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All 21 Hagerstown hotels

Comfort Inn & Suites

2.0 of 5 Hotel   |   920 Dual Highway, Hagerstown, MD 21740 (Formerly Days Inn Hagerstown)
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86%
Ranked #7 of 21 hotels in Hagerstown
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
HuckleberryL Charlotte, North Carolina
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122 people have reviewed this hotel

Traveler rating
    52
    54
    9
    5
    2
See reviews for
46
40
4
10
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
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English first
Charlotte, North Carolina
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 5 days ago NEW

It is not hard to please me, but it is hard to impress me. This one IMPRESSED me. The sleep quality waas amazing and the beds was just the best. I had a beautiful time with my family there. The staff was very polite and very friendly. I will, if I am in the area, willc oem back to this... More

Was this review helpful? Yes
MD013, Director of Sales at Comfort Inn & Suites, responded to this review

Thank you so much for posting your review of the Comfort Inn & Suites! You made my day! I am so glad we exceeded your expectations. We really do work hard to maintain the rooms and provide good service, and it is so nice when a guest takes the time to share their good experience with us, and with others.... More

Hardy, Virginia
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We had a room with two queen beds for the three of us. Plenty of space to spread out and relax. As this was the last stop on our 10 day trip, we decided to "dine in" finishing off the contents of our cooler. The desk attendant welcomed us to sit at the breakfast room tables and turned on the... More

Was this review helpful? Yes
MD013, Director of Sales at Comfort Inn & Suites, responded to this review

Thank you so much for your nice comments about the staff. We are delighted to hear that the desk clerk was helpful and accomodating. Good customer service is so important in a hotel, and we are always looking for ways to improve. Thank you for choosing to stay with us! Sincerely, Barb Estrada More

2 reviews
3 of 5 stars Reviewed 1 week ago

Our room was very clean and freshly updated! The furniture was modern and the beds were clean and super comfortable! However the breakfast was just terrible! The 'hot' breakfast trays were empty....the waffle maker was sticking and coffee was empty! Very limited fruit selection, one old orange and few old apples. We had to stop at DD for breakfast!

Was this review helpful? Yes
MD013, Director of Sales at Comfort Inn & Suites, responded to this review

I'm so sorry that you were disappointed with our breakfast. It is usually kept well-stocked and the fruit is delivered fresh every 3 days. I will discuss this issue with the lady who attends to the breakfast. Maybe it was nearing 9:30am and she didn't stock it properly. This is not acceptable as the breakfast should look as appealing at... More

Richmond, Kentucky
Top Contributor
98 reviews 98 reviews
19 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was so surprised by the quality of this property. It was immaculate with updated furniture, super comfy bed and pillows, and very reasonably priced. The grounds were well kept and the staff were extremely nice. The continental breakfast was standard but the lady that maintains the food was really nice.

Was this review helpful? Yes
MD013, Director of Sales at Comfort Inn & Suites, responded to this review

Thank you for all your kind remarks regarding your stay at the Comfort Inn. We are delighted that you chose to stay with us, and that we exceeded your expectations. We are proud of our hotel and are working very hard to maintain the quality of our rooms. Thank you for sharing your experience with the rest of the on-line... More

Atlanta, Georgia
1 review
5 of 5 stars Reviewed 3 weeks ago

We were pleased by the comfort and cleanliness of this recently renovated hotel. We stayed in a suite with 2 queen beds and a sitting area. Staff was friendly and helpful and our breakfast was good. Although located a few miles from the interstate, drive through downtown Hagerstown was interesting. There was an adjacent shopping center and a variety of... More

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MD013, Director of Sales at Comfort Inn & Suites, responded to this review

We can't thank you enough for posting such a positive review of the Comfort Inn & Suites! We love it when our guests mention how clean our rooms are. Cleanliness and comfort are very important when choosing a place to stay. We are so happy to have exceeded your expectations! We hope to have to chance to host you again.... More

Cortland, NY
Top Contributor
105 reviews 105 reviews
35 hotel reviews
121 helpful votes 121 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We recently stayed for one night at the Comfort Inn & Suites in Hagerstown. Unfortunately, when I booked (and it was definitely my mistake) I booked a pet-friendly room. Didn't realize it until we returned from dinner and heard a very yippy dog next door to us. Luckily he only yipped until 9PM...and didn't start again until 7AM so we... More

