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Holiday Inn Express Hagerstown

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241 Railway Lane, Hagerstown, MD 21740
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1 room 1 guest
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Holiday Inn Express Hagerstown
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143 Reviews from our TripAdvisor Community

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Traveler rating
    49
    59
    24
    7
    4
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58
31
9
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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    (143)
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    (51)
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Saegertown, Pennsylvania
Level Contributor
58 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed at this hotel on our way to Antietam Battlefield. The hotel was clean and the rooms were comfortable and quiet. The breakfast was decent with a variety of selections. The breakfast room, however, was out of the way, small and crowded. They should consider offering some gluten free selections, like rice or corn Chex for people who have to... More 

Was this review helpful? Yes
Kathy V, General Manager at Holiday Inn Express Hagerstown, responded to this review

Thank you for taking the time to write a review of our hotel in Hagerstown. I am so happy that you enjoyed our clean comfortable rooms. I am sorry that you did not find selections on our breakfast bar that were to your liking. We offer Gluten Free blueberry muffins, Gluten free plain bagels, Silk Vanilla Milk, fresh fruit, eggs,... More 

Alpharetta, United States
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Very nice and clean. Smells good and quiet......Love the fitness facility and plan on using it in the AM. Love to work out especially when there is a great wide range of equipment in the fitness room.

Was this review helpful? Yes
Kathy V, General Manager at Holiday Inn Express Hagerstown, responded to this review

Thank you for writing a review for the Holiday Inn Express in Hagerstown, MD. I am so glad that you enjoyed your stay with us, and enjoyed our clean quiet rooms and spacious fitness center. We enjoy hearing from our guests and look forward to seeing you again soon! Best Regards, Kathy Vrcic General Manager More 

Charleston, West Virginia
Level Contributor
39 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

This property is a very convenient stop for us when we are travelling back to WV. Have never had issues or problems. Great staff, professional and friendly. Good Breakfast, nice indoor pool. Clean and comfortable within 3 minute walk to Outback or 2 minute drive to Bob Evans or many other places to eat. Comfortable rooms. Quiet.

Was this review helpful? Yes
Kathy V, General Manager at Holiday Inn Express Hagerstown, responded to this review

Thank you for your wonderful review of the Holiday Inn Express in Hagerstown! I am so glad that you enjoyed our quiet, clean rooms and found them to be comfortable. I will share your comments with the staff as they love to hear that a guest mentions their friendliness and professionalism! I hope that your travels bring you back our... More 

Norwich, Connecticut
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Very helpful and friendly staff. Very clean. Nice pool. Good variety for breskfast. Hot foods and the regular continental fare. Nice park in Hagerstown but not a lot else. It's a good halfway point for our family so we would definitely stay here again.

Was this review helpful? Yes
Kathy V, General Manager at Holiday Inn Express Hagerstown, responded to this review

I would like to personally thank you for taking time out to write such wonderful things about your experience at the Holiday Inn Express Hagerstown, MD. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are... More 

Ancaster, Canada
Level Contributor
166 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great spot to stop and rest on your way down to DC or NC. Near lots of food options. Super clean hotel , beds were great , breakfast was excellent. Staff were friendly just a nice place to stay. Recommend it!! Mall super close as well

Was this review helpful? Yes 2
KatVMD, General Manager at Holiday Inn Express Hagerstown, responded to this review

Thank you very much for sharing your wonderful experience at our hotel with us. We strive to provide the best possible service and guest experiences every day, and it’s always great to hear from our guests on how we’re doing. We try to make everyone’s visit a “Home away from Home” by providing the best comfort, the friendliest service and... More 

Huntersville, North Carolina
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

After my wife booked the hotel I started to look at the reviews on our way there, I always look at the "BAD" reviews to get a full feel of the properties and I was a bit alarmed! We had to bring our 2 Dachshunds because we were in a bind, as we have never had an overnight stay with... More 

Was this review helpful? Yes 1
KatVMD, General Manager at Holiday Inn Express Hagerstown, responded to this review

Thank you for taking the time to share your feedback regarding your most recent stay at our hotel. We truly value your input and very much rely on you, our guest, to help us improve our hotel operation. Your willingness to share your thoughts with us is genuinely appreciated. Sincerely, Kathy Vrcic General Manager More 

Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Stayed here with family on an overnight just passing through. Place was good enough for quick stop. Bathroom was clean, but towels had stains. Beds were comfy. Biggest complaint is room smelled like dog pee really bad. Place was booked so another room was not an option. Breakfast was great! Variety of foods and hot!

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hagerstown, responded to this review

Dear Kristin H, Thank you very much for taking the time to share your feedback. We rely on guest reviews as this will allow us to improve wherever possible. We appreciate the comments you made regarding your breakfast experience. However, we apologize for not meeting your expectations on housekeeping service. The cleanliness of our rooms and our property, in general,... More 

Summerville, South Carolina
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 21, 2015

We have stayed here many times its always clean but the rooms are getting tired it needs some repairs and updating. Linens are clean but again need to be replaced. Its a great place very peaceful. Park and walk to the Outback next door. Its worth the walk this one serves good food with friendly staff. We will be back!

Was this review helpful? Yes
Kathy V, General Manager at Holiday Inn Express Hagerstown, responded to this review

Thank you very much for sharing your wonderful experience at our hotel with us. We strive to provide the best possible service and guest experiences every day, and it’s always great to hear from our guests on how we’re doing. We hope that your travels will bring you back soon. Best Regards, Kathy Vrcic General Manager More 

Monticello
Level Contributor
49 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed July 11, 2015

We have been to this Holiday Inn Express several times and it has never disappointed us. Staff is friendly. Hotel is exceptionally clean and pool is sparkling. While this hotel is pet friendly you would never know there were pets invited. All and all a great stay every time!

Was this review helpful? Yes
Kathy V, General Manager at Holiday Inn Express Hagerstown, responded to this review

On behalf of our entire staff, thank you so much for your kind review. We certainly do strive to provide all of our guests with the level of service that you described you received during your stay and I will certainly make sure I acknowledge the entire staff for their efforts. We hope that you have an opportunity to visit... More 

North Conway, New Hampshire
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 7, 2015 via mobile

We stayed here on the first leg of our trip to Florida. Checked in quickly, rooms were clean and had a restful sleep on comfy beds. Kids filled up on continental breakfast in the morning. Will stay here again in the future on our travels.

Was this review helpful? Yes 1
Kathy V, General Manager at Holiday Inn Express Hagerstown, responded to this review

Thank you for choosing the Holiday Inn Express in Hagerstown as your hotel of choice during your last visit to Maryland. It was a pleasure to have you and your family at our hotel. We are so delighted to hear you had a pleasant stay and that you enjoyed your room, with all of its distinctive amenities. We were truly... More 

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