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All 21 Hagerstown hotels

BEST WESTERN Grand Venice Hotel Wedding & Conference Center

2.5 of 5 Hotel   |   431 Dual Highway, Hagerstown, MD 21740-2601
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61%
Ranked #15 of 21 Hotels in Hagerstown
A recent review
5 of 5 stars reviewed yesterday
Owieca Kent, Ohio
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171 reviews from our community

Traveler rating
    43
    59
    35
    18
    16
See reviews for
46
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31
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • Any
English first
Kent, Ohio
Top Contributor
60 reviews 60 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed in the Best Western in Hagerstown for a Labor Day weekend. We got a great price for the night on priceline. The hotel is easy to find, the staff is very nice and professional. The rooms were spacious and clean with super comfy beds. Even though the bathroom seemed updated, the paint was a little worn out. Standard... More

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st catherines, Canada
1 review
4 of 5 stars Reviewed yesterday NEW

great staff made hotel experience a real pleasure. would stay here again. was a real good location when returning from Myrtle Beach. Lots of shopping and some very good reastaurants close by. there is also a beautiful part close by.

Review collected in partnership with Best Western

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Coventry, CT
Contributor
12 reviews 12 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stayed overnight at the "Grand" Venice on a trip South for a family function. The hotel advertised itself as having almost innumerable amenities and gives the impression (online) that it is, in fact, rather "grand". While it's certainly not poor, only the foyer gives a grand impression. Beyond that, the hotel was quite average and lacking in some respects... More

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Rockville,Md., United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

This Best Western offers a great advantage as you travel to DC, Baltimore or Dulles Airport. Easy to find and staff is always very anxious to please ! There are dozens of great restaurants on Dual highway !

Review collected in partnership with Best Western

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venicegrand, Director of Sales at BEST WESTERN Grand Venice Hotel Wedding & Conference Center, responded to this review

Thank you for your recent review, we always appreciate hearing back from our guests! We especially appreciate hearing when guests have enjoyed there stay! Thank you again for staying with us, and we hope we will see you on your next trip through the area!!! More

hagerstown, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

the staff and location of this hotel are amazing. I use the hotel every time I am in Hagerstown md. I have seen wedding receptions there and also have gone for my own personal use. The atmosphere is very relaxing and when I use the internet is very speedy and has great service.

Review collected in partnership with Best Western

Was this review helpful? Yes
venicegrand, Director of Sales at BEST WESTERN Grand Venice Hotel Wedding & Conference Center, responded to this review

Thank you for your recent review, we always appreciate hearing back from our guests! We are thrilled that you enjoyed your stay and that you visit us regularly when traveling through the area! I hope that we continue to meet your expectations and provide you with superior customer service! Thank you again for your feedback, we hope to see you... More

Lewistown
Top Contributor
70 reviews 70 reviews
21 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 3 weeks ago

One night stopover. Very nice hotel. Some areas in the room needed a little sprucing up (few scuffed, scrapes in the paint) and the bathroom sink must have been recently replaced as there were missing tiles all around the sink. Otherwise it was very nice for the money we paid. The room was large and bed was comfortable. Breakfast was... More

Review collected in partnership with Best Western

Was this review helpful? Yes
venicegrand, Director of Sales at BEST WESTERN Grand Venice Hotel Wedding & Conference Center, responded to this review

Thank you for your recent review, we always appreciate hearing back from our guests! We are glad that you enjoyed your stay, and you are correct the sinks in the bathrooms have been recently replaced, and please know that all tile work has since been completed! We hope that if you are ever in the area again, that you will... More

Cambridge, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here for one night, but the room we got smelled damp and stuffy. The bathroom smelled like someone left a wet towel lying in there for days, and the smell wafted into the main room area. The lights weren't very bright and the room felt dark and dim at night. The free breakfast was very good though. Fresh... More

Was this review helpful? Yes
venicegrand, Director of Sales at BEST WESTERN Grand Venice Hotel Wedding & Conference Center, responded to this review

Thank you for your recent review, we always appreciate hearing back from our guests! I do apologize that your stay didn't meet your expectations, and please know that I have taken your concerns and addressed them with our staff so that we can continually upgrade our service and provide a superior product! Thank you again for your feedback! More

Richmond, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 5 weeks ago

Best Western Grand Venice Hotel and Conference Center is a very good value for the money - pleasant and helpful staff, comfortable bed, pleasant rooms, nice appearance. It's in a good location near major roadways if you are going to a place like Gettysburg as I was. I'll continue to stay there when I'm in the area.

Review collected in partnership with Best Western

Was this review helpful? Yes
venicegrand, Director of Sales at BEST WESTERN Grand Venice Hotel Wedding & Conference Center, responded to this review

Thank you for your recent review, we always appreciate hearing back from our guests! We are thrilled that you have enjoyed staying with us, and appreciate that you visit us regularly when traveling through the area! We hope to see you again soon! More

Pueblo
Senior Contributor
23 reviews 23 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 8, 2014

The hotel needed some renovations and my room looked it, but Michelle at the front desk made out trip great. She was so helpful during booking and checkout. She made the stay worth it. Thanks Michelle!

Was this review helpful? Yes
venicegrand, Director of Sales at BEST WESTERN Grand Venice Hotel Wedding & Conference Center, responded to this review

Thank you for your recent review, we always appreciate hearing back from our guests! Additionally it is appreciated when guests mention staff by name, we strive hard to provide excellent service and when our guests recognize staff members it allows us to also recognize those staff members for their excellent work! Thank you again, and we hope that if you... More

Kansas City, Missouri
Top Contributor
50 reviews 50 reviews
20 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed August 6, 2014 via mobile

We stopped because we were tired. So it was just a random pick. The room was filthy. Things on the walls, who knows what... I don't even want to know what it was. The bed was comfortable. We didn't eat breakfast, but I did stop to talk to the manager. I was told he was busy but would be with... More

Was this review helpful? Yes
venicegrand, Director of Sales at BEST WESTERN Grand Venice Hotel Wedding & Conference Center, responded to this review

Thank you for your recent review, we always appreciate hearing back from our guests! Please note your concerns have been taken seriously, and I have talked with our managers as well as housekeeping to address the concerns that you have pointed out! I sincerely hope that the next time you are in the area that you will consider staying with... More

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Additional Information about BEST WESTERN Grand Venice Hotel Wedding & Conference Center

Address: 431 Dual Highway, Hagerstown, MD 21740-2601
Phone Number:
Location: United States > Maryland > Hagerstown
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Grand Venice Hotel Wedding & Conference Center 2.5*
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Also Known As:
Best Western Hagerstown
Hagerstown Best Western

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