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All 20 Hagerstown hotels

BEST WESTERN Grand Venice Hotel Wedding & Conference Center

2.5 of 5 Hotel   |   431 Dual Highway, Hagerstown, MD 21740-2601
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Ranked #15 of 20 hotels in Hagerstown
A recent review
5 of 5 stars Reviewed January 13, 2012
Cathryn H East Stroudsburg, Pennsylvania
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130 people have reviewed this hotel

Traveler rating
    35
    43
    25
    14
    13
See reviews for
34
32
19
25
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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There are newer reviews for BEST WESTERN Grand Venice Hotel Wedding & Conference Center
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East Stroudsburg, Pennsylvania
Contributor
20 reviews 20 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed January 13, 2012

My husband and I stayed at this hotel on our way home from a long trip. In many ways it exceeded our expectations. The girl at the front desk was friendly and helpful. Our room was clean and very spacious. Overall, this property is well-maintained. It helps that it is also close to (within walking distance) of several restaurants and... More

Was this review helpful? Yes 1
Pasadena, Maryland
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 8, 2012

I only stayed in this hotel for one night. I just needed to get away so I booked a jacuzzi suite. I was welcomed by a very friendly woman at the front desk. She made check in and out a breeze. The room was clean and very spacious. And the jacuzzi is just what I needed to relax even if... More

Was this review helpful? Yes 2
Mitchellville, Maryland
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 17, 2011

My family and I have been staying at the Best Western Grand Venice for a couple of years now. On an average we stay about 5-10 nights a month and never are we disappointed with the hotel or the service that we receive. The staff there always goes out of their way to accommodate my family and I. The operation... More

Was this review helpful? Yes 1
NYC
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 28, 2011

I am what people call a "Road Warrior". I travel for business normally four days a week. I first stayed at the Best Western Grand Venice in September. Since then, I have stayed there four or five more times. I really like this hotel. From the smile on Calvin and Michelle's face at the Front Desk, to the extremely helpful... More

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Cranston, Rhode Island
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 19, 2011

I got a great deal on this hotel. I read all the reviews before hand, and I do agree that it's not in the best part of town but that's a chance you take when you travel. I booked a King Suite with a jacuzzi in it. The room was huge, had plenty of natural light, was clean and comfortable.... More

Was this review helpful? Yes 2
Hazelton, PA
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 16, 2011

When I was booking a hotel in Hagerstown, I wasn’t quite sure what to make of the Grand Venice Hotel. If you read the reviews they are literally on both sides of the spectrum (from some users giving the hotel all ones to some people giving this hotel all fives) and everything in between! My wife and I got a... More

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ohio
Contributor
12 reviews 12 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed September 26, 2011

I got this hotel on a priceline bid and I'm glad I didn't pay full price. The hotel is not in a very good part of town and I wasn't confident about the car being safe in the parking lot. The room had a king bed and 3 pillows so if my husband and I both wanted 2 pillows we... More

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Vik201, Manager at BEST WESTERN Grand Venice Hotel Wedding & Conference Center, responded to this review

Dear guest, Thank you for your review. We are always looking for feedback to improve the stay of our guests. I was disappointed to read that your stay was not satisfactory. At the Grand Venice Hotel, we pride ourselves on exceeding our guest's expectations and it appears that we did not do that this time. Let me begin by apologizing.... More

Woodstock, nb, canada
Senior Contributor
40 reviews 40 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed September 20, 2011

We stayed here for three nights and found it comfortable and quiet. It was a convenient location for our tours of Civil War battlefields and close to Frederick,where the hotels were far more expensive. The room was comfortable enough, although when we arrived there was no soap, and we found that the room had not been thoroughly vacuumed. The breakfast... More

Was this review helpful? Yes 1
Bangalore, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 4, 2011

I honestly do not understand some of the reviews posted on the hotel's page that say this property is terrible and there is no way this hotel is ranked #18 out of 20 hotels in the area. I have been coming to Hagerstown for the past 5 years for business and have stayed at every hotel on Route 40 in... More

Was this review helpful? Yes 5
Hagerstown, Maryland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 21, 2011

The accomidations were very pleasant and comfortable and the staff was very nice and knowledable of the surrounding area. We will definatly reccomend this place anytime family and friends come for a visit. :-)

Was this review helpful? Yes 1
venicegrand, Director of Sales at BEST WESTERN Grand Venice Hotel Wedding & Conference Center, responded to this review

We thank you for your kind words about our hotel and staff. Hope to see you and your family back again. Thank you for choosing the Best Western Grand Venice Hotel in Hagerstown, MD. More

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Additional Information about BEST WESTERN Grand Venice Hotel Wedding & Conference Center

Also Known As:
Best Western Hagerstown
Hagerstown Best Western
Address: 431 Dual Highway, Hagerstown, MD 21740-2601
Phone Number:
Location: United States > Maryland > Hagerstown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 20 hotels in Hagerstown
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Grand Venice Hotel Wedding & Conference Center 2.5*
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