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Sleep Inn & Suites Hagerstown

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18216 Col Henry K Douglas Dr, Hagerstown, MD 21740
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Sleep Inn & Suites Hagerstown
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176 Reviews from our TripAdvisor Community

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Traveler rating
    76
    64
    25
    7
    4
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70
38
11
27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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  • English first
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English first
  • All months
    (176)
  • Mar-May only
    (41)
  • Jun-Aug only
    (66)
  • Sep-Nov only
    (44)
  • Dec-Feb only
    (25)
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There are newer reviews for Sleep Inn & Suites Hagerstown
See the most recent reviews
Boonsboro, Maryland
Level Contributor
41 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed June 25, 2013

We used our Reward Points to stay this past weekend at Sleep Inn. All around great experience. Check in was quick and very pleasant-the girl at the desk was very nice! Our room was large, with very high ceilings-never heard any noise above us. Beds were super comfy, shower had good room and water pressure and room was clean. Had... More 

Was this review helpful? Yes 1
sismd133, General Manager at Sleep Inn & Suites Hagerstown, responded to this review

Thank you for being our recent guest and leaving such a nice review on TripAdvisor! I am pleased to hear that you enjoyed your room & all the extras included with your stay. We look forward to having you as a guest again in the future! Best Wishes, Kathy Vrcic General Manager More 

Baltimore, Maryland
Level Contributor
41 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed June 24, 2013

We were in Hagerstown for the AAU Jr. Olympic National track & field Qualifying Championships. The hotel was only 1-1/2 miles away from the track, which was great for travel back and forth. Check-in went very well as we were allowed to check in a couple of hours early, to beat the heat at the track. The front desk staff... More 

Was this review helpful? Yes
sismd133, General Manager at Sleep Inn & Suites Hagerstown, responded to this review

Thank you so much for your wonderful review on TripAdvisor! I am pleased to hear that you enjoyed your stay and that you found our location to your event so close. I am sorry to hear that the room was too small for you when you added the rollaway bed. We do have suites available with 2 double beds and... More 

Westminster
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 16, 2013

Check in with a very gracious young lady was a pleasure. No accent, so communication was not an issue. Was actually thanked for being a rewards client. Room was as clean and neat as anyone could hope for, and quiet as well.. The breakfast was beyond expectations. In addition to the usual cereal and sweet breads, it featured sausage, eggs,... More 

Was this review helpful? Yes 1
sismd133, General Manager at Sleep Inn & Suites Hagerstown, responded to this review

Thank you so much for taking the time to write such a nice review about our hotel. We were delighted to have you as our guest and appreciate the kind words written about us. Thank you again and we look forward to accommodating your future lodging needs when visiting Hagerstown. Warmest Regards, Kathy Vrcic General Manager More 

Michigan City, Indiana
Level Contributor
3 reviews
5 of 5 stars Reviewed June 11, 2013

The rooms were very clean and neat. The staff were very friendly and efficient. They made our short stay a pleasure. The room was quiet and the beds were comfortable, I got one of the best sleeps while staying at a motel ever. On the over all rating, this one was really a six or seven dot but could only... More 

Was this review helpful? Yes
sismd133, General Manager at Sleep Inn & Suites Hagerstown, responded to this review

Thank you so much for reviewing your stay as our recent guest. It was great to read that we were able to provide you with a positive experience during your stay. We always strive to provide the highest level of guest service. Our staff loves to hear the positive feedback! We hope to have the pleasure of serving you as... More 

Charlotte, NC
Level Contributor
93 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed June 6, 2013

This hotel is really nice. We stopped on the way back to North Carolina from our vacation in New York State and the room was very comfortable and clean. We had two dogs and they only charge $10 per pet per night. The nearby Cracker Barrel and Waffle House are very convenient since they are on the other side of... More 

Was this review helpful? Yes 1
sismd133, General Manager at Sleep Inn & Suites Hagerstown, responded to this review

Thank you for your kind review of our hotel! We are happy to hear you enjoyed your stay. Please be assured that the pool an spa are very clean. We did have a problem with our sand filter, but that has been resolved. We hope your travels bring you our way again very soon. Kind regards, Kathy Vrcic General Manager More 

Edwardsville, IL
Level Contributor
133 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed May 28, 2013

We stayed here on our way home from a long vacation, and the hotel was nice. The kids had a good time in the pool, although it was kind of small. Breakfast had a large selection and was constantly being replenished.

Was this review helpful? Yes
sismd133, General Manager at Sleep Inn & Suites Hagerstown, responded to this review

Thank you for your recent stay with us and for leaving a review on TripAdvisor! I am pleased to hear that you enjoyed your time with us and I hope to have you as a guest again in the future! Best Wishes, Kathy Vrcic General Manager More 

Interlochen, Michigan
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed April 30, 2013

We've stayed here once before and liked it. The fact they are pet-friendly is wonderful. The lobby stairs tend to gather folks who "oohh & ahh" at the cute dogs as they check in or out. I would choose a room on the south side because it looks out upon an extremely attractive pasture with boulders & trees, showing off... More 

Was this review helpful? Yes
sismd133, General Manager at Sleep Inn & Suites Hagerstown, responded to this review

Thank you for recently being our guest and taking the time to share your comments. We are delighted that you enjoyed your stay with us and had the opportunity to enjoy our beautiful scenery in our back yard. We receive many compliments regarding the pasture with the sheep, and the quiet country setting. I am sorry that you found the... More 

Lees Summit, Missouri, United States
1 review
5 of 5 stars Reviewed March 24, 2013

I was visiting the Washington DC area with my mom and dad and on my way back to Missouri, we stopped at the Sleep Inn & Suites. This was the most accomodating & the most comfortable stay that I have ever had any hotel. Since I was traveling with my mom and dad, who are elderly; Jodi, the front desk... More 

Was this review helpful? Yes
sismd133, General Manager at Sleep Inn & Suites Hagerstown, responded to this review

Thank you for your recent stay with us and for leaving such a kind review on TripAdvisor! I am pleased to hear that you enjoyed your time with us and I look forward to having you as a guest again in the future! Best Wishes, Kathy Vrcic General Manager More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed March 21, 2013 via mobile

Stayed at this hotel in Nov. 2012 & forgot to write a review. Overall, this isn't a bad hotel for a Sleep Inn. It has been recently renovated it looked like. The front desk was helpful @ check in. Room was a 2 double bed room that was clean & comfortable for what we needed. Pocket door on the bathroom... More 

Was this review helpful? Yes
sismd133, General Manager at Sleep Inn & Suites Hagerstown, responded to this review

Thank you so much for being our guest and leaving your comments here at Tripadvisor. We are so happy you enjoyed your stay. We truly appreciate the kind comments regarding our staff and know they will be thrilled to see them as well. We hope to see you again soon, Warm Regards, Kathy Vrcic General Manager More 

Ohio
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 24, 2013 via mobile

I found this hotel to be fantastic! The room was spacious and clean and the staff was very friendly!The hotel's location makes visiting the outlets and Antietam Battlefield very easy! I would definately recommend this hotel!

Was this review helpful? Yes
sismd133, General Manager at Sleep Inn & Suites Hagerstown, responded to this review

Thank you so much for being our guest and providing a review. Our staff will be so happy to read your review, they truly enjoy providing great service to our guests. Warm Regards, Kathy Vrcic General Manager More 

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