We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Hagerstown

2.5 of 5 241 Railway Lane, Hagerstown, MD 21740
Hotel website
Hotel deals
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Holiday Inn Express Hagerstown
Professional photos View all
Browse nearby
Holiday Inn Express Hagerstown
Write a Review

112 reviews from our community

Traveler rating
    35
    49
    19
    5
    4
See reviews for
42
25
7
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (112)
  • Mar-May only
    (34)
  • Jun-Aug only
    (33)
  • Sep-Nov only
    (26)
  • Dec-Feb only
    (19)
All months
Toronto, Canada
Top Contributor
125 reviews 125 reviews
31 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stopped in here on our last night of our road trip. We have never been disappointed with Holiday Inn Express hotels. This one was very clean and modern. The lobby is nicely done and the staff are super friendly and professional. Our room was well appointed and clean. We had a good night sleep in a very quiet and... More 

Was this review helpful? Yes
Travis S, General Manager at Holiday Inn Express Hagerstown, responded to this review

On behalf of our entire staff, thank you so much for your kind review. We certainly do strive to provide all of our guests with the level of service that you described you received during your stay and I will certainly make sure I acknowledge the entire staff for their efforts. We hope that you have an opportunity to visit... More 

Claremont, New Hampshire
Top Contributor
369 reviews 369 reviews
62 hotel reviews
117 helpful votes 117 helpful votes
4 of 5 stars Reviewed December 21, 2014

We were heading south and the location was great - right off the interstate. My family enjoyed the pool. The wireless was fine. Nice rooms. The breakfast staff wasn't very friendly and the business center was woefully behind on it's Windows updates. If I were in the area again, I would stay here.

Was this review helpful? Yes
Travis S, General Manager at Holiday Inn Express Hagerstown, responded to this review

Thank you for taking the time to share your feedback regarding your most recent stay at our hotel. We truly value your input and very much rely on you, our guest, to help us improve our hotel operation. Your willingness to share your thoughts with us is genuinely appreciated. Sincerely, Travis K Swatsworth More 

Jackson, NJ
Top Contributor
90 reviews 90 reviews
11 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed November 19, 2014

We have stayed at the HIE Hagerstown several times this past year while visiting family. Each visit has been pleasant because the hotel is very clean, well maintained, has an attractive lobby and breakfast area and has a pleasant staff. The hotel is very convenient to shopping, restaurants (several are within a minute away) and to Route 81. Antietam Battlefield... More 

Was this review helpful? Yes
Travis S, General Manager at Holiday Inn Express Hagerstown, responded to this review

On behalf of our entire staff, thank you so much for your kind review. We certainly do strive to provide all of our guests with the level of service that you described you received during your stay and I will certainly make sure I acknowledge the entire staff for their efforts. We hope that you have an opportunity to visit... More 

MA
Senior Contributor
36 reviews 36 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 25, 2014

Standard hotel near an interstate. The rooms were clean and quiet. The front desk personnel were helpful and provided options on local restaurants. The breakfast buffet was good. It was well organized, clean and the selection was good.

Was this review helpful? Yes
Travis S, General Manager at Holiday Inn Express Hagerstown, responded to this review

Thank you very much for taking the time to write a review of your stay at Holiday Inn Express in Hagerstown, Md. We are delighted to know that you enjoyed your stay with us, and we look forward to welcoming you back in the near future! Sincerely, Travis k Swatsworth General Manager More 

Sunbury, Pennsylvania
Senior Contributor
49 reviews 49 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed October 11, 2014

Stayed here while checking out the C & O canal hike/bike trails in the area. My husband and I and our dog experienced friendly staff, clean well-maintained location, a quiet restful night, awesome and tasty breakfast, and it was very pet-friendly. Also easy to find from I-81, good eateries nearby and close to canal trails. Will definitely be back to... More 

Was this review helpful? Yes 1
Travis S, General Manager at Holiday Inn Express Hagerstown, responded to this review

Thank you for taking the time to share your positive feedback regarding your recent stay with us on Trip Advisor. Our goal is to provide superior service and accommodations to each and every guest that stays with us. All of the staff takes great pride in knowing that their hard work and dedication is making a difference to our guests.... More 

