We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Extended Stay America - Washington, D.C. - Germantown - Milestone

2.5 of 5
Hotel website
Hotel deals
12450 Milestone Center Dr, Germantown, MD 20876
Special Offer
Save up to 10% Today!
Extended Stay America - Washington, D.C. - Germantown - Milestone
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Ranked #3 of 4 Hotels in Germantown
A recent review
4 of 5 stars reviewed 3 weeks ago
dctechno MD
Write a Review

40 reviews from our community

Traveler rating
    26
    7
    3
    3
    1
See reviews for
11
4
6
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
  • All months
    (40)
  • Mar-May only
    (16)
  • Jun-Aug only
    (6)
  • Sep-Nov only
    (7)
  • Dec-Feb only
    (11)
All months
MD
Contributor
19 reviews 19 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

Nice little queen-sized studio with refrigerator, cook top and microwave, dishes, silverware and pot/pan provided, coffeemaker and tv. Free WiFi too. Room was clean and in good shape. Plumbing in next room was a bit loud, but hey. Kinda typical I guess. Staff was friendly. Grab and go breakfast in the morning in the lobby. No gym or hot tub... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Germantown - Milestone, responded to this review

I want to thank you for taking the time to post a review of your stay. We are so happy to hear you enjoyed your stay with us. I am proud for our staff for providing you with friendly and accommodating service. I truly appreciate your comments about our rooms, fully equipped kitchens and our convenient laundry facilities. Thank you... More 

1 review
5 of 5 stars Reviewed March 18, 2015

Outstanding visit! Excellent customer service from the entire staff (including the hotel manager, guest services, housekeeping, and maintenance). All of the staff members are friendly, helpful, and extremely efficient. I highly recommend this hotel to everyone; it's the "best" Extended Stay America that I've visited!

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Germantown - Milestone, responded to this review

The staff and I read your review, and would like to thank you for writing such complimentary things about our hotel. I'm glad you enjoyed your stayed with us and that our staff provided you with excellent customer service. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back... More 

Kissimmee, Florida
Contributor
16 reviews 16 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 13, 2015

I stop for a night on my way NY. The room was clean, comfortable bed. The room had a full size fridge, two burner stove, microwave, cabinets and a sofa bed . The should had easily fit 4 adults very comfortably. I stay in king size bed room, the room was update and the facilities were in good conditions.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Germantown - Milestone, responded to this review

I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with your stay at our hotel and enjoyed our spacious rooms. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. More 

Erie, Pennsylvania
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 17, 2015

This Extended Stay hotel is the best value that I have found in the DC area. Clean, modern, well run, w/ very friendly front desk. I will definitely plan to stay there again for future trips. I highly recommend it.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Germantown - Milestone, responded to this review

It is so rewarding to read that you had a good experience during your stay with us. Thank you for your comments. I'm so pleased to hear that it was the best value in town for you, and that you were pleased with what you got in return. Thank you again for your review. We look forward to seeing you... More 

Lakewood Ranch, Florida
Contributor
19 reviews 19 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 12, 2014

We stayed in this Extended Stay America hotel from October 23rd to October 27th 2014 while visiting the area for personal reasons. It is located in an area with office buildings and townhouses but off by itself. Access to I-270 is good. We walked each morning in the office complex. We were given Room 102 which was at the end... More 

Was this review helpful? Yes
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed July 17, 2014 via mobile

Has all the kitchen extras, stove etc if you want to stay, no shampoo, hair dryer (unless you ask at desk) and a space bfast. Halls are smoky, rooms smell of strong disinfectant. Priceline puts you through in a " smoking" room. Luckily they were able to switch me when I checked in.

Was this review helpful? Yes 2
San Diego, California
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 9, 2014

I guess for $89/ night, I got what I paid for. It was a room. And it was moderately clean. However, the bed was uncomfortable, there was NO ROOM SERVICE (really!), and little things like complementary shampoo or a glass for water was missing. The continental "breakfast" was a prepackaged muffin, a granola-type bar, or an oatmeal bag one can... More 

Was this review helpful? Yes 3
Manager_11525, Manager at Extended Stay America - Washington, D.C. - Germantown - Milestone, responded to this review

Jeff - I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize for your experience including the level of cleanliness in your room. I am working with our entire staff to improve our cleaning procedures to ensure that your experience is not repeated. Please know, our housekeeping service is provided once... More 

Moncure, North Carolina
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 7, 2014

Stayed three nights. One night there was constant running through the halls by people. Room walls seemed thin, heard everything and affected sleep. Next night the stench of marijuana was so bad in halls it filtered into my room. Seemed to be shady people hanging outside or in lobby at times. Hotel staff claims they addressed it but seemed more... More 

Was this review helpful? Yes 3
Manager_11525, Manager at Extended Stay America - Washington, D.C. - Germantown - Milestone, responded to this review

Thank you for taking the time to write a review of your stay. I sincerely apologize for your experience including the noise levels, odors and maintenance issues in your room. In response to your feedback, I will meet with our entire staff to review our guest protocol so that this issue does not affect our future guests. Please know, I... More 

Albuquerque, New Mexico
Top Contributor
87 reviews 87 reviews
31 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed March 24, 2014

My wife and I stayed four days after a business trip in downtown, DC. Prices are good for the area, the property was in perfect condition and the location is close to both I-270 and the nearby DOE Germantown complex. There was no traffic noise for I-270. A caution for handicapped visitors: this is a two story motel with no... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Germantown - Milestone, responded to this review

I want to thank you for taking the time to post a review of your stay. I truly appreciate your comments regarding our location and the great condition of our hotel. I look forward to sharing your kind remarks with our team. Thank you again for your feedback. We look forward to seeing you in the future, should your travels... More 

Baltimore, Maryland
Reviewer
5 reviews 5 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 7, 2014

Hi, I had never heard of Extended Stay America, I am a Marriott person, but when my power went out and this was the only place available, I said yes. I was so pleasantly suprised. Greg at the front desk and then Maria were so helpful and friendly. The hotel room was clean and comfortable with a small kitchen, desk... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Germantown - Milestone, responded to this review

Thank you for taking the time to write a review of your stay. I am pleased that we were able to provide you with an enjoyable stay at a great value. I am happy that you enjoyed our convenient location and your fully equipped kitchen. As well, I am glad to hear that you found our staff, especially Greg and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

10 photos of this hotel

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Room/suite (2)
Viewed
Bathroom (1)
Viewed
Dining (1)
Viewed
Hotel & grounds (2)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question