Was this review helpful? Yes
MD013, Director of Sales at Comfort Inn & Suites, responded to this review

Thank you for choosing to stay at the Comfort Inn & Suites. We really appreciate all your positive remarks despite the yappy dog! I'm sorry that the dog disturbed your evening. Our rules regarding our pet rooms state that dogs should not be left in the rooms unattended, but apparently that dog's owner disregarded our policy. Thank you for being... More

Bridgeport, Connecticut
Contributor
19 reviews 19 reviews
17 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Like all Comfort Inns this one was very nice and clean. The room had a refrigerator and a microwave and wifi. There were many restaurants in walking distance of the hotel so you did not have to drive to them at the end of the day after sightseeing.

Was this review helpful? Yes
MD013, Director of Sales at Comfort Inn & Suites, responded to this review

Thank you for taking the time to post a review of your stay. We are delighted to hear that you found your room to be clean and comfortable. We hope you enjoyed your day of sight-seeing. Hagerstown has lots to see & do. I hope you had the chance to visit Antietam Battlefield while you were here. We hope to... More

Limerick, Ireland
Top Contributor
70 reviews 70 reviews
35 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 5 weeks ago

We stayed in this hotel one night in June14. The room on 2nd floor we were allocated was clean and comfortable, breakfast was ok. The lady at front desk was polite, unsmiling. We availed of guest laundry in hotel and that worked out well. All in all our stay was ok.

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DuBois, Pennsylvania
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 24, 2014

This hotel was clean and spacious and offered suites that were suitable for our family of 5. 2 queen beds and pull out sofa face us all enough space. Beds were pillowtop and very comfortable. In room fridge and microwave. Breakfast was ok. I would stay here again.

Was this review helpful? Yes 1
Panton, Vermont
Top Contributor
52 reviews 52 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed July 22, 2014

We had no complaints about our stay at this hotel. Our room was large, clean, and comfortable. Everything was in good working order. Eric, who checked us in, was friendly and efficient. The hotel was very busy the night we stayed but we weren't disturbed by any noise at all. There was a nice selection at breakfast. The clerk was... More

Was this review helpful? Yes
MD013, Director of Sales at Comfort Inn & Suites, responded to this review

Thank you for your recent review of the Comfort Inn & Suites. Guest satisfaction is very important to us because thats what turns a "customer" into a loyal guest. With 20 hotels to choose from in the Hagerstown area, providing great service is what will set us apart from the others. We are working very hard to reach this goal.... More

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Additional Information about Comfort Inn & Suites

Address: 920 Dual Highway, Hagerstown, MD 21740 (Formerly Days Inn Hagerstown)
Phone Number:
Location: United States > Maryland > Hagerstown
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn & Suites 2*
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style
#4 Family Hotel in Hagerstown #7 Romantic Hotel in Hagerstown
Hotel Class
Official Description (provided by the hotel)
Please note that due change in the franchise affiliation, the Days Inn property has been converted to and opened as COMFORT INN & SUITES with ALL NEW ROOMS as of July 22, 2011 after extensive interior and exterior renovations and address change. ALL OLD CUSTOMER REVIEWS & COMMENTS (from previous name Days Inn) SHALL BE DELETED COMPLETELY FOR THE FRESH START. Property Description: Free Deluxe Breakfast, 32" Flat Panel TV with free HBO, Free Wireless Internet, Business Center, Fitness Center and Microwave & Refrigerator, Iron & Ironing Board, Hair Dryer, in-room coffee maker in all Rooms and Suites. Points Of Interest include several restaurants within 2 Mi. , Premium Outlet Mall 5 Mi., Antietam Battlefield 12 Mi., City Park 2 Mi., Washington, DC and Baltimore, MD 70 Mi., Whitetail Ski Resort 20 Mi. Gettysburg, PA 35 Mi., Harper's Ferry 25 Mi., Wash. Co. Regional Airport 7 Mi. I-70 (Exit 32B) 2 Mi. & I-81 (Exit 6A) 3 Mi. ... more   less 
Number of rooms
73

Questions & Answers

Questions? Get answers from Comfort Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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