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All 21 Hagerstown hotels

Holiday Inn Express Hagerstown

2.5 of 5 Hotel   |   241 Railway Lane, Hagerstown, MD 21740
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102 people have reviewed this hotel

Traveler rating
    31
    44
    18
    5
    4
See reviews for
40
21
7
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
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English first
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel is clean and what we expect when we book a Holiday Inn Express. The indoor swimming pool and hot tub were pretty and the breakfast area well stocked and clean. Our king room had a small refrigerator and microwave for convenience and the eating area had treats available for guests even with our late arrival.

Was this review helpful? Yes
Travis S, General Manager at Holiday Inn Express Hagerstown, responded to this review

Thank you very much for sharing your wonderful experience at our hotel with us. We strive to provide the best possible service and guest experiences every day, and it’s always great to hear from our guests on how we’re doing. We try to make everyone’s visit a “Home away from Home” by providing the best comfort, the friendliest service and... More

Beaufort, North Carolina, United States
Contributor
20 reviews 20 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago

Seemed to be pretty clean although there was a piece of pet food in room. We got the last king bed room which was next to elevator equipment room, which was extremely loud. We belong to their rewards program which indicates we don't want to be near the elevators. Breakfast was standard foods with handicap help. Bed was good. People... More

Was this review helpful? Yes
Travis S, General Manager at Holiday Inn Express Hagerstown, responded to this review

Thank you for taking the time to share your feedback regarding your most recent stay at our hotel. We truly value your input and very much rely on you, our guest, to help us improve our hotel operation. Your willingness to share your thoughts with us is genuinely appreciated not sure what you meant by handicap help in the breakfast... More

Greenville, South Carolina
Top Contributor
53 reviews 53 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

The room was clean, HVAC worked with reasonable quite, beds were very comfortable and the included breakfast was acceptable. The front desk was cheerful and pleasant to work with. Pool and hot both acceptable as well. Nothing to rave or rant about just what you expect.

Was this review helpful? Yes
Travis S, General Manager at Holiday Inn Express Hagerstown, responded to this review

Thank you very much for sharing your wonderful experience at our hotel with us. We strive to provide the best possible service and guest experiences every day, and it’s always great to hear from our guests on how we’re doing. We try to make everyone’s visit a “Home away from Home” by providing the best comfort, the friendliest service and... More

Massachusetts
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This was our first time staying in a holiday inn express ( it would have been our second time...long story) and we were quite happy with this place. After driving 9 hours north, I was a little apprehensive because of an issue at another hotel but was very happy with the clean spacious rooms. I fell asleep very fast and... More

Was this review helpful? Yes
Travis S, General Manager at Holiday Inn Express Hagerstown, responded to this review

Thank you for taking the time to share your feedback regarding your most recent stay at our hotel. We truly value your input and very much rely on you, our guest, to help us improve our hotel operation. Your willingness to share your thoughts with us is genuinely appreciated. Sincerely, Travis K Swatsworth More

Dallas
Top Contributor
164 reviews 164 reviews
32 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I did not reserve a suite, but that's what we got. I don't know if all the rooms are like this, or if it was all that was left. It was a 2 queen room, but also had a large living room area, with (surprise!) a comfortable sofa and 3 upholstered chairs. And, the A/C was in the ceiling, not... More

Was this review helpful? Yes
Travis S, General Manager at Holiday Inn Express Hagerstown, responded to this review

Thank you very much for sharing your wonderful experience at our hotel with us on Trip Advisor. We strive to provide the best possible service and guest experiences every day, and it’s always great to hear from our guests on how we’re doing. We try to make everyone’s visit a “Home away from Home” by providing the best comfort, the... More

Erie PA
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed a single night with our kiddos (10&14) after visiting Antietam battlefield. Room was huge, clean and comfortable. Had also a microwave and mini fridge. VERY close to numerous dining options( Buffalo Wild Wings, outback, etc). Large pool and decent sized hot tub as well. Breakfast was well stocked with plenty of options , from sausage gravy and biscuits to... More

Was this review helpful? Yes
Travis S, General Manager at Holiday Inn Express Hagerstown, responded to this review

On behalf of our entire staff, thank you so much for your kind review. We certainly do strive to provide all of our guests with the level of service that you described you received during your stay and I will certainly make sure I acknowledge the entire staff for their efforts. We hope that you have an opportunity to visit... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed July 9, 2014

