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All 21 Hagerstown hotels

Comfort Inn & Suites

2.0 of 5 Hotel   |   920 Dual Highway, Hagerstown, MD 21740 (Formerly Days Inn Hagerstown)
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Ranked #8 of 21 Hotels in Hagerstown
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
sally622013 Monett, Missouri
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131 reviews from our community

Traveler rating
    55
    58
    10
    5
    3
See reviews for
50
42
4
11
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Monett, Missouri
2 reviews
5 of 5 stars Reviewed 1 week ago

This hotel had plenty of space, was clean, good staff, very comfortable. We highly recommend it. We may stay at all Comfort Inn hotels now when we travel. Continental breakfast was good as well. It was quiet and well maintained.

Was this review helpful? Yes
MD013, Director of Sales at Comfort Inn & Suites, responded to this review

Thank you for such a nice review of the Comfort Inn & Suites! It is so nice when a guest takes the time to post their comments on-line. We appreciate your business and hope your next visit is just as pleasant. Have a great day! Sincerely, Barb Estrada More

Virginia Beach, Virginia
Contributor
17 reviews 17 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a late check in after monstrous drive out of dc. Room was one of the cleanest I have ever stayed at. In fact the entire hotel was clean. Simple breakfast but nicely maintained and hit the spot. Staff friendly and helpful. In an historic area. Would stay there again!

Was this review helpful? Yes
Orlando, Florida
Top Contributor
203 reviews 203 reviews
74 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed 1 week ago

"Comfort"-able, good Interstate location, nicely priced with an strong attempt to maintain the property well. it is a location worth considering when in the area. The air conditioner controllers are old and do need replacement.

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West Rutland, Vermont
Contributor
18 reviews 18 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

My adult son and I stayed overnight on our way to Florida. The staff was very pleasant. The rooms were clean and neat with no evidence of lingering odors. There is a traditional continental breakfast with all the usual fixin's. Helen was very efficient with keeping the dining area clean and neat and everything well stocked.There was enough parking for... More

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North Carolina
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed overnight on our way to Long Island. The hotel staff was excellent, especially those helping with the continental breakfast in the morning (and those waffle makers!), and the room was very clean, soft bed with lots of pillows. The bathroom also was well equipped with all sorts of goodies... lotions, shampoos, conditioners, make-up remover etc.

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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I selected this hotel, as you might imagine, on the strength of other reviews on this site. I just don't get it. This "non-smoking" hotel REEKED of cigarette smoke. It was bad in the hallways, and in the room, the air was barely breathable. I was also unexpectedly traveling with my elderly mother (she had taken ill and I needed... More

Was this review helpful? Yes 1
MD013, Director of Sales at Comfort Inn & Suites, responded to this review

Please accept our apologies for such an unpleasant experience at our hotel. I would like to talk to you personally about the problems you experienced as I have no idea what room you were in, or what desk clerk you dealt with. I can assure you that all of the reviews posted are legitimate. We do not falsify reviews to... More

Pisgah Forest, North Carolina, United States
Contributor
14 reviews 14 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spent one night here on a recent road trip with my husband and his parents. Staff was able to put us side by side, despite the need for a handicap accessible room. Very clean. Bed was comfortable. Nicely decorated. Staff was very pleasant. Enjoyed our stay.

Was this review helpful? Yes
MD013, Director of Sales at Comfort Inn & Suites, responded to this review

Thank you very much for posting your review of the Comfort Inn. We are so glad to hear that you enjoyed your stay with us, and that we were able to accommodate your needs. We appreciate your business and look forward to seeing you again. Thanks again for choosing to stay with us. Best Regards, Barb Estrada More

Indianapolis, Indiana
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We switched hotels to this comfort inn part way through our visit and I am so glad we did. The room we had was extremely clean and well maintained. It cost us about $40 less a night than a similar hotel we stayed in across town and was a huge improvement in the level of service and cleanliness. Decor is... More

Was this review helpful? Yes
MD013, Director of Sales at Comfort Inn & Suites, responded to this review

Thank you so much for posting such a great review of the Comfort Inn & Suites! We are so happy that you decided to stay with us. The staff here is working diligently to make sure that each guest feels welcome, comfortable and pleased with their accommodations. Thank you for letting us know that our efforts are being noticed! We... More

Charlotte, North Carolina
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 5 weeks ago

It is not hard to please me, but it is hard to impress me. This one IMPRESSED me. The sleep quality waas amazing and the beds was just the best. I had a beautiful time with my family there. The staff was very polite and very friendly. I will, if I am in the area, willc oem back to this... More

Was this review helpful? Yes
MD013, Director of Sales at Comfort Inn & Suites, responded to this review

Thank you so much for posting your review of the Comfort Inn & Suites! You made my day! I am so glad we exceeded your expectations. We really do work hard to maintain the rooms and provide good service, and it is so nice when a guest takes the time to share their good experience with us, and with others.... More

Hardy, Virginia
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We had a room with two queen beds for the three of us. Plenty of space to spread out and relax. As this was the last stop on our 10 day trip, we decided to "dine in" finishing off the contents of our cooler. The desk attendant welcomed us to sit at the breakfast room tables and turned on the... More

Was this review helpful? Yes 1
MD013, Director of Sales at Comfort Inn & Suites, responded to this review

Thank you so much for your nice comments about the staff. We are delighted to hear that the desk clerk was helpful and accomodating. Good customer service is so important in a hotel, and we are always looking for ways to improve. Thank you for choosing to stay with us! Sincerely, Barb Estrada More

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Additional Information about Comfort Inn & Suites

Address: 920 Dual Highway, Hagerstown, MD 21740 (Formerly Days Inn Hagerstown)
Phone Number:
Location: United States > Maryland > Hagerstown
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn & Suites 2*
Number of rooms: 73
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