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Comfort Inn & Suites

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920 Dual Highway, Hagerstown, MD 21740 (Formerly Days Inn Hagerstown)
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Comfort Inn & Suites
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166 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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  • English first
  • French first
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English first
  • All months
    (166)
  • Mar-May only
    (39)
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Normal, Illinois
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This hotel is better than average but less than very good. I'd give it 3.5 if I had a chance. :) Pros: The bedroom was very clean, nicely sized and decorated attractively, the price was good ($90/night with AARP discount), the staff was nice, the hot breakfast was good and the lobby is well appointed for such a small property.... More 

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MD013, Director of Sales at Comfort Inn & Suites, responded to this review

Dear Guest, We appreciate you taking the time to write a review, but you posted your review to the wrong hotel. The Comfort Inn & Suites of Hagerstown does not have a pool or spa. I think you probably stayed at the Comfort Suites, which is a different hotel. They are about 2 miles down the street from us. Sincerely,... More 

Hernando, Florida
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Arrived tired and exhausted. Met Michelle at the reception desk. Her greeting was very friendly and she handled check-in efficiently. Our room was very clean and the beds comfortable. One thing I was looking forward to was NO PROBLEMS. I found no problems. What a relief. Breakfast was well done: no waiting for anything, presented in a nice, clean manner.... More 

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Owings, Maryland
1 review
5 of 5 stars Reviewed 2 weeks ago

I called trip adviser on 18 June for a room in Hagerstown for 19 June. When I arrived at the hotel very late on the 19th they did not have a room for me. Your agent booked the wrong night and confirmed with me over the phone that I was set for the 19th. The hotel was full I was... More 

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Indianapolis, Indiana
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I went into TripAdvisor for reviews on this hotel and the majority were very good. The hotel is very clean and our rooms were beautifully decorated with a huge bathroom. The beds were wonderful with nice sheets, pillows, and down blanket. Got a really good nights sleep. Inside is very clean and the staff was friendly and helpful. Breakfast was... More 

Was this review helpful? Yes 1
Cary, North Carolina
Level Contributor
119 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We spent 4 nights here for a geocaching event in Boonsboro. The room was clean and the suite gave us plenty of room. We even had a friend crash on the couch for a couple of nights. The only room issue was that the safe in our room didn't work when we arrived but I reported it that night and... More 

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Ballston Spa, New York
Level Contributor
221 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here for two nights in May. Beds were comfortable, rooms were quiet and spacious, and breakfast was good with some hot items. The outdoor pool was open since it was Memorial Day weekend but the weather was a bit too chilly to check it out. The reception staff were really super. Nice weekend stay!

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Xenia, Ohio
2 reviews
1 of 5 stars Reviewed May 26, 2015 via mobile

We went onto the hotel website & reserved a king size bed & a rollaway bed. We wanted a handicap accessible room but were told they had all been reserved. We arrived after 11 pm & I asked if there were any baggage carts. I was told there were some done the hall. When we tried to check in, we... More 

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Charleston, WV
Level Contributor
102 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed May 20, 2015 via mobile

Pluses - big room, comfortable couch and armchair (we booked a suite), comfortable bed, reasonably clean, good wifi. Negatives - a\c didn't work well. Even at the highest setting, it left the room warm and stuffy. Also, all the suites are on the 2nd floor and there are no elevators. So if you want the extra room you have to... More 

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High Point, North Carolina
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed May 10, 2015

Found this motel in one of the coupon booklets flooding the visitor centers on I-81, wasn't sure what to expect. This is off the highway, drove through the downtown area, I believe, to reach motel. As noted in other reviews, there is a restaurant that is closed in front, slightly obscuring the motel. Several decent places to eat within walking... More 

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Litchfield, Connecticut
Level Contributor
147 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed April 28, 2015

This is a very nice hotel and an excellent value if you use the coupon book you pickup at the Welcome Center. The only problem was the beds are caved in the middle and very, very soft. We changed rooms, but the beds were the same too. Too soft with caved in middles. Standard hotel breakfast fare in the morning.

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