We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 21 Hagerstown hotels

BEST WESTERN Grand Venice Hotel Wedding & Conference Center

2.5 of 5 Hotel   |   431 Dual Highway, Hagerstown, MD 21740-2601
Click for phone number
Hotel website
Hotel deals
Hotel amenities
Offers & Announcements
Save up to 20%
BEST WESTERN Grand Venice Hotel Wedding & Conference Center
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save Saved
You added BEST WESTERN Grand Venice Hotel Wedding & Conference Center to your Saves list
61%
Ranked #15 of 21 Hotels in Hagerstown
A recent review
5 of 5 stars Reviewed May 2, 2011
Tandi101 Silver Spring, Maryland
Write a Review

180 reviews from our community

Traveler rating
    45
    61
    39
    19
    16
See reviews for
47
51
25
33
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (180)
  • Mar-May only
    (36)
  • Jun-Aug only
    (68)
  • Sep-Nov only
    (47)
  • Dec-Feb only
    (29)
All months
There are newer reviews for BEST WESTERN Grand Venice Hotel Wedding & Conference Center
See the most recent reviews
State College, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed June 27, 2011

The hotel is an old hotel that has seen better days. First off, it looks like they added a new carpet and a coat of paint otherwise it look probably the same as it did in 1980. The lobby looks like it came right out of the 80's. The rooms have that popcorn ceilings and walls that flake off everywhere!... More

Was this review helpful? Yes
venicegrand, Director of Sales at BEST WESTERN Grand Venice Hotel Wedding & Conference Center, responded to this review

I am so sorry to hear that you had an unpleasant experience with us. We take great pride in assuring our guests have a pleasant and comfortable stay. Since your stay, we have updated all bedspreads and the pool is beautiful. During your stay we were in the process of making these changes, as wwell as many others and are... More

Middle River MD
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed June 5, 2011

I had read the reviews but know that not everyone is as used to traveling as me. I have traveled for business for over 25 years and have stayed in all types of hotels along the way. Husband and I were staying overnight after attending the Western Maryland Blues Festival, just a short walk away. We booked this hotel because... More

Was this review helpful? Yes
Silver Spring, Maryland
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 2, 2011

Couldn't have asked for a better place to stay while in Hagerstown. I would recommend (and will) to anyone coming to this area. When you go to a hotel the number one would be a proper welcome and a caring staff. Victor, the front desk manager was superb! He was so friendly and competent that I cannot thank the Best... More

Was this review helpful? Yes
Washington DC, District of Columbia
1 review
2 of 5 stars Reviewed April 25, 2011

This hotel is close to Municipal Stadium, home of the local minor league baseball team. That was the reason we selected it. The place is old and ugly. Buckets and trash cans were set up in the lobby to catch water flooding from the ceiling. The paint in our bathroom was cracked and peeling off the wall. The carpets in... More

Was this review helpful? Yes
Vik201, Manager at BEST WESTERN Grand Venice Hotel Wedding & Conference Center, responded to this review

Dear Guest, I am a manager at the Best Western Grand Venice Hotel. I was disappointed reading your review because we pride ourselves on our ability to make each guest feel like this hotel is their home away from home. As a Best Western and a family-run property, we seek to make each guest's stay excellent. To demonstrate how important... More

Lviv
1 review
5 of 5 stars Reviewed March 24, 2011

I've stayed here numerous times and each time it seems to be getting better and better. The breakfast has improved 100% as well as the rooms being updated. The staff is very accomodating and willing to go the extra mile to make my stay comfortable.

Was this review helpful? Yes
Lviv, Ukraine
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 20, 2011

I enjoyed my stay. Hotel was clean and very accommodating. The room I had was with a single king size bed. The staff was very friendly and efficient.

Was this review helpful? Yes 1
Arlington, Virginia
2 reviews
4 of 5 stars Reviewed February 23, 2011

We selected this hotel for our out of town guests to stay for our reception and were very pleased. The hotel is a little older and the furnishings are a bit dated and dark. But the hotel was very neat and clean. There isn't a pool or restaurant at the hotel - but both of those were overcome by the... More

Was this review helpful? Yes
Miami, Florida
1 review
4 of 5 stars Reviewed January 14, 2011

This Hotel is located near the downtown area, restaurants, stores, fast food, The hotel had great customer service agents. The room was well cleaned, spacious with comfortable bed. The lobby was large. They also had free continental breakfast. There were some renovations being done on the hotel at the time, but the overall stay was excellent.

Was this review helpful? Yes
DC
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 14, 2011

nice hotel Servise is really good. I liked the room.

Was this review helpful? Yes 1
Norfolk, Virginia
1 review
1 of 5 stars Reviewed August 31, 2010

Do yourself a favor and do not stay here. Believe what I and the other recent travelers tell you: this was obviously once a fancy hotel/resort, and there is still a chandelier, but it is filthy, dark, and smelly. It was the worst smelling room I've ever stayed in. Bed OK, but two flat and hard pillows. No coffee pot... More

Was this review helpful? Yes
Vik201, Manager at BEST WESTERN Grand Venice Hotel Wedding & Conference Center, responded to this review

Dear Guest, I am a manager at the Best Western Grand Venice Hotel. I was dismayed to read your review because we pride ourselves on our ability to make each guest feel like this hotel is their home away from home. As a Best Western and a family-run property, we seek to make each guest's stay excellent. I looked into... More

Questions? Get answers from hotel staff and past guests. Ask a question
Do you own or manage BEST WESTERN Grand Venice Hotel Wedding & Conference Center?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to BEST WESTERN Grand Venice Hotel Wedding & Conference Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Grand Venice Hotel Wedding & Conference Center

Address: 431 Dual Highway, Hagerstown, MD 21740-2601
Phone Number:
Location: United States > Maryland > Hagerstown
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Grand Venice Hotel Wedding & Conference Center 2.5*
Number of rooms: 86
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Travelocity, Booking.com, Priceline, Expedia, Cheap Tickets, Hotels.com, TripOnline SA, Odigeo and Tingo so you can book your BEST WESTERN Grand Venice Hotel Wedding & Conference Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Hagerstown
Hagerstown Best Western

39 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (19)
Viewed
Room/suite (6)
Viewed
Hotel & grounds (2)
Viewed
Other (11)

Management photos: Courtesy of the property manager

Viewed
All management photos (21)
Viewed
Dining (2)
Viewed
Business center/function rooms (2)
Viewed
Pool/beach area (3)
Viewed
Room/suite (8)
Viewed
Hotel & grounds (3)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay