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SpringHill Suites Hagerstown

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17280 Valley Mall Road, Hagerstown, MD 21740
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SpringHill Suites Hagerstown
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SpringHill Suites Hagerstown
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SpringHill Suites Hagerstown
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171 reviews from our community

Traveler rating
    77
    67
    19
    4
    4
See reviews for
77
46
10
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (171)
  • Mar-May only
    (33)
  • Jun-Aug only
    (58)
  • Sep-Nov only
    (43)
  • Dec-Feb only
    (37)
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2 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

I recently spent a night there and found it to be very nice.The furnishings were modern,the bed comfy,the food great.I didn't have a chance to swim or soak in the hot tub,but it looked spa like!There is no doubt I would stay there again!!

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VA
Contributor
16 reviews 16 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at the SpringHill Suites for the weekend. It's in a great location with different restaurants near by. Its about 25-30 min away from Whitetail. The rooms are nice and clean. The staff is very nice and helpful. The only thing that I believe needs some improvement would be the breakfast other than that it was a great stay.... More 

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Connellsville, Pennsylvania
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 21, 2015

Friendly clerk at check in, spacious, apartment-like room, feather free and near the elevator as requested, new age decor is very interesting. Contemporary music playing in the hallways. Used the exercise room and the hot tub, both were quite nice. Breakfast was OK, though sausage was tasteless, oatmeal was good. Clean in spite of snowy salty sidewalks and parking lot.... More 

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Mechanicsburg
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 18, 2015

This hotel is very enjoyable as a return guest. Very convenient to the local Valley Mall and the I-81 and I-70 highways. Starbucks, Noodles and Co., & Red Robin are new restaurants just built and close to the hotel. There is another building right next door being built but no sign to say what it may be. The hotel has... More 

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Florida
Top Contributor
70 reviews 70 reviews
13 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed February 8, 2015

We stay here frequently on business.My biggest complaint is that there are never enough feather free rooms. I have severe allergies and feather dust really aggrivates them. The pool and hot tub is great. Breakfast is a nice touch.

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Washington DC, District of Columbia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 2, 2015

Stayed 2 nights. Friendly staffs, reasonably good breakfast, clean hallway, and spacious clean room were all very positive and I would come again. Beds were comfortable. Most of all, my wife and I liked the room being clean. They need to check out the ice machine on the 4th floor though. The ice cubes had some residues here and there..

Was this review helpful? Yes 1
Contributor
16 reviews 16 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 21, 2014

I stayed here for 2 weeks whilst on business and found it to be a well run clean hotel with friendly staff and good facilities. As with all the hotels I've stayed in recently, breakfast was limited and served on plastic plates with plastic glasses. The hotel had a brilliant pool and jacuzzi with a small but functional gym, open... More 

Was this review helpful? Yes 1
Atlanta, Georgia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 20, 2014

We spent one night here on our way to New York. We left this morning. The staff were helpful and prompt. The accommodations were nice and everything seemed clean. Our only issue was the morning breakfast. The scrambled eggs were ice cold and the sausage had the consistency of rubber. We have stayed in many SpringHill Suites and travel extensively... More 

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Hagerstown M, General Manager at SpringHill Suites Hagerstown, responded to this review

Thank you for taking the time to provide feedback on your stay with us at the SpringHill Suites Hagerstown. We appreciate your comments about breakfast. Please accept our sincere apologies in regards to your comments. We will look at this to see how we can improve this issue. You’re a valued customer; everything we do is aimed at providing you... More 

Cassville, PA
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 15, 2014

We tried Springhill because the hotel we normally stay informed our yearly shopping trip was booked, but we may have a new place to stay!!!!! Very clean. Courteous Staff!! Nice pool area. Breakfast was great. I worried because some of the previous reviews said about running out of stuff on the breakfast bar. The attendant was right there filling items,... More 

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Hagerstown M, General Manager at SpringHill Suites Hagerstown, responded to this review

Thank you for taking the time to provide feedback on your stay with us at the SpringHill Suites Hagerstown. We appreciate your comments about wanting to return due the service you recieved while staying with us. Thank You for recognizing the cleanliness of our property as well as the experience with our staff and your breakfast experince. You’re a valued... More 

Collingwood, Canada
Top Contributor
58 reviews 58 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed November 13, 2014

My wife and I stayed at this hotel on our way from Myrtle Beach to Canada. I couldn't say enough good things about it. It was spotless, extremely comfortable bed, lots of space in the well planned room, great breakfast. Close to the outlet mall if you want to do any shopping. I would definitely stay there again!

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