We arrived by 6:00 p.m. and were greeted by friendly staff. Our room was very large compared to other hotels we've stayed in at similar price range. Room was clean too. Lots of food choices at free breakfast buffet including specialty items such as soy milk. Buffalo Wild Wings and Outback Steakhouse were super close walking distance. Other restaurants such... More

Was this review helpful? Yes
Travis S, General Manager at Holiday Inn Express Hagerstown, responded to this review

Thank you for taking the time to share your positive feedback regarding your recent stay with us on Trip Advisor. Our goal is to provide superior service and accommodations to each and every guest that stays with us. All of the staff takes great pride in knowing that their hard work and dedication is making a difference to our guests.... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 8, 2014

We had great service from everyone at the hotel. The rooms are spacious and clean. The hotel is in a very convenient location. I would definitely stay here again whether I am in town for business or passing through on a family trip. All in all a great stay.

Was this review helpful? Yes
Travis S, General Manager at Holiday Inn Express Hagerstown, responded to this review

Thank you very much for sharing your wonderful experience at our hotel with us. We strive to provide the best possible service and guest experiences every day, and it’s always great to hear from our guests on how we’re doing. We try to make everyone’s visit a “Home away from Home” by providing the best comfort, the friendliest service and... More

Geneva, New York, USA
Top Contributor
73 reviews 73 reviews
9 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed June 30, 2014

Satisfied! Rooms were clean, comfortable beds and furniture. Plenty of room to move and spread out in bedroom. Love the fridge, microwave and bar sink in the room. Breakfast selection was good, warm/cold appropriate and well stocked. Pool was clean, hot tub was nice & hot. Well maintained location. Friendly service. Would definitely stay again here. Several restaurants within walking... More

Was this review helpful? Yes 1
Travis S, General Manager at Holiday Inn Express Hagerstown, responded to this review

On behalf of our entire staff, thank you so much for your kind review. We certainly do strive to provide all of our guests with the level of service that you described you received during your stay and I will certainly make sure I acknowledge the entire staff for their efforts. We hope that you have an opportunity to visit... More

Poquoson, Virginia
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed June 28, 2014

I was surprised when I was walking down the hallway to be greeted by 2 pitbulls with heads bigger than basketballs. I was not thrilled not matter how well behaved they may have been. The smell of animals are throughout the hotel. I especially did not like how the animals were in the breakfast area when everyone was eating. There... More

Was this review helpful? Yes
Travis S, General Manager at Holiday Inn Express Hagerstown, responded to this review

I appreciate you taking the time to share your experience regarding your stay at our hotel. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. I am sorry you were not satisfied with the dogs that were in our hotel and apologize if they were brought into... More

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Additional Information about Holiday Inn Express Hagerstown

Address: 241 Railway Lane, Hagerstown, MD 21740
Phone Number:
Location: United States > Maryland > Hagerstown
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hagerstown 2.5*
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Also Known As:
Holiday Inn Express Hagerstown Hotel Hagerstown
Holiday Inn Hagerstown

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
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Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Express Hotel and Suites offers all the modern comforts at our affordable hotel exuding luxury through beautifully decorated rooms. Each spacious, moderately priced room and suite offer ample amenities, including whirlpool spa suites, a fitness room, complimentary HSIA, indoor pool and spa, complimentary hot breakfast and an executive meeting center. Seeing is believing! We are conveniently located off Interstate 81 at exit 5A, just 1/2 mile north of Interstate 70 and close to three major airports (IAD, BWI, DCA). We are just 1 hour to Baltimore and 1.5 hours to Washington DC, and major companies such as Citicorp, First Data, JLG/Oshkosh, Staples, Volvo (Mack), Manitowoc/Grove, Washington County Hospital are just minutes away. You'll enjoy easy access to restaurants, Prime Outlets and Valley Mall shopping, and attractions such as Maryland Theater, Antietam National Battlefield, C&O National Historic Park, Hagerstown Speedway, Hagerstown Suns, Charlestown Raceway, Whitetail Ski Resort and much more. Holiday Inn Express Hotel and Suites is the perfect hotel for tour groups, wedding groups, small business conferences, or a just weekend getaway. You will love our AAA Three Diamond Award-winning hotel. ... more   less 
Number of rooms
84

Questions & Answers

Questions? Get answers from Holiday Inn Express Hagerstown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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