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Germantown

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Extended StayAmerica Washington-Germantown


Hotel class 2.0 of 5
12450 Milestone Center Dr, Germantown, MD 20876
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Best fare found from Phoenix to Washington: $219

Reviews you can trust

75% Do not recommend
2.5 of 5 stars 8 reviews
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By trip type
All (8)
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2 of 5 stars
withrun4   3 contributions
Germantown, MD
Dec 3, 2009 | Trip type: Business, Couples New

I stayed in this hotel in March 2009 for more then 15 days with my wife. I knew this hotel since I stayed in the same hotel for more then 3 months in past during many of my stays in Germantown. The property is OK kind of, with staff not very helpful. You would find only one person on the... more

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1 of 5 stars
Want_My_Money_Back   1 contribution
.
Jul 19, 2009 | Trip type: Family

We reserved a room online approx. 2 weeks ahead, confirmed our reservation the night before. We were told by a girl that worked at this hotel that we were NOT given a ground-level room, as we requested and she even gave us our room number. When we arrived, we called to tell them we were in the area and that... more

Management response from
DcWatcher, Manager

"I recently received a copy of your review of the Extended Stay America Washington, D.C. - Germantown. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies. As this hotel’s manager, I challenge our staff to continually improve the...

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1 of 5 stars
paloevans   3 contributions
South Georgia
Jun 11, 2008

After driving for 14 hours with a school Odyssey of the Mind team we arrived to find they had given our rooms away to people who had wanted to EXTEND their stay. Needless to say that was more than problematic. They tried to send us to their sister property and we spent 2 hours with no bathroom for the kids,... more

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4 of 5 stars
MikeBHR   67 contributions
Norfolk, VA
May 15, 2008 | Trip type: Solo travel

The biggest flaw of this property is that it is located away from the nearest highway interchange. It is visible from I-270, but you have to wind through some residential neighborhoods to get to the property. The standard (small) highway department signs were adequate to guide you there, if you were alert to them. Everything was clean and in working... more

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4 of 5 stars
billy7956   1 contribution
fort mill
Nov 18, 2007 | Trip type: Solo travel
1/1 found this review helpful

I was delighted with this hotel. Clean room and kitchen. The location was excellent, the staff both helpful and friendly and was just the hotel we wanted and I would certainly recommend this establishment to anyone visiting Maryland. I got great help in trying to make bookings and directions etc. Very happy and pleased more

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1 of 5 stars
TimboConQueso   1 contribution
Seoul, Korea
Sep 10, 2007 | Trip type: Business, Couples

The smell. Oh my god...the smell. That is all I can tell you. The hotel looks really nice outside and it seems to be situated in a nice area. But inside is very different. From the moment you step off the elevator on your floor, a smell that can only be described as dirty feet, soiled underwear, cat-piss and body... more

OK, but...
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2 of 5 stars
Traveling-Trojan   3 contributions
Port Perry, ON
Mar 28, 2007 | Trip type: Friends getaway

My wife and I, and another couple stayed here on our way south and back. The first night, the toilet in our friends' room didn't work. They were moved to another room, but the room key they were given didn't work, so staff let them in with a pass key. Not a big deal except for the fire in the... more

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1 of 5 stars
A TripAdvisor Member
Melbourne, Florida
Sep 3, 2005 | Trip type: Business
4/4 found this review helpful

This hotel is just plain scary. It's located in a nice residential neighborhood and I did not expect this to be a bad experience. I am a frequent business traveler and booked this hotel because having a full size fridge is important when staying at a hotel for a week. The front desk people were non existent. After standing in... more

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Extended StayAmerica Washington-Germantown Also Known As

  • Extended Stay America Germantown
  • Extended Stay Germantown
  • Germantown Extended Stay
Address: 12450 Milestone Center Dr, Germantown, MD 20876