Barcelona, Spain
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 11, 2014

This hotel surprised me a bit with the nice fresh room and overall hospitable feel of the stay. The room was large, comfortable and nicely appointed. It was convenient off the highway and had a nice BW3 restaurant a short walk across the road. The only difficulty experienced was the complexity to find the road in and out road access... More 

Was this review helpful? Yes 1
Travis S, General Manager at Holiday Inn Express Hagerstown, responded to this review

Thank you for taking the time to share your feedback regarding your most recent stay at our hotel. We truly value your input and very much rely on you, our guest, to help us improve our hotel operation. Your willingness to share your thoughts with us is genuinely appreciated. Sincerely, Travis K Swatsworth More 

Hyndman, Pennsylvania, United States
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 9, 2014

Stayed overnight after visiting a relative in the area. My mom and I found the room to be quiet and we got a good nights sleep. Breakfast was good and we liked the location being close to the mall. The staff was friendly and helpful.

Was this review helpful? Yes 1
Travis S, General Manager at Holiday Inn Express Hagerstown, responded to this review

On behalf of our entire staff, thank you so much for your kind review. We certainly do strive to provide all of our guests with the level of service that you described you received during your stay and I will certainly make sure I acknowledge the entire staff for their efforts. We hope that you have an opportunity to visit... More 

Ringgold, Georgia
Top Contributor
84 reviews 84 reviews
9 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed September 29, 2014

Stayed one night, location is good as it is just off of I-81. There is an Outback and a Buffalo Wild Wings within a stone's throw of the hotel property. The staff was very friendly with the exception of the breakfast host which did not say a word to any of the guests; I give him a zero in customer... More 

Was this review helpful? Yes
Travis S, General Manager at Holiday Inn Express Hagerstown, responded to this review

Thank you very much for taking the time to write a review of your stay at Holiday Inn Express in Hagerstown, Md. We are delighted to know that you enjoyed your stay with us, and we look forward to welcoming you back in the near future! We have a scheduled cleaning for the carpets in all our rooms and thank... More 

Charleston, West Virginia
Top Contributor
58 reviews 58 reviews
9 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed September 20, 2014

This was a great location for the outlets and just a quick trip. The breakfast was great, pool was great, clean room, and the rooms were huge. The wi-fi was much faster than an average Holiday Inn room. Great stay!

Was this review helpful? Yes 1
Travis S, General Manager at Holiday Inn Express Hagerstown, responded to this review

On behalf of our entire staff, thank you so much for your kind review on Trip Advisor. We certainly do strive to provide all of our guests with the level of service that you described you received during your stay and I will certainly make sure I acknowledge the entire staff for their efforts. We hope that you have an... More 

Morgantown, West Virginia
Contributor
15 reviews 15 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed September 13, 2014

If you are a dog lover this is the hotel for you; if you have pet allergies it is not. It might have just been the week I stayed. The carpeted elevator floor had stains. There was an odor of dogs in the hallway. Despite a sign saying dogs were not allowed in the breakfast area during the breakfast hours,... More 

Was this review helpful? Yes
Travis S, General Manager at Holiday Inn Express Hagerstown, responded to this review

Thank you for taking the time to share your feedback with us regarding your most recent stay. We truly value your input and very much rely on you, our guest, to help us improve our hotel operation. I would like to truly apologize for the pet issues you had during your stay. We strive to exceed the expectations of every... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Holiday Inn Express Hagerstown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Hagerstown

Address: 241 Railway Lane, Hagerstown, MD 21740
Phone Number:
Location: United States > Maryland > Hagerstown
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hagerstown 2.5*
Number of rooms: 84
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Cheap Tickets, Travelocity, Expedia, Despegar.com, Hotels.com, Priceline, Agoda, TripOnline SA, Odigeo and Tingo so you can book your Holiday Inn Express Hagerstown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Hagerstown Hotel Hagerstown
Holiday Inn Hagerstown

32 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (10)
Viewed
Dining (2)
Viewed
Hotel & grounds (1)
Viewed
Room/suite (5)
Viewed
Bathroom (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (22)
Viewed
Room/suite (12)
Viewed
Hotel & grounds (4)
Viewed
Business center/function rooms (1)
Viewed
Dining (1)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay