Stayed here on the last night of our family vacation. The price was great and we would stay again. We had the hotel pretty much to ourselves beause it was a monday night. I'm sure on the weekend it would be different. The front desk service was great and so was housekeeping. Breakfast service was lacking a bit but the... More

The motto of this hotel is "We <3 guests." They very well should love us because they are making a killing on how much they charge compared to how much you get as a patron. The staff were all very friendly. The facilities when you enter the lobby are very nice as well. Finally, the AC units in the rooms... More

I attented a four day convention of a professional association I belong to at the Hagerstown Hotel and Convention Center and found every aspect of their accomodations to be superior. The staff welcomed us like we were old friends and our meal the first evening was gourmet quality. We had a full schedule of meetings and tours and I don't... More

It's a friendly place, so I am sorry to be negative. We selected it based on reviews and price after a reservation elsewhere fell through due to repairs. We were arriving at night and our next day activities were planned, so having hotel features such as pool, etc. were not important to us. We were simply looking for a comfortable... More

I attended a convention at the Hagerstown Hotel and Convention Center in June of 2011. The hotel had just come out of bankruptcy and I was concerned. The convention was attended by mostly elderly professional people. The hotel just had a a brush-up and the condition was acceptable. It is a 2 story older building that was probably built in... More

For once I've found a reasonably priced hotel that doesn't look run down! My only complaints are some of the electrical sockets didn't work and the free breakfast is nothing but some cheap bacon, sausages and watery scrambled eggs. That aside the room was very clean and comfortable and I'm looking forward to coming back. More

We found this hotel through a great Expedia deal. We were pleased with the amenities, including a sunny pool area, and bright dining room. Our room included a complimentary breakfast buffet, which I wish would have a little variance from eggs, toast, sausage, bacon, and home fries. The staff here was friendly and helpful. The rooms were above average, very... More

We have used this hotel to host several of our meetings over the past year and have been extremely impressed with the service, the friendly and accommodating staff and their overall willingness and concern to make sure that each stay meets our needs. They are excellent at paying attention to their customers needs! More

We stayed at the Hagerstown Hotel for the Cattleman's Convention and had a really nice, clean room, delicious meals, and friendly and helpful staff from the front desk all the way through the hotel. We plan to stay here anytime we need a hotel anywhere near this area. We would highly recommend this hotel to friends! And all this was... More