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All 5 Grasonville hotels

BEST WESTERN Kent Narrows Inn

3101 Main Street, Grasonville, MD 21638 (Formerly Comfort Inn Kent Narrows)
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Ranked #4 of 5 Hotels in Grasonville
A recent review
4 of 5 stars reviewed 2 weeks ago
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160 reviews from our community

Traveler rating
    46
    44
    23
    26
    21
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47
56
5
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Any
English first
Thurmont, United States
1 review
2 of 5 stars Reviewed 2 days ago NEW

this is a great location, unfortunately not a great place to stay. the facility is old and run down and is not very clean. spend the extra couple of dollars and stay across the street at a nice place.

Review collected in partnership with Best Western

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NE PA
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel for two nights in august. The hotel was one of a few offered in the "block-off' for the wedding. Upon our arrival, we noticed a "Sorry for the Inconvenience - Our elevator is not working" sign. Imagine wedding guests carrying lots of luggage and personal items up several flights of stairs (one of us has... More

Was this review helpful? Yes
Sarah H, Guest Relations Manager at BEST WESTERN Kent Narrows Inn, responded to this review

While it is disheartening to have failed to meet your expectations, we appreciate the opportunity to express our sincere apologies for your disappointing stay. Your concerns have been addressed internally as well as having been escalated to our corporate team. Our elevator has been repaired since your stay. Although our staff worked hard to notify our guests of the inconvenience... More

Travelers are raving about these Grasonville hotels

1 review
4 of 5 stars Reviewed 2 weeks ago

Staff was very friendly and helpful. Great location with immediate access to walking./biking trail, restaurants, and entertainment. Leave the car parked and enjoy. Nice indoor pool and excellent breakfast buffet.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sarah H, Guest Relations Manager at BEST WESTERN Kent Narrows Inn, responded to this review

Thank you for your kind comments on the excellent service you received during your recent stay with us at the Best Western Kent Narrows. We are delighted that you had the opportunity to take advantage of our convenient location and "excellent" breakfast buffet - it's a guest favorite. It was a pleasure having you as our guest and we look... More

Newark, Delaware
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Spent 2 nights here for a wedding in Stevensville. I scored a web deal straight through the Best Western website. It was cheaper than the usual websites. The check-in was nice, and our room came with complimentary deluxe continental breakfast. Basically, eggs, sausage, waffles, cereal, pastries. The room was a little outdated, but was very clean. It came with a... More

Was this review helpful? Yes 1
Sarah H, Guest Relations Manager at BEST WESTERN Kent Narrows Inn, responded to this review

Thank you for taking the time to write a detailed review of your recent stay at the Best Western Kent Narrows. We are delighted that you enjoyed your stay. Our convenient location, great views and complimentary breakfast buffet do add up to a great value for travelers in our area. Please consider yourselves officially welcomed back - we look forward... More

Baltimore, MD, United States
1 review
1 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel for 2 nights in August 2014 for a wedding. We chose it because it was one of the room blocks and because it was pet-friendly. I must say I NEVER write reviews, but this was SUCH a horrible experience that I felt compelled to share with anyone searching for hotels in this area. First, the... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Sarah H, Guest Relations Manager at BEST WESTERN Kent Narrows Inn, responded to this review

We take all guests concerns and feedback very seriously and are extremely disheartened to hear of the disappointments that occurred during your stay. Our entire staff, management and corporate team have been working hard to ensure that ALL of your concerns are addressed. I am pleased to report that our elevator is now in working order, the problem you experienced... More

Eldersburg, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Stayed a night at the Best Western in Kent Narrows. The roon was very nice, clean, the bed was comfotable and the ac worked great! We did not do the breakfast (but others said it was very good). We would stay here again and would recomend it to others.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sarah H, Guest Relations Manager at BEST WESTERN Kent Narrows Inn, responded to this review

Thank you for taking the time to review your recent stay at the Best Western Kent Narrows! It was a pleasure having you as our guest and we are delighted by your comments on our clean rooms and comfortable beds. Our complimentary breakfast buffet is a guest favorite and we do hope you will give it a try during your... More

philadelphia, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Average hotel, sole elevator in the hotel was not working not notified until we arrived, had to walk up 4 flights. Average rooms no outlets for phone or computer. Good breakfast and enjoyed the use of the whirlpool and pool.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sarah H, Guest Relations Manager at BEST WESTERN Kent Narrows Inn, responded to this review

It’s never easy to hear that we are “average” as our goal is to consistently not only meet but exceed guest expectations. We appreciate your kind comments on our complimentary breakfast buffet and we are delighted to hear that you enjoyed the use of the whirlpool and pool. We look forward to our elevator being repaired very soon and hope... More

Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

4 story hotel and elevator has been out of service since 7/3/2014. Was not advised of this when booked, which I think is wrong. We visited 8/16. Long way up to haul a suitcase. Carpet had been vacuumed but was dirty, washcloths and towels a dingy color. We paid $214 dollars and left within an hour of check-in knowing we... More

Was this review helpful? Yes
Sarah H, Guest Relations Manager at BEST WESTERN Kent Narrows Inn, responded to this review

While it is disheartening to have failed to meet your expectations, we appreciate the opportunity to express our sincere apologies for your disappointing experience. We are very sorry for the inconvenience caused by the elevator being out during your stay. We have been working hard to limit the impact on our guests while waiting for the repairs to be completed;... More

Pennsauken, New Jersey
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Family and I have been staying at this hotel here well over 20 years. We come back every year because of the staff who work here they always make you feel welcomed. We come for a family reunion to eat Crabs at Harris not to mentioned how great they are. This hotel does need some upgrades inside and out however,... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Sarah H, Guest Relations Manager at BEST WESTERN Kent Narrows Inn, responded to this review

Thank you for making the Best Western Kent Narrows part of your annual family tradition when visiting our area. Your loyalty and compliments on the service you receive at our hotel are truly appreciated. We look forward to welcoming you and your family back again next year! More

Detroit
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Older hotel but Good, clean and close to places to eat and see in the area. Even though it is close to the bay bridge, we did not hear any noise. The breakfast was the standard waffles but the eggs and sasuage look like frozen. For us Cracker barrel was the way to go less than five minutes down the... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Sarah H, Guest Relations Manager at BEST WESTERN Kent Narrows Inn, responded to this review

Thank you for staying with us and for taking the time to write a review. We are truly pleased that you enjoyed our quiet and convenient location. We are sorry to hear that you were disappointed with the quality of the foods offered on our complimentary hot breakfast buffet. Most guests really enjoy our breakfast and we hope you'll give... More

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Additional Information about BEST WESTERN Kent Narrows Inn

Address: 3101 Main Street, Grasonville, MD 21638 (Formerly Comfort Inn Kent Narrows)
Phone Number:
Location: United States > Maryland > Grasonville
Price Range (Based on Average Rates): $$
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Also Known As:
Best Western Kent Narrows Hotel Grasonville
Best Western Grasonville
Kent Narrows
Grasonville Best Western

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