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SpringHill Suites Hagerstown

3.0 of 5 17280 Valley Mall Road, Hagerstown, MD 21740
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Certificate of Excellence 2014
SpringHill Suites Hagerstown
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SpringHill Suites Hagerstown
SpringHill Suites Hagerstown
SpringHill Suites Hagerstown
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166 reviews from our community

Traveler rating
    75
    64
    19
    4
    4
See reviews for
77
43
10
24
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Washington DC, District of Columbia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed 2 nights. Friendly staffs, reasonably good breakfast, clean hallway, and spacious clean room were all very positive and I would come again. Beds were comfortable. Most of all, my wife and I liked the room being clean. They need to check out the ice machine on the 4th floor though. The ice cubes had some residues here and there..

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Contributor
12 reviews 12 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 21, 2014

I stayed here for 2 weeks whilst on business and found it to be a well run clean hotel with friendly staff and good facilities. As with all the hotels I've stayed in recently, breakfast was limited and served on plastic plates with plastic glasses. The hotel had a brilliant pool and jacuzzi with a small but functional gym, open... More 

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Atlanta, Georgia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 20, 2014

We spent one night here on our way to New York. We left this morning. The staff were helpful and prompt. The accommodations were nice and everything seemed clean. Our only issue was the morning breakfast. The scrambled eggs were ice cold and the sausage had the consistency of rubber. We have stayed in many SpringHill Suites and travel extensively... More 

Was this review helpful? Yes 1
Hagerstown M, General Manager at SpringHill Suites Hagerstown, responded to this review

Thank you for taking the time to provide feedback on your stay with us at the SpringHill Suites Hagerstown. We appreciate your comments about breakfast. Please accept our sincere apologies in regards to your comments. We will look at this to see how we can improve this issue. You’re a valued customer; everything we do is aimed at providing you... More 

Cassville, PA
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 15, 2014

We tried Springhill because the hotel we normally stay informed our yearly shopping trip was booked, but we may have a new place to stay!!!!! Very clean. Courteous Staff!! Nice pool area. Breakfast was great. I worried because some of the previous reviews said about running out of stuff on the breakfast bar. The attendant was right there filling items,... More 

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Hagerstown M, General Manager at SpringHill Suites Hagerstown, responded to this review

Thank you for taking the time to provide feedback on your stay with us at the SpringHill Suites Hagerstown. We appreciate your comments about wanting to return due the service you recieved while staying with us. Thank You for recognizing the cleanliness of our property as well as the experience with our staff and your breakfast experince. You’re a valued... More 

Collingwood, Canada
Top Contributor
58 reviews 58 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 13, 2014

My wife and I stayed at this hotel on our way from Myrtle Beach to Canada. I couldn't say enough good things about it. It was spotless, extremely comfortable bed, lots of space in the well planned room, great breakfast. Close to the outlet mall if you want to do any shopping. I would definitely stay there again!

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Melbourne
Top Contributor
52 reviews 52 reviews
30 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed November 11, 2014

Nice greeting by the professional at the front desk, followed by a comfortable room, comfortable bed, working TV, TV listing that was correct, clean and and incredibly comfy bed. Everything was good here.

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Hagerstown M, General Manager at SpringHill Suites Hagerstown, responded to this review

Glenn O Thank you for taking the time to complete your review and sharing your experience while staying at the SpringHill Suites Hagerstown. I have shared your comments with our Front Desk Staff and our housekeeping staff. Its always nice to get such great comments from our guests. You’re a valued customer; everything we do is aimed at providing you... More 

Washington DC, District of Columbia
Top Contributor
76 reviews 76 reviews
21 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed October 26, 2014

We stayed here to visit Antietam and Catoctin Mountain Park. It was well-located to both destinations. There are plenty of good places to eat nearby too. Being located in a mall complex makes the driving a bit weird, but it was manageable.

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OKLA
Top Contributor
130 reviews 130 reviews
70 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed October 20, 2014

There are several food choices adjoining the mall and more on the opposite side. Nice Springhill Suites, one of the larger ones (5 story). Fairly easy access off the Interstate. Nice, typical Marriott breakfast. Five-story Courtyard next door. We used Marriott points since the price seemed a little high to us. Wouldn't hesitate to stay again.

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Alexandria, Virginia
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 17, 2014

This is a typical Marriott property, and I mean that in a good way. We had been biking on the C&O Canal and were glad to have the comfort, cleanliness, and amenities of the SpringHill. We were surprised and pleased to find the hotel provided a washer and dryer for guests. The staff was friendly and the room was clean... More 

Was this review helpful? Yes 1
Morgantown, West Virginia
Contributor
15 reviews 15 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 13, 2014

Clean, comfortable, and reasonably priced. Breakfast and Wifi are complimentary. The staff was pleasant and efficient. The hotel is in a great location, very near I 81, restaurants, the Valley Mall and close to I-70. I have stayed at this hotel several times for business a and pleasure and have never been disappointed.

Was this review helpful? Yes 1
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Additional Information about SpringHill Suites Hagerstown

Address: 17280 Valley Mall Road, Hagerstown, MD 21740
Location: United States > Maryland > Hagerstown
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Hagerstown 3*
Number of rooms: 104
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Also Known As:
Springhill Suites Hagerstown Hotel Hagerstown
Hagerstown Springhill Suites
Hotel Style:
#5 Family Hotel in Hagerstown
#7 Business Hotel in Hagerstown

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