I booked this thru AARP and when I got my credit card bill the AARP travel site and the Hotel both had billed me ! When I called they kept hanging up on me ! On the way out I asked if I needed to do anything or if I could have a receipt and they said the printer was... More

I paid in advance for a two night/two day stay on a weekend - off season, no holiday. Although the parking lot only had two (2) cars (mine and an employee, I'm sure) on the afternoon of my first day, I asked for a late check-out on Sunday (12 noon, rather than 11 am) and was rudely told, "no!" unless... More

I went through Priceline and found a really good deal to stay at the Microtel Inn in Hagerstown. I reserved a room for me and my finance for his 32 birthday. Upon our arrival to this hotel we were greeted with an odor that made you cringe. We were then told that there is only 1 place to get ice... More

The Microtel is conveniently located off of Interstate 81, just over the Maryland state line. It was one of those "Let's drive as far as we can before we stop" nights, so we arrived late, without reservations. The lobby was warm and inviting, and the gentleman at the desk was friendly, pleasant, and most accommodating. He found us a room,... More

I booked a week stay at this hotel on their website. On the website it list the cancellation policy as OK to cancel as long as you cancel before 4 PM. Also says your credit card won't be charged until you check-out. They require a credit card to guarantee the room. However, as soon as you submit your credit card... More

This is the worst experience I have ever had. The rooms are tiny. The customer service is terrible. I have never dealt with management that was less accomodating! My recommendation is to keep on driving and spend your money somewhere else.

I used Priceline to book a room here. I have used Priceline a few times now to book a hotel while I've been on the road and need a clean, decent place to get a good night's sleep. I have been very satisfied until my recent stay at Microtel Inn in Hagerstown, MD. Upon check in, we were told that... More

Will never stay again...room was average but they overcharged for a "security fee" that I did not authorized and was not made aware of....then they claimed they "always did it this way". Manager was rude when I called. Stay at your own risk and make sure you check your account. I'm opening a complaint with consumer fraud.

They didn't want to give us a receipt. My girlfriend insisted that they do and we finally got it. When we got home we saw that we were charged over $200 for a room that was supposed to cost $61. We were told that was a holding charge. When the girlfriend called the manager the next day she was told... More