We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

SpringHill Suites Hagerstown

Certificate of Excellence
Hotel website
Hotel deals
Hotel packages
17280 Valley Mall Road, Hagerstown, MD 21740
Special Offer
Earn Rewards Points
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
SpringHill Suites Hagerstown
Professional photos View all
Browse nearby
SpringHill Suites Hagerstown
SpringHill Suites Hagerstown
SpringHill Suites Hagerstown
Add Photo Write a Review

181 Reviews from our TripAdvisor Community

Traveler rating
    82
    70
    20
    4
    5
See reviews for
82
46
11
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (181)
  • Mar-May only
    (43)
  • Jun-Aug only
    (58)
  • Sep-Nov only
    (43)
  • Dec-Feb only
    (37)
All months
strasburg va
Contributor
17 reviews 17 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Booked a night for the BIG Bonanza Extravaganza. There was 5 of us... so we got a suite. It was really large with kitchen area, living room, plus 2 queen size beds. Beds was very comfy. Room was very clean & quiet. There is a mall right next door & plenty of places to eat. Breakfast was good & coffee... More 

Was this review helpful? Yes
Allentown, Pennsylvania
2 reviews
3 of 5 stars Reviewed 1 week ago

I won't plan to stat here more than a night... If you're a light sleeper I'd make sure you do not get a highway side room. Very loud. Staff was flat and unwelcoming. Rooms very ok but very basic. Didn't feel very "clean".

Was this review helpful? Yes
Hagerstown M, Manager at SpringHill Suites Hagerstown, responded to this review

Thank you for taking the time to provide us with your valued feedback. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept my sincere apology. I have shared your feedback with the appropriate hotel team to ensure that this will be an... More 

Au Sable Forks, New York
Contributor
20 reviews 20 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Arrived Thursday April 30th for 2 days without reservations. Went to another hotel we used last year but they could not provide a satisfactory room arrangement. We tried here and decided to stay after seeing a room. The amenities were everything we expected and more. The room was very clean and well maintained. The exterior grounds were also well maintained.... More 

Was this review helpful? Yes
Senior Contributor
36 reviews 36 reviews
28 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed overnight in this SpringHill Suites on the way west out of DC. I was a little disappointed because the front desk did not take care of a rooming request, but hotel management swiftly remedied the situation and I have no complaints to speak of. My room looked practically brand-new, the bathroom was a decent size (unlike some other... More 

Was this review helpful? Yes
White Plains, New York
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The rooms have a nice layout and the location is very convenient in the Hagerstown area. The only downside to the hotel is the complimentary breakfast which left a little to be desired - not much in the way of freshness, the eggs had been made sometime prior... Nice pool for the kids though.

Was this review helpful? Yes
Connellsville, Pennsylvania
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 27, 2015

Marriott is by far my favorite hotel. This is another amazing property! We found it easily and it was located conveniently right off the interstate, yet we couldn't detect any road noise like some hotels have. The rooms were beautiful and the beds were comfy. The desk clerk was very helpful and cheery. Never underestimate the power of being pleasant... More 

Was this review helpful? Yes
Washington DC, District of Columbia
Top Contributor
91 reviews 91 reviews
36 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed April 14, 2015 via mobile

Had my father stay here while he was traveling. The hotel was comfortable and he enjoyed the breakfast and market store. The property is in a perfect location with access to plenty of food and shopping.

Was this review helpful? Yes
Top Contributor
191 reviews 191 reviews
51 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed April 7, 2015

We always like this chain, because of the extra room with couches and a small kitchen. TCM on the TV is a plus for us. Comfortable beds and quiet. Breakfast was pretty standard, but out of too many things, and service was slow. The hotel is at the edge of a big mall, next to I81.

Was this review helpful? Yes 1
Rochester
Top Contributor
123 reviews 123 reviews
37 hotel reviews
60 helpful votes 60 helpful votes
1 of 5 stars Reviewed April 3, 2015

I stayed here on overnight from south to NY. We did not have a good experience as far as room cleanliness, but the hotel tried very hard to so right by us and their customer service was excellent. They immediately remedied the problem, putting us in a new room. However, there were issues in the new room too. I really... More 

Was this review helpful? Yes
Hagerstown M, General Manager at SpringHill Suites Hagerstown, responded to this review

Thank you for taking the time to share your recent experience at the SpringHill Suites Hagerstown with us. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for your recent stay. I have shared your feedback with our housekeeping... More 

Pittsburgh, PA
Senior Contributor
49 reviews 49 reviews
35 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed April 2, 2015

This hotel, while being like most SpringHill Suites, went above most others I have been to. The room was extremely quiet, the breakfast was fabulous, and the pool and hot tube were wonderful. The hotel is in a great location, near many stores and restaurants, so it can provide a great variety for meals. The front desk staff were considerate... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

19 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (4)
Viewed
Room/suite (3)
Viewed
Dining (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (15)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (4)
Viewed
Dining (2)
Viewed
Business center/function rooms (1)
Viewed
Bathroom (1)
Viewed
Pool/beach area (1)
Viewed
Other (3)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay