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SpringHill Suites Hagerstown

3.0 of 5 17280 Valley Mall Road, Hagerstown, MD 21740
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Certificate of Excellence 2014
SpringHill Suites Hagerstown
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SpringHill Suites Hagerstown
SpringHill Suites Hagerstown
SpringHill Suites Hagerstown
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163 reviews from our community

Traveler rating
    74
    62
    19
    4
    4
See reviews for
75
43
10
23
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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Cassville, PA
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We tried Springhill because the hotel we normally stay informed our yearly shopping trip was booked, but we may have a new place to stay!!!!! Very clean. Courteous Staff!! Nice pool area. Breakfast was great. I worried because some of the previous reviews said about running out of stuff on the breakfast bar. The attendant was right there filling items,... More 

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Hagerstown M, General Manager at SpringHill Suites Hagerstown, responded to this review

Thank you for taking the time to provide feedback on your stay with us at the SpringHill Suites Hagerstown. We appreciate your comments about wanting to return due the service you recieved while staying with us. Thank You for recognizing the cleanliness of our property as well as the experience with our staff and your breakfast experince. You’re a valued... More 

Collingwood, Canada
Top Contributor
52 reviews 52 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 13, 2014

My wife and I stayed at this hotel on our way from Myrtle Beach to Canada. I couldn't say enough good things about it. It was spotless, extremely comfortable bed, lots of space in the well planned room, great breakfast. Close to the outlet mall if you want to do any shopping. I would definitely stay there again!

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Melbourne
Senior Contributor
44 reviews 44 reviews
29 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 11, 2014

Nice greeting by the professional at the front desk, followed by a comfortable room, comfortable bed, working TV, TV listing that was correct, clean and and incredibly comfy bed. Everything was good here.

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Hagerstown M, General Manager at SpringHill Suites Hagerstown, responded to this review

Glenn O Thank you for taking the time to complete your review and sharing your experience while staying at the SpringHill Suites Hagerstown. I have shared your comments with our Front Desk Staff and our housekeeping staff. Its always nice to get such great comments from our guests. You’re a valued customer; everything we do is aimed at providing you... More 

Washington DC, District of Columbia
Top Contributor
76 reviews 76 reviews
21 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed October 26, 2014

We stayed here to visit Antietam and Catoctin Mountain Park. It was well-located to both destinations. There are plenty of good places to eat nearby too. Being located in a mall complex makes the driving a bit weird, but it was manageable.

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OKLA
Top Contributor
130 reviews 130 reviews
70 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed October 20, 2014

There are several food choices adjoining the mall and more on the opposite side. Nice Springhill Suites, one of the larger ones (5 story). Fairly easy access off the Interstate. Nice, typical Marriott breakfast. Five-story Courtyard next door. We used Marriott points since the price seemed a little high to us. Wouldn't hesitate to stay again.

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Alexandria, Virginia
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 17, 2014

This is a typical Marriott property, and I mean that in a good way. We had been biking on the C&O Canal and were glad to have the comfort, cleanliness, and amenities of the SpringHill. We were surprised and pleased to find the hotel provided a washer and dryer for guests. The staff was friendly and the room was clean... More 

Was this review helpful? Yes 1
Morgantown, West Virginia
Contributor
15 reviews 15 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 13, 2014

Clean, comfortable, and reasonably priced. Breakfast and Wifi are complimentary. The staff was pleasant and efficient. The hotel is in a great location, very near I 81, restaurants, the Valley Mall and close to I-70. I have stayed at this hotel several times for business a and pleasure and have never been disappointed.

Was this review helpful? Yes 1
Montreal, Canada
Contributor
15 reviews 15 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 5, 2014

You will know what to expect at this chain hotel if you have stayed at any other Springhill. The rooms are standard issue, with perfectly adequate beds, linens and bathrooms. Air conditioning units could be a little quieter, but the noise level is no worse than other hotels with individual room a/c units. The desk staff are trained to be... More 

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Hagerstown M, General Manager at SpringHill Suites Hagerstown, responded to this review

Dear RickyRickardo Thank you for taking the time to provide feedback on your stay with us at the SpringHill Suites Hagerstown. We appreciate your comments about the cleanliness of our property as well as the politeness and well trained staff. Please accept our sincere apologies that we did not meet your needs You’re a valued customer; everything we do is... More 

Syracuse, New York
Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 2, 2014

Needed a stopover on a trip down south and price wise this hotel served our needs. Rooms were ok, nothing fancy, rooms were quiet and clean, true weakness was at breakfast. Staffer seemed overwhelmed and was quickly racing in and out. We were looking for a nice start to the day but area was way too packed with people, Most... More 

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Hagerstown M, General Manager at SpringHill Suites Hagerstown, responded to this review

Thank you for taking the time to provide feedback on your stay with us at the SpringHill Suites Hagerstown. We appreciate your comments about the breakfast attendent. Please accept our sincere apologies in regards to your comments. We will look at this to see how we can improve this issue. You’re a valued customer; everything we do is aimed at... More 

Long Island, New York
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed August 24, 2014

The hotel is very new and clean, and a fine budget choice. As others have mentioned, it is in the mall, and there are several restaurants within walking distance, which is nice. The pool and hot tub are small, but well maintained. I found the paper coffee cups in the room to be remarkably cheap - could a couple of... More 

Was this review helpful? Yes 2
Hagerstown M, General Manager at SpringHill Suites Hagerstown, responded to this review

Thank you for taking the time to provide feedback on your stay with us at the SpringHill Suites Hagerstown. We appreciate your comments about the your experience with our breakfast. Please accept our sincere apologies in regards to breakfast experience. We will look at this to see how we can improve this issue. You’re a valued customer; everything we do... More 

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Additional Information about SpringHill Suites Hagerstown

Address: 17280 Valley Mall Road, Hagerstown, MD 21740
Location: United States > Maryland > Hagerstown
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Hagerstown 3*
Number of rooms: 104
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Also Known As:
Springhill Suites Hagerstown Hotel Hagerstown
Hagerstown Springhill Suites
Hotel Style:
#7 Business Hotel in Hagerstown
#7 Family Hotel in Hagerstown

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