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Country Inn & Suites By Carlson, Hagerstown

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17612 Valley Mall Road, Hagerstown, MD 21740
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1 room 1 guest
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Country Inn & Suites By Carlson, Hagerstown
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262 Reviews from our TripAdvisor Community

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Traveler rating
    114
    77
    37
    20
    14
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107
68
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23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Any
English first
  • All months
    (262)
  • Mar-May only
    (63)
  • Jun-Aug only
    (115)
  • Sep-Nov only
    (48)
  • Dec-Feb only
    (36)
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Mooresville, North Carolina
1 review
4 of 5 stars Reviewed 2 days ago NEW

The hotel was nicely appointed. Has nice workout facility, pool area and decent breakfast. Staff was friendly and nice to work with. Only negative was room smelled of smoke. This was a good place to stop from NY to NC.

Review collected in partnership with Country Inns & Suites By Carlson

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Grantsville, Maryland
1 review
5 of 5 stars Reviewed 1 week ago

I loved how caring and attentive the front desk people are and the maids are amazing 2. I like the fact the maifs dont beat down the doors very respective when u open the door. Swimming pool kids loved.

Review collected in partnership with Country Inns & Suites By Carlson

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1 review
1 of 5 stars Reviewed 1 week ago

Last night I was traveling from Nashville and did not book a hotel for the way home ahead of time (I wanted to see how far I could get without needing to stop). At around 11:30 my boyfriend and I decided to find a place to stay, so quickly I looked it up on my phone. On trip advisor showed... More 

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CarlsonRezidor, Online, Customer Support at Country Inn & Suites By Carlson, Hagerstown, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction with the hotel. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations. If you would like to discuss your stay further, please contact Corporate Customer Care. More 

Shippensburg, Pennsylvania
1 review
5 of 5 stars Reviewed 1 week ago

Very wonderful hotel..nice pleasant people and very clean and very good breakfast..free coffee..right near the mall and resturants and near 81 and 70..nice swimming pool and fitness center also thought it was nice u could use computer make copies

Review collected in partnership with Country Inns & Suites By Carlson

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Mount Joy, Pennsylvania
Level Contributor
38 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed 1 week ago

King room is small and cramped. Noisy due to sports teams. I realize owners make a lot of money from these teams, so they let them do what they want to at the expense of other guests, like tie up the breakfast area. BUT the real problem was the carpet in the bedroom area was soaked from the noisy a/c... More 

Was this review helpful? Yes
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Hagerstown, responded to this review

Thank you for taking the time to provide us with the details of your experience. Please accept our sincere apologies for the disappointments you experienced during your stay. We have noted your complaints regarding the condition of our hotel, and we are making the changes necessary to ensure that the quality of our facility is kept up to the highest... More 

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