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Comfort Inn & Suites

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920 Dual Highway, Hagerstown, MD 21740 (Formerly Days Inn Hagerstown)
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Choice Privileges Points
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Comfort Inn & Suites
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Comfort Inn & Suites
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159 reviews from our community

Traveler rating
    63
    72
    15
    4
    5
See reviews for
58
55
6
12
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (159)
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    (38)
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Charleston, WV
Top Contributor
98 reviews 98 reviews
37 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Pluses - big room, comfortable couch and armchair (we booked a suite), comfortable bed, reasonably clean, good wifi. Negatives - a\c didn't work well. Even at the highest setting, it left the room warm and stuffy. Also, all the suites are on the 2nd floor and there are no elevators. So if you want the extra room you have to... More 

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High Point, North Carolina
Contributor
19 reviews 19 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Found this motel in one of the coupon booklets flooding the visitor centers on I-81, wasn't sure what to expect. This is off the highway, drove through the downtown area, I believe, to reach motel. As noted in other reviews, there is a restaurant that is closed in front, slightly obscuring the motel. Several decent places to eat within walking... More 

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Litchfield, Connecticut
Top Contributor
147 reviews 147 reviews
18 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is a very nice hotel and an excellent value if you use the coupon book you pickup at the Welcome Center. The only problem was the beds are caved in the middle and very, very soft. We changed rooms, but the beds were the same too. Too soft with caved in middles. Standard hotel breakfast fare in the morning.

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Louisville, Kentucky
Contributor
15 reviews 15 reviews
5 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very comfrotable and convenient after a day of long driving. Would definitely stay here again. Friendly and helpful staff. All contirubted to a good night sleep which was most needed. They certainly make you feel at home. Breakfast was good.

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West Shokan, New York
Top Contributor
99 reviews 99 reviews
32 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We had been on the road for 11 hours and needed to stop. We always take one of those hotel deals while travelling and this was the closest. It was a mixed bag for us. Yes, the place is located behind a closed, run down looking building and is in front of what appears to be a housing complex. It... More 

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San Diego, California
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed April 21, 2015

Stayed here with the family as we wanted to check out Antietam Battlefield. First off, this hotel is far inside from I-70. When we arrived, we saw a dark building in front of this hotel, it was some run down Mexican restaurant or something like that, but was sitting empty. This should have been our first clue to turn the... More 

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Bangor, Maine
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 18, 2015

wonderful hotel, great location, near restaurants. Stayed here on with my family on our way back home from a trip. Will come back if we are in the area. free wifi, free breakfast, great front desk staff, rooms are nice and clean. clean bathrooms

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Pompano Beach
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 18, 2015

This is an older motel that was taken over and redone. I was told this was about three years ago. It has been well maintained and did not show three years of use in the areas we saw. The room was quiet and comfortable We had a good night's sleep. The complimentary breakfast was typical Comfort Inn with lots of... More 

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Philadelphia, Pennsylvania
Reviewer
5 reviews 5 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed March 26, 2015

I endured the most devastating, and dangerous situation I have ever encountered at a hotel at this Comfort Inn in Hagerstown, Md, and the hotel staff's complete lack of a response and inaction is even more outrageous. I recently became a Choice Hotels Member for the reward points and during a trip through Hagerstown two weeks ago, I checked in... More 

Was this review helpful? Yes 4
Ingleside
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 10, 2015 via mobile

This hotel is one of the best values available while travelling. The room was clean, the bed very comfortable, and the stay very quiet. In the morning there is an excellent hot buffet style breakfast. The staff very helpful & friendly. It is unfortunate that the hotel does not show well on the exterior as it would rate even higher.... More 

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MD013, Director of Sales at Comfort Inn & Suites, responded to this review

Thank you so much for such a wonderful review of the Comfort Inn & Suites! We know we are at a disadvantage, being located behind an empty restaurant building (which is not owned by the hotel), and we are so happy that you looked past that and chose to stay with us! We value your business, and are thrilled to... More 

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