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BEST WESTERN Grand Venice Hotel Wedding & Conference Center

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431 Dual Highway, Hagerstown, MD 21740-2601
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Best prices for: 1 room 1 guest
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BEST WESTERN Grand Venice Hotel Wedding & Conference Center
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BEST WESTERN Grand Venice Hotel Wedding & Conference Center
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209 reviews from our community

Traveler rating
    57
    67
    43
    25
    17
See reviews for
54
64
27
37
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for BEST WESTERN Grand Venice Hotel Wedding & Conference Center
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long Island
Top Contributor
71 reviews 71 reviews
16 hotel reviews
44 helpful votes 44 helpful votes
1 of 5 stars Reviewed July 27, 2013

Got a great deal on the room ($75 including taxes), but I would pay double to have had a clean and comfortable stay. I will not be returning. Room gave me the heebee jeebeezzzzz. Old and not well kept. Bathroom floor had hair all over it and dirt & hair congregating in the corners. Shower temperatures were backwards. Shower head... More 

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venicegrand, Director of Sales at BEST WESTERN Grand Venice Hotel Wedding & Conference Center, responded to this review

I want to start out by stating, that I am so sorry of your experience here at our hotel. We are in the mist of some upgrades along with training for the housekeeping staff. As for the person walking up to your daughter, please be assured we are looking into this matter. Thank you for taking the time to give... More 

Knoxville, Tennessee
1 review
3 of 5 stars Reviewed July 21, 2013

In town for a funeral. Got room through Priceline. My price for two nights, including taxes was less than one night at a popular, more modernized chain. My room was #295. The whole hotel is non-smoking. The hallways and lobby are very clean and nice. My room was very clean. Bed was comfy. Very large room. Fridge, micro. Now, the... More 

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Crossville, Tennessee, United States
Contributor
16 reviews 16 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed July 19, 2013

Reserved room thru Priceline. We were on our way home from a driving trip to Vermont from Tennessee. There were nine of us and we rented three rooms. The check in lady was overwhelmed and it took a long time to check in. About twenty minutes after check-in my son called from his room and said he found a bed... More 

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venicegrand, General Manager at BEST WESTERN Grand Venice Hotel Wedding & Conference Center, responded to this review

I want to start off by expressing my sincerest apologies for the experience you had the Best Western Grand Venice Hotel this past weekend. We are very concerned about the incident you experienced at our hotel and we want you to know that this is something we did not know was a problem in your room until you notified us.... More 

Kingston On
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed July 15, 2013

We booked this Hotel through Hotels.com. It is the first time we have ever thought that we were treated as second class because of our booking method. The room was in very poor shape, the bedding was ripped and the AC unit was very loud. The staff had located us beside the breakfast room which in itself would have been... More 

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Boston, Massachusetts
Top Contributor
250 reviews 250 reviews
18 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed July 7, 2013 via mobile

Convenient location on Rt. 40 and a clean room, but the decor is outdated and the room had a musty smell. The price was right and it fit the bill for a place to spend a quick overnight, but I won't hurry back.

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Milwaukee, WI
Top Contributor
108 reviews 108 reviews
108 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed July 5, 2013

It had clearly not been updated for a while. But everything seemed to be well maintained and clean. Decent sized rooms, comfortable beds and selection of pillows. So-so fitness room. Large public spaces, outside pool and hot tub.

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Seattle
Senior Contributor
41 reviews 41 reviews
39 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed July 3, 2013

I was looking for an inexpensive hotel near several historical sites (Gettysburg, Antietam, Harper's Ferry) that I wanted to visit, so I choose this Best Western hotel in Hagerstown, Maryland. Expedia had failed to fax my reservation, so at check in there was no reservation for me. The hotel clerk was kind enough to give me a larger room to... More 

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Virginia Beach
Contributor
11 reviews 11 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 20, 2013 via mobile

Whenever we travel north to Ohio or south back to our home in Virginia, we always make it a point to stop in Hagerstown, Maryland and stay at the comfortable, friendly and lavish Grand Venice Hotel - which is a BEST WESTERN franchise. The Grand Venice also offers services for weddings and serves as a Conference Center for the business... More 

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