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All 5 Grasonville hotels

BEST WESTERN Kent Narrows Inn

3101 Main Street, Grasonville, MD 21638 (Formerly Comfort Inn Kent Narrows)
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Ranked #4 of 5 hotels in Grasonville
A recent review
4 of 5 stars reviewed 4 days ago
ChicShari Newark, Delaware
  • Reviews (157)
  • Photos (27)
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  • Room tips (26)
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157 people have reviewed this hotel

Traveler rating
    46
    43
    23
    25
    20
See reviews for
46
55
5
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Any
English first
Newark, Delaware
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Spent 2 nights here for a wedding in Stevensville. I scored a web deal straight through the Best Western website. It was cheaper than the usual websites. The check-in was nice, and our room came with complimentary deluxe continental breakfast. Basically, eggs, sausage, waffles, cereal, pastries. The room was a little outdated, but was very clean. It came with a... More

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Baltimore, MD, United States
1 review
1 of 5 stars Reviewed 4 days ago NEW

We stayed at this hotel for 2 nights in August 2014 for a wedding. We chose it because it was one of the room blocks and because it was pet-friendly. I must say I NEVER write reviews, but this was SUCH a horrible experience that I felt compelled to share with anyone searching for hotels in this area. First, the... More

Review collected in partnership with Best Western

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Travelers are raving about these Grasonville hotels

Eldersburg, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Stayed a night at the Best Western in Kent Narrows. The roon was very nice, clean, the bed was comfotable and the ac worked great! We did not do the breakfast (but others said it was very good). We would stay here again and would recomend it to others.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sarah H, Guest Relations Manager at BEST WESTERN Kent Narrows Inn, responded to this review

Thank you for taking the time to review your recent stay at the Best Western Kent Narrows! It was a pleasure having you as our guest and we are delighted by your comments on our clean rooms and comfortable beds. Our complimentary breakfast buffet is a guest favorite and we do hope you will give it a try during your... More

philadelphia, United States
1 review
3 of 5 stars Reviewed 6 days ago NEW

Average hotel, sole elevator in the hotel was not working not notified until we arrived, had to walk up 4 flights. Average rooms no outlets for phone or computer. Good breakfast and enjoyed the use of the whirlpool and pool.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sarah H, Guest Relations Manager at BEST WESTERN Kent Narrows Inn, responded to this review

It’s never easy to hear that we are “average” as our goal is to consistently not only meet but exceed guest expectations. We appreciate your kind comments on our complimentary breakfast buffet and we are delighted to hear that you enjoyed the use of the whirlpool and pool. We look forward to our elevator being repaired very soon and hope... More

Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

4 story hotel and elevator has been out of service since 7/3/2014. Was not advised of this when booked, which I think is wrong. We visited 8/16. Long way up to haul a suitcase. Carpet had been vacuumed but was dirty, washcloths and towels a dingy color. We paid $214 dollars and left within an hour of check-in knowing we... More

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Sarah H, Guest Relations Manager at BEST WESTERN Kent Narrows Inn, responded to this review

While it is disheartening to have failed to meet your expectations, we appreciate the opportunity to express our sincere apologies for your disappointing experience. We are very sorry for the inconvenience caused by the elevator being out during your stay. We have been working hard to limit the impact on our guests while waiting for the repairs to be completed;... More

Pennsauken, New Jersey
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Family and I have been staying at this hotel here well over 20 years. We come back every year because of the staff who work here they always make you feel welcomed. We come for a family reunion to eat Crabs at Harris not to mentioned how great they are. This hotel does need some upgrades inside and out however,... More

Review collected in partnership with Best Western

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Sarah H, Guest Relations Manager at BEST WESTERN Kent Narrows Inn, responded to this review

Thank you for making the Best Western Kent Narrows part of your annual family tradition when visiting our area. Your loyalty and compliments on the service you receive at our hotel are truly appreciated. We look forward to welcoming you and your family back again next year! More

Detroit
2 reviews
4 of 5 stars Reviewed 1 week ago

Older hotel but Good, clean and close to places to eat and see in the area. Even though it is close to the bay bridge, we did not hear any noise. The breakfast was the standard waffles but the eggs and sasuage look like frozen. For us Cracker barrel was the way to go less than five minutes down the... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Sarah H, Guest Relations Manager at BEST WESTERN Kent Narrows Inn, responded to this review

Thank you for staying with us and for taking the time to write a review. We are truly pleased that you enjoyed our quiet and convenient location. We are sorry to hear that you were disappointed with the quality of the foods offered on our complimentary hot breakfast buffet. Most guests really enjoy our breakfast and we hope you'll give... More

Baltimore, Maryland
1 review
2 of 5 stars Reviewed 1 week ago

Upon our arrival we saw the sign on the check in desk that the elevator was not working. I asked about it since I read reviews that stated it was broken, the young man working there said it hasn't worked in months! I was agast as many people travel here during the summer months to attend weddings held in the... More

Was this review helpful? Yes
Sarah H, Guest Relations Manager at BEST WESTERN Kent Narrows Inn, responded to this review

Please accept our sincere apologies that the elevator was not working during your stay. We are working with the repair company to complete the repair as quickly as possible and we are conscious of the inconvenience caused to our guests in the meantime. Every effort has been made to inform our guests of the issue prior to their arrival and... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

This was our first time to Kent Narrows, we had a wonderful time. Tammy greeted us upon arrival and made sure we did not have to wait for our room, even though we checked in early. The room was nice and clean and the service was great. It would have been a perfect stay if the microwave and elevator worked.... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Sarah H, Guest Relations Manager at BEST WESTERN Kent Narrows Inn, responded to this review

Thank you for trusting the Best Western Kent Narrows for your overnight accommodations during your first visit to Kent Narrows. We are delighted that you enjoyed your stay and we appreciate you kind comments on our great staff! Please accept our apologies for the slight disappointments that occurred during your stay. We hope you will give us the chance to... More

Springfield va, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

There are many reasons that we, my wife and I, are very dissatisfied with our stay at this hotel. The room we requested and pre-paid for was not available: We requested a two queen bed nonsmoking room on the first floor for our stay 1 through 4 Aug. This was not available! Instead the only room that was available was... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Sarah H, Guest Relations Manager at BEST WESTERN Kent Narrows Inn, responded to this review

While it is disheartening to have failed to meet your expectations, we appreciate the opportunity to express our sincere apologies for the frustrations you experienced during your stay. We take all guest concerns and feedback very seriously and you can be assured that we will look into your concerns. We hope you will consider giving us another opportunity to demonstrate... More

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Additional Information about BEST WESTERN Kent Narrows Inn

Address: 3101 Main Street, Grasonville, MD 21638 (Formerly Comfort Inn Kent Narrows)
Phone Number:
Location: United States > Maryland > Grasonville
Price Range (Based on Average Rates): $$
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Also Known As:
Best Western Kent Narrows Hotel Grasonville
Best Western Grasonville
Kent Narrows
Grasonville Best Western

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Number of rooms
89

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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