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All 21 Hagerstown hotels »

Country Inn & Suites/Hagerstown

2.5 of 5
17612 Valley Mall Road, Hagerstown, MD 21740
Hotel amenities
Ranked #10 of 21 hotels in Hagerstown
4.0 of 5 stars 40 Reviews
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40 reviews from our community

    Trip type
Traveler rating
    19
    13
    2
    6
    0
Date Rating
Holly P
Frostburg, Maryland
Reviewer
3 reviews
1 helpful vote
5 of 5 stars Reviewed October 31, 2011

nicest place and great price everyone was so nice great breakfast too More

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hgtn, General Manager at Country Inn & Suites/Hagerstown, responded to this review
November 4, 2011

It was our pleasure to had the opportunity to have served you and we hope you will continue to stay with us when your travels bring you back to the area. Customers like you are key to our success and the foundation of our business and we value your business very much. We thank you for your stay and we... More

Travgirl1962
Pittsburgh, Pennsylvania
Senior Reviewer
8 reviews
4 helpful votes
4 of 5 stars Reviewed October 23, 2011

We really enjoyed our 2 night stay at this hotel. Really deserves a 4.5 rating, the only thing less than perfect was the comfort of the bed, which of course is rather subjective. The reservations were accurate, and our room was quite spacious and very clean. The limited interactions that we had with the staff were always pleasant, and the... More

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hgtn, General Manager at Country Inn & Suites/Hagerstown, responded to this review
November 4, 2011

Thank you for selecting The Country Inn & Suites for your stay and it was our pleasure to had the opportunity to had served you and we hope we may serve you again in the near future. So pleased you enjoyed our breakfast and the staff we have on board, we love offering our guest our great customer service skills.... More

thetraveler002
Freeport, L.I., NY
Senior Contributor
21 reviews
7 helpful votes
4 of 5 stars Reviewed September 20, 2011

Stayed for one night on Sept. 17th. Upon arrival was informed of renovations in progress due to broken sprinkler pipe. We stayed in a clean, comfortable room with a quality breakfast in the morning. There was an odor in the hallway more than likely due to the renovations but in no way did that enter into our room. The hotel... More

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hgtn, General Manager at Country Inn & Suites/Hagerstown, responded to this review
September 28, 2011

Thank you for writing a review about your stay with us at The Country Inn & Suites and it was a real pleasure to had the opportunity to had served you and we hope to continue to serve you in the near future. We hope upon your next visit we will be completed our renovations and we can show the... More

mln76
Washington DC
Senior Contributor
23 reviews
26 helpful votes
2 of 5 stars Reviewed September 15, 2011

I stayed here for one night on Sept 13th in room 313. Renovations ARE in progress on 1/3 of the hotel. The foyer area is very nice but that is where it ends. Upon coming up the elevator in the renovation area, my room was just 500ft from the renovations. I did not hear any of the noise from the... More

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hgtn, General Manager at Country Inn & Suites/Hagerstown, responded to this review
September 28, 2011

We apologize deeply for the experience you encountered during your stay with us at The Country Inn & Suites and we wish the front desk would have known of the issues so we could have addressed them quickly for you, like moving you to another room or upgrade you to a suite room. After reviewing our front desk log book... More

McK99
Pittsburgh, Pennsylvania
1 review
1 helpful vote
5 of 5 stars Reviewed August 14, 2011
1
person found this review helpful

Such a nice hotel, we've stayed in Marriotts that weren't this nice. It looks like they are adding on to the hotel, there is a little dust in the hallways but no noise. We stayed in a king suite and the room and beds were immaculate, our daughter stayed on the sofa bed and she was comfortable. It was nice... More

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hgtn, General Manager at Country Inn & Suites/Hagerstown, responded to this review
August 16, 2011

It was such a pleasure to have the opportunity to serve you at our hotel and we hope to continue to serve you in the near future. We are so pleased you enjoyed your stay with us and we can't wait to have you stay again. Customers like you are the key to our success and the foundation of our... More

Choozy1
Reviewer
4 reviews
5 of 5 stars Reviewed July 27, 2011

My family and I stayed for 1 night and were pleased with the hotel--nice staff, clean room, good breakfast. One part of the hotel is under construction, but they told us about it both on phone and before checking in. Our room was not near it so it didn't matter. I am pretty picky, and was pleased with this hotel!! More

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hgtn, General Manager at Country Inn & Suites/Hagerstown, responded to this review
August 2, 2011

We are so pleased you enjoyed your stay with us and we hope you will continue to stay with us in the near future when your travels bring you back to the area. Customers like you are the key to our success and the foundation of our business. We thank you for your stay and we can't wait to see... More

meggymeg31
rochester
Reviewer
5 reviews
3 helpful votes
4 of 5 stars Reviewed June 13, 2011
1
person found this review helpful

On our road trip from NY to NC, we needed someplace mid-way to stay but I didn't want to spend more than $80 for one night. We were so impressed with the room size and the breakfast, that we stayed there again on the way back home to NY. More

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hgtn, General Manager at Country Inn & Suites/Hagerstown, responded to this review
June 25, 2011

We are very pleased you enjoyed your stay with us and we hope you will continue to stay with us when you are back in the area. We value your business and hope to see you again real soon. We thank you for your stay and we look forward serving you again in the near future. Dale Wireman General Manager... More

Maypo20
Fort Mill, South Carolina
1 review
1 helpful vote
4 of 5 stars Reviewed May 17, 2011
1
person found this review helpful

This was the second time we've stayed here, only this time we booked for 2 days. The waiting area is inviting and we found the hotel managers accomodating. My wife complained that she needed one more towel and she was handed a complete set of towells and soap. She certainly didn't complain. The radio and TV worked, which was unusual... More

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hgtn, General Manager at Country Inn & Suites/Hagerstown, responded to this review
May 23, 2011

Your feedback is very important to us so we may address the issues or concerns and make necessary changes to improve our facility. We are so pleased you enjoyed your stay with us and we hope you will continue to stay with us in the near future. Customers like you are are the key to our success and the foundation... More

Akbobkat
Senior Reviewer
6 reviews
2 helpful votes
4 of 5 stars Reviewed April 22, 2011

We spent the night there April 21st. Checked in without a reservation. The hotel clerk went out of his way to place us in a room that would be quiet. I was also impressed that the clerk ran upstairs to check a chair in the room of the man that checked in before us to make sure it would be... More

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hgtn, General Manager at Country Inn & Suites/Hagerstown, responded to this review
May 23, 2011

We are so pleased you enjoyed your stay with us and we hope you will continue to stay with us when you are back in the area. Customers like you are the key to our success and the foundation of our business and we want to keep you as a satisfied customer. We want to thank you for your stay... More

scoopdoggiedogg
Mississippi
Contributor
17 reviews
6 helpful votes
5 of 5 stars Reviewed October 6, 2010
2
people found this review helpful

After 8 or so hours of driving through New Jersey and other places with terrible traffic, my husband and I had a terrible time trying to find a hotel, and wound up driving two or three extra hours until we finally found a vacancy at this Country Inn and Suites at 1 or a.m . We were so relieved we... More

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Country Inn & Suites/Hagerstown Also Known As

  • Country Inn Hagerstown
  • Hagerstown Country Inn
Address: 17612 Valley Mall Road, Hagerstown, MD 21740

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