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All 21 Hagerstown hotels

Holiday Inn Express Hagerstown

2.5 of 5 Hotel   |   241 Railway Lane, Hagerstown, MD 21740
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Ranked #11 of 21 Hotels in Hagerstown
A recent review
5 of 5 stars reviewed 2 days ago
Hilary R Charleston, West Virginia
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104 reviews from our community

Traveler rating
    32
    44
    19
    5
    4
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40
21
7
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Charleston, West Virginia
Senior Contributor
33 reviews 33 reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was a great location for the outlets and just a quick trip. The breakfast was great, pool was great, clean room, and the rooms were huge. The wi-fi was much faster than an average Holiday Inn room. Great stay!

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Morgantown, West Virginia
Contributor
15 reviews 15 reviews
14 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

If you are a dog lover this is the hotel for you; if you have pet allergies it is not. It might have just been the week I stayed. The carpeted elevator floor had stains. There was an odor of dogs in the hallway. Despite a sign saying dogs were not allowed in the breakfast area during the breakfast hours,... More

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Travis S, General Manager at Holiday Inn Express Hagerstown, responded to this review

Thank you for taking the time to share your feedback with us regarding your most recent stay. We truly value your input and very much rely on you, our guest, to help us improve our hotel operation. I would like to truly apologize for the pet issues you had during your stay. We strive to exceed the expectations of every... More

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is clean and what we expect when we book a Holiday Inn Express. The indoor swimming pool and hot tub were pretty and the breakfast area well stocked and clean. Our king room had a small refrigerator and microwave for convenience and the eating area had treats available for guests even with our late arrival.

Was this review helpful? Yes
Travis S, General Manager at Holiday Inn Express Hagerstown, responded to this review

Thank you very much for sharing your wonderful experience at our hotel with us. We strive to provide the best possible service and guest experiences every day, and it’s always great to hear from our guests on how we’re doing. We try to make everyone’s visit a “Home away from Home” by providing the best comfort, the friendliest service and... More

Beaufort, North Carolina, United States
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Seemed to be pretty clean although there was a piece of pet food in room. We got the last king bed room which was next to elevator equipment room, which was extremely loud. We belong to their rewards program which indicates we don't want to be near the elevators. Breakfast was standard foods with handicap help. Bed was good. People... More

Was this review helpful? Yes
Travis S, General Manager at Holiday Inn Express Hagerstown, responded to this review

Thank you for taking the time to share your feedback regarding your most recent stay at our hotel. We truly value your input and very much rely on you, our guest, to help us improve our hotel operation. Your willingness to share your thoughts with us is genuinely appreciated not sure what you meant by handicap help in the breakfast... More

Greenville, South Carolina
Top Contributor
53 reviews 53 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 5 weeks ago

The room was clean, HVAC worked with reasonable quite, beds were very comfortable and the included breakfast was acceptable. The front desk was cheerful and pleasant to work with. Pool and hot both acceptable as well. Nothing to rave or rant about just what you expect.

Was this review helpful? Yes
Travis S, General Manager at Holiday Inn Express Hagerstown, responded to this review

Thank you very much for sharing your wonderful experience at our hotel with us. We strive to provide the best possible service and guest experiences every day, and it’s always great to hear from our guests on how we’re doing. We try to make everyone’s visit a “Home away from Home” by providing the best comfort, the friendliest service and... More

Massachusetts
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 9, 2014 via mobile

This was our first time staying in a holiday inn express ( it would have been our second time...long story) and we were quite happy with this place. After driving 9 hours north, I was a little apprehensive because of an issue at another hotel but was very happy with the clean spacious rooms. I fell asleep very fast and... More

Was this review helpful? Yes
Travis S, General Manager at Holiday Inn Express Hagerstown, responded to this review

Thank you for taking the time to share your feedback regarding your most recent stay at our hotel. We truly value your input and very much rely on you, our guest, to help us improve our hotel operation. Your willingness to share your thoughts with us is genuinely appreciated. Sincerely, Travis K Swatsworth More

Dallas
Top Contributor
163 reviews 163 reviews
31 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed August 8, 2014

I did not reserve a suite, but that's what we got. I don't know if all the rooms are like this, or if it was all that was left. It was a 2 queen room, but also had a large living room area, with (surprise!) a comfortable sofa and 3 upholstered chairs. And, the A/C was in the ceiling, not... More

Was this review helpful? Yes
Travis S, General Manager at Holiday Inn Express Hagerstown, responded to this review

Thank you very much for sharing your wonderful experience at our hotel with us on Trip Advisor. We strive to provide the best possible service and guest experiences every day, and it’s always great to hear from our guests on how we’re doing. We try to make everyone’s visit a “Home away from Home” by providing the best comfort, the... More

Erie PA
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 5, 2014

Stayed a single night with our kiddos (10&14) after visiting Antietam battlefield. Room was huge, clean and comfortable. Had also a microwave and mini fridge. VERY close to numerous dining options( Buffalo Wild Wings, outback, etc). Large pool and decent sized hot tub as well. Breakfast was well stocked with plenty of options , from sausage gravy and biscuits to... More

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Travis S, General Manager at Holiday Inn Express Hagerstown, responded to this review

On behalf of our entire staff, thank you so much for your kind review. We certainly do strive to provide all of our guests with the level of service that you described you received during your stay and I will certainly make sure I acknowledge the entire staff for their efforts. We hope that you have an opportunity to visit... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed July 9, 2014

We arrived by 6:00 p.m. and were greeted by friendly staff. Our room was very large compared to other hotels we've stayed in at similar price range. Room was clean too. Lots of food choices at free breakfast buffet including specialty items such as soy milk. Buffalo Wild Wings and Outback Steakhouse were super close walking distance. Other restaurants such... More

Was this review helpful? Yes
Travis S, General Manager at Holiday Inn Express Hagerstown, responded to this review

Thank you for taking the time to share your positive feedback regarding your recent stay with us on Trip Advisor. Our goal is to provide superior service and accommodations to each and every guest that stays with us. All of the staff takes great pride in knowing that their hard work and dedication is making a difference to our guests.... More

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 8, 2014

We had great service from everyone at the hotel. The rooms are spacious and clean. The hotel is in a very convenient location. I would definitely stay here again whether I am in town for business or passing through on a family trip. All in all a great stay.

Was this review helpful? Yes
Travis S, General Manager at Holiday Inn Express Hagerstown, responded to this review

Thank you very much for sharing your wonderful experience at our hotel with us. We strive to provide the best possible service and guest experiences every day, and it’s always great to hear from our guests on how we’re doing. We try to make everyone’s visit a “Home away from Home” by providing the best comfort, the friendliest service and... More

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Additional Information about Holiday Inn Express Hagerstown

Address: 241 Railway Lane, Hagerstown, MD 21740
Phone Number:
Location: United States > Maryland > Hagerstown
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hagerstown 2.5*
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Also Known As:
Holiday Inn Express Hagerstown Hotel Hagerstown
Holiday Inn Hagerstown

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