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SpringHill Suites Hagerstown

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17280 Valley Mall Road, Hagerstown, MD 21740
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SpringHill Suites Hagerstown
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175 reviews from our community

Traveler rating
    78
    69
    19
    4
    5
See reviews for
80
46
10
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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  • French first
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English first
  • All months
    (175)
  • Mar-May only
    (37)
  • Jun-Aug only
    (58)
  • Sep-Nov only
    (43)
  • Dec-Feb only
    (37)
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Washington DC, District of Columbia
Top Contributor
90 reviews 90 reviews
36 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Had my father stay here while he was traveling. The hotel was comfortable and he enjoyed the breakfast and market store. The property is in a perfect location with access to plenty of food and shopping.

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Top Contributor
185 reviews 185 reviews
50 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 1 week ago

We always like this chain, because of the extra room with couches and a small kitchen. TCM on the TV is a plus for us. Comfortable beds and quiet. Breakfast was pretty standard, but out of too many things, and service was slow. The hotel is at the edge of a big mall, next to I81.

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Rochester
Top Contributor
122 reviews 122 reviews
37 hotel reviews
59 helpful votes 59 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I stayed here on overnight from south to NY. We did not have a good experience as far as room cleanliness, but the hotel tried very hard to so right by us and their customer service was excellent. They immediately remedied the problem, putting us in a new room. However, there were issues in the new room too. I really... More 

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Hagerstown M, General Manager at SpringHill Suites Hagerstown, responded to this review

Thank you for taking the time to share your recent experience at the SpringHill Suites Hagerstown with us. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for your recent stay. I have shared your feedback with our housekeeping... More 

Pittsburgh, PA
Top Contributor
50 reviews 50 reviews
36 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel, while being like most SpringHill Suites, went above most others I have been to. The room was extremely quiet, the breakfast was fabulous, and the pool and hot tube were wonderful. The hotel is in a great location, near many stores and restaurants, so it can provide a great variety for meals. The front desk staff were considerate... More 

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2 reviews
5 of 5 stars Reviewed 3 weeks ago

I recently spent a night there and found it to be very nice.The furnishings were modern,the bed comfy,the food great.I didn't have a chance to swim or soak in the hot tub,but it looked spa like!There is no doubt I would stay there again!!

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VA
Contributor
16 reviews 16 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 27, 2015

We stayed at the SpringHill Suites for the weekend. It's in a great location with different restaurants near by. Its about 25-30 min away from Whitetail. The rooms are nice and clean. The staff is very nice and helpful. The only thing that I believe needs some improvement would be the breakfast other than that it was a great stay.... More 

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Connellsville, Pennsylvania
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 21, 2015

Friendly clerk at check in, spacious, apartment-like room, feather free and near the elevator as requested, new age decor is very interesting. Contemporary music playing in the hallways. Used the exercise room and the hot tub, both were quite nice. Breakfast was OK, though sausage was tasteless, oatmeal was good. Clean in spite of snowy salty sidewalks and parking lot.... More 

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Mechanicsburg
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 18, 2015

This hotel is very enjoyable as a return guest. Very convenient to the local Valley Mall and the I-81 and I-70 highways. Starbucks, Noodles and Co., & Red Robin are new restaurants just built and close to the hotel. There is another building right next door being built but no sign to say what it may be. The hotel has... More 

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Florida
Top Contributor
70 reviews 70 reviews
13 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed February 8, 2015

We stay here frequently on business.My biggest complaint is that there are never enough feather free rooms. I have severe allergies and feather dust really aggrivates them. The pool and hot tub is great. Breakfast is a nice touch.

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Washington DC, District of Columbia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 2, 2015

Stayed 2 nights. Friendly staffs, reasonably good breakfast, clean hallway, and spacious clean room were all very positive and I would come again. Beds were comfortable. Most of all, my wife and I liked the room being clean. They need to check out the ice machine on the 4th floor though. The ice cubes had some residues here and there..

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