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All 21 Hagerstown hotels

SpringHill Suites Hagerstown

3.0 of 5 Hotel   |   17280 Valley Mall Road, Hagerstown, MD 21740
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Ranked #9 of 21 hotels in Hagerstown
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 6 days ago
jmh882 Long Island, New York
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154 people have reviewed this hotel

Traveler rating
    71
    58
    17
    4
    4
See reviews for
72
39
10
21
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • Any
English first
Long Island, New York
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The hotel is very new and clean, and a fine budget choice. As others have mentioned, it is in the mall, and there are several restaurants within walking distance, which is nice. The pool and hot tub are small, but well maintained. I found the paper coffee cups in the room to be remarkably cheap - could a couple of... More

Was this review helpful? Yes 2
Hagerstown M, General Manager at SpringHill Suites Hagerstown, responded to this review

Thank you for taking the time to provide feedback on your stay with us at the SpringHill Suites Hagerstown. We appreciate your comments about the your experience with our breakfast. Please accept our sincere apologies in regards to breakfast experience. We will look at this to see how we can improve this issue. You’re a valued customer; everything we do... More

Barrie Ontario
Top Contributor
53 reviews 53 reviews
42 hotel reviews
120 helpful votes 120 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We stayed for one night on our way to Virginia Beach. It was a perfect place to stop. Close to the Interstate and located beside a shopping mall. There is an Olive Garden and wine store within a 5 minute walk. Check-in was smooth and all the front desk staff were friendly. Room was great with 2 Queen beds and... More

Was this review helpful? Yes 1
Hagerstown M, General Manager at SpringHill Suites Hagerstown, responded to this review

Thank you for taking the time to provide feedback on your stay with us at the SpringHill Suites Hagerstown. We appreciate your comments about the your experience with the breakfast.as well as the experience with our staff. Please accept our sincere apologies in regards to your comments . We will look at this to see how we can improve this... More

Virginia
Top Contributor
125 reviews 125 reviews
45 hotel reviews
98 helpful votes 98 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were amazed at the freshness and newness to this property. Everything at the Springhill was first rate. Breakfast was prepared well. Bedding was clean and inviting. Near I-81 but we didn't hear a sound. Being relatively close (walkable across a large parking lot) to Valley Mall and restaurants was a big plus.

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Greensboro, North Carolina
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Room was clean and nice for our family. Breakfast was very average and no different than other hotels. This is not a good value in my opinion. Service was nice and check in was very easy. Very easy access to highway

Was this review helpful? Yes 1
Hagerstown M, General Manager at SpringHill Suites Hagerstown, responded to this review

Thank you for taking the time to provide feedback on your stay with us at the SpringHill Suites Hagerstown. Please accept our sincere apologies. We will look at this to see how we can improve the issues you mentioned in your survey. You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience and... More

Charlotte, North Carolina, United States
Top Contributor
112 reviews 112 reviews
20 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed July 13, 2014

We traveled an extra 1.5 hours from Hershey Park just to stay at this hotel. All rooms are suites so they have the beds and a small partition and a desk with sofa and chair. This hotel is ALWAYS clean, the staff has always been nice and friendly and helpful. We arrived around midnight and were promptly checked in. More... More

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Duncansville, Pennsylvania
Contributor
17 reviews 17 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 13, 2014

As always Marriott strives for excellence . This property is very clean and well kept. Tons of restaurants and mall close by. Pool and spa area. Larry was great helping us. King suite was very spacious and even had a sink, microwave, and mini fridge .

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Charleston, South Carolina
Top Contributor
188 reviews 188 reviews
48 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed July 8, 2014

The Springhill Suites hotels are always comfortable and very conveniently located near major highways. The Hagerstown spot is near a large mall, the Valley Mall, and across the parking lot from a Courtyard by Marriott. I mention this only because that is also convenient if you want to relax with a drink in the Courtyard's lounge before or after dinner.... More

Was this review helpful? Yes 1
upstate ny
Contributor
11 reviews 11 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 7, 2014

Recently stayed at this Springhill for the first time for an unplanned visit while travelling East from South Carolina. This is a nice, very clean hotel near restaurants and shopping opportunities right off the highway so it was a perfect location. I loved that for our family of four my husband and I got one bed, my daughter got another,... More

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Pittsburgh, Pennsylvania
Top Contributor
184 reviews 184 reviews
76 hotel reviews
135 helpful votes 135 helpful votes
5 of 5 stars Reviewed July 7, 2014

It is a standard Springhill suites, large rooms, ok breakfast, convenient location, etc. The staff here is well above par with their professionalism and training. I wish the staff here worked at some of the upscale hotels I have been at. Top notch ratings all around. Thanks!

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Lyon, France
Contributor
20 reviews 20 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 6, 2014

I stayed there many times for different business trip. Location is great closed to lot of restaurants and an outlet. Staff is really friendly and helpfull. Rooms are very spacious and clean. There is a small swiming pool and a fitness room.

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Additional Information about SpringHill Suites Hagerstown

Address: 17280 Valley Mall Road, Hagerstown, MD 21740
Phone Number:
Location: United States > Maryland > Hagerstown
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Hagerstown 3*
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Also Known As:
Springhill Suites Hagerstown Hotel Hagerstown
Hagerstown Springhill Suites

16 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style
#7 Business Hotel in Hagerstown #8 Family Hotel in Hagerstown
Hotel Class
Number of rooms
104

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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