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All 21 Hagerstown hotels

SpringHill Suites Hagerstown

3.0 of 5 Hotel   |   17280 Valley Mall Road, Hagerstown, MD 21740
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Ranked #9 of 21 Hotels in Hagerstown
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Amy P
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158 reviews from our community

Traveler rating
    71
    60
    19
    4
    4
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73
41
10
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • French first
  • Any
English first
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

This is a typical Marriott property, and I mean that in a good way. We had been biking on the C&O Canal and were glad to have the comfort, cleanliness, and amenities of the SpringHill. We were surprised and pleased to find the hotel provided a washer and dryer for guests. The staff was friendly and the room was clean... More

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Morgantown, West Virginia
Contributor
13 reviews 13 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Clean, comfortable, and reasonably priced. Breakfast and Wifi are complimentary. The staff was pleasant and efficient. The hotel is in a great location, very near I 81, restaurants, the Valley Mall and close to I-70. I have stayed at this hotel several times for business a and pleasure and have never been disappointed.

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Montreal, Canada
Contributor
14 reviews 14 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

You will know what to expect at this chain hotel if you have stayed at any other Springhill. The rooms are standard issue, with perfectly adequate beds, linens and bathrooms. Air conditioning units could be a little quieter, but the noise level is no worse than other hotels with individual room a/c units. The desk staff are trained to be... More

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Hagerstown M, General Manager at SpringHill Suites Hagerstown, responded to this review

Dear RickyRickardo Thank you for taking the time to provide feedback on your stay with us at the SpringHill Suites Hagerstown. We appreciate your comments about the cleanliness of our property as well as the politeness and well trained staff. Please accept our sincere apologies that we did not meet your needs You’re a valued customer; everything we do is... More

Syracuse, New York
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

Needed a stopover on a trip down south and price wise this hotel served our needs. Rooms were ok, nothing fancy, rooms were quiet and clean, true weakness was at breakfast. Staffer seemed overwhelmed and was quickly racing in and out. We were looking for a nice start to the day but area was way too packed with people, Most... More

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Hagerstown M, General Manager at SpringHill Suites Hagerstown, responded to this review

Thank you for taking the time to provide feedback on your stay with us at the SpringHill Suites Hagerstown. We appreciate your comments about the breakfast attendent. Please accept our sincere apologies in regards to your comments. We will look at this to see how we can improve this issue. You’re a valued customer; everything we do is aimed at... More

Long Island, New York
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is very new and clean, and a fine budget choice. As others have mentioned, it is in the mall, and there are several restaurants within walking distance, which is nice. The pool and hot tub are small, but well maintained. I found the paper coffee cups in the room to be remarkably cheap - could a couple of... More

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Hagerstown M, General Manager at SpringHill Suites Hagerstown, responded to this review

Thank you for taking the time to provide feedback on your stay with us at the SpringHill Suites Hagerstown. We appreciate your comments about the your experience with our breakfast. Please accept our sincere apologies in regards to breakfast experience. We will look at this to see how we can improve this issue. You’re a valued customer; everything we do... More

Barrie Ontario
Top Contributor
53 reviews 53 reviews
42 hotel reviews
123 helpful votes 123 helpful votes
3 of 5 stars Reviewed August 4, 2014 via mobile

We stayed for one night on our way to Virginia Beach. It was a perfect place to stop. Close to the Interstate and located beside a shopping mall. There is an Olive Garden and wine store within a 5 minute walk. Check-in was smooth and all the front desk staff were friendly. Room was great with 2 Queen beds and... More

Was this review helpful? Yes 1
Hagerstown M, General Manager at SpringHill Suites Hagerstown, responded to this review

Thank you for taking the time to provide feedback on your stay with us at the SpringHill Suites Hagerstown. We appreciate your comments about the your experience with the breakfast.as well as the experience with our staff. Please accept our sincere apologies in regards to your comments . We will look at this to see how we can improve this... More

Virginia
Top Contributor
125 reviews 125 reviews
45 hotel reviews
99 helpful votes 99 helpful votes
5 of 5 stars Reviewed August 3, 2014

We were amazed at the freshness and newness to this property. Everything at the Springhill was first rate. Breakfast was prepared well. Bedding was clean and inviting. Near I-81 but we didn't hear a sound. Being relatively close (walkable across a large parking lot) to Valley Mall and restaurants was a big plus.

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Greensboro, North Carolina
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 30, 2014

Room was clean and nice for our family. Breakfast was very average and no different than other hotels. This is not a good value in my opinion. Service was nice and check in was very easy. Very easy access to highway

Was this review helpful? Yes 1
Hagerstown M, General Manager at SpringHill Suites Hagerstown, responded to this review

Thank you for taking the time to provide feedback on your stay with us at the SpringHill Suites Hagerstown. Please accept our sincere apologies. We will look at this to see how we can improve the issues you mentioned in your survey. You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience and... More

Charlotte, North Carolina, United States
Top Contributor
113 reviews 113 reviews
20 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed July 13, 2014

We traveled an extra 1.5 hours from Hershey Park just to stay at this hotel. All rooms are suites so they have the beds and a small partition and a desk with sofa and chair. This hotel is ALWAYS clean, the staff has always been nice and friendly and helpful. We arrived around midnight and were promptly checked in. More... More

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Duncansville, Pennsylvania
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 13, 2014

As always Marriott strives for excellence . This property is very clean and well kept. Tons of restaurants and mall close by. Pool and spa area. Larry was great helping us. King suite was very spacious and even had a sink, microwave, and mini fridge .

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Additional Information about SpringHill Suites Hagerstown

Address: 17280 Valley Mall Road, Hagerstown, MD 21740
Location: United States > Maryland > Hagerstown
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Hagerstown 3*
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Also Known As:
Springhill Suites Hagerstown Hotel Hagerstown
Hagerstown Springhill Suites

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