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All 21 Hagerstown hotels

Microtel Inn & Suites by Wyndham Hagerstown

2.0 of 5
13726 Oliver Drive, Hagerstown, MD 21741
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Microtel Inn & Suites by Wyndham Hagerstown
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Ranked #10 of 21 hotels in Hagerstown
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138 reviews from our community

    Trip type
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    33
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Date Rating
Bethany Beach, Delaware
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 16, 2011

It was like walking into a war-zone, cops and robbers, cowboys and indians. These people don't have a clue what hospitality means. Mean and unfriendly and charged us for an unauthorized upgrade which was a downgrade in actuality, + $250.00 for a pet that we moved to our house nearby under major rehab./renovation. Oh my God, these people should be... More

Was this review helpful? Yes 2
Baltimore, Maryland
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 3, 2011

I booked this thru AARP and when I got my credit card bill the AARP travel site and the Hotel both had billed me ! When I called they kept hanging up on me ! On the way out I asked if I needed to do anything or if I could have a receipt and they said the printer was... More

Was this review helpful? Yes 2
HagerstownMicrotel, General Manager at Microtel Inn & Suites by Wyndham Hagerstown, responded to this review
March 17, 2011

Dear Guest, Thank you for bringing to our attention the problems you encountered at our hotel. We apologize for any inconvenience this may have caused you. We strive to offer you the best possible experience as a guest of our hotel. The issues that were brought to our attention were addressed immediately with the management of the hotel. We would... More

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Hagerstown, Maryland
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 17, 2010

I paid in advance for a two night/two day stay on a weekend - off season, no holiday. Although the parking lot only had two (2) cars (mine and an employee, I'm sure) on the afternoon of my first day, I asked for a late check-out on Sunday (12 noon, rather than 11 am) and was rudely told, "no!" unless... More

Was this review helpful? Yes 1
Newport News, Virginia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 7, 2010

I went through Priceline and found a really good deal to stay at the Microtel Inn in Hagerstown. I reserved a room for me and my finance for his 32 birthday. Upon our arrival to this hotel we were greeted with an odor that made you cringe. We were then told that there is only 1 place to get ice... More

Was this review helpful? Yes 1
South Carolina
Senior Contributor
33 reviews 33 reviews
33 hotel reviews
Reviews in 31 cities Reviews in 31 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed August 23, 2010

The Microtel is conveniently located off of Interstate 81, just over the Maryland state line. It was one of those "Let's drive as far as we can before we stop" nights, so we arrived late, without reservations. The lobby was warm and inviting, and the gentleman at the desk was friendly, pleasant, and most accommodating. He found us a room,... More

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Tulsa
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 19, 2010

I booked a week stay at this hotel on their website. On the website it list the cancellation policy as OK to cancel as long as you cancel before 4 PM. Also says your credit card won't be charged until you check-out. They require a credit card to guarantee the room. However, as soon as you submit your credit card... More

Was this review helpful? Yes 1
Adel, Georgia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 4, 2010 via mobile

This is the worst experience I have ever had. The rooms are tiny. The customer service is terrible. I have never dealt with management that was less accomodating! My recommendation is to keep on driving and spend your money somewhere else.

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Asheville, North Carolina
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed July 21, 2010

I used Priceline to book a room here. I have used Priceline a few times now to book a hotel while I've been on the road and need a clean, decent place to get a good night's sleep. I have been very satisfied until my recent stay at Microtel Inn in Hagerstown, MD. Upon check in, we were told that... More

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1 review
1 of 5 stars Reviewed July 2, 2010 via mobile

Will never stay again...room was average but they overcharged for a "security fee" that I did not authorized and was not made aware of....then they claimed they "always did it this way". Manager was rude when I called. Stay at your own risk and make sure you check your account. I'm opening a complaint with consumer fraud.

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Washington
1 review
1 of 5 stars Reviewed April 6, 2010

They didn't want to give us a receipt. My girlfriend insisted that they do and we finally got it. When we got home we saw that we were charged over $200 for a room that was supposed to cost $61. We were told that was a holding charge. When the girlfriend called the manager the next day she was told... More

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Additional Information about Microtel Inn & Suites by Wyndham Hagerstown

Also Known As:
Microtel Inn And Suites
Microtel Hotel
Microtel Hotel Hagerstown
Microtel Hagerstown
Address: 13726 Oliver Drive, Hagerstown, MD 21741
Phone Number:
Region: United States > Maryland > Hagerstown
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Suites Wheelchair access
Hotel Style:
#10 Family Hotels in Hagerstown
Price Range: $
Hotel Class:2 star (2*)
Reservation Options:
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