, despite the need for a handicap accessible room. Very clean. Bed was comfortable. Nicely decorated. Staff was very pleasant. Enjoyed our stay.

Was this review helpful? Yes
MD013, Director of Sales at Comfort Inn & Suites, responded to this review

Thank you very much for posting your review of the Comfort Inn. We are so glad to hear that you enjoyed your stay with us, and that we were able to accommodate your needs. We appreciate your business and look forward to seeing you again. Thanks again for choosing to stay with us. Best Regards, Barb Estrada More

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Additional Information about Comfort Inn & Suites

Address: 920 Dual Highway, Hagerstown, MD 21740 (Formerly Days Inn Hagerstown)
Phone Number:
Location: United States > Maryland > Hagerstown
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn & Suites 2*
Number of rooms: 73
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