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All 21 Hagerstown hotels

Comfort Inn & Suites

2.0 of 5 Hotel   |   920 Dual Highway, Hagerstown, MD 21740 (Formerly Days Inn Hagerstown)
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87%
Ranked #8 of 21 hotels in Hagerstown
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
ORIORDANT Limerick, Ireland
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  • Reviews (115)
  • Photos (18)
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  • Room tips (24)
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115 people have reviewed this hotel

Traveler rating
    49
    51
    8
    5
    2
See reviews for
43
38
4
10
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
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English first
Limerick, Ireland
Top Contributor
61 reviews 61 reviews
31 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed yesterday NEW

We stayed in this hotel one night in June14. The room on 2nd floor we were allocated was clean and comfortable, breakfast was ok. The lady at front desk was polite, unsmiling. We availed of guest laundry in hotel and that worked out well. All in all our stay was ok.

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DuBois, Pennsylvania
Contributor
19 reviews 19 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel was clean and spacious and offered suites that were suitable for our family of 5. 2 queen beds and pull out sofa face us all enough space. Beds were pillowtop and very comfortable. In room fridge and microwave. Breakfast was ok. I would stay here again.

Was this review helpful? Yes 1
Panton, Vermont
Top Contributor
52 reviews 52 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We had no complaints about our stay at this hotel. Our room was large, clean, and comfortable. Everything was in good working order. Eric, who checked us in, was friendly and efficient. The hotel was very busy the night we stayed but we weren't disturbed by any noise at all. There was a nice selection at breakfast. The clerk was... More

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MD013, Director of Sales at Comfort Inn & Suites, responded to this review

Thank you for your recent review of the Comfort Inn & Suites. Guest satisfaction is very important to us because thats what turns a "customer" into a loyal guest. With 20 hotels to choose from in the Hagerstown area, providing great service is what will set us apart from the others. We are working very hard to reach this goal.... More

Surfside Bch
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Upon happening across this hotel, we were very impressed with one of the people at the desk. We were greeted by two employees when we checked in at the hotel. The woman was very nice and polite, but we were very impressed with Eric, who was also there. He was very informative and friendly, just what we were looking for... More

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MD013, Director of Sales at Comfort Inn & Suites, responded to this review

Eric & I would like to thank you for taking the time to post your review of the Comfort Inn & Suites. We are so happy that you enjoyed your stay with us. The management was delighted to hear that the staff is going the extra mile to make the guests feel welcome and comfortable. We are sorry that we... More

Worcester, Massachusetts
Contributor
13 reviews 13 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This room, "suite" was very large, totally clean and tastefully decorated. A larger refrigerator in the room than you normally find in a hotel room. A nice microwave and coffee maker. An exceptionally nice desk with a much more comfortable and modern desk chair than I've ever seen in a hotel before. We didn't need to use the bed that... More

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MD013, Director of Sales at Comfort Inn & Suites, responded to this review

We can't thank you enough for posting such a great review of our hotel! We are so pleased that you enjoyed the new bedding and pillows! I will have Maintenance person address the shower head issue. Thank you for letting us know about it. I hope you have a wonderful summer. Please remember us the next time you are in... More

Montreal
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed at the Comfort inn and Suites after a day of shopping at the outlets. We found the hotel well located, the price is great, rooms were clean and beds very comfortable. Breakfast was also very good. My only negative comment would be the humidity level in the rooms, but that is because of the carpets. It's a bit... More

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MD013, Director of Sales at Comfort Inn & Suites, responded to this review

Thank you for choosing to stay at the Comfort Inn & Suites, and also for taking the time to post a review of the hotel. I agree that it does get a little "stuffy" in the hallways during the summer. We are working on installing some type of exhaust fans in the corridors to help reduce the humidity. This should... More

Grand Blanc, Michigan
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This property at 920 Dual Hwy. was chosen for it's pet friendly policy. My aunt found the property. We were in contact with Barb, the manger, who was helpful in getting the rooms for all 3 families who stayed there. Once we arrived at the property, we found it clean and although the outside had a closed supper club, the... More

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Camp Hill
Top Contributor
216 reviews 216 reviews
49 hotel reviews
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We chose this place because of its convenience. It was a good choice. The staff was friendly and helpful. The rooms were large and clean. It appears that the motel was remodeled recently. The breakfast was fine-nothing special but there was a lot of fresh fruit.

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MD013, Director of Sales at Comfort Inn & Suites, responded to this review

Thank you for choosing to stay at the Comfort Inn & Suites in Hagerstown. We know there are many hotels to choose from and are delighted that you picked us! It is so nice to hear that your room was clean and comfortable, and the staff friendly and accommodating. We hope to see you again some time. Have a great... More

Washington, DC
Top Contributor
290 reviews 290 reviews
33 hotel reviews
99 helpful votes 99 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We've stayed in a lot of Comfort Inns, and this is far from the best. It was clean and comfortable. But the room was small, there were not enough plugs, the bathroom fan was paticularly noisy, the sink didn't drain right and all the equipment in the exercise room was dysfunctional.

Was this review helpful? Yes 1
MD013, Director of Sales at Comfort Inn & Suites, responded to this review

We are very sorry that your stay with us was not as good as it should have been. While we are pleased to hear that your room was clean, we apologize for the noisy bath fan and slow drains. As far as the exercise equipment, I already spoke with the maintenance person about servicing the equipment. Thank you for your... More

Pittsburgh, Pennsylvania
1 review
3 of 5 stars Reviewed June 19, 2014

When I called for the reservation they were very helpful and pleasant to work with, the same on check in. The breakfast was fine. The room was clean. There were 5 of us and we all agree, we would stay here again. Thank you for being such a nice place to stay.

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Additional Information about Comfort Inn & Suites

Address: 920 Dual Highway, Hagerstown, MD 21740 (Formerly Days Inn Hagerstown)
Phone Number:
Location: United States > Maryland > Hagerstown
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn & Suites 2*
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style
#4 Family Hotel in Hagerstown #7 Romantic Hotel in Hagerstown
Hotel Class
Official Description (provided by the hotel)
Please note that due change in the franchise affiliation, the Days Inn property has been converted to and opened as COMFORT INN & SUITES with ALL NEW ROOMS as of July 22, 2011 after extensive interior and exterior renovations and address change. ALL OLD CUSTOMER REVIEWS & COMMENTS (from previous name Days Inn) SHALL BE DELETED COMPLETELY FOR THE FRESH START. Property Description: Free Deluxe Breakfast, 32" Flat Panel TV with free HBO, Free Wireless Internet, Business Center, Fitness Center and Microwave & Refrigerator, Iron & Ironing Board, Hair Dryer, in-room coffee maker in all Rooms and Suites. Points Of Interest include several restaurants within 2 Mi. , Premium Outlet Mall 5 Mi., Antietam Battlefield 12 Mi., City Park 2 Mi., Washington, DC and Baltimore, MD 70 Mi., Whitetail Ski Resort 20 Mi. Gettysburg, PA 35 Mi., Harper's Ferry 25 Mi., Wash. Co. Regional Airport 7 Mi. I-70 (Exit 32B) 2 Mi. & I-81 (Exit 6A) 3 Mi. ... more   less 
Number of rooms
73

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