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Microtel Inn & Suites by Wyndham Hagerstown

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13726 Oliver Drive, Hagerstown, MD 21740
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Microtel Inn & Suites by Wyndham Hagerstown
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Ranked #13 of 21 Hotels in Hagerstown
A recent review
4 of 5 stars Reviewed January 26, 2015
Daniel M Waynesville
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330 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Microtel Inn & Suites by Wyndham Hagerstown
See the most recent reviews
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 28, 2015 via mobile

Staff was only nice until you aren't happy with something. After seeing the room I was not happy at all and decided to go elsewhere. When I told her this she instantly got an attitude and while I was getting our refund my two boys was sitting in the lobby giggling at each other she instantly glared at the kids... More 

Was this review helpful? Yes 1
HagerstownMicrotel, Manager at Microtel Inn & Suites by Wyndham Hagerstown, responded to this review

There is another side to this story and this guest is not telling the truth or may not even be aware of the way those who accompanied her actually conducted themselves outside of her presence. The review is from a local guest who brought more people to the room than she registered. The teenagers who were with her made up... More 

Hagerstown, Maryland
1 review
5 of 5 stars Reviewed January 25, 2015

Staff was wonderful, facility was clean, and overall service was a breath of fresh air. Truly was refreshing to see such genuine service.

Review collected in partnership with Microtel Inn & Suites by Wyndham

Was this review helpful? Yes
HagerstownMicrotel, Manager at Microtel Inn & Suites by Wyndham Hagerstown, responded to this review

Thanks so much for your compliments on your stay. We try hard to provide clean, comfortable rooms at reasonable prices quality customer service. We're glad to have been able to accommodate your family. Have a wonderful day! More 

Baltimore, Maryland
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 20, 2015

Satisfies immediate needs and clean. Not really luxurious but what I liked most about it is a clean place and it serves the purpose. If you are looking for a practical place to stay this is it. The only thing that really bothered is the layout of our room. It was somewhat choppy and awkward. Service was professional and accommodating.... More 

Was this review helpful? Yes
HagerstownMicrotel, Manager at Microtel Inn & Suites by Wyndham Hagerstown, responded to this review

Thanks for your kind compliments on our hotel. We're glad you enjoyed your stay with us and look forward to our next opportunity to serve you in the future. Have a wonderful day! More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 13, 2015

I've stayed here for weeks at a time. You can usually book for about 50 bucks. The rooms are small, but are very clean and comfortable. The rooms have everything that you need except an iron. A few exits away from any real restaurants. Would definitely stay again during business travel.

Was this review helpful? Yes
HagerstownMicrotel, Manager at Microtel Inn & Suites by Wyndham Hagerstown, responded to this review

Thanks so much for continually choosing our hotel to meet your travel needs. We don't have huge rooms but most travelers are looking for a clean, comfortable place to sleep at a good price, and we try to meet that need. If you are in need of an iron, we have them available at the front desk. Thanks for your... More 

New Minas
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
119 helpful votes 119 helpful votes
3 of 5 stars Reviewed January 11, 2015

The beds were very comfortable. The room was clean and the hotel was conveniently located. The heater was very noisy and made a chirping noise so that we had to shut it off (We mentioned this at checkout).

Review collected in partnership with Microtel Inn & Suites by Wyndham

Was this review helpful? Yes
HagerstownMicrotel, Manager at Microtel Inn & Suites by Wyndham Hagerstown, responded to this review

Thank you for your compliments on our hotel. I'm sorry that the heater made some noise while you were here -- we did have our maintenance department follow up on it once you mentioned it. Please come and stay with us again the next time you're passing through. More 

Dallas/Ft. Worth
Top Contributor
57 reviews 57 reviews
44 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed January 7, 2015

We had a little difficulty getting to the hotel--weaving through the Burger King lot. Nothing special--just another Microtel--but convenient on our route to the north. We checked out at 4 a.m. so weren't able to have the breakfast.

Was this review helpful? Yes
HagerstownMicrotel, Manager at Microtel Inn & Suites by Wyndham Hagerstown, responded to this review

Thanks for reviewing your brief stay with us. You actually can turn at Oliver Driver instead of going through Burger King; it's much easier. We're sorry you couldn't stay longer but we appreciate your choice of our Microtel to meet your travel needs. Thanks again and have a great day! More 

A TripAdvisor Member
5 of 5 stars Reviewed January 5, 2015

Our first stay at Microtel and we were delighted. Clean and classy for the price. All personnel were very friendly and helpful. Due to icy roads we lingered longer than expected and yet the staff made sure we had everything we wanted at breakfast although it was after 9 am. We will return!!!

Review collected in partnership with Microtel Inn & Suites by Wyndham

Was this review helpful? Yes
HagerstownMicrotel, Manager at Microtel Inn & Suites by Wyndham Hagerstown, responded to this review

Thanks so much for your kind review of our hotel. We're so glad that you enjoyed your stay and look forward to accommodating you in the future as well. Have a great day and please come see us again! More